# Gong vs Grain Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in providing seamless user experiences, with many praising its intuitive interface and the efficiency of its AI call summaries, which save users significant time and effort in extracting insights from conversations.
- **Users say** that Grain stands out for its user-friendly layout, particularly the interactive transcript feature that allows easy navigation through recorded meetings, making it a favorite for those who prioritize quick access to specific content.
- **According to verified reviews** , Gong's robust coaching features are frequently highlighted, with users appreciating the AI-driven insights that enhance their sales strategies, while Grain's coaching materials are noted as strong but not as comprehensive.
- **Reviewers mention** that Gong's implementation process is generally quick and straightforward, which is a significant advantage for teams looking to get up and running without delays, whereas some users of Grain have noted minor configuration challenges.
- **Users highlight** that Gong's overall performance in conversation intelligence is exceptional, with a high satisfaction rate for its call analysis capabilities, while Grain, although effective, does not match the depth of insights provided by Gong.
- **G2 reviewers indicate** that while Grain offers a free entry-level option, which is appealing for small businesses, Gong's higher overall ratings and feature set make it a more compelling choice for mid-market companies looking for advanced sales coaching tools.



| | Gong | Grain | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 6,659 | 307 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Small-Business (76.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free 1 seat Per Month | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Grain

Pros:
- Accuracy (3 reviews)
- CRM Integration (3 reviews)

Cons:
- Integration Issues (4 reviews)
- AI Inaccuracy (2 reviews)

---
## Ratings Comparison
| Rating | Gong | Grain | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5088 reviews) | 9.1 (207 reviews) | 
  | **Ease of Use** | 9.3 (5150 reviews) | 9.4 (208 reviews) | 
  | **Ease of Setup** | 9.1 (1348 reviews) | 9.6 (75 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 9.2 (62 reviews) | 
  | **Quality of Support** | 9.2 (3611 reviews) | 9.1 (153 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.6 (63 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4750 reviews) | 9.3 (187 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Grain

#### Entry-Level Pricing

Plan: Free

Price: Free 1 seat Per Month

Description: The quickest and easiest way to try Grain

Key Features:
- 20 meetings
- View team's meetings
- Basic AI Notes

[Browse all 4 editions](https://www.g2.com/products/grain/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 397 |
| **Grain** | 7.6/10 | 28 |

#### Lead Facilitation

| Feature | Gong | Grain | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (347 reviews) | 6.4 (16 reviews) | 
| **Lead Qualification** | 7.3 (341 reviews) | 7.7 (14 reviews) | 
| **Lead Follow-up** | 7.6 (347 reviews) | 7.8 (17 reviews) | 
| **Meeting Scheduling ** | 7.6 (346 reviews) | 7.6 (16 reviews) | 

#### Organization

| Feature | Gong | Grain | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (350 reviews) | 8.1 (13 reviews) | 
| **Data Entry** | 8.3 (346 reviews) | 8.1 (14 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 8.3 (17 reviews) | 

#### Performance Analysis

| Feature | Gong | Grain | 
|---|---|---|
| **Coaching ** | 8.5 (347 reviews) | 8.2 (16 reviews) | 
| **Peformance Tracking** | 8.6 (352 reviews) | 7.3 (16 reviews) | 

#### Sales Analysis

| Feature | Gong | Grain | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 6.1 (11 reviews) | 
| **Sales Forecasting ** | 7.9 (336 reviews) | 7.6 (13 reviews) | 

#### Generative AI

| Feature | Gong | Grain | 
|---|---|---|
| **AI Text Generation** | 8.6 (286 reviews) | Feature Not Available | 
| **AI Text Summarization** | 8.9 (294 reviews) | Feature Not Available | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (53 reviews) | Not enough data | 
| **Decision Making** | 8.1 (53 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 140 |
| **Grain** | N/A | N/A |

#### Integrated Workflows

| Feature | Gong | Grain | 
|---|---|---|
| **Task Management** | 7.9 (106 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.0 (112 reviews) | Not enough data | 
| **Calls and Voice** | 8.4 (110 reviews) | Not enough data | 
| **Other Outreach Options ** | 7.3 (98 reviews) | Not enough data | 
| **CRM Integration** | 8.5 (111 reviews) | Not enough data | 
| **Calendar** | 8.4 (104 reviews) | Not enough data | 
| **Shared Records** | 8.5 (100 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Gong | Grain | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (103 reviews) | Not enough data | 
| **Workflow Performance** | 8.0 (100 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.5 (116 reviews) | Not enough data | 
| **Gamification** | 7.3 (97 reviews) | Not enough data | 

#### AI and Automation

| Feature | Gong | Grain | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | Not enough data | 
| **Lead Scoring** | 7.7 (88 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.6 (87 reviews) | Not enough data | 
| **Machine Learning** | 8.0 (88 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Grain | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (48 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (50 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (50 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (47 reviews) | Not enough data | 
| **Decision Making** | 8.3 (50 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.4/10 | 2988 |
| **Grain** | 8.6/10 | 48 |

#### Call Analytics

| Feature | Gong | Grain | 
|---|---|---|
| **Call Recording** | 9.6 (2801 reviews) ✓ Verified | 9.6 (41 reviews) | 
| **Machine Learning** | 8.8 (2485 reviews) ✓ Verified | 8.2 (22 reviews) | 
| **Call Analysis** | 9.1 (2709 reviews) ✓ Verified | 8.8 (31 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | 7.9 (13 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Grain | 
|---|---|---|
| **Customer Scoring** | 8.6 (1872 reviews) ✓ Verified | 7.8 (19 reviews) | 
| **Speech-to-Text** | 8.3 (2548 reviews) ✓ Verified | 8.8 (42 reviews) | 
| **Sentiment Analysis** | 8.5 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Grain | 
|---|---|---|
| **AI Text Summarization** | 8.8 (702 reviews) | 9.4 (15 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (134 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (144 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (135 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (136 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (135 reviews) | Not enough data | 
| **Decision Making** | 7.9 (134 reviews) | Not enough data | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.6/10 | 25 |

#### Customization

| Feature | Gong | Grain | 
|---|---|---|
| **Branding** | Not enough data | 8.8 (11 reviews) | 
| **Customizable Thumbnails** | Not enough data | 8.7 (9 reviews) | 
| **Custom Metadata** | Not enough data | 8.5 (10 reviews) | 
| **Annotations** | Not enough data | 9.0 (18 reviews) | 

#### Organization

| Feature | Gong | Grain | 
|---|---|---|
| **Availability Scheduling** | Not enough data | 7.8 (9 reviews) | 
| **Workflows** | Not enough data | 8.0 (11 reviews) | 
| **Playlists** | Not enough data | 8.5 (14 reviews) | 
| **Deep Search** | Not enough data | 8.3 (13 reviews) | 
| **Analytics** | Not enough data | 9.0 (8 reviews) | 
| **Permissions** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Video CMS

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.1/10 | 114 |

#### Voice

| Feature | Gong | Grain | 
|---|---|---|
| **Dictation** | Not enough data | 8.7 (77 reviews) | 
| **Accuracy** | Not enough data | 8.0 (103 reviews) | 

#### Transcription

| Feature | Gong | Grain | 
|---|---|---|
| **Speaker Identification** | Not enough data | 8.3 (100 reviews) | 
| **Timecode Management** | Not enough data | 8.9 (76 reviews) | 
| **Closed Captioning** | Not enough data | 7.9 (57 reviews) | 
| **Custom Dictionary** | Not enough data | 7.3 (24 reviews) | 

#### Editing

| Feature | Gong | Grain | 
|---|---|---|
| **Collaboration** | Not enough data | 8.6 (71 reviews) | 
| **Spell Check and Punctuation** | Not enough data | Feature Not Available | 
| **Text Editing** | Not enough data | 7.9 (67 reviews) | 
| **Translation** | Not enough data | 7.2 (34 reviews) | 

#### Integration

| Feature | Gong | Grain | 
|---|---|---|
| **Data Security** | Not enough data | 8.3 (33 reviews) | 
| **API** | Not enough data | 7.4 (26 reviews) | 
| **Voice Files** | Not enough data | 8.4 (39 reviews) | 
| **Live Captioning** | Not enough data | 7.8 (41 reviews) | 
| **Integrates With Existing Applications** | Not enough data | 8.9 (67 reviews) | 

#### Agentic AI - Transcription

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 489 |
| **Grain** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Grain | 
|---|---|---|
| **Revenue History** | Feature Not Available | Not enough data | 
| **Pipeline Management** | 8.6 (377 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.6 (407 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (355 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (249 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.1 (245 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Gong | Grain | 
|---|---|---|
| **Calendar Sync** | 9.0 (401 reviews) | Not enough data | 
| **Email Activity Capture** | 8.8 (388 reviews) | Not enough data | 
| **Conversation Intelligence** | 9.1 (423 reviews) | Not enough data | 
| **Marketing Leads** | Feature Not Available | Not enough data | 
| **Contact Capture** | 8.6 (253 reviews) | Not enough data | 

#### Account Management

| Feature | Gong | Grain | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | Not enough data | 
| **Account optimization** | 8.2 (339 reviews) | Not enough data | 
| **Historical Patterns** | 8.3 (349 reviews) | Not enough data | 
| **Rep Performance** | 8.6 (370 reviews) | Not enough data | 
| **Account Engagement** | 8.5 (259 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 7.9/10 | 28 |

#### Platform Features

| Feature | Gong | Grain | 
|---|---|---|
| **Video Capture** | Not enough data | 9.4 (22 reviews) | 
| **Image Editor** | Not enough data | 6.3 (8 reviews) | 
| **Screen Capture** | Not enough data | 8.7 (9 reviews) | 
| **Scrolling Capture** | Not enough data | 7.1 (7 reviews) | 
| **Screen Record** | Not enough data | 9.5 (14 reviews) | 
| **Text Extraction** | Not enough data | 7.7 (15 reviews) | 

#### Organization

| Feature | Gong | Grain | 
|---|---|---|
| **Search** | Not enough data | 8.4 (17 reviews) | 
| **Permissions** | Not enough data | 8.3 (12 reviews) | 
| **Organization** | Not enough data | 8.3 (16 reviews) | 

#### Customization

| Feature | Gong | Grain | 
|---|---|---|
| **Customizable Thumbnails** | Not enough data | 6.9 (6 reviews) | 
| **Annotations** | Not enough data | 8.3 (13 reviews) | 
| **Frames & Background** | Not enough data | 6.7 (5 reviews) | 

#### Analytics

| Feature | Gong | Grain | 
|---|---|---|
| **Viewer Reactions** | Not enough data | 6.3 (8 reviews) | 
| **Engagement Insights** | Not enough data | 8.3 (10 reviews) | 
| **Viewer Insights** | Not enough data | 8.8 (10 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.1/10 | 13 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.3 (9 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 7.0 (10 reviews) | 
| **Automated Scheduling** | Not enough data | 5.7 (9 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.8 (10 reviews) | 
| **Voice Recognition** | Not enough data | 9.3 (9 reviews) | 
| **Action Item Tracking** | Not enough data | 9.4 (9 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.0 (10 reviews) | 
| **Personalization** | Not enough data | 8.1 (9 reviews) | 
| **Smart Summaries** | Not enough data | 9.8 (9 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Language Translation** | Not enough data | 5.4 (8 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.3 (10 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.5 (9 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Gong | Grain | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1020 |
| **Grain** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (57 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (59 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Gong | Grain | 
|---|---|---|
| **Data Sourcing** | 8.5 (748 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (791 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (719 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.9 (806 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (727 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Gong | Grain | 
|---|---|---|
| **Lead Scoring** | 8.1 (723 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.4 (752 reviews) | Not enough data | 
| **Risk Analysis** | 8.2 (737 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (723 reviews) | Not enough data | 

#### Sales Management

| Feature | Gong | Grain | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (762 reviews) | Not enough data | 
| **Sales Gamification** | 8.2 (723 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.7 (760 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (832 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2878 |
| **Grain** | 8.9/10 | 19 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Grain | 
|---|---|---|
| **Multi-step Planning** | 8.1 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 

#### Training

| Feature | Gong | Grain | 
|---|---|---|
| **Knowledge Base** | 9.0 (1968 reviews) ✓ Verified | 7.8 (12 reviews) | 
| **Coaching Materials** | 9.0 (2181 reviews) ✓ Verified | 9.7 (10 reviews) | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 6.9 (7 reviews) | 
| **Video Record** | 9.2 (2218 reviews) ✓ Verified | 9.9 (15 reviews) | 

#### Feedback

| Feature | Gong | Grain | 
|---|---|---|
| **Review** | 9.3 (2373 reviews) ✓ Verified | 9.7 (11 reviews) | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 9.3 (7 reviews) | 
| **Coaching Card** | 9.0 (1894 reviews) ✓ Verified | 9.1 (9 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 10.0 (5 reviews) | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 8.6 (7 reviews) | 
| **Competition** | Feature Not Available | 7.5 (6 reviews) | 

#### Generative AI

| Feature | Gong | Grain | 
|---|---|---|
| **AI Text Summarization** | 8.9 (389 reviews) | Feature Not Available | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.3/10 | 70 |
| **Grain** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Grain | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.7 (18 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Grain | 
|---|---|---|
| **Conversation Intelligence** | 9.8 (47 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (9 reviews) | Not enough data | 
| **CRM Data Enrichment** | 8.8 (7 reviews) | Not enough data | 
| **Actionable Insights** | 9.7 (35 reviews) | Not enough data | 
| **Risk Flagging** | 10.0 (6 reviews) | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | 
| **Sales Coaching** | 9.6 (26 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.6 (12 reviews) | Not enough data | 
| **Customer Data Capture** | 9.3 (33 reviews) | Not enough data | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.4/10 | 42 |

#### Pre-Meeting Tools

| Feature | Gong | Grain | 
|---|---|---|
| **Templates** | Not enough data | 7.4 (11 reviews) | 
| **Scheduling** | Not enough data | 8.9 (19 reviews) | 
| **Agenda** | Not enough data | 7.4 (18 reviews) | 

#### Meeting Tools

| Feature | Gong | Grain | 
|---|---|---|
| **Minutes** | Not enough data | 8.9 (25 reviews) | 
| **Notes** | Not enough data | 9.0 (33 reviews) | 
| **Digital Workspace** | Not enough data | 8.8 (26 reviews) | 
| **File Sharing** | Not enough data | 8.4 (27 reviews) | 

#### Post-Meeting Tools

| Feature | Gong | Grain | 
|---|---|---|
| **Task Delegation** | Not enough data | 8.2 (14 reviews) | 
| **Participant Email** | Not enough data | 8.4 (15 reviews) | 
| **Meeting Analytics** | Not enough data | 8.7 (15 reviews) | 

#### Agentic AI - Meeting Management

| Feature | Gong | Grain | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Gong (4):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Grain (6):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Video Communications Software](https://www.g2.com/categories/video-communications), [Transcription Software](https://www.g2.com/categories/transcription), [Video CMS Software](https://www.g2.com/categories/video-cms), [Meeting Management Software](https://www.g2.com/categories/meeting-management), [Note-Taking Software](https://www.g2.com/categories/note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Grain | 
|---|---|---|
| **Small-Business** | 13.0% | 76.2% | 
| **Mid-Market** | 69.4% | 20.5% | 
| **Enterprise** | 17.7% | 3.3% | 

### By Industry

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.8%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

#### Grain

- **Computer Software:** 28.9%
- **Marketing and Advertising:** 10.0%
- **Information Technology and Services:** 8.6%
- **Management Consulting:** 4.0%
- **Higher Education:** 3.7%
- **Research:** 3.0%
- **Financial Services:** 2.3%
- **Education Management:** 2.3%
- **Consulting:** 2.0%
- **Non-Profit Organization Management:** 2.0%
- **Other:** 33.2%

---
## Alternatives

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (928 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

### Alternatives to Grain

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6853 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (495 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (749 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (511 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (485 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Descript](https://www.g2.com/products/descript/reviews) — 4.6/5 stars (893 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (591 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2413 reviews)
- [Claap](https://www.g2.com/products/claap/reviews) — 4.6/5 stars (411 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Grain

- Title: [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) — 1 comment
  > **Top comment:** "Video Transcription"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-grain)