# GoldMine vs Sage CRM Comparison | | GoldMine | Sage CRM | |---|---|---| | **Star Rating** | 3.7 out of 5 | 3.8 out of 5 | | **Total Reviews** | 197 | 146 | | **Largest Market Segment** | Small-Business (71.1% of reviews) | Mid-Market (47.2% of reviews) | | **Entry Level Price** | $26 per month | Contact Vendor for Pricing | --- ## Top Pros & Cons ### GoldMine Pros: - Automation Focus (1 reviews) - Easy Customization (1 reviews) Cons: - Email Issues (1 reviews) - Learning Curve (1 reviews) ### Sage CRM Pros: - Ease of Use (7 reviews) - Easy Access (4 reviews) Cons: - Limited Customization (4 reviews) - Expertise Required (3 reviews) --- ## Ratings Comparison | Rating | GoldMine | Sage CRM | |---|---|---| | **Meets Requirements** | 7.7 (171 reviews) | 7.7 (108 reviews) | | **Ease of Use** | 7.4 (172 reviews) | 7.5 (109 reviews) | | **Ease of Setup** | 6.6 (94 reviews) | 7.1 (55 reviews) | | **Ease of Admin** | 7.3 (93 reviews) | 7.1 (42 reviews) | | **Quality of Support** | 7.3 (155 reviews) | 7.2 (96 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (89 reviews) | 6.8 (37 reviews) | | **Product Direction (% positive)** | 4.2 (174 reviews) | 6.1 (104 reviews) | --- ## Pricing ### GoldMine #### Entry-Level Pricing Plan: Goldmine Premium - OWN IT Price: $26 per month Description: *when amortized over 3 years Key Features: - Bundles include one year of technical support and software updates. [Browse all 2 editions](https://www.g2.com/products/goldmine/pricing) #### Free Trial No ### Sage CRM #### Entry-Level Pricing Plan: Sage CRM On-Premise Price: Contact Vendor for Pricing [Browse all 2 editions](https://www.g2.com/products/sage-crm/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **GoldMine** | 7.0/10 | 157 | | **Sage CRM** | 7.5/10 | 108 | #### Sales Force Automation | Feature | GoldMine | Sage CRM | |---|---|---| | **Contact & Account Management** | 8.1 (131 reviews) ✓ Verified | 7.8 (79 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 7.0 (98 reviews) ✓ Verified | 7.6 (70 reviews) ✓ Verified | | **Task / Activity Management** | 7.8 (126 reviews) ✓ Verified | 7.9 (75 reviews) ✓ Verified | | **Territory & Quota Management** | 6.6 (72 reviews) ✓ Verified | 7.1 (56 reviews) ✓ Verified | | **Desktop Integration** | 6.9 (112 reviews) ✓ Verified | 7.1 (64 reviews) ✓ Verified | | **Product & Price List Management** | 6.6 (66 reviews) | 7.4 (62 reviews) ✓ Verified | | **Quote & Order Management** | 6.7 (67 reviews) | 7.4 (66 reviews) ✓ Verified | | **Customer Contract Management** | 7.7 (31 reviews) | 7.5 (65 reviews) ✓ Verified | #### Marketing Automation | Feature | GoldMine | Sage CRM | |---|---|---| | **Email Marketing** | 6.8 (95 reviews) ✓ Verified | 7.2 (54 reviews) ✓ Verified | | **Campaign Management** | Feature Not Available | 7.5 (53 reviews) ✓ Verified | | **Lead Management** | 7.2 (93 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 7.3 (54 reviews) ✓ Verified | #### Customer Support | Feature | GoldMine | Sage CRM | |---|---|---| | **Case Management** | 6.9 (84 reviews) ✓ Verified | 7.4 (60 reviews) ✓ Verified | | **Customer Support Portal** | 7.0 (69 reviews) ✓ Verified | 7.5 (56 reviews) ✓ Verified | | **Knowledge Base** | 7.0 (98 reviews) ✓ Verified | 7.5 (62 reviews) ✓ Verified | | **Call Center Features** | 6.0 (62 reviews) ✓ Verified | 7.4 (53 reviews) ✓ Verified | | **Support Analytics** | 6.5 (63 reviews) ✓ Verified | 7.1 (56 reviews) ✓ Verified | #### Reporting & Analytics | Feature | GoldMine | Sage CRM | |---|---|---| | **Reporting** | 7.0 (106 reviews) ✓ Verified | 7.7 (76 reviews) ✓ Verified | | **Dashboards** | 7.2 (96 reviews) ✓ Verified | 7.9 (67 reviews) ✓ Verified | | **Forecasting** | 6.6 (82 reviews) ✓ Verified | 7.0 (62 reviews) ✓ Verified | #### Mobile & Social | Feature | GoldMine | Sage CRM | |---|---|---| | **Mobile User Support** | 5.5 (53 reviews) ✓ Verified | 6.5 (50 reviews) ✓ Verified | #### Platform | Feature | GoldMine | Sage CRM | |---|---|---| | **Customization** | 7.3 (60 reviews) ✓ Verified | 7.4 (38 reviews) ✓ Verified | | **Workflow Capability** | 7.2 (52 reviews) ✓ Verified | 7.2 (42 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.6 (62 reviews) ✓ Verified | 7.9 (39 reviews) ✓ Verified | | **Internationalization** | 8.0 (10 reviews) | 7.7 (32 reviews) ✓ Verified | | **Sandbox / Test Environments** | 6.4 (28 reviews) | 8.0 (27 reviews) | | **Document & Content Mgmt.