Introducing G2.ai, the future of software buying.Try now
Compare Gmelius and Sortd for Gmail 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine ServiceDesk Plus
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SysAid
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho Projects
Visit Website
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $24.00 1 User Per Month
$12.00 Per Month
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plansSortd for Gmail
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$12.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gmelius excels in its ticket creation user experience with a score of 8.7, while Sortd for Gmail does not provide a comparable score, indicating that Gmelius may offer a more intuitive interface for managing support tickets.
- Reviewers mention that Gmelius has a robust response automation feature, scoring 9.0, which allows for efficient handling of customer inquiries, whereas Sortd for Gmail lacks specific details on automation capabilities, suggesting a potential gap in efficiency.
- G2 users highlight that Gmelius offers superior SLA management with a score of 9.2, which is crucial for businesses needing to meet service level agreements, while Sortd for Gmail does not provide a comparable SLA management feature, potentially impacting service reliability.
- Users on G2 appreciate Gmelius's strong ticket collaboration features, scoring 9.0, which facilitates teamwork in resolving customer issues, while Sortd for Gmail does not emphasize collaboration tools, which may hinder team efficiency.
- Reviewers say that Gmelius provides a more comprehensive analytics suite, particularly in email tracking with a score of 8.7, allowing businesses to monitor their communication effectiveness, whereas Sortd for Gmail's analytics features are less highlighted, indicating a possible limitation in performance insights.
- Users report that Gmelius has a more favorable ease of use rating of 8.3 compared to Sortd for Gmail's 9.2, suggesting that while Sortd may be easier to set up, Gmelius offers a more user-friendly experience in daily operations, which is critical for user adoption.
Pricing
Entry-Level Pricing
Gmelius
Growth
Starting at $24.00
1 User Per Month
- Unlimited Shared Inboxes & AI Assistants
- Workflow automation rules
- Outreach automation suite
Sortd for Gmail
Essentials Plan
$12.00
Per Month
Essential features to manage your email, tasks and projects. Get extra features to transform your email without ever leaving Gmail.
- Email and task management
- Due dates and reminders
- Follow-ups and next steps
Free Trial
Gmelius
Free Trial is available
Sortd for Gmail
Free Trial is available
Ratings
Meets Requirements
8.5
568
8.9
14
Ease of Use
8.3
575
9.2
14
Ease of Setup
8.1
251
Not enough data
Ease of Admin
8.3
246
Not enough data
Quality of Support
8.7
496
8.1
9
Has the product been a good partner in doing business?
8.5
237
Not enough data
Product Direction (% positive)
8.6
537
9.2
14
Features by Category
Ticket and Case Management
8.7
75
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
Not enough data
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
62
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
6.9
66
|
Verified
Not enough data
7.6
84
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
6.7
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Not enough data
Integrations
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Not enough data
Time Management
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Not enough data
Generative AI
6.2
22
Not enough data
6.1
22
Not enough data
6.3
22
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gmelius and Sortd for Gmail are categorized as Shared Inbox
Unique Categories
Gmelius is categorized as Google Workspace Communication Tools, Help Desk, Project Management Tools, Workflow Management, and Email Management
Sortd for Gmail is categorized as Google Workspace for Sales, Google Workspace Office Tools, and Task Management
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sortd for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Publishing
10.0%
Marketing and Advertising
10.0%
Entertainment
10.0%
Research
5.0%
Professional Training & Coaching
5.0%
Other
60.0%
Discussions
Will you be updating the iOS app?
1 Comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 Comment
FB
Hi Alexander,
Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action.
To learn more:...Read more
Sortd for Gmail has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
