Compare Gong and Grain 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
No pricing available
Free 1 seat Per Month
Gong
Star Rating
(6,522)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongGrain
Star Rating
(300)4.6 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 seat Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting insights, with users appreciating its ability to capture and analyze calls effectively. One user noted, "I like the past accurate detailed meeting messages that Gong provides," highlighting its value in understanding customer needs.
- Users say that Grain shines in its ease of use, particularly for internal collaboration. Reviewers mentioned, "Very easy to use. The transcribe is quite accurate," which makes it a great tool for capturing notes and action items during meetings.
- According to verified reviews, Gong's implementation process is often praised for being intuitive and straightforward. Users have highlighted that "the initial setup was easy," making it a favorable choice for teams looking to get started quickly.
- Reviewers mention that while Gong offers robust features for sales coaching and conversation intelligence, some users find it less tailored for small businesses compared to Grain, which is favored by smaller teams. Grain's focus on clip sharing and playlist organization has been particularly beneficial for internal discussions.
- G2 reviewers indicate that Gong's overall satisfaction ratings are significantly higher, reflecting its strong market presence and user loyalty. Users appreciate how Gong integrates into their daily workflows, with one stating, "I use Gong to really understand and improve how I communicate with prospects and customers."
- Users highlight that while Grain is effective for specific tasks like video transcription and note-taking, it may not match the comprehensive analytics and insights provided by Gong, which users find invaluable for improving sales strategies and performance tracking.
Pricing
Entry-Level Pricing
Gong
No pricing availableGrain
Free
Free
1 seat Per Month
The quickest and easiest way to try Grain
- 20 meetings
- View team's meetings
- Basic AI Notes
Free Trial
Gong
No trial information availableGrain
Free Trial is available
Ratings
Meets Requirements
9.4
4,973
9.1
201
Ease of Use
9.3
5,030
9.4
202
Ease of Setup
9.1
1,251
9.6
69
Ease of Admin
9.1
773
9.2
62
Quality of Support
9.2
3,532
9.1
147
Has the product been a good partner in doing business?
9.3
775
9.6
63
Product Direction (% positive)
9.0
4,651
9.3
181
Features by Category
Lead Facilitation
7.1
348
6.4
16
7.3
342
7.7
14
7.5
346
7.8
17
7.6
345
7.6
16
Organization
8.3
350
8.1
13
8.3
346
8.1
14
8.3
346
8.2
16
Performance Analysis
8.5
348
8.2
16
8.6
352
7.3
16
Sales Analysis
7.8
332
6.1
11
7.9
338
7.6
13
Generative AI
8.6
287
Feature Not Available
8.9
294
Feature Not Available
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
106
Not enough data
8.3
104
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.4
104
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
92
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2771
|
Verified
9.6
38
8.8
2473
|
Verified
8.1
21
9.1
2681
|
Verified
8.7
29
8.3
1793
|
Verified
7.9
13
Artificial Intelligence - Conversation Intelligence
8.6
1871
|
Verified
7.8
19
8.3
2527
|
Verified
8.8
38
Not enough data
Not enough data
Generative AI
8.8
690
9.3
12
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
136
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Customization
Not enough data
8.8
11
Not enough data
8.7
9
Not enough data
8.5
10
Not enough data
9.0
18
Organization
Not enough data
7.8
9
Not enough data
8.0
11
Not enough data
8.5
14
Not enough data
8.3
13
Not enough data
9.0
8
Not enough data
9.1
15
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
8.7
77
Not enough data
7.9
102
Transcription
Not enough data
8.3
99
Not enough data
8.9
76
Not enough data
7.9
57
Not enough data
7.3
24
Editing
Not enough data
8.6
71
Not enough data
Feature Not Available
Not enough data
7.9
67
Not enough data
7.2
34
Integration
Not enough data
8.3
33
Not enough data
7.4
26
Not enough data
8.4
39
Not enough data
7.8
41
Not enough data
8.9
66
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Platform Features
Not enough data
9.4
22
Not enough data
6.3
8
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
9.5
14
Not enough data
7.7
15
Organization
Not enough data
8.3
16
Not enough data
8.3
12
Not enough data
8.2
15
Customization
Not enough data
6.9
6
Not enough data
8.3
13
Not enough data
6.7
5
Analytics
Not enough data
6.3
8
Not enough data
8.3
10
Not enough data
8.8
10
Meeting Prep - AI Meeting Assistants
Not enough data
8.3
9
Not enough data
7.0
10
Not enough data
5.7
9
Meeting Automation - AI Meeting Assistants
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
9.4
9
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
9.8
9
Accessibility - AI Meeting Assistants
Not enough data
5.4
8
Not enough data
8.3
10
Not enough data
8.5
9
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
750
Not enough data
8.2
737
Not enough data
8.3
723
Not enough data
Sales Management
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
7.8
12
9.0
2179
|
Verified
9.7
10
8.6
1528
|
Verified
6.9
7
9.2
2217
|
Verified
9.9
15
Feedback
9.3
2371
|
Verified
9.7
11
9.0
1853
|
Verified
9.3
7
9.0
1895
|
Verified
9.1
9
8.8
1605
|
Verified
10.0
6
8.9
1791
|
Verified
10.0
5
8.9
1879
|
Verified
8.6
7
Feature Not Available
7.5
6
Generative AI
8.9
388
Feature Not Available
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
7.4
11
Not enough data
8.9
19
Not enough data
7.4
18
Meeting Tools
Not enough data
8.9
25
Not enough data
9.0
33
Not enough data
8.8
26
Not enough data
8.4
27
Post-Meeting Tools
Not enough data
8.2
14
Not enough data
8.4
15
Not enough data
8.7
15
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Grain are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, and Sales Analytics
Grain is categorized as AI Meeting Assistants, Video Communications, Transcription, Video CMS, Meeting Management, and Note-Taking Software
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.3%
Computer Software
28.8%
Marketing and Advertising
9.8%
Information Technology and Services
8.8%
Management Consulting
4.1%
Higher Education
3.7%
Other
44.7%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Grain has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
