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# Gong vs Gryphon Comparison - What are their main differences?

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GongGryphon[+ Add Product](#)

Reviews

**Gong** [

4.7/5(6,747)

](https://www.g2.com/products/gong/reviews#reviews)

**Gryphon** [

4.2/5(442)

](https://www.g2.com/products/gryphon/reviews#reviews)

Pricing

**Gong**
No pricing available

**Gryphon**
 **Contact Us** Per Year · Gryphon ONE Advanced Edition

**Pricing Insights**
from reviews

Time to Implement

**Gong**
1 monthFaster

Based on 105 responses

**Gryphon**
2 months

Based on 7 responses

Return on Investment

**Gong**
10 months9 months sooner

Based on 80 responses

**Gryphon**
19 months

Based on 9 responses

Perceived Cost

**Gong**
$$$$$

**Gryphon**
$$$$$

Average Discount

**Gong**
14%3% more

**Gryphon**
11%

Pros & Cons

**Gong**
[
Helpful (301)
](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1793226&qs=pros-and-cons#reviews)[
Ease of Use (240)
](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797185&qs=pros-and-cons#reviews)[
Call Issues (119)
](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797253&qs=pros-and-cons#reviews)[
Recording Issues (77)
](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1792673&qs=pros-and-cons#reviews)

**Gryphon**
[
Helpful (5)
](https://www.g2.com/products/gryphon/reviews?filters%5Bsentiment_snippet%5D=2258687&qs=pros-and-cons#reviews)[
Ease of Use (3)
](https://www.g2.com/products/gryphon/reviews?filters%5Bsentiment_snippet%5D=2297110&qs=pros-and-cons#reviews)[
Call Issues (3)
](https://www.g2.com/products/gryphon/reviews?filters%5Bsentiment_snippet%5D=2333986&qs=pros-and-cons#reviews)[
Complex Customization (2)
](https://www.g2.com/products/gryphon/reviews?filters%5Bsentiment_snippet%5D=2258677&qs=pros-and-cons#reviews)

Integrations

**Gong**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_57c2cd107222f4a43329f27d79660699/actively-ai.png "Product Avatar Image")

Actively AI

](https://www.g2.com/products/actively-ai/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f9a76a163f7efa1c88d423098062bd5/calendar.jpg "Product Avatar Image")

Calendar

](https://www.g2.com/products/calendar/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image")

ChurnZero

](https://www.g2.com/products/churnzero/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[
View all
](https://www.g2.com/products/gong/integrations)

**Gryphon**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/gryphon/integrations)

Screenshots

**Gong**
 ![Gong screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/101386/Beat-Call-Page-Timeline.png)

**Gryphon**
 ![Gryphon screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1746118/Gryphon-ONE-Home.png)

Ratings

Meets Requirements

**Gong**

9.4

9.45,157

**Gryphon**

8.7

8.7332

Ease of Use

**Gong**

9.2

9.25,231

**Gryphon**

8.5

8.5347

Ease of Setup

**Gong**

9.1

9.11,415

**Gryphon**

8.5

8.5122

Ease of Admin

**Gong**

9.1

9.1780

**Gryphon**

8.3

8.3125

Quality of Support

**Gong**

9.2

9.23,678

**Gryphon**

8.8

8.8311

Has the product been a good partner in doing business?

**Gong**

9.3

9.3781

**Gryphon**

8.9

8.9120

Product Direction (% positive)

**Gong**

9.0

9.04,778

**Gryphon**

6.5

6.5342

Features

AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

8.1

409

Not enough data

Lead Facilitation

Customer-facing Chatbot

7.1(won by default)

348

Not enough data

Lead Qualification

7.3(won by default)

341

Not enough data

Lead Follow-up

7.5(won by default)

348

Not enough data

Meeting Scheduling 

7.6(won by default)

348

Not enough data

Organization

Opportunity and Pipeline Management 

8.3(won by default)

352

Not enough data

Data Entry

8.3(won by default)

346

Not enough data

Integrations / APIs

8.3(won by default)

344

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Performance Analysis

Coaching 

8.6(won by default)

349

Not enough data

Peformance Tracking

8.6(won by default)

356

Not enough data

Email Tracking

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Sales Analysis

ROI Forecasting 

7.7(won by default)

330

Not enough data

Sales Forecasting 

7.9(won by default)

337

Not enough data

Generative AI

AI Text Generation

8.6(won by default)

286

Not enough data

AI Text Summarization

8.8(won by default)

297

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - AI Sales Assistant

Autonomous Task Execution

8.1(won by default)

53

Not enough data

Multi-step Planning

7.9(won by default)

