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At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
No pricing available
$29.00 1 per user/month (billed annually)
Gong
Star Rating
(6,451)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongMixmax
Star Rating
(1,435)4.6 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing comprehensive call analysis, with features like top-tier recording and automatic transcription. Users appreciate the AI-driven insights that help them extract valuable information from sales calls, making it a powerful tool for sales coaching and strategy.
- Users say Mixmax stands out for its email tracking capabilities, allowing users to see who opened their emails and when. This feature is particularly praised for helping sales professionals strategically plan their follow-ups, enhancing their engagement efforts.
- According to verified reviews, Gong's ease of use is highlighted, with many users finding the interface intuitive and straightforward. This user-friendly design contributes to a smoother onboarding experience, which is crucial for teams looking to implement new tools quickly.
- Reviewers mention that Mixmax offers robust automation and integration features, particularly for email sequences sent from Microsoft Outlook. This flexibility is appreciated by users who want to maintain their existing workflows while enhancing their email outreach.
- G2 reviewers highlight that while both products have strong support ratings, Gong's customer support is noted for being particularly responsive and helpful, which can be a significant advantage for teams needing assistance during implementation and ongoing use.
- Users report that Mixmax, while effective for small businesses, may not scale as well for larger teams compared to Gong, which is favored by mid-market companies. This distinction is important for buyers considering the long-term growth and adaptability of their sales engagement tools.
Pricing
Entry-Level Pricing
Gong
No pricing availableMixmax
Inbox Copilot
$29.00
1 per user/month (billed annually)
Inbox Copilot turns your inbox from chaos into control. It automatically organizes your messages and prioritizes the most important, so you never miss what matters.
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering
Free Trial
Gong
No trial information availableMixmax
Free Trial is available
Ratings
Meets Requirements
9.4
4,946
9.1
1,119
Ease of Use
9.3
5,002
9.0
1,130
Ease of Setup
9.1
1,230
9.1
351
Ease of Admin
9.1
770
9.0
261
Quality of Support
9.3
3,514
9.0
875
Has the product been a good partner in doing business?
9.3
772
9.2
251
Product Direction (% positive)
9.0
4,624
8.4
1,011
Features by Category
Lead Facilitation
7.1
350
Not enough data
7.3
344
Not enough data
7.5
347
Not enough data
7.6
347
Not enough data
Organization
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Not enough data
Performance Analysis
8.5
350
Not enough data
8.6
353
Not enough data
Sales Analysis
7.8
334
Not enough data
7.9
340
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
8.4
296
|
Verified
7.9
103
9.5
440
|
Verified
8.3
101
7.2
181
7.3
98
8.2
237
|
Verified
8.5
103
8.6
312
|
Verified
8.4
101
8.7
253
8.5
97
Feature Not Available
Repeatability and Reportability
8.2
99
8.5
292
|
Verified
8.0
99
8.8
295
|
Verified
7.9
98
8.8
286
|
Verified
8.3
103
8.1
223
|
Verified
7.3
97
6.7
100
AI and Automation
7.8
90
Feature Not Available
7.7
88
7.2
102
7.4
87
8.8
226
7.6
87
Feature Not Available
8.0
87
6.9
98
Generative AI
8.2
91
6.8
81
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2753
|
Verified
Not enough data
8.8
2469
|
Verified
Not enough data
9.1
2665
|
Verified
Not enough data
8.3
1796
|
Verified
Not enough data
Agent Performance Management
8.6
1872
|
Verified
Not enough data
8.3
2520
|
Verified
Not enough data
8.7
2306
|
Verified
Not enough data
Generative AI
8.9
676
Not enough data
Agentic AI - Conversation Intelligence
8.0
136
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
8.0
135
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Integrations
Not enough data
6.6
97
Not enough data
9.3
198
Not enough data
8.3
140
Not enough data
8.3
140
Not enough data
7.9
121
Branding & Customizatio
Not enough data
8.0
149
Not enough data
8.6
148
Not enough data
8.0
116
Automatic Rules & Configurations
Not enough data
8.8
161
Not enough data
8.8
145
Not enough data
8.5
140
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.6
77
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
81
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
8.4
104
|
Verified
Not enough data
8.8
121
|
Verified
Not enough data
8.1
53
Administrative
Not enough data
8.9
124
|
Verified
Not enough data
8.5
94
|
Verified
Not enough data
Feature Not Available
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
772
Not enough data
8.8
682
Not enough data
8.8
626
Customizations
Not enough data
9.1
724
Not enough data
9.4
787
Not enough data
9.0
721
Not enough data
8.5
561
Not enough data
9.1
750
Generative AI
Not enough data
7.0
155
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
Not enough data
9.0
2177
|
Verified
Not enough data
8.6
1528
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1895
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Categories
Categories
Shared Categories
Gong and Mixmax are categorized as Sales Engagement
Unique Categories
Gong is categorized as Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Mixmax is categorized as Google Workspace for Sales, Email Tracking, Sales Performance Management, and Business Scheduling
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Computer Software
19.2%
Information Technology and Services
11.8%
Marketing and Advertising
11.5%
Financial Services
3.4%
Staffing and Recruiting
3.1%
Other
51.0%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
What features am I overlooking besides reminders, scheduling and templates?
4 Comments
MM
Great question Leland. Our two most jaw-dropping features are...
1. Our Rules engine, which is like an even easier Zapier for sales. For example you can...Read more
What Mixmax feature do you find most useful for maintaining good relationships with leads?
3 Comments
MB
Being able to see if they opened the email is helpful.Read more
Can I add a user to my account that has a different email extension?
2 Comments
MM
Hi Karim, you can add members to your workspace, whether that be your personal email or a team mate, from the Members & Billing section.
Hot link =>...Read more
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