# Gmelius vs Microsoft 365 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft 365 excels in providing a comprehensive suite of tools that seamlessly integrate with one another, making it a favorite for users who appreciate a rounded experience across various tasks, from document creation to email management.
- **Users say** that Gmelius enhances the Gmail experience significantly, particularly with its automation features like the sequence function, which allows for automatic follow-ups based on user-defined conditions, addressing common pain points in email management.
- **Reviewers mention** that Microsoft 365&#39;s ease of use is a standout feature, with many praising its intuitive interface and the smooth onboarding process, which helps users get started quickly without a steep learning curve.
- **According to verified reviews** , Gmelius is appreciated for its focus on small businesses, offering tailored features that help streamline operations and improve email visibility, although it may not have the same breadth of functionality as Microsoft 365.
- **Users highlight** that while Microsoft 365 offers a wealth of features at a competitive price, Gmelius&#39;s higher entry-level cost may be a barrier for some small businesses looking for budget-friendly solutions.
- **Reviewers note** that while Gmelius provides quality support, Microsoft 365&#39;s extensive resources and community support often lead to quicker resolutions for users facing challenges, enhancing overall satisfaction with the product.



| | Gmelius | Microsoft 365 | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 776 | 5,830 | 
| **Largest Market Segment** | Small-Business (81.5% of reviews) | Mid-Market (35.4% of reviews) | 
| **Entry Level Price** | Starting at $24.00 1 User Per Month | $6.00 1 User Per Month | 

---
## Top Pros & Cons

### Gmelius

Pros:
- Ease of Use (22 reviews)
- Email Management (14 reviews)

Cons:
- Email Management Issues (8 reviews)
- Missing Features (8 reviews)

### Microsoft 365

Pros:
- Ease of Use (264 reviews)
- Team Collaboration (205 reviews)

Cons:
- Expensive (112 reviews)
- Missing Features (97 reviews)

---
## Ratings Comparison
| Rating | Gmelius | Microsoft 365 | 
|---|---|---|
  | **Meets Requirements** | 8.5 (568 reviews) | 9.3 (4802 reviews) | 
  | **Ease of Use** | 8.3 (575 reviews) | 9.0 (4861 reviews) | 
  | **Ease of Setup** | 8.1 (251 reviews) | 8.9 (1411 reviews) | 
  | **Ease of Admin** | 8.3 (246 reviews) | 8.7 (1051 reviews) | 
  | **Quality of Support** | 8.7 (496 reviews) | 8.5 (4062 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (237 reviews) | 8.8 (1026 reviews) | 
  | **Product Direction (% positive)** | 8.6 (537 reviews) | 8.8 (4729 reviews) | 

---
## Pricing

### Gmelius

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $24.00 1 User Per Month

Key Features:
- Unlimited Shared Inboxes &amp; AI Assistants
- Workflow automation rules
- Outreach automation suite

[Browse all 2 editions](https://www.g2.com/products/gmelius/pricing)

#### Free Trial

Yes

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | 8.8/10 | 190 |
| **Microsoft 365** | N/A | N/A |

#### Ticket and Case Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Ticket creation user experience** | 8.7 (75 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.6 (78 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.8 (86 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 9.0 (74 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 9.2 (53 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 9.0 (76 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 9.0 (79 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.9 (55 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Customer Portal** | 8.8 (62 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.9 (77 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.8 (62 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | Feature Not Available | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Mobile User Support** | 6.9 (66 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 7.6 (84 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.4 (104 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.7 (75 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.1 (72 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (94 reviews) ✓ Verified | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 9.1/10 | 258 |

#### File Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Device Syncing** | Not enough data | 9.3 (183 reviews) | 
| **Web Interface** | Not enough data | 9.2 (178 reviews) | 
| **File Type Support** | Not enough data | 9.4 (177 reviews) | 
| **Search** | Not enough data | 9.0 (172 reviews) | 
| **Mobile Apps** | Not enough data | 8.8 (172 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (70 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (70 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (71 reviews) | 

#### Collaboration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **File following** | Not enough data | 9.2 (174 reviews) | 
| **File Sharing** | Not enough data | 9.5 (179 reviews) | 
| **Simultaneously Editing** | Not enough data | 9.1 (180 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.8 (172 reviews) | 

