# GoldMine vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with many praising its intuitive interface and customizable pipeline management. Users appreciate how everything is organized on a single page, making it easy to track leads and opportunities effectively.
- **Users say** that GoldMine offers strong integration capabilities, with one reviewer highlighting the seamless connection that helps keep schedules up to date. This feature is particularly beneficial for those who value administrative control and prefer an on-premise solution.
- **Reviewers mention** that monday CRM's ease of setup and administration is a significant advantage, with many noting the quick implementation process and user-friendly onboarding. This allows teams to get started without extensive training or technical support.
- **According to verified reviews** , GoldMine's database management is praised for its simplicity and effectiveness, making it a solid choice for small businesses that require straightforward CRM functionalities without overwhelming complexity.
- **G2 reviewers highlight** that monday CRM provides robust reporting and dashboard features, enabling users to generate charts and filters quickly. This capability is particularly useful for teams that need to visualize their sales pipeline and performance metrics at a glance.
- **Users express concerns** about GoldMine's overall user satisfaction, with some noting that it may not meet all their specific workflow needs as effectively as monday CRM. This can lead to challenges in adapting the software to unique business processes.



| | GoldMine | monday CRM | 
|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 197 | 1,165 | 
| **Largest Market Segment** | Small-Business (71.1% of reviews) | Small-Business (78.7% of reviews) | 
| **Entry Level Price** | $26 per month | $12.00 Per Month | 

---
## Top Pros & Cons

### GoldMine

Pros:
- Automation Focus (1 reviews)
- Easy Customization (1 reviews)

Cons:
- Email Issues (1 reviews)
- Learning Curve (1 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | GoldMine | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 7.7 (171 reviews) | 8.6 (826 reviews) | 
  | **Ease of Use** | 7.4 (172 reviews) | 8.9 (888 reviews) | 
  | **Ease of Setup** | 6.6 (94 reviews) | 8.5 (677 reviews) | 
  | **Ease of Admin** | 7.3 (93 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 7.3 (155 reviews) | 8.4 (734 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (89 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 4.2 (174 reviews) | 9.3 (799 reviews) | 

---
## Pricing

### GoldMine

#### Entry-Level Pricing

Plan: Goldmine Premium - OWN IT

Price: $26 per month

Description: *when amortized over 3 years

Key Features:
- Bundles include one year of technical support and software updates.

[Browse all 2 editions](https://www.g2.com/products/goldmine/pricing)

#### Free Trial

No

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **GoldMine** | 7.0/10 | 157 |
| **monday CRM** | 7.9/10 | 724 |

#### Sales Force Automation

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.1 (131 reviews) ✓ Verified | 8.6 (560 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.0 (98 reviews) ✓ Verified | 8.6 (566 reviews) | 
| **Task / Activity Management** | 7.8 (126 reviews) ✓ Verified | 8.8 (590 reviews) | 
| **Territory & Quota Management** | 6.6 (72 reviews) ✓ Verified | 7.6 (443 reviews) | 
| **Desktop Integration** | 6.9 (112 reviews) ✓ Verified | 8.3 (498 reviews) | 
| **Product & Price List Management** | 6.6 (66 reviews) | 7.7 (448 reviews) | 
| **Quote & Order Management** | 6.7 (67 reviews) | 7.5 (451 reviews) | 
| **Customer Contract Management** | 7.7 (31 reviews) | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Email Marketing** | 6.8 (95 reviews) ✓ Verified | 7.5 (464 reviews) | 
| **Campaign Management** | Feature Not Available | 7.7 (464 reviews) | 
| **Lead Management** | 7.2 (93 reviews) ✓ Verified | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | Feature Not Available | 7.5 (438 reviews) | 

