# Gong vs InsideSales Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in user experience, particularly with its AI capabilities and the Agent Studio, which streamline call analysis and CRM synchronization. Users appreciate the ease of obtaining AI-generated summaries and action items from calls, making it a reliable tool for sales teams.
- **Users say** that InsideSales offers a smooth onboarding experience, with many highlighting the intuitive interface and quick integration setup. Reviewers have noted that the platform's task function significantly reduces the time spent on lead management, allowing them to focus more on calling prospects.
- **According to verified reviews** , Gong's overall satisfaction ratings are notably higher, reflecting its strong performance in areas like ease of use and setup. Users frequently mention how simple it is to navigate the platform and access essential features, which enhances their daily productivity.
- **Reviewers mention** that while InsideSales provides solid support and resources, Gong's quality of support is slightly more favorable, with users appreciating the responsiveness and helpfulness of the Gong team when issues arise.
- **G2 reviewers highlight** that Gong's advanced analytics and reporting features are a significant advantage, allowing users to gain insights into their sales processes. The ability to search through past calls and easily retrieve information is a standout feature that many find invaluable.
- **Users report** that while InsideSales has strengths in lead qualification and follow-up, Gong's capabilities in these areas are often seen as less robust, with users expressing a desire for more comprehensive tools to manage their sales pipelines effectively.



| | Gong | InsideSales | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 6,630 | 618 | 
| **Largest Market Segment** | Mid-Market (69.5% of reviews) | Enterprise (48.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (352 reviews)
- Ease of Use (289 reviews)

Cons:
- Call Issues (130 reviews)
- Recording Issues (88 reviews)

### InsideSales

**Not enough data**

---
## Ratings Comparison
| Rating | Gong | InsideSales | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5057 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 9.3 (5118 reviews) | 8.9 (491 reviews) | 
  | **Ease of Setup** | 9.1 (1320 reviews) | 8.4 (94 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 8.4 (96 reviews) | 
  | **Quality of Support** | 9.2 (3587 reviews) | 9.1 (479 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.2 (92 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4724 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### InsideSales

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **InsideSales** | 8.7/10 | 123 |

#### Data Availability

| Feature | Gong | InsideSales | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.8 (94 reviews) | 
| **Company Data Availability** | Not enough data | 8.6 (92 reviews) | 
| **Industry Research Availability** | Not enough data | 8.4 (77 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | Gong | InsideSales | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 8.5 (85 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.5 (81 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Gong | InsideSales | 
|---|---|---|
| **Internationalization** | Not enough data | 8.7 (22 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.2 (29 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (31 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.3 (29 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **APIs** | Not enough data | 9.1 (23 reviews) | 

#### Features

| Feature | Gong | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.6 (67 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 9.1 (89 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 8.4 (73 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 8.7 (77 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Connections** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 8.9 (83 reviews) ✓ Verified | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 396 |
| **InsideSales** | 9.2/10 | 35 |

#### Lead Facilitation

| Feature | Gong | InsideSales | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (346 reviews) | 9.4 (8 reviews) | 
| **Lead Qualification** | 7.3 (340 reviews) | 8.7 (21 reviews) | 
| **Lead Follow-up** | 7.5 (346 reviews) | 9.4 (27 reviews) | 
| **Meeting Scheduling ** | 7.6 (345 reviews) | 9.4 (20 reviews) | 

#### Organization

| Feature | Gong | InsideSales | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (350 reviews) | 9.4 (24 reviews) | 
| **Data Entry** | 8.3 (345 reviews) | 9.4 (27 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 9.1 (18 reviews) | 

#### Performance Analysis

| Feature | Gong | InsideSales | 
|---|---|---|
| **Coaching ** | 8.5 (346 reviews) | 8.9 (17 reviews) | 
| **Peformance Tracking** | 8.6 (351 reviews) | 9.1 (25 reviews) | 

#### Sales Analysis

| Feature | Gong | InsideSales | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 9.4 (13 reviews) | 
| **Sales Forecasting ** | 7.9 (336 reviews) | 9.0 (18 reviews) | 

#### Generative AI

| Feature | Gong | InsideSales | 
|---|---|---|
| **AI Text Generation** | 8.6 (285 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (293 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (55 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (53 reviews) | Not enough data | 
| **Decision Making** | 8.1 (53 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 133 |
| **InsideSales** | 8.8/10 | 244 |

#### Integrated Workflows

| Feature | Gong | InsideSales | 
|---|---|---|
| **Task Management** | 7.8 (105 reviews) | 9.1 (225 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.0 (111 reviews) | 9.0 (228 reviews) ✓ Verified | 
| **Calls and Voice** | 8.4 (107 reviews) | 9.0 (228 reviews) | 
| **Other Outreach Options ** | 7.3 (98 reviews) | 8.8 (173 reviews) ✓ Verified | 
| **CRM Integration** | 8.5 (110 reviews) | 9.1 (219 reviews) ✓ Verified | 
| **Calendar** | 8.4 (104 reviews) | 8.9 (19 reviews) | 
| **Shared Records** | 8.5 (100 reviews) | 8.6 (11 reviews) | 

#### Repeatability and Reportability

| Feature | Gong | InsideSales | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | 8.9 (197 reviews) ✓ Verified | 
| **Workflow Management** | 8.1 (103 reviews) | 9.1 (209 reviews) ✓ Verified | 
| **Workflow Performance** | 7.9 (99 reviews) | 9.1 (200 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.5 (112 reviews) | 8.7 (175 reviews) ✓ Verified | 
| **Gamification** | 7.3 (97 reviews) | 8.2 (15 reviews) | 

#### AI and Automation

| Feature | Gong | InsideSales | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | 8.8 (20 reviews) | 
| **Lead Scoring** | 7.7 (88 reviews) | 8.4 (17 reviews) | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | 8.7 (17 reviews) | 
| **Buyer Intelligence** | 7.6 (87 reviews) | 8.9 (15 reviews) | 
| **Machine Learning** | 8.0 (88 reviews) | 8.2 (15 reviews) | 

#### Generative AI

| Feature | Gong | InsideSales | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (48 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (50 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (50 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (47 reviews) | Not enough data | 
| **Decision Making** | 8.3 (50 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 2980 |
| **InsideSales** | N/A | N/A |

#### Call Analytics

| Feature | Gong | InsideSales | 
|---|---|---|
| **Call Recording** | 9.6 (2795 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 8.8 (2483 reviews) ✓ Verified | Not enough data | 
| **Call Analysis** | 9.1 (2706 reviews) ✓ Verified | Not enough data | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | InsideSales | 
|---|---|---|
| **Customer Scoring** | 8.6 (1871 reviews) ✓ Verified | Not enough data | 
| **Speech-to-Text** | 8.3 (2544 reviews) ✓ Verified | Not enough data | 
| **Sentiment Analysis** | 9.3 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | InsideSales | 
|---|---|---|
| **AI Text Summarization** | 8.9 (698 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (134 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (144 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (135 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (136 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (135 reviews) | Not enough data | 
| **Decision Making** | 7.9 (134 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 489 |
| **InsideSales** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Gong | InsideSales | 
|---|---|---|
| **Revenue History** | Feature Not Available | Not enough data | 
| **Pipeline Management** | 8.6 (377 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.6 (407 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (355 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (249 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.1 (245 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Gong | InsideSales | 
|---|---|---|
| **Calendar Sync** | 9.0 (401 reviews) | Not enough data | 
| **Email Activity Capture** | 8.8 (388 reviews) | Not enough data | 
| **Conversation Intelligence** | 9.1 (423 reviews) | Not enough data | 
| **Marketing Leads** | Feature Not Available | Not enough data | 
| **Contact Capture** | 8.6 (253 reviews) | Not enough data | 

#### Account Management

| Feature | Gong | InsideSales | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | Not enough data | 
| **Account optimization** | 8.2 (339 reviews) | Not enough data | 
| **Historical Patterns** | 8.3 (349 reviews) | Not enough data | 
| **Rep Performance** | 8.6 (370 reviews) | Not enough data | 
| **Account Engagement** | 8.5 (259 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **InsideSales** | 8.4/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Gong | InsideSales | 
|---|---|---|
| **Badges** | Not enough data | 8.1 (16 reviews) | 
| **Triggers** | Not enough data | 8.2 (19 reviews) | 
| **Commission Calculator** | Not enough data | 6.3 (8 reviews) | 
| **Leaderboards** | Not enough data | 8.8 (25 reviews) ✓ Verified | 

#### Personalization

| Feature | Gong | InsideSales | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (17 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.3 (17 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (23 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.3 (18 reviews) | 

#### Administrative

| Feature | Gong | InsideSales | 
|---|---|---|
| **Integration** | Not enough data | 9.2 (28 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 9.1 (18 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.8 (18 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **InsideSales** | 9.2/10 | 196 |

#### Agentic AI - Email Tracking

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Gong | InsideSales | 
|---|---|---|
| **Open Rates** | Not enough data | 9.1 (175 reviews) | 
| **Link Activity** | Not enough data | 9.1 (169 reviews) | 
| **Attachment Activity** | Not enough data | 9.2 (171 reviews) | 

#### Customizations

| Feature | Gong | InsideSales | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.2 (186 reviews) | 
| **Email Scheduling** | Not enough data | 9.3 (174 reviews) | 
| **Notifications** | Not enough data | 9.3 (180 reviews) | 
| **Email Categorization** | Not enough data | 8.9 (155 reviews) | 
| **Templates** | Not enough data | 9.3 (184 reviews) | 

#### Generative AI

| Feature | Gong | InsideSales | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1017 |
| **InsideSales** | 8.8/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (59 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (58 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Gong | InsideSales | 
|---|---|---|
| **Data Sourcing** | 8.5 (748 reviews) | 8.9 (131 reviews) | 
| **Exporting & Sharing Data** | 8.7 (790 reviews) | 9.0 (124 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (717 reviews) | 9.0 (107 reviews) | 
| **Interactive Dashboards** | 8.9 (805 reviews) | 8.9 (156 reviews) | 
| **Data Segmentation** | 8.6 (726 reviews) | 8.7 (127 reviews) | 

#### Predictive Analytics

| Feature | Gong | InsideSales | 
|---|---|---|
| **Lead Scoring** | 8.1 (722 reviews) | 8.6 (135 reviews) | 
| **Opportunity Scoring** | 8.4 (751 reviews) | 8.7 (114 reviews) | 
| **Risk Analysis** | 8.2 (737 reviews) | 8.5 (99 reviews) | 
| **Live Forecasting** | 8.3 (723 reviews) | 8.8 (112 reviews) | 

#### Sales Management

| Feature | Gong | InsideSales | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (761 reviews) | 8.9 (128 reviews) | 
| **Sales Gamification** | 8.2 (722 reviews) | 8.8 (153 reviews) | 
| **Account-Based Analytics** | 8.7 (759 reviews) | 8.9 (150 reviews) | 
| **Activity Tracking** | 9.0 (830 reviews) | 9.1 (183 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **InsideSales** | 8.9/10 | 386 |

#### Agentic AI - Outbound Call Tracking

| Feature | Gong | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Gong | InsideSales | 
|---|---|---|
| **Record Calls** | Not enough data | 8.9 (291 reviews) | 
| **Generate Location** | Not enough data | 8.9 (312 reviews) | 
| **Call Types** | Not enough data | 9.1 (322 reviews) | 
| **Click-to-Call** | Not enough data | 9.3 (372 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Gong | InsideSales | 
|---|---|---|
| **Personalization** | Not enough data | 8.9 (333 reviews) | 
| **Information Locater** | Not enough data | 8.8 (309 reviews) | 
| **Record Prospect Data** | Not enough data | 8.8 (308 reviews) | 

#### Insights

| Feature | Gong | InsideSales | 
|---|---|---|
| **Notes** | Not enough data | 8.9 (341 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (303 reviews) | 
| **Automated Voicemails** | Not enough data | 8.9 (254 reviews) | 
| **Automated Emails** | Not enough data | 9.0 (309 reviews) | 
| **Sorts Prospects** | Not enough data | 8.7 (308 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2876 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Gong | InsideSales | 
|---|---|---|
| **Multi-step Planning** | 8.1 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 

#### Training

| Feature | Gong | InsideSales | 
|---|---|---|
| **Knowledge Base** | 9.0 (1967 reviews) ✓ Verified | Not enough data | 
| **Coaching Materials** | 9.0 (2179 reviews) ✓ Verified | Not enough data | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | Not enough data | 
| **Video Record** | 9.2 (2217 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Gong | InsideSales | 
|---|---|---|
| **Review** | 9.3 (2372 reviews) ✓ Verified | Not enough data | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | Not enough data | 
| **Coaching Card** | 9.0 (1894 reviews) ✓ Verified | Not enough data | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Gong | InsideSales | 
|---|---|---|
| **AI Text Summarization** | 8.9 (387 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.2/10 | 47 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | InsideSales | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.7 (14 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | InsideSales | 
|---|---|---|
| **Conversation Intelligence** | 9.7 (31 reviews) | Not enough data | 
| **Predictive Forecasting** | 7.7 (8 reviews) | Not enough data | 
| **CRM Data Enrichment** | 9.7 (5 reviews) | Not enough data | 
| **Actionable Insights** | 9.7 (23 reviews) | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | 9.5 (17 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.2 (6 reviews) | Not enough data | 
| **Customer Data Capture** | 9.5 (25 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Gong (4):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to InsideSales (4):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | InsideSales | 
|---|---|---|
| **Small-Business** | 13.0% | 15.5% | 
| **Mid-Market** | 69.5% | 36.1% | 
| **Enterprise** | 17.6% | 48.4% | 

### By Industry

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.8%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.4%
- **Other:** 20.4%

#### InsideSales

- **Information Technology and Services:** 22.7%
- **Computer Software:** 16.0%
- **Marketing and Advertising:** 12.9%
- **Telecommunications:** 6.9%
- **Financial Services:** 5.6%
- **Internet:** 3.8%
- **Transportation/Trucking/Railroad:** 2.9%
- **Consumer Services:** 2.3%
- **Chemicals:** 2.0%
- **Hospital & Health Care:** 1.6%
- **Other:** 23.2%

---
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- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

### Alternatives to InsideSales

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5601 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9089 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9647 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### InsideSales

- Title: [Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?](https://www.g2.com/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) — 1 comment, 2 upvotes
  > **Top comment:** "Plays are written by users with permission, not by playbooks"
- Title: [Does Playbooks work with the Microsoft Dynamics cloud solution?](https://www.g2.com/discussions/work-with-miscrosoft-dynamics) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works with the cloud Microsoft Dynamics CRM. "
- Title: [Is Playbooks Salesforce lightning ready?](https://www.g2.com/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works seamlessly with Salesforce lightning. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-insidesales)