Compare Gong and Level AI 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Mid-Market (59.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,521)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongLevel AI
Star Rating
(201)4.7 out of 5
Market Segments
Mid-Market (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. One user mentioned, "I like the past accurate detailed meeting messages that Gong provides," highlighting its effectiveness in capturing context during calls.
- Users say that Level AI offers valuable AI integration that enhances efficiency during reviews. A reviewer noted, "The integration of AI helps me to be more efficient when conducting reviews," indicating that while it may not always be perfect, it significantly aids in streamlining processes.
- Reviewers mention that Gong's implementation process is notably quick and user-friendly. Recent users have praised the "easy initial setup," which allows them to start using the platform without extensive training or configuration challenges.
- According to verified reviews, Level AI's notification system is appreciated for keeping users informed about new scores and reviews. One user stated, "I appreciate the notifications at the top that let me know once I've gotten a new score," showcasing its effectiveness in maintaining engagement.
- G2 reviewers highlight Gong's superior call analysis capabilities, with users expressing that it helps them improve communication skills. One user shared, "I use Gong to really understand and improve how I communicate with prospects," emphasizing its role in personal development.
- Users report that while Level AI has a straightforward implementation process, it may not match the depth of features offered by Gong. A reviewer mentioned, "The reporting features and implementation process were straightforward," but this simplicity may come at the cost of advanced functionalities that Gong provides.
Pricing
Entry-Level Pricing
Gong
No pricing availableLevel AI
No pricing availableFree Trial
Gong
No trial information availableLevel AI
No trial information availableRatings
Meets Requirements
9.4
4,973
8.8
179
Ease of Use
9.3
5,030
8.9
186
Ease of Setup
9.1
1,251
8.9
159
Ease of Admin
9.1
773
9.0
48
Quality of Support
9.2
3,532
9.0
168
Has the product been a good partner in doing business?
9.3
775
9.0
45
Product Direction (% positive)
9.0
4,651
9.5
177
Features by Category
Lead Facilitation
7.1
348
Not enough data
7.3
342
Not enough data
7.5
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
346
Not enough data
Performance Analysis
8.5
348
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
332
Not enough data
7.9
338
Not enough data
Generative AI
8.6
287
Not enough data
8.9
294
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
106
Not enough data
8.3
104
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.4
104
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
92
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2771
|
Verified
9.0
42
8.8
2473
|
Verified
8.8
40
9.1
2681
|
Verified
8.7
39
8.3
1793
|
Verified
8.6
40
Artificial Intelligence - Conversation Intelligence
8.6
1871
|
Verified
8.9
41
8.3
2527
|
Verified
8.5
41
Not enough data
Not enough data
Generative AI
8.8
690
8.5
39
Agentic AI - Conversation Intelligence
8.0
135
8.2
13
8.0
134
8.3
13
8.1
136
8.6
13
8.0
135
8.5
13
8.2
136
8.5
13
8.1
135
8.2
13
7.9
134
8.5
13
Quality Assurance
Not enough data
9.2
124
Not enough data
9.0
124
Not enough data
8.8
123
Engagement
Not enough data
8.9
123
Not enough data
8.9
122
Not enough data
8.6
120
Performance
Not enough data
8.6
119
Not enough data
9.0
120
Generative AI
Not enough data
8.7
85
Not enough data
8.7
85
Algorithm
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
System
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Data Ingestion
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Presentation
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.7
18
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
750
Not enough data
8.2
737
Not enough data
8.3
723
Not enough data
Sales Management
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
9.2
18
9.0
2179
|
Verified
8.9
18
8.6
1528
|
Verified
8.5
16
9.2
2217
|
Verified
7.8
17
Feedback
9.3
2371
|
Verified
8.7
17
9.0
1853
|
Verified
8.9
18
9.0
1895
|
Verified
8.9
17
8.8
1605
|
Verified
9.3
16
8.9
1791
|
Verified
8.4
16
8.9
1879
|
Verified
8.8
15
Feature Not Available
9.1
16
Generative AI
8.9
388
8.7
17
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
50
Not enough data
8.6
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
8.3
49
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.0
49
Not enough data
8.8
50
Not enough data
8.5
48
Not enough data
9.0
52
Automation
Not enough data
8.9
51
Not enough data
8.8
51
Not enough data
8.6
50
Autonomy
Not enough data
8.7
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
8.7
50
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Level AI are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, and Sales Analytics
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Level AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.3%
Consumer Services
27.5%
Food & Beverages
9.3%
Printing
8.8%
Retail
6.7%
Marketing and Advertising
6.2%
Other
41.5%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Level AI has no more discussions with answers
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