#### Customer Support

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Case Management** | 6.9 (84 reviews) ✓ Verified | 8.2 (472 reviews) | 
| **Customer Support Portal** | 7.0 (69 reviews) ✓ Verified | 7.8 (410 reviews) | 
| **Knowledge Base** | 7.0 (98 reviews) ✓ Verified | 8.2 (434 reviews) | 
| **Call Center Features** | 6.0 (62 reviews) ✓ Verified | 7.0 (393 reviews) | 
| **Support Analytics** | 6.5 (63 reviews) ✓ Verified | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Reporting** | 7.0 (106 reviews) ✓ Verified | 8.2 (518 reviews) | 
| **Dashboards** | 7.2 (96 reviews) ✓ Verified | 8.7 (570 reviews) | 
| **Forecasting** | 6.6 (82 reviews) ✓ Verified | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 7.9 (389 reviews) | 
| **Social Network Integration** | Feature Not Available | 7.3 (345 reviews) | 
| **Mobile User Support** | 5.5 (53 reviews) ✓ Verified | 7.7 (471 reviews) | 

#### Platform

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Customization** | 7.3 (60 reviews) ✓ Verified | 8.7 (532 reviews) | 
| **Workflow Capability** | 7.2 (52 reviews) ✓ Verified | 8.7 (524 reviews) | 
| **User, Role, and Access Management** | 7.6 (62 reviews) ✓ Verified | 8.6 (518 reviews) | 
| **Internationalization** | 8.0 (10 reviews) | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | 6.4 (28 reviews) | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 6.8 (54 reviews) | 8.0 (474 reviews) | 
| **Performance and Reliability** | 7.5 (64 reviews) ✓ Verified | 8.5 (510 reviews) | 
| **Output Document Generation** | 7.3 (52 reviews) ✓ Verified | 7.8 (437 reviews) | 

#### Integration

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.0 (66 reviews) ✓ Verified | 8.2 (469 reviews) | 
| **Integration APIs** | 6.6 (35 reviews) ✓ Verified | 7.9 (419 reviews) | 
| **Breadth of Partner Applications** | 6.4 (38 reviews) ✓ Verified | 8.0 (414 reviews) | 

#### Generative AI

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.2 (6 reviews) | 7.1 (315 reviews) | 

#### Agentic AI - CRM

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (62 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (62 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (59 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (61 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (60 reviews) | 
| **Decision Making** | Not enough data | 7.1 (61 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **GoldMine** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **GoldMine** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | GoldMine | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | GoldMine | monday CRM | 
|---|---|---|
| **Small-Business** | 71.1% | 78.7% | 
| **Mid-Market** | 25.6% | 18.4% | 
| **Enterprise** | 3.3% | 2.9% | 

### By Industry

#### GoldMine

- **Information Technology and Services:** 9.3%
- **Financial Services:** 8.7%
- **Computer Software:** 4.4%
- **Wholesale:** 3.8%
- **Mechanical or Industrial Engineering:** 3.8%
- **Management Consulting:** 3.3%
- **Marketing and Advertising:** 3.3%
- **Electrical/Electronic Manufacturing:** 2.7%
- **Industrial Automation:** 2.7%
- **Machinery:** 2.7%
- **Other:** 55.2%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to GoldMine

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25804 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13814 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3053 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25804 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13814 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3053 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (824 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2041 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (663 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews)

---
## Top Discussions

### GoldMine

- Title: [I would like to hire people to make calls to gather information for my database w/o changing anythin](https://www.g2.com/discussions/12417-i-would-like-to-hire-people-to-make-calls-to-gather-information-for-my-database-w-o-changing-anythin) — 1 comment, 1 upvote
  > **Top comment:** "Use Zoho CRM"
- Title: [When will the winmail.dat issue be fixed?](https://www.g2.com/discussions/12394-when-will-the-winmail-dat-issue-be-fixed) — 1 comment, 1 upvote
  > **Top comment:** "The winmail.dat issue has been solved and is addressed in Ivanti Forums,..."
- Title: [How do I access "the community" in future?](https://www.g2.com/discussions/12358-how-do-i-access-the-community-in-future) — 1 comment, 1 upvote
  > **Top comment:** "To access the Goldmine Community, try going to https://www.goldmine.com/community/"
- Title: [Is there a true cloud version of this yet?](https://www.g2.com/discussions/is-there-a-true-cloud-version-of-this-yet) — 1 comment, 1 upvote
  > **Top comment:** "The version of Goldmine is still not a true cloud-based version of the software.  There result is very slow response times with data queries.  The mobile..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/goldmine-vs-monday-crm)