52

Not enough data

Cross-system Integration

8.3(won by default)

56

Not enough data

Adaptive Learning

8.3(won by default)

53

Not enough data

Natural Language Interaction

8.2(won by default)

52

Not enough data

Proactive Assistance

8.2(won by default)

53

Not enough data

Decision Making

8.2(won by default)

54

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Email Response Control

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

AI Writing Assistant

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

8.0

158

Not enough data

Integrated Workflows

Task Management

7.8(won by default)

107

Not enough data

Email Tracking/Automation

8.0(won by default)

114

Not enough data

Calls and Voice

8.3(won by default)

115

Not enough data

Other Outreach Options 

7.3(won by default)

98

Not enough data

CRM Integration

8.5(won by default)

114

Not enough data

Calendar

8.4(won by default)

104

Not enough data

Shared Records

8.4(won by default)

101

Not enough data

Business Process Automation

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Repeatability and Reportability

Content Management

8.3(won by default)

102

Not enough data

Workflow Management

8.1(won by default)

103

Not enough data

Workflow Performance

8.0(won by default)

100

Not enough data

Sales Coaching and Insights

8.6(won by default)

121

Not enough data

Gamification

7.3(won by default)

97

Not enough data

AI and Automation

Lead Prioritization

7.8(won by default)

91

Not enough data

Lead Scoring

7.7(won by default)

88

Not enough data

Best Time of Day Scheduling

7.4(won by default)

88

Not enough data

Buyer Intelligence

7.5(won by default)

88

Not enough data

Machine Learning

8.0(won by default)

88

Not enough data

Generative AI

AI Text Generation

8.2(won by default)

95

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Sales Engagement

Autonomous Task Execution

8.1(won by default)

49

Not enough data

Multi-step Planning

8.0(won by default)

48

Not enough data

Cross-system Integration

8.2(won by default)

50

Not enough data

Adaptive Learning

8.2(won by default)

48

Not enough data

Natural Language Interaction

8.1(won by default)

50

Not enough data

Proactive Assistance

8.1(won by default)

48

Not enough data

Decision Making

8.3(won by default)

50

Not enough data

Strategic Planning

Not enough data

Not enough data

Additional Functionality

Prospecting Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

8.4

3,017

Not enough data

Call Analytics

Call Recording

9.6(won by default)

2815

|

Verified

Not enough data

Machine Learning

8.8(won by default)

2488

|

Verified

Not enough data

Call Analysis

9.1(won by default)

2724

|

Verified

Not enough data

Lead Qualification

8.3(won by default)

1795

|

Verified

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

8.6(won by default)

1874

|

Verified

Not enough data

Speech-to-Text

8.3(won by default)

2553

|

Verified

Not enough data

Sentiment Analysis

7.8(won by default)

15

Not enough data

Generative AI

AI Text Summarization

8.8(won by default)

708

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

8.0(won by default)

134

Not enough data

Multi-step Planning

8.0(won by default)

134

Not enough data

Cross-system Integration

8.1(won by default)

145

Not enough data

Adaptive Learning

8.0(won by default)

135

Not enough data

Natural Language Interaction

8.2(won by default)

137

Not enough data

Proactive Assistance

8.1(won by default)

135

Not enough data

Decision Making

8.0(won by default)

136

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Call Compliance[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

7.5

9

Compliance

Regulations

Not enough data

8.8(won by default)

8

Updates

Not enough data

8.8(won by default)

8

Exemptions

Not enough data

6.4(won by default)

7

Management

Scrubbing

Not enough data

7.5(won by default)

8

Blocking

Not enough data

8.5(won by default)

8

Campaign Management

Not enough data

6.0(won by default)

8

Screening

Not enough data

6.9(won by default)

6

Integration

Phone Systems

Not enough data

7.6(won by default)

7

Marketing & CRM

Not enough data

6.7(won by default)

6

Third-Party

Not enough data

7.9(won by default)

7

Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

8.2

498

Not enough data

Revenue Sourcing and Forecasting

Pipeline Management

8.5(won by default)

379

Not enough data

Dashboard Analytics

8.6(won by default)

411

Not enough data

Multi-Device Data Visualization

8.2(won by default)

349

Not enough data

Data Segmentation

8.4(won by default)

356

Not enough data

Predictive Forecasting

8.0(won by default)

251

Not enough data

Revenue Operations Cadence

8.1(won by default)

248

Not enough data

Revenue History

Feature Not Available

Not enough data

CRM Data Enrichment

Calendar Sync

9.0(won by default)

402

Not enough data

Email Activity Capture

8.8(won by default)

389

Not enough data

Conversation Intelligence

9.1(won by default)

427

Not enough data

Contact Capture

8.6(won by default)

254

Not enough data

Marketing Leads

Feature Not Available

Not enough data

Account Management

Nonengaged Accounts

8.1(won by default)

324

Not enough data

Account optimization

8.2(won by default)

342

Not enough data

Historical Patterns

8.3(won by default)

350

Not enough data

Rep Performance

8.6(won by default)

371

Not enough data

Account Engagement

8.5(won by default)

263

Not enough data

Historical Win/Loss Patterns

8.1(won by default)

240

Not enough data

Agentic AI - Revenue Operations & Intelligence (RO&I)

Autonomous Task Execution

7.7(won by default)

40

Not enough data

Cross-system Integration

8.0(won by default)

41

Not enough data

Adaptive Learning

7.4(won by default)

40

Not enough data

Proactive Assistance

7.3(won by default)

37

Not enough data

Decision Making

7.4(won by default)

39

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.5

1,032

Not enough data

Agentic AI - Sales Analytics

Autonomous Task Execution

8.3(won by default)

57

Not enough data

Cross-system Integration

8.4(won by default)

57

Not enough data

Adaptive Learning

8.4(won by default)

59

Not enough data

Natural Language Interaction

8.6(won by default)

60

Not enough data

Proactive Assistance

8.3(won by default)

59

Not enough data

Third-Party Integrations

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Data Sourcing

Data Sourcing

8.5(won by default)

751

Not enough data

Exporting & Sharing Data

8.8(won by default)

795

Not enough data

Multi-Device Data Visualization

8.5(won by default)

719

Not enough data

Interactive Dashboards

8.9(won by default)

810

Not enough data

Data Segmentation

8.6(won by default)

727

Not enough data

Predictive Analytics

Lead Scoring

8.1(won by default)

726

Not enough data

Opportunity Scoring

8.4(won by default)

756

Not enough data

Risk Analysis

8.2(won by default)

742

Not enough data

Live Forecasting

8.3(won by default)

730

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Sales Management

Live Pipeline Management

8.6(won by default)

767

Not enough data

Sales Gamification

8.2(won by default)

724

Not enough data

Account-Based Analytics

8.7(won by default)

762

Not enough data

Activity Tracking

9.0(won by default)

838

Not enough data

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Additional Functionality

Dynamic Modeling

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Exception Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

7.8

236

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Calling

Record Calls

Not enough data

8.1(won by default)

117

|

Verified

Generate Location

Not enough data

7.5(won by default)

92

|

Verified

Call Types

Not enough data

8.3(won by default)

156

|

Verified

Click-to-Call

Not enough data

8.0(won by default)

125

|

Verified

Auto Dialer

Not enough data

Not enough data

Contacts

Personalization

Not enough data

7.7(won by default)

100

Record Prospect Data

Not enough data

7.9(won by default)

128

|

Verified

Information Locater

Not enough data

Feature Not Available

Contact Management

Not enough data

Not enough data

Insights

Notes

Not enough data

7.5(won by default)

99

|

Verified

Daily Summary

Not enough data

8.4(won by default)

149

|

Verified

Automated Emails

Not enough data

7.1(won by default)

70

Automated Voicemails

Not enough data

Feature Not Available

Sorts Prospects

Not enough data

Feature Not Available

Automated Note Taking

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.8

2,890

Not enough data

Agentic AI - Sales Coaching

Multi-step Planning

8.1(won by default)

62

Not enough data

Cross-system Integration

8.5(won by default)

62

Not enough data

Adaptive Learning

8.3(won by default)

62

Not enough data

Decision Making

8.3(won by default)

60

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Training

Knowledge Base

9.0(won by default)

1970

|

Verified

Not enough data

Coaching Materials

9.0(won by default)

2187

|

Verified

Not enough data

Playbook Creation

8.6(won by default)

1529

|

Verified

Not enough data

Video Record

9.2(won by default)

2224

|

Verified

Not enough data

Feedback

Review

9.3(won by default)

2377

|

Verified

Not enough data

Scorecard

9.0(won by default)

1856

|

Verified

Not enough data

Coaching Card

9.0(won by default)

1895

|

Verified

Not enough data

Leaderboard

8.8(won by default)

1604

|

Verified

Not enough data

Real-Time Updates

8.9(won by default)

1790

|

Verified

Not enough data

Notifications

8.9(won by default)

1878

|

Verified

Not enough data

Competition

Feature Not Available

Not enough data

Generative AI

AI Text Summarization

8.9(won by default)

389

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Built-in Course Authoring

Not enough data

Not enough data

Learning Paths/Tracks

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

8.5

111

Not enough data

Agentic AI - Revenue AI Platforms

Natural Language Interaction

8.8(won by default)