#### Administration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (171 reviews) | 
| **Policies and Controls** | Not enough data | 9.2 (170 reviews) | 
| **Device Management** | Not enough data | 9.0 (167 reviews) | 
| **Storage Limits** | Not enough data | 8.9 (163 reviews) | 
| **Storage Zones** | Not enough data | 8.8 (159 reviews) | 
| **Security** | Not enough data | 9.4 (171 reviews) | 

#### Platform

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 9.3 (179 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.8 (174 reviews) | 
| **System of Record Integration** | Not enough data | 8.9 (173 reviews) | 
| **APIs** | Not enough data | 8.7 (174 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Communication

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 217 |

#### Business Instant Messaging

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **File Sharing** | Not enough data | 9.4 (176 reviews) | 
| **Notifications** | Not enough data | 9.2 (175 reviews) | 
| **Search** | Not enough data | 8.8 (171 reviews) | 

#### Business Instant Messaging 

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.1 (174 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (175 reviews) | 

#### Business Instant Messaging

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Mobile Application** | Not enough data | 9.0 (172 reviews) | 
| **Web Application** | Not enough data | 9.2 (176 reviews) | 
| **Integrations** | Not enough data | 8.9 (169 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.6 (124 reviews) | 

#### AI - Business Instant Messaging

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.5 (124 reviews) | 
| **Smart Notifications** | Not enough data | 8.6 (125 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.5 (125 reviews) | 
| **Content Generation** | Not enough data | 8.6 (127 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.5 (78 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (78 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | 8.3/10 | 118 |
| **Microsoft 365** | N/A | N/A |

#### Setup

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Activities** | 8.5 (94 reviews) | Not enough data | 
| **Flows** | 8.7 (90 reviews) | Not enough data | 
| **Dependencies** | Feature Not Available | Not enough data | 
| **Notifications** | 8.5 (104 reviews) | Not enough data | 

#### Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Updates** | 8.4 (88 reviews) | Not enough data | 
| **Audit Trail** | 8.4 (66 reviews) | Not enough data | 
| **Integration** | 8.7 (76 reviews) | Not enough data | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | 6.7 (10 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 163 |

#### Presenter Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (124 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (125 reviews) | 
| **Remote Control** | Not enough data | 8.2 (122 reviews) | 
| **Switch Presenter** | Not enough data | 8.6 (122 reviews) | 

#### Conferencing Options

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (129 reviews) | 
| **Audio Conferencing** | Not enough data | 9.0 (130 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (134 reviews) | 

#### Application Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (122 reviews) | 
| **Recording** | Not enough data | 8.6 (123 reviews) | 
| **In-Browser Application** | Not enough data | 8.8 (124 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Decision Making** | Not enough data | 8.2 (38 reviews) | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | 8.4/10 | 286 |
| **Microsoft 365** | N/A | N/A |

#### Productivity Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Notes** | 8.5 (242 reviews) | Not enough data | 
| **Internal Discussion** | 8.3 (216 reviews) | Not enough data | 
| **Assignments and Tasks** | 8.6 (246 reviews) | Not enough data | 
| **Workflows** | 8.3 (199 reviews) | Not enough data | 
| **Templates** | 8.5 (217 reviews) | Not enough data | 
| **Integrations** | 8.3 (171 reviews) | Not enough data | 
| **Tagging System** | 8.4 (230 reviews) | Not enough data | 

#### Analytics

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Trends** | 7.8 (132 reviews) | Not enough data | 
| **Performance Tracking** | 8.1 (154 reviews) | Not enough data | 
| **Email Tracking** | 8.7 (230 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.4/10 | 237 |

#### Platform Basics

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Slide Design** | Not enough data | 8.7 (166 reviews) | 
| **Presenter Tools** | Not enough data | 8.8 (164 reviews) | 
| **Auto Save** | Not enough data | 9.1 (167 reviews) | 

#### Platform Content

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Charts** | Not enough data | 8.8 (166 reviews) | 
| **Template Library** | Not enough data | 8.3 (162 reviews) | 
| **Template Creator** | Not enough data | 8.5 (154 reviews) | 
| **File Sharing** | Not enough data | 9.1 (166 reviews) | 

