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Compare Gong and Kickscale 
Featured Products
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Mid-Market (64.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,454)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongKickscale
Star Rating
(45)4.9 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KickscaleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted how Gong provides "top tier recording, transcription, summary of sales calls, AI analysis," making it a powerful tool for extracting insights.
- Users say Kickscale offers a seamless implementation experience, with many finding it easy to integrate into their daily workflows. A recent user mentioned, "I've been using Kickscale daily since its easy implementation," indicating that it has transformed their customer calls by allowing them to focus on the conversation rather than note-taking.
- Reviewers mention that Gong's overall user satisfaction is significantly higher, reflected in its G2 Scores across various categories. Users appreciate the AI support that provides insights and summaries of event engagement, which enhances their understanding of customer interactions.
- According to verified reviews, Kickscale shines in providing valuable meeting summaries and insights into conversation flow. Users have noted that it "saves so much time in your communication with customers," showcasing its effectiveness in streamlining post-meeting analysis.
- G2 reviewers report that while Gong has a robust feature set, some users find it challenging to navigate at times. Despite its high ratings, there are mentions of needing to adapt to its comprehensive functionalities, which can be overwhelming for new users.
- Users say that both products have strong AI capabilities, but Kickscale's AI tools are particularly noted for their ability to answer specific questions about meeting content. One user expressed appreciation for being able to ask the AI for a specific topic or keyword, which enhances the usability of the tool in retrieving relevant information quickly.
Pricing
Entry-Level Pricing
Gong
No pricing availableKickscale
No pricing availableFree Trial
Gong
No trial information availableKickscale
Free Trial is available
Ratings
Meets Requirements
9.4
4,945
9.5
33
Ease of Use
9.3
5,001
9.7
34
Ease of Setup
9.1
1,228
9.3
20
Ease of Admin
9.1
770
Not enough data
Quality of Support
9.3
3,513
9.7
29
Has the product been a good partner in doing business?
9.3
772
Not enough data
Product Direction (% positive)
9.0
4,623
9.6
33
Features by Category
Lead Facilitation
7.1
350
8.5
11
7.3
344
7.2
10
7.5
347
7.7
11
7.6
347
6.5
10
Organization
8.3
352
6.1
9
8.3
348
7.6
9
8.3
349
8.3
9
Performance Analysis
8.5
350
9.1
11
8.6
353
9.2
12
Sales Analysis
7.8
334
6.8
11
7.9
340
6.8
11
Generative AI
8.6
286
8.9
11
8.9
293
9.4
12
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2751
|
Verified
9.2
12
8.8
2467
|
Verified
8.1
12
9.1
2663
|
Verified
7.9
13
8.3
1794
|
Verified
7.6
13
Agent Performance Management
8.6
1870
|
Verified
7.4
11
8.3
2518
|
Verified
8.1
12
8.7
2304
|
Verified
9.2
11
Generative AI
8.9
674
8.6
12
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
134
Not enough data
8.2
135
Not enough data
8.1
134
Not enough data
7.9
134
Not enough data
Course Authoring
Not enough data
9.1
9
Not enough data
9.6
12
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
9.4
9
Course Management
Not enough data
9.0
8
Not enough data
9.4
9
Not enough data
8.3
7
Not enough data
8.3
9
Not enough data
9.6
8
Platform
Not enough data
9.5
7
Not enough data
8.3
6
Not enough data
9.7
6
Onboarding
Not enough data
9.8
9
Not enough data
9.6
8
Not enough data
9.8
8
Generative AI
Not enough data
9.8
7
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
9.5
7
9.0
2177
|
Verified
9.0
7
8.6
1528
|
Verified
9.4
6
9.2
2216
|
Verified
9.8
7
Feedback
9.3
2371
|
Verified
9.5
7
9.0
1852
|
Verified
8.9
6
9.0
1895
|
Verified
9.5
7
8.8
1605
|
Verified
9.3
5
8.9
1791
|
Verified
9.7
5
8.9
1878
|
Verified
8.7
5
Feature Not Available
9.3
5
Generative AI
8.9
388
10.0
5
Categories
Categories
Shared Categories
Gong and Kickscale are categorized as Conversation Intelligence, AI Sales Assistant, Sales Coaching, and Sales Analytics
Unique Categories
Gong is categorized as Sales Engagement and Revenue Operations & Intelligence (RO&I)
Kickscale is categorized as Sales Training and Onboarding
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Computer Software
60.0%
Leisure, Travel & Tourism
13.3%
Information Technology and Services
8.9%
Marketing and Advertising
6.7%
Telecommunications
2.2%
Other
8.9%
Alternatives
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Kickscale has no discussions with answers
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