Users report that Toast excels in its user-friendly interface, making it easy for small businesses to navigate and utilize its features effectively, while GOM Player Plus, although rated slightly higher in ease of use, has been noted by reviewers to have a steeper learning curve due to its extensive customization options.
Reviewers mention that Toast's customer support is responsive and helpful, with a quality rating of 8.6, while GOM Player Plus has a slightly lower support rating of 8.5, indicating that users may experience longer wait times for assistance.
G2 users highlight that Toast's "Order Management" feature is particularly beneficial for small businesses, allowing for streamlined processing of customer orders, whereas GOM Player Plus is praised for its "Playback Speed Control" feature, which offers users greater flexibility in media consumption.
Users on G2 report that Toast has a strong product direction with a positive rating of 8.9, suggesting ongoing improvements and updates, while GOM Player Plus, with a rating of 8.7, is perceived as having a more stable but less innovative trajectory.
Reviewers say that Toast's ease of setup is a significant advantage, allowing businesses to get started quickly without extensive training, while GOM Player Plus lacks detailed setup guidance, which can lead to initial confusion for new users.
Users say that Toast's overall satisfaction rating of 9.4 reflects its effectiveness as a business partner, while GOM Player Plus, despite its higher star rating, has a lower satisfaction score, indicating that some users may not feel as positively about their experience with the software.
GOM Player is a media player for Windows, created by GOM and Company. With in excess of 100 million downloads, it is otherwise called the most involved...Read more
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