Introducing G2.ai, the future of software buying.Try now
Compare Gmelius and HCL Verse 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow Customer Service Management
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Microsoft 365 for Jira - Outlook Email, Teams, Calendar
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine ServiceDesk Plus
Visit Website
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Enterprise (72.0% of reviews)
Entry-Level Pricing
Starting at $24.00 1 User Per Month
0.00 USD
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plansHCL Verse
Star Rating
(31)3.6 out of 5
Market Segments
Enterprise (72.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
0.00 USD
Browse all 4 pricing plansGmelius vs HCL Verse
When assessing the two solutions, reviewers found Gmelius easier to use and administer. Reviewers also felt that Gmelius was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Gmelius meets the needs of their business better than HCL Verse.
- When comparing quality of ongoing product support, reviewers felt that Gmelius is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gmelius over HCL Verse.
Pricing
Entry-Level Pricing
Gmