Introducing G2.ai, the future of software buying.Try now
Compare Gong and Kixie PowerCall & SMS 
Featured Products
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (83.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Gong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongKixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kixie PowerCall & SMS. Users appreciate Gong's advanced features like AI analysis and call transcription, which help in extracting valuable insights from sales calls.
- Users say that Kixie PowerCall & SMS offers a seamless setup experience, with many highlighting its local dialer feature that enhances connectivity. Reviewers have noted how easy it is to get started, with one user mentioning a prompt solution to a microphone issue, showcasing the responsive support.
- According to verified reviews, Gong's robust capabilities in conversation intelligence set it apart, allowing for automatic transcription and insightful summaries of sales interactions. This feature is particularly praised for its ability to inform design decisions and improve engagement strategies.
- Reviewers mention that Kixie PowerCall & SMS shines in its call quality and CRM integration, with users noting the effectiveness of its local dialing system and the ease of connecting with their existing CRM tools. This integration is a key factor for small businesses looking to streamline their operations.
- Users highlight Gong's extensive market presence, reflected in its larger number of reviews and a strong reputation among mid-market companies. This broad user base contributes to a wealth of shared experiences and insights, making it a trusted choice for many organizations.
- G2 reviewers report that while Kixie PowerCall & SMS has a higher rating for quality of support, Gong still provides valuable assistance, albeit with slightly lower scores. Users appreciate Kixie's friendly and knowledgeable staff, which enhances the overall user experience.
Pricing
Entry-Level Pricing
Gong
No pricing availableKixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
Gong
No trial information availableKixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
9.4
4,946
9.3
743
Ease of Use
9.3
5,002
9.3
759
Ease of Setup
9.1
1,229
9.2
454
Ease of Admin
9.1
770
9.1
300
Quality of Support
9.3
3,514
9.6
737
Has the product been a good partner in doing business?
9.3
772
9.2
299
Product Direction (% positive)
9.0
4,624
9.4
750
Features by Category
Lead Facilitation
7.1
350
Feature Not Available
7.3
344
8.8
71
7.5
348
9.1
77
7.6
347
8.9
72
Organization
8.3
352
9.0
49
8.3
348
9.0
73
8.3
349
9.3
81
Performance Analysis
8.5
350
9.5
76
8.6
354
9.5
82
Sales Analysis
7.8
334
9.4
68
7.9
340
9.2
71
Generative AI
8.6
286
9.2
36
8.9
293
9.5
35
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
9.1
160
7.9
103
8.9
154
8.3
101
9.5
193
7.3
98
9.0
155
8.5
103
9.5
188
8.4
101
8.8
145
8.5
97
9.0
157
Repeatability and Reportability
8.2
99
9.0
155
8.0
99
9.2
157
7.9
98
9.2
162
8.3
103
9.1
155
7.3
97
8.6
135
AI and Automation
7.8
90
9.0
143
7.7
88
8.8
138
7.4
87
8.8
135
7.6
87
8.8
129
8.0
87
8.6
129
Generative AI
8.2
91
Feature Not Available
Agentic AI - Sales Engagement
8.1
49
8.2
17
8.0
48
8.2
17
8.2
49
8.3
17
8.2
47
8.3
17
8.1
48
8.1
16
8.0
47
8.1
16
8.2
47
8.0
16
Dialing Options
Not enough data
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Agent Tools
Not enough data
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Automation
Not enough data
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Agentic AI - Auto Dialer
Not enough data
8.5
9
Not enough data
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Call Analytics
9.6
2752
|
Verified
9.7
21
8.8
2467
|
Verified
9.3
20
9.1
2664
|
Verified
9.5
20
8.3
1794
|
Verified
9.4
21
Agent Performance Management
8.6
1870
|
Verified
8.8
19
8.3
2519
|
Verified
7.8
20
8.7
2305
|
Verified
8.6
20
Generative AI
8.9
674
8.3
21
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Channels
Not enough data
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Generative AI
Not enough data
8.6
65
Functions
Not enough data
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Platform
Not enough data
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Generative AI
Not enough data
8.0
75
Workforce Management
Not enough data
9.3
105
Not enough data
9.2
97
Call Center Infrastructure (CCI)
Not enough data
7.4
21
Not enough data
8.3
21
Not enough data
7.7
21
Not enough data
7.3
21
Administrative
Not enough data
9.4
108
Not enough data
9.2
107
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Advanced Features
Not enough data
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
8.1
9
Not enough data
8.1
9
Calling
Not enough data
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Contacts
Not enough data
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Insights
Not enough data
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
9.6
73
9.0
2177
|
Verified
9.3
70
8.6
1528
|
Verified
9.2
40
9.2
2216
|
Verified
Feature Not Available
Feedback
9.3
2371
|
Verified
9.6
66
9.0
1852
|
Verified
9.7
64
9.0
1895
|
Verified
9.6
61
8.8
1605
|
Verified
9.4
68
8.9
1791
|
Verified
9.5
70
8.9
1878
|
Verified
9.2
70
Feature Not Available
9.3
63
Generative AI
8.9
388
8.3
32
Categories
Categories
Shared Categories
Gong and Kixie PowerCall & SMS are categorized as Conversation Intelligence, Sales Engagement, AI Sales Assistant, and Sales Coaching
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Sales Analytics, and Revenue AI Platforms
Kixie PowerCall & SMS is categorized as SMS Marketing, Auto Dialer, Outbound Call Tracking, Sales Performance Management, VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
