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Compare Gmelius and Keeping 
Featured Products
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Small-Business (82.8% of reviews)
Entry-Level Pricing
Starting at $24.00 1 User Per Month
$14.00 1 User Per Month
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plansKeeping
Star Rating
(65)4.5 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Browse all 2 pricing plansGmelius vs Keeping
When assessing the two solutions, reviewers found Keeping easier to use, set up, and administer. Reviewers also preferred doing business with Keeping overall.
- Reviewers felt that Keeping meets the needs of their business better than Gmelius.
- When comparing quality of ongoing product support, reviewers felt that Keeping is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Keeping over Gmelius.
Pricing
Entry-Level Pricing
Gmelius
Growth
Starting at $24.00
1 User Per Month
- Unlimited Shared Inboxes & AI Assistants
- Workflow automation rules
- Outreach automation suite
Keeping
Essential
$14.00
1 User Per Month
Includes 2 shared mailboxes and 2 workflows.
- Standard Reporting
- Frequently Asked Questions Database
- Response Templates
Free Trial
Gmelius
Free Trial is available
Keeping
Free Trial is available
Ratings
Meets Requirements
8.5
568
8.6
45
Ease of Use
8.3
575
8.9
47
Ease of Setup
8.1
251
8.7
32
Ease of Admin
8.3
246
9.4
29
Quality of Support
8.7
496
9.1
39
Has the product been a good partner in doing business?
8.5
237
9.6
28
Product Direction (% positive)
8.6
537
8.9
42
Features by Category
Ticket and Case Management
8.7
75
|
Verified
8.7
23
8.6
78
|
Verified
8.6
22
8.8
86
|
Verified
8.4
26
9.0
74
|
Verified
7.9
26
9.2
53
|
Verified
7.8
20
9.0
76
|
Verified
7.8
21
9.0
79
|
Verified
8.6
24
8.9
55
|
Verified
8.3
21
Generative AI
Not enough data
7.6
12
Not enough data
7.4
12
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
62
|
Verified
7.6
19
8.9
77
|
Verified
8.8
23
8.8
62
|
Verified
8.2
17
Feature Not Available
7.0
17
Feature Not Available
7.1
16
Platform
6.9
66
|
Verified
6.8
17
7.6
84
|
Verified
7.1
21
8.4
104
|
Verified
8.3
23
8.7
75
|
Verified
8.3
21
8.1
72
|
Verified
7.9
21
7.9
94
|
Verified
7.9
21
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
6.7
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Not enough data
Integrations
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Not enough data
Time Management
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Not enough data
Generative AI
6.2
22
Not enough data
6.1
22
Not enough data
6.3
22
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gmelius and Keeping are categorized as Shared Inbox and Help Desk
Unique Categories
Gmelius is categorized as Google Workspace Communication Tools, Project Management Tools, Workflow Management, and Email Management
Keeping has no unique categories
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keeping
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Retail
7.8%
Higher Education
7.8%
Non-Profit Organization Management
6.3%
Marketing and Advertising
6.3%
Consumer Services
6.3%
Other
65.6%
Discussions
Will you be updating the iOS app?
1 Comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 Comment
FB
Hi Alexander,
Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action.
To learn more:...Read more
Is there any possidbility that you could remove or change to something more appealingd codes as [#QvQyF4kdwm] in a subject space?
2 Comments
JN
Our team actually likes these ticket numbers. It makes it very clear what is a ticket and what is not. We internally use a XMPP type service and can mention...Read more
Keeping has no more discussions with answers
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