2026 Best Software Awards are here!See the list
Compare Gong and InsideSales 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Enterprise (48.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,471)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongInsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in user experience, with many praising its intuitive interface and seamless integration with existing systems. Users appreciate features like the Gong Everywhere extension that enhances usability across platforms, making it easy to manage calls and follow-ups.
- Users say that InsideSales offers a solid onboarding experience, with a straightforward setup process that many find quick and efficient. Reviewers highlight the ease of learning and implementing features like Learning Playbooks, which help streamline daily operations.
- According to verified reviews, Gong significantly outperforms InsideSales in terms of overall satisfaction, reflected in its higher G2 Score. Users frequently mention the powerful AI features that provide deep insights from sales calls, enhancing their ability to analyze customer interactions.
- Reviewers mention that while InsideSales has a strong task management feature that helps prioritize calls, Gong's capabilities in call recording and AI note-taking are often seen as superior, allowing users to extract valuable insights more effectively.
- G2 reviewers highlight Gong's robust support quality, with many users noting the responsive customer service that assists them in maximizing the platform's potential. In contrast, while InsideSales also receives positive feedback for support, it doesn't match the level of satisfaction reported for Gong.
- Users report that Gong's advanced analytics and reporting features provide a competitive edge, enabling teams to track performance and make data-driven decisions. InsideSales, while effective, is often viewed as less comprehensive in this area, with users seeking more detailed insights.
Pricing
Entry-Level Pricing
Gong
No pricing availableInsideSales
No pricing availableFree Trial
Gong
No trial information availableInsideSales
Free Trial is available
Ratings
Meets Requirements
9.4
4,955
8.9
487
Ease of Use
9.3
5,011
8.9
491
Ease of Setup
9.1
1,235
8.4
94
Ease of Admin
9.1
771
8.4
96
Quality of Support
9.3
3,518
9.1
479
Has the product been a good partner in doing business?
9.3
773
9.2
92
Product Direction (% positive)
9.0
4,633
9.0
473
Features by Category
Data Availability
Not enough data
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Data Accuracy
Not enough data
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Features
Not enough data
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Lead Facilitation
7.1
349
9.4
8
7.3
343
8.7
21
7.5
347
9.4
27
7.6
346
9.4
20
Organization
8.3
351
9.4
24
8.3
347
9.4
27
8.3
348
9.1
18
Performance Analysis
8.5
349
8.9
17
8.6
353
9.1
25
Sales Analysis
7.7
333
9.4
13
7.9
339
9.0
18
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
9.1
225
|
Verified
7.9
105
9.0
228
|
Verified
8.3
102
9.0
228
7.3
99
8.8
173
|
Verified
8.4
104
9.1
219
|
Verified
8.4
102
8.9
19
8.5
98
8.6
11
Repeatability and Reportability
8.2
99
8.9
197
|
Verified
8.0
99
9.1
209
|
Verified
7.9
98
9.1
200
|
Verified
8.3
103
8.7
175
|
Verified
7.3
97
8.2
15
AI and Automation
7.8
90
8.8
20
7.7
88
8.4
17
7.4
87
8.7
17
7.6
87
8.9
15
8.0
87
8.2
15
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2759
|
Verified
Not enough data
8.8
2468
|
Verified
Not enough data
9.1
2669
|
Verified
Not enough data
8.3
1794
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1871
|
Verified
Not enough data
8.3
2522
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
8.9
679
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
134
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.1
16
Not enough data
8.2
19
Not enough data
6.3
8
Not enough data
8.8
25
|
Verified
Personalization
Not enough data
8.3
17
|
Verified
Not enough data
8.3
17
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
8.3
18
Administrative
Not enough data
9.2
28
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
8.8
18
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
175
Not enough data
9.1
169
Not enough data
9.2
171
Customizations
Not enough data
9.2
186
Not enough data
9.3
174
Not enough data
9.3
180
Not enough data
8.9
155
Not enough data
9.3
184
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
8.9
131
8.7
789
9.0
124
8.5
716
9.0
107
8.9
804
8.9
156
8.6
727
8.7
127
Predictive Analytics
8.1
722
8.6
135
8.4
751
8.7
114
8.2
737
8.5
99
8.3
724
8.8
112
Sales Management
8.6
760
8.9
128
8.2
722
8.8
153
8.7
759
8.9
150
9.0
826
9.1
183
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.9
291
Not enough data
8.9
312
Not enough data
9.1
322
Not enough data
9.3
372
Not enough data
Not enough data
Contacts
Not enough data
8.9
333
Not enough data
8.8
309
Not enough data
8.8
308
Insights
Not enough data
8.9
341
Not enough data
8.7
303
Not enough data
8.9
254
Not enough data
9.0
309
Not enough data
8.7
308
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1967
|
Verified
Not enough data
9.0
2179
|
Verified
Not enough data
8.6
1529
|
Verified
Not enough data
9.2
2217
|
Verified
Not enough data
Feedback
9.3
2372
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1896
|
Verified
Not enough data
8.8
1606
|
Verified
Not enough data
8.9
1792
|
Verified
Not enough data
8.9
1880
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and InsideSales are categorized as Sales Engagement, AI Sales Assistant, and Sales Analytics
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, and Sales Coaching
InsideSales is categorized as Outbound Call Tracking, Email Tracking, Sales Performance Management, and Sales Intelligence
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