10

Not enough data

Autonomous Task Execution

7.4(won by default)

9

Not enough data

Cross-system Integration

8.6(won by default)

28

Not enough data

Decision Making

8.7(won by default)

5

Not enough data

Adaptive Learning

7.7(won by default)

5

Not enough data

Proactive Assistance

Not enough data

Not enough data

Platform - Revenue AI Platforms

Conversation Intelligence

9.5(won by default)

69

Not enough data

Predictive Forecasting

8.0(won by default)

14

Not enough data

CRM Data Enrichment

7.6(won by default)

14

Not enough data

Actionable Insights

9.4(won by default)

54

Not enough data

Risk Flagging

7.9(won by default)

14

Not enough data

Workflow Orchestration

7.7(won by default)

11

Not enough data

Sales Coaching

9.7(won by default)

30

Not enough data

Pipeline & Deal Management

9.1(won by default)

17

Not enough data

Customer Data Capture

9.5(won by default)

42

Not enough data

Show 5 feature categories with incomplete data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Contact Center Quality Assurance[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Quality Assurance

Evaluation

Not enough data

Not enough data

Calibration

Not enough data

Not enough data

Reports

Not enough data

Not enough data

Engagement

Feedback

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Training

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance

Third-Party Integrations

Not enough data

Not enough data

Compliance

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Customer Journey Mapping

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Quality Management

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Leaderboards

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Feedback Management

Tagging

Not enough data

Not enough data

Segmentation

Not enough data

Feature Not Available

Custom Reports and Dashboards

Not enough data

Not enough data

Feedback Analysis

Thematic Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

NPS/CSAT Scoring

Not enough data

Feature Not Available

Feedback Sources

Online Reviews

Not enough data

Feature Not Available

Surveys

Not enough data

Feature Not Available

Social Media

Not enough data

Feature Not Available

Customer Service Channels

Not enough data

Feature Not Available

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Not enough data

Digital Communications Governance[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Policy Management - Digital Communications Governance

Communications Policies Enforcement And Tracking

Not enough data

Not enough data

Customizable Policy Templates

Not enough data

Not enough data

Surveillance - Digital Communications Governance

Real-Time Monitoring Of Digital Communications Channels

Not enough data

Not enough data

Alert System To Identify And Address Violation Of Policies

Not enough data

Not enough data

Analytics and Reporting - Digital Communications Governance

Tools To Analyze Communication Trends And Patterns

Not enough data

Not enough data

Compliance Metrics

Not enough data

Not enough data

Compliance Management - Digital Communications Governance

Legal Requirements

Not enough data

Not enough data

Regulations Change Updates

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong")](https://www.g2.com/products/gong/reviews)

Gong

Small-Business(50 or fewer emp.)

13.1%

Mid-Market(51-1000 emp.)

69.1%

Enterprise(\> 1000 emp.)

17.8%

[![Gryphon](https://images.g2crowd.com/uploads/product/hd_favicon/4a6730b5c451ef1293c09e0201528db3/gryphon.svg "Gryphon")](https://www.g2.com/products/gryphon/reviews)

Gryphon

Small-Business(50 or fewer emp.)

11.4%

Mid-Market(51-1000 emp.)

10.6%

Enterprise(\> 1000 emp.)

78.0%

Small-Business

(50 or fewer emp.)

13.1%

11.4%

Mid-Market

(51-1000 emp.)

69.1%

10.6%

Enterprise

(\> 1000 emp.)

17.8%

78.0%

Reviewers' Industry

[![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong")](https://www.g2.com/products/gong/reviews)
Gong

Computer Software

37.4%

Information Technology and Services

16.8%

Marketing and Advertising

9.0%

Internet

4.9%

Financial Services

3.3%

Other

28.7%

[![Gryphon](https://images.g2crowd.com/uploads/product/hd_favicon/4a6730b5c451ef1293c09e0201528db3/gryphon.svg "Gryphon")](https://www.g2.com/products/gryphon/reviews)
Gryphon

Security and Investigations

39.0%

Financial Services

17.3%

Telecommunications

8.4%

Insurance

8.4%

Marketing and Advertising

3.5%

Other

23.5%

Alternatives

**Gong Alternatives**

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**Gryphon Alternatives**

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[
Outreach
](/products/outreach/reviews)

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[
Salesloft
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 ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform")

[
Five9 Intelligent Cloud...
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 ![InsideSales](https://images.g2crowd.com/uploads/product/hd_favicon/0bd749868ac601b505217ac3021a37cd/insidesales.svg "InsideSales")

[
InsideSales
](/products/insidesales/reviews)