#### Platform Additional Functionality

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Messaging** | Not enough data | 8.9 (160 reviews) | 
| **Mobility** | Not enough data | 8.9 (160 reviews) | 
| **Cloud** | Not enough data | 9.1 (171 reviews) | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (108 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.9 (104 reviews) | 
| **AI Text-to-Video** | Not enough data | 7.3 (103 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (105 reviews) | 
| **AI Text-to-Music** | Not enough data | 7.2 (102 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.9 (103 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.5 (101 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 279 |

#### Inbox Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.9 (208 reviews) | 
| **Filters** | Not enough data | 9.0 (206 reviews) | 
| **Reminders** | Not enough data | 9.0 (208 reviews) | 
| **Notifications** | Not enough data | 9.0 (208 reviews) | 

#### Coordination Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Calendar** | Not enough data | 9.2 (218 reviews) | 
| **Contacts** | Not enough data | 8.9 (207 reviews) | 
| **Task Management** | Not enough data | 8.7 (204 reviews) | 

#### Software Options

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.3 (216 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (211 reviews) | 

#### Email Client - Agentic AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (72 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (73 reviews) | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 252 |

#### Calculating

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Functions** | Not enough data | 9.2 (184 reviews) | 
| **Auto Recalculation** | Not enough data | 9.1 (182 reviews) | 

#### Insights

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Charts and Graphs** | Not enough data | 8.7 (182 reviews) | 
| **Tables** | Not enough data | 9.1 (180 reviews) | 

#### Editing

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Templates** | Not enough data | 8.8 (180 reviews) | 
| **Collaborative Editing** | Not enough data | 8.8 (183 reviews) | 
| **Filtering** | Not enough data | 8.9 (176 reviews) | 

#### Functionality

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Addons** | Not enough data | 8.5 (177 reviews) | 
| **Multi Device Functionality** | Not enough data | 8.9 (183 reviews) | 
| **Importing and Exporting** | Not enough data | 9.0 (176 reviews) | 
| **Autosave** | Not enough data | 9.1 (180 reviews) | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 1609 |

#### Applications

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Basic applications** | Not enough data | 9.3 (1349 reviews) | 
| **Suite access** | Not enough data | 9.0 (1258 reviews) | 
| **Templates** | Not enough data | 8.8 (1201 reviews) | 

#### Collaboration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Cloud collaboration** | Not enough data | 9.0 (1241 reviews) | 
| **Annotations** | Not enough data | 8.8 (1094 reviews) | 
| **Simultaneously editing** | Not enough data | 8.7 (1182 reviews) | 

#### Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Web Interface** | Not enough data | 8.9 (1201 reviews) | 
| **File Type Support** | Not enough data | 9.2 (1230 reviews) | 
| **Auto save** | Not enough data | 9.2 (1264 reviews) | 

#### Agentic AI - Office Suites

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (127 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (138 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 236 |

#### Collaboration Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (186 reviews) | 
| **Presentations** | Not enough data | 9.1 (185 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (180 reviews) | 
| **Live Chat** | Not enough data | 9.1 (183 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (181 reviews) | 

#### Meeting Coordination

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Scheduling** | Not enough data | 9.2 (189 reviews) | 
| **Recording** | Not enough data | 9.0 (182 reviews) | 
| **Participant Permissions** | Not enough data | 9.0 (182 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (177 reviews) | 

#### Software Type

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (187 reviews) | 
| **Browser Application** | Not enough data | 9.1 (183 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (185 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (68 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (68 reviews) | 
| **Decision Making** | Not enough data | 8.1 (68 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 61 |

#### Survey Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Survey Builder** | Not enough data | 8.8 (47 reviews) | 
| **Question Types** | Not enough data | 9.0 (44 reviews) | 
| **Templates** | Not enough data | 8.7 (45 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (46 reviews) | 

#### Survey Customization

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.6 (46 reviews) | 
| **Branding** | Not enough data | 8.8 (47 reviews) | 
| **Multimedia Support** | Not enough data | 8.7 (45 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.8 (44 reviews) | 

#### Survey Insights

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Reporting &amp; Analytics** | Not enough data | 8.9 (45 reviews) | 
| **BI Tools Integration** | Not enough data | 9.0 (43 reviews) | 
| **Data Exporting** | Not enough data | 9.0 (44 reviews) | 
| **Permissions** | Not enough data | 9.0 (47 reviews) | 

#### Agentic AI - Survey

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (13 reviews) | 
| **Decision Making** | Not enough data | 8.8 (13 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.6/10 | 253 |

#### Calendar View

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 9.0 (200 reviews) | 
| **Customizable Viewing** | Not enough data | 8.9 (203 reviews) | 

#### Shared Calendar

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 9.0 (203 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.9 (200 reviews) | 

#### Accessibility

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.8 (191 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.6 (192 reviews) | 

#### Integration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.8 (193 reviews) | 
| **Import Events** | Not enough data | 8.7 (196 reviews) | 
| **Software Integrations** | Not enough data | 8.8 (194 reviews) | 

#### Notifications

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 9.0 (196 reviews) | 
| **Location-Based Alerts** | Not enough data | 8.6 (193 reviews) | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.8 (134 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.0 (131 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.8 (130 reviews) | 

#### Agentic AI - Calendar

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (71 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 135 |

#### Notifications

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Confirmations &amp; Reminders** | Not enough data | 9.0 (110 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.7 (109 reviews) | 
| **Scheduling Notifications** | Not enough data | 8.9 (108 reviews) | 

#### Settings

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 9.1 (112 reviews) | 
| **Availability Settings** | Not enough data | 9.1 (108 reviews) | 
| **Blocked Time Settings** | Not enough data | 9.0 (108 reviews) | 

#### Personalization

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Branding** | Not enough data | 8.6 (108 reviews) | 
| **Links** | Not enough data | 8.8 (107 reviews) | 

#### Integrations

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.9 (109 reviews) | 
| **Website Integration** | Not enough data | 8.9 (103 reviews) | 
| **Payment Acceptance** | Not enough data | 8.3 (103 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (106 reviews) | 
| **Communication** | Not enough data | 8.7 (104 reviews) | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (77 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (77 reviews) | 
| **AI Text-to-Image** | Not enough data | 8.1 (77 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.3 (78 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.2 (78 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (42 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (43 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (43 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 306 |

#### Design

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Graphics** | Not enough data | 8.8 (226 reviews) | 
| **Templates** | Not enough data | 8.8 (229 reviews) | 
| **Themes** | Not enough data | 8.7 (228 reviews) | 

#### Collaboration

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.2 (230 reviews) | 
| **Real-Time Communication** | Not enough data | 9.2 (231 reviews) | 

#### File Types

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Export** | Not enough data | 9.4 (236 reviews) | 
| **Import** | Not enough data | 9.1 (232 reviews) | 
| **Web Publishing** | Not enough data | 8.5 (224 reviews) | 

#### Edit &amp; Revise

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Revision History** | Not enough data | 8.9 (232 reviews) | 
| **Suggestion Mode** | Not enough data | 8.8 (227 reviews) | 
| **Document Editor** | Not enough data | 9.2 (234 reviews) | 

#### Integrate &amp; Embed

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Calendar** | Not enough data | 8.8 (228 reviews) | 
| **Website** | Not enough data | 8.5 (226 reviews) | 
| **Applications** | Not enough data | 8.8 (229 reviews) | 

#### Operating System

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (232 reviews) | 
| **Mac Operating System** | Not enough data | 8.5 (224 reviews) | 
| **Linux Operating System** | Not enough data | 7.8 (216 reviews) | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (168 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (167 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.7 (164 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.9 (167 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.8 (162 reviews) | 

#### Agentic AI - Document Creation

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 8.3 (86 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | 7.7/10 | 188 |
| **Microsoft 365** | 8.6/10 | 260 |

#### Sorting &amp; Filtering

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Attachment Search** | 8.2 (109 reviews) | 8.9 (210 reviews) | 
| **Tags** | 8.4 (145 reviews) | 9.0 (206 reviews) | 
| **AI Sorting** | 7.9 (107 reviews) | 8.5 (200 reviews) | 
| **Predefined Rules** | 8.0 (120 reviews) | 8.9 (205 reviews) | 

#### Integrations

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Microsoft Outlook Integration** | Feature Not Available | 9.3 (211 reviews) | 
| **Gmail Integration** | 9.2 (175 reviews) | 8.4 (199 reviews) | 
| **Apple Calendar Integration** | Feature Not Available | 8.1 (195 reviews) | 

#### Time Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Unified Inbox** | 8.6 (138 reviews) | 8.8 (199 reviews) | 
| **Email Automation** | 8.4 (136 reviews) | 9.0 (206 reviews) | 
| **Snooze** | 7.9 (97 reviews) | 8.7 (201 reviews) | 

#### Generative AI

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **AI Text Generation** | 6.2 (22 reviews) | 8.3 (149 reviews) | 
| **AI Text-to-Speech** | 6.1 (22 reviews) | 8.2 (149 reviews) | 
| **AI Text Summarization** | 6.3 (22 reviews) | 8.4 (151 reviews) | 

#### Agentic AI - Email Management

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (81 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (81 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Gmelius** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Gmelius | Microsoft 365 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)

**Unique to Gmelius (5):** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Help Desk Software](https://www.g2.com/categories/help-desk), [Project Management Tools Software](https://www.g2.com/categories/project-management-tools), [Workflow Management Software](https://www.g2.com/categories/workflow-management)

**Unique to Microsoft 365 (12):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Gmelius | Microsoft 365 | 
|---|---|---|
| **Small-Business** | 81.5% | 34.4% | 
| **Mid-Market** | 15.7% | 35.4% | 
| **Enterprise** | 2.8% | 30.2% | 

### By Industry

#### Gmelius

- **Marketing and Advertising:** 10.8%
- **Information Technology and Services:** 8.1%
- **Computer Software:** 5.2%
- **Accounting:** 3.6%
- **Financial Services:** 3.1%
- **Real Estate:** 3.1%
- **Education Management:** 2.9%
- **Construction:** 2.9%
- **Retail:** 2.4%
- **Staffing and Recruiting:** 2.3%
- **Other:** 55.8%

#### Microsoft 365

- **Information Technology and Services:** 10.7%
- **Education Management:** 5.8%
- **Computer Software:** 5.3%
- **Higher Education:** 4.8%
- **Hospital &amp; Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

---
## Alternatives

### Alternatives to Gmelius

- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2469 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (842 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (272 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (333 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (39 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

---
## Top Discussions

### Gmelius

- Title: [How do I stop Gmelius collapsing Gmails left pane where it lists my folder?](https://www.g2.com/discussions/how-do-i-stop-gmelius-collapsing-gmails-left-pane-where-it-lists-my-folder-23bfe9ac-5f8d-4eff-8c89-c5f42a4d0ebc) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jürgen, thank you for your question. 

Could you please try to click the 3-bars on the upper left corner to toggle the column on and off? It&#39;s a Gmail..."
- Title: [Gmelius helps me to share my work and connect my team!](https://www.g2.com/discussions/gmelius-helps-me-to-share-my-work-and-connect-my-team) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Lina,

Lina from Gmelius here :) 

Thanks a lot for taking the time and reviewing Gmelius. We highly appreciate your kind words and couldn&#39;t be..."
- Title: [How do I stop Gmelius collapsing Gmails left pane where it lists my folder?](https://www.g2.com/discussions/how-do-i-stop-gmelius-collapsing-gmails-left-pane-where-it-lists-my-folder) — 1 comment
  > **Top comment:** "Hi Jürgen, 

Lina from Gmelius here. What you are describing is linked to the latest updates on Google&#39;s side. If you deactivate Chat and Meet in Gmail&#39;s..."
- Title: [I don&#39;t have any questions right now.](https://www.g2.com/discussions/51785-i-don-t-have-any-questions-right-now) — 1 comment, 1 upvote
  > **Top comment:** "I don&#39;t have any questions right now. I will contact gmelius support if i have any questions or if i need help with anything."
- Title: [Can we have multiple Admins on a free team plan?](https://www.g2.com/discussions/45701-can-we-have-multiple-admins-on-a-free-team-plan) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jack,

A Gmelius subscription can only have one super-admin, but Growth and Enterprise customers can make any user(s) of their subscription &quot;Managers&quot;...."

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gmelius-vs-microsoft365)

