# Gong vs Kixie PowerCall & SMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Kixie PowerCall & SMS excels in streamlining outreach, with users appreciating the integration of calls and texts on a single platform. The dialing automation feature is highlighted for saving significant time, making it a strong choice for small businesses looking for efficiency.
- **Users say** Gong stands out for its seamless usability and advanced coaching features. Reviewers specifically mention the AI call summaries that provide valuable insights with minimal effort, which can greatly enhance sales strategies and forecasting accuracy.
- **According to verified reviews** , Kixie PowerCall & SMS offers a high-quality support experience, with users rating it highly for responsiveness and helpfulness. This is particularly beneficial for small businesses that may require more hands-on assistance during implementation.
- **Reviewers mention** that Gong's market presence and extensive user base contribute to its robust feature set, including advanced analytics and insights that are particularly useful for mid-market companies aiming to refine their sales processes.
- **G2 reviewers highlight** that Kixie PowerCall & SMS provides excellent CRM integration, allowing for smooth syncing of call notes and voicemails. This feature is crucial for users who prioritize organization and efficiency in their sales outreach.
- **Users express** that while Gong offers powerful insights and coaching tools, some find it less accessible for smaller teams due to its complexity and pricing structure, which may not be as favorable for small businesses compared to Kixie's more straightforward approach.



| | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 6,659 | 865 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Small-Business (83.4% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Kixie PowerCall & SMS

Pros:
- Ease of Use (56 reviews)
- Helpful (55 reviews)

Cons:
- Call Issues (21 reviews)
- Number Issues (11 reviews)

---
## Ratings Comparison
| Rating | Gong | Kixie PowerCall & SMS | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5088 reviews) | 9.3 (745 reviews) | 
  | **Ease of Use** | 9.3 (5150 reviews) | 9.3 (761 reviews) | 
  | **Ease of Setup** | 9.1 (1348 reviews) | 9.2 (456 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 9.1 (301 reviews) | 
  | **Quality of Support** | 9.2 (3611 reviews) | 9.6 (739 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.2 (300 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4750 reviews) | 9.4 (752 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Kixie PowerCall & SMS

#### Entry-Level Pricing

Plan: Integrated

Price: Free Trial

Key Features:
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)

[Browse all 4 editions](https://www.g2.com/products/kixie-powercall-sms/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 397 |
| **Kixie PowerCall & SMS** | 9.2/10 | 95 |

#### Lead Facilitation

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (347 reviews) | Feature Not Available | 
| **Lead Qualification** | 7.3 (341 reviews) | 8.8 (71 reviews) | 
| **Lead Follow-up** | 7.6 (347 reviews) | 9.1 (77 reviews) | 
| **Meeting Scheduling ** | 7.6 (346 reviews) | 8.9 (72 reviews) | 

#### Organization

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (350 reviews) | 9.0 (49 reviews) | 
| **Data Entry** | 8.3 (346 reviews) | 9.0 (73 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 9.3 (81 reviews) | 

#### Performance Analysis

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Coaching ** | 8.5 (347 reviews) | 9.5 (76 reviews) | 
| **Peformance Tracking** | 8.6 (352 reviews) | 9.5 (82 reviews) | 

#### Sales Analysis

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 9.4 (68 reviews) | 
| **Sales Forecasting ** | 7.9 (336 reviews) | 9.2 (71 reviews) | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text Generation** | 8.6 (286 reviews) | 9.2 (36 reviews) | 
| **AI Text Summarization** | 8.9 (294 reviews) | 9.5 (35 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (53 reviews) | Not enough data | 
| **Decision Making** | 8.1 (53 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 140 |
| **Kixie PowerCall & SMS** | 8.8/10 | 206 |

#### Integrated Workflows

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Task Management** | 7.9 (106 reviews) | 9.1 (161 reviews) | 
| **Email Tracking/Automation** | 8.0 (112 reviews) | 8.9 (155 reviews) | 
| **Calls and Voice** | 8.4 (110 reviews) | 9.5 (194 reviews) | 
| **Other Outreach Options ** | 7.3 (98 reviews) | 9.0 (156 reviews) | 
| **CRM Integration** | 8.5 (111 reviews) | 9.5 (189 reviews) | 
| **Calendar** | 8.4 (104 reviews) | 8.8 (146 reviews) | 
| **Shared Records** | 8.5 (100 reviews) | 9.0 (158 reviews) | 

#### Repeatability and Reportability

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | 9.0 (156 reviews) | 
| **Workflow Management** | 8.1 (103 reviews) | 9.2 (158 reviews) | 
| **Workflow Performance** | 8.0 (100 reviews) | 9.2 (163 reviews) | 
| **Sales Coaching and Insights** | 8.5 (116 reviews) | 9.1 (156 reviews) | 
| **Gamification** | 7.3 (97 reviews) | 8.6 (136 reviews) | 