** | 6.8 (54 reviews) | 7.1 (38 reviews) ✓ Verified | | **Performance and Reliability** | 7.5 (64 reviews) ✓ Verified | 7.3 (38 reviews) ✓ Verified | | **Output Document Generation** | 7.3 (52 reviews) ✓ Verified | 7.4 (39 reviews) ✓ Verified | #### Integration | Feature | GoldMine | Sage CRM | |---|---|---| | **Data Import & Export Tools** | 7.0 (66 reviews) ✓ Verified | 7.6 (41 reviews) ✓ Verified | | **Integration APIs** | 6.6 (35 reviews) ✓ Verified | 7.6 (34 reviews) ✓ Verified | | **Breadth of Partner Applications** | 6.4 (38 reviews) ✓ Verified | 7.3 (33 reviews) ✓ Verified | #### Generative AI | Feature | GoldMine | Sage CRM | |---|---|---| | **AI Text Generation** | 7.2 (6 reviews) | 8.1 (15 reviews) | #### Agentic AI - CRM | Feature | GoldMine | Sage CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (5 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 7.8 (6 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | 8.7 (5 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | GoldMine | Sage CRM | |---|---|---| | **Small-Business** | 71.1% | 41.6% | | **Mid-Market** | 25.6% | 47.2% | | **Enterprise** | 3.3% | 11.2% | ### By Industry #### GoldMine - **Information Technology and Services:** 9.3% - **Financial Services:** 8.7% - **Computer Software:** 4.4% - **Wholesale:** 3.8% - **Mechanical or Industrial Engineering:** 3.8% - **Management Consulting:** 3.3% - **Marketing and Advertising:** 3.3% - **Electrical/Electronic Manufacturing:** 2.7% - **Industrial Automation:** 2.7% - **Machinery:** 2.7% - **Other:** 55.2% #### Sage CRM - **Information Technology and Services:** 12.8% - **Computer Software:** 11.2% - **Accounting:** 4.0% - **Telecommunications:** 3.2% - **Logistics and Supply Chain:** 3.2% - **Automotive:** 3.2% - **Retail:** 3.2% - **Marketing and Advertising:** 3.2% - **Financial Services:** 3.2% - **Management Consulting:** 2.4% - **Other:** 50.4% --- ## Alternatives ### Alternatives to GoldMine - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25817 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3057 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) ### Alternatives to Sage CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25817 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3057 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) --- ## Top Discussions ### GoldMine - Title: [I would like to hire people to make calls to gather information for my database w/o changing anythin](https://www.g2.com/discussions/12417-i-would-like-to-hire-people-to-make-calls-to-gather-information-for-my-database-w-o-changing-anythin) — 1 comment, 1 upvote > **Top comment:** "Use Zoho CRM" - Title: [When will the winmail.dat issue be fixed?](https://www.g2.com/discussions/12394-when-will-the-winmail-dat-issue-be-fixed) — 1 comment, 1 upvote > **Top comment:** "The winmail.dat issue has been solved and is addressed in Ivanti Forums,..." - Title: [How do I access "the community" in future?](https://www.g2.com/discussions/12358-how-do-i-access-the-community-in-future) — 1 comment, 1 upvote > **Top comment:** "To access the Goldmine Community, try going to https://www.goldmine.com/community/" - Title: [Is there a true cloud version of this yet?](https://www.g2.com/discussions/is-there-a-true-cloud-version-of-this-yet) — 1 comment, 1 upvote > **Top comment:** "The version of Goldmine is still not a true cloud-based version of the software. There result is very slow response times with data queries. The mobile..." ### Sage CRM - Title: [Do you plan on creating a better user guide than what is currently out there?](https://www.g2.com/discussions/do-you-plan-on-creating-a-better-user-guide-than-what-is-currently-out-there) — 1 comment, 1 upvote > **Top comment:** "Hi Dennis A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/goldmine-vs-sage-crm)