Compare Gmelius and Keeping 
Featured Products
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
Starting at $24.00 1 User Per Month
$14.00 1 User Per Month
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plansKeeping
Star Rating
(69)4.5 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Browse all 2 pricing plansGmelius vs Keeping
When assessing the two solutions, reviewers found Keeping easier to use, set up, and administer. Reviewers also preferred doing business with Keeping overall.
- Reviewers felt that Keeping meets the needs of their business better than Gmelius.
- When comparing quality of ongoing product support, reviewers felt that Keeping is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Keeping over Gmelius.
Pricing
Entry-Level Pricing
Gmelius
Growth
Starting at $24.00
1 User Per Month
- Unlimited Shared Inboxes & AI Assistants
- Workflow automation rules
- Outreach automation suite
Keeping
Essential
$14.00
1 User Per Month
Includes 2 shared mailboxes and 2 workflows.
- Standard Reporting
- Frequently Asked Questions Database
- Response Templates
Free Trial
Gmelius
Free Trial is available
Keeping
Free Trial is available
Ratings
Meets Requirements
8.5
568
8.6
49
Ease of Use
8.3
575
8.9
51
Ease of Setup
8.1
251
8.8
36
Ease of Admin
8.3
246
9.4
31
Quality of Support
8.7
496
9.1
43
Has the product been a good partner in doing business?
8.5
237
9.6
29
Product Direction (% positive)
8.6
537
9.0
46
Features by Category
Ticket and Case Management
8.7
75
|
Verified
8.8
24
8.6
78
|
Verified
8.4
23
8.8
86
|
Verified
8.4
27
9.0
74
|
Verified
7.9
26
9.2
53
|
Verified
7.8
20
9.0
76
|
Verified
7.8
21
9.0
79
|
Verified
8.7
26
8.9
55
|
Verified
8.3
21
Generative AI
Not enough data
7.6
12
Not enough data
7.4
12
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
62
|
Verified
7.6
19
8.9
77
|
Verified
8.8
26
8.8
62
|
Verified
8.2
17
Feature Not Available
7.0
17
Feature Not Available
7.1
16
Platform
6.9
66
|
Verified
6.8
17
7.6
84
|
Verified
7.1
21
8.4
104
|
Verified
8.3
23
8.7
75
|
Verified
8.4
22
8.1
72
|
Verified
8.0
22
7.9
94
|
Verified
7.9
21
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
6.7
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Not enough data
Integrations
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Not enough data
Time Management
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Not enough data
Generative AI
6.2
22
Not enough data
6.1
22
Not enough data
6.3
22
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gmelius and Keeping are categorized as Shared Inbox and Help Desk
Unique Categories
Gmelius is categorized as Google Workspace Communication Tools, Project Management Tools, Workflow Management, and Email Management
Keeping has no unique categories
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keeping
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Financial Services
3.1%
Other
69.3%
Higher Education
7.4%
Retail
7.4%
Consumer Services
5.9%
Computer Software
5.9%
Non-Profit Organization Management
5.9%
Other
67.6%
Discussions
How do I stop Gmelius collapsing Gmails left pane where it lists my folder?
1 Comment
LY
Hi Jürgen, thank you for your question.
Could you please try to click the 3-bars on the upper left corner to toggle the column on and off? It's a Gmail...Read more
Gmelius helps me to share my work and connect my team!
1 Comment
LY
Hi Lina,
Lina from Gmelius here :)
Thanks a lot for taking the time and reviewing Gmelius. We highly appreciate your kind words and couldn't be...Read more
How do I stop Gmelius collapsing Gmails left pane where it lists my folder?
1 Comment
LY
Hi Jürgen,
Lina from Gmelius here. What you are describing is linked to the latest updates on Google's side. If you deactivate Chat and Meet in Gmail's...Read more
Is there any possidbility that you could remove or change to something more appealingd codes as [#QvQyF4kdwm] in a subject space?
2 Comments
CD
Hi Ana - We're happy to report that you no longer need to have the ticket ID in your subject. This is the default for all new accounts, and we're happy to...Read more
Keeping has no more discussions with answers
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