#### AI and Automation

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | 9.0 (144 reviews) | 
| **Lead Scoring** | 7.7 (88 reviews) | 8.8 (139 reviews) | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | 8.8 (136 reviews) | 
| **Buyer Intelligence** | 7.6 (87 reviews) | 8.8 (130 reviews) | 
| **Machine Learning** | 8.0 (88 reviews) | 8.6 (130 reviews) | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | Feature Not Available | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | 8.3 (18 reviews) | 
| **Multi-step Planning** | 8.0 (48 reviews) | 8.3 (18 reviews) | 
| **Cross-system Integration** | 8.2 (50 reviews) | 8.4 (18 reviews) | 
| **Adaptive Learning** | 8.2 (48 reviews) | 8.4 (18 reviews) | 
| **Natural Language Interaction** | 8.1 (50 reviews) | 8.1 (17 reviews) | 
| **Proactive Assistance** | 8.0 (47 reviews) | 8.2 (17 reviews) | 
| **Decision Making** | 8.3 (50 reviews) | 8.0 (17 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 340 |

#### Dialing Options

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Preview Dialing** | Not enough data | 9.2 (297 reviews) ✓ Verified | 
| **Progressive Dialing** | Not enough data | 9.3 (284 reviews) ✓ Verified | 
| **Predictive Dialing** | Not enough data | 8.9 (11 reviews) | 

#### Agent Tools

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 8.7 (256 reviews) ✓ Verified | 
| **Callback Scheduling ** | Not enough data | 8.8 (269 reviews) ✓ Verified | 
| **Call Recording ** | Not enough data | 9.6 (318 reviews) ✓ Verified | 

#### Automation

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 9.0 (259 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | Not enough data | 9.0 (254 reviews) ✓ Verified | 
| **Call Scrubbing** | Not enough data | 9.0 (251 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (9 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 8.5 (8 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.1 (8 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 8.5 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.4/10 | 2988 |
| **Kixie PowerCall & SMS** | 8.7/10 | 22 |

#### Call Analytics

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Call Recording** | 9.6 (2801 reviews) ✓ Verified | 9.7 (22 reviews) | 
| **Machine Learning** | 8.8 (2485 reviews) ✓ Verified | 9.3 (21 reviews) | 
| **Call Analysis** | 9.1 (2709 reviews) ✓ Verified | 9.5 (21 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | 9.3 (22 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Customer Scoring** | 8.6 (1872 reviews) ✓ Verified | 8.7 (20 reviews) | 
| **Speech-to-Text** | 8.3 (2548 reviews) ✓ Verified | 7.6 (21 reviews) | 
| **Sentiment Analysis** | 8.5 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text Summarization** | 8.8 (702 reviews) | 8.4 (22 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | 8.0 (5 reviews) | 
| **Multi-step Planning** | 8.0 (134 reviews) | 8.3 (5 reviews) | 
| **Cross-system Integration** | 8.1 (144 reviews) | 8.7 (5 reviews) | 
| **Adaptive Learning** | 8.0 (135 reviews) | 8.7 (5 reviews) | 
| **Natural Language Interaction** | 8.2 (136 reviews) | 7.7 (5 reviews) | 
| **Proactive Assistance** | 8.1 (135 reviews) | 8.7 (5 reviews) | 
| **Decision Making** | 7.9 (134 reviews) | 8.7 (5 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 102 |

#### Text Messaging

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.8 (85 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 9.4 (96 reviews) | 
| **Text Scheduler** | Not enough data | 8.8 (81 reviews) | 
| **Automatic Replies** | Not enough data | 9.1 (86 reviews) | 
| **Automatic URL Shortening** | Not enough data | 8.8 (71 reviews) | 
| **MMS Marketing** | Not enough data | 8.6 (78 reviews) | 
| **Personalization** | Not enough data | 9.3 (95 reviews) | 
| **Transactional SMS** | Not enough data | 9.1 (86 reviews) | 

#### SMS Platform

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (90 reviews) | 
| **Automation** | Not enough data | 9.2 (88 reviews) | 
| **White Label** | Not enough data | 8.7 (74 reviews) | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Feature Not Available | 
| **API Integration** | Not enough data | 9.1 (81 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.0/10 | 111 |

#### Channels

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Voice** | Not enough data | 9.5 (104 reviews) | 
| **Social** | Not enough data | 8.6 (71 reviews) | 
| **Web Chat** | Not enough data | 8.6 (71 reviews) | 
| **Mobile SMS** | Not enough data | 9.1 (103 reviews) | 
| **Email** | Not enough data | 8.8 (92 reviews) | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 8.6 (65 reviews) | 

#### Functions

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Session Routing** | Not enough data | 9.3 (89 reviews) | 
| **Session Queuing** | Not enough data | 9.0 (87 reviews) | 
| **Concurrent Calling** | Not enough data | 9.3 (86 reviews) | 
| **Speech Analytics** | Not enough data | 8.9 (82 reviews) | 
| **Auto Dialer** | Not enough data | 9.3 (87 reviews) | 
| **IVR** | Not enough data | 9.0 (89 reviews) | 
| **Inbound Screen Pop** | Not enough data | 9.1 (91 reviews) | 
| **Persistent Data** | Not enough data | 9.1 (88 reviews) | 

#### Agentic AI - Contact Center

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 9.2 (92 reviews) | 
| **Administrator Access** | Not enough data | 9.4 (92 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.2 (95 reviews) | 
| **Session Recording** | Not enough data | 9.4 (93 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 8.9 (75 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 489 |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Revenue History** | Feature Not Available | Not enough data | 
| **Pipeline Management** | 8.6 (377 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.6 (407 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (355 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (249 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.1 (245 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Calendar Sync** | 9.0 (401 reviews) | Not enough data | 
| **Email Activity Capture** | 8.8 (388 reviews) | Not enough data | 
| **Conversation Intelligence** | 9.1 (423 reviews) | Not enough data | 
| **Marketing Leads** | Feature Not Available | Not enough data | 
| **Contact Capture** | 8.6 (253 reviews) | Not enough data | 

#### Account Management

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | Not enough data | 
| **Account optimization** | 8.2 (339 reviews) | Not enough data | 
| **Historical Patterns** | 8.3 (349 reviews) | Not enough data | 
| **Rep Performance** | 8.6 (370 reviews) | Not enough data | 
| **Account Engagement** | 8.5 (259 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.7/10 | 117 |

#### Platform

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.9 (87 reviews) | 
| **Mobile Access** | Not enough data | 8.6 (97 reviews) | 
| **Queue Management** | Not enough data | 9.1 (96 reviews) | 
| **Call Routing** | Not enough data | 9.2 (104 reviews) | 
| **Call Back** | Not enough data | 9.1 (100 reviews) | 
| **IVR** | Not enough data | 9.0 (89 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.1 (93 reviews) | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 8.0 (76 reviews) | 

#### Workforce Management

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.3 (106 reviews) | 
| **Performance Evaluation** | Not enough data | 9.2 (98 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (22 reviews) | 

#### Administrative

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Call Recording** | Not enough data | 9.4 (109 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.2 (108 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.6/10 | 91 |

#### Platform Basics - VoIP Providers

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.8 (84 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | Feature Not Available | 
| **Instant Messaging** | Not enough data | Feature Not Available | 
| **Screen Sharing** | Not enough data | Feature Not Available | 
| **Conference Calls** | Not enough data | 9.4 (68 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.6 (71 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Software Pairing** | Not enough data | 9.6 (70 reviews) | 
| **Browser Extension** | Not enough data | 9.8 (82 reviews) | 
| **Individual Download** | Not enough data | 9.8 (60 reviews) | 

#### Advanced Features

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Hold Music** | Not enough data | 9.5 (66 reviews) | 
| **Automated Attendants** | Not enough data | 9.6 (62 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | 9.8 (81 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 101 |

#### Agentic AI - Sales Performance Management

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (10 reviews) | 

#### Incentives

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (73 reviews) | 
| **Triggers** | Not enough data | 8.7 (78 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 8.8 (82 reviews) | 

#### Personalization

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Profiles** | Not enough data | 9.0 (81 reviews) | 
| **Custom Reports** | Not enough data | 9.0 (82 reviews) | 
| **Dashboards** | Not enough data | 9.3 (91 reviews) | 
| **Goal Setting** | Not enough data | 9.1 (77 reviews) | 

#### Administrative

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Integration** | Not enough data | 9.4 (90 reviews) | 
| **Employee Structure** | Not enough data | 9.1 (73 reviews) | 
| **Behavior Monitoring** | Not enough data | 9.0 (72 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1020 |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (57 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (59 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Data Sourcing** | 8.5 (748 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (791 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (719 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.9 (806 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (727 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Lead Scoring** | 8.1 (723 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.4 (752 reviews) | Not enough data | 
| **Risk Analysis** | 8.2 (737 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (723 reviews) | Not enough data | 

#### Sales Management

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (762 reviews) | Not enough data | 
| **Sales Gamification** | 8.2 (723 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.7 (760 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (832 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.1/10 | 343 |

#### Agentic AI - Outbound Call Tracking

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (9 reviews) | 

#### Calling

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Record Calls** | Not enough data | 9.7 (331 reviews) | 
| **Generate Location** | Not enough data | 9.3 (267 reviews) | 
| **Call Types** | Not enough data | 9.5 (300 reviews) | 
| **Click-to-Call** | Not enough data | 9.6 (326 reviews) | 
| **Auto Dialer** | Not enough data | 9.4 (11 reviews) | 

#### Contacts

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (296 reviews) | 
| **Information Locater** | Not enough data | 9.1 (278 reviews) | 
| **Record Prospect Data** | Not enough data | 9.3 (283 reviews) | 

#### Insights

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Notes** | Not enough data | 9.3 (288 reviews) | 
| **Daily Summary** | Not enough data | 9.4 (294 reviews) | 
| **Automated Voicemails** | Not enough data | 9.5 (291 reviews) | 
| **Automated Emails** | Not enough data | 8.8 (236 reviews) | 
| **Sorts Prospects** | Not enough data | 9.0 (231 reviews) | 
| **Automated Note Taking** | Not enough data | 8.8 (11 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2878 |
| **Kixie PowerCall & SMS** | 9.3/10 | 88 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Multi-step Planning** | 8.1 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 

#### Training

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Knowledge Base** | 9.0 (1968 reviews) ✓ Verified | 9.6 (73 reviews) | 
| **Coaching Materials** | 9.0 (2181 reviews) ✓ Verified | 9.3 (70 reviews) | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 9.2 (40 reviews) | 
| **Video Record** | 9.2 (2218 reviews) ✓ Verified | Feature Not Available | 

#### Feedback

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Review** | 9.3 (2373 reviews) ✓ Verified | 9.6 (66 reviews) | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 9.7 (64 reviews) | 
| **Coaching Card** | 9.0 (1894 reviews) ✓ Verified | 9.6 (61 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 9.4 (68 reviews) | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 9.5 (70 reviews) | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 9.2 (70 reviews) | 
| **Competition** | Feature Not Available | 9.3 (63 reviews) | 

#### Generative AI

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **AI Text Summarization** | 8.9 (389 reviews) | 8.3 (32 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.3/10 | 70 |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.7 (18 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Conversation Intelligence** | 9.8 (47 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (9 reviews) | Not enough data | 
| **CRM Data Enrichment** | 8.8 (7 reviews) | Not enough data | 
| **Actionable Insights** | 9.7 (35 reviews) | Not enough data | 
| **Risk Flagging** | 10.0 (6 reviews) | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | 
| **Sales Coaching** | 9.6 (26 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.6 (12 reviews) | Not enough data | 
| **Customer Data Capture** | 9.3 (33 reviews) | Not enough data | 

---
## Categories
**Shared Categories (4):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Gong (3):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Kixie PowerCall & SMS (7):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Kixie PowerCall & SMS | 
|---|---|---|
| **Small-Business** | 13.0% | 83.4% | 
| **Mid-Market** | 69.4% | 15.6% | 
| **Enterprise** | 17.7% | 0.9% | 

### By Industry

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.8%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

#### Kixie PowerCall & SMS

- **Financial Services:** 11.4%
- **Marketing and Advertising:** 10.7%
- **Real Estate:** 9.2%
- **Insurance:** 9.1%
- **Computer Software:** 5.8%
- **Construction:** 2.9%
- **Information Technology and Services:** 2.9%
- **Consumer Services:** 2.8%
- **Accounting:** 2.0%
- **Staffing and Recruiting:** 1.9%
- **Other:** 41.2%

---
## Alternatives

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (928 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

### Alternatives to Kixie PowerCall & SMS

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1589 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4168 reviews)
- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1540 reviews)
- [Orum](https://www.g2.com/products/orum/reviews) — 4.6/5 stars (800 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Kixie PowerCall & SMS

- Title: [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) — 1 comment, 1 upvote
  > **Top comment:** "Hypertext (clickable links embedded in words) aren't compatible with any form of SMS/MMS text messaging, so there wouldn't be any way Kixie (or any other..."
- Title: [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) — 1 comment *(includes official response)*
  > **Top comment:** "The main thing to do is ensure you

1) upload the contacts with a  phone number
2) make sure the phone number is a standard phone number field - not a..."
- Title: [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kixie will automatically create a new contact and after the call you can merge the contacts. "
- Title: [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can utilize wireless headsets with Kixie!"
- Title: [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) — 1 comment, 1 upvote
  > **Top comment:** "Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbers"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-kixie-powercall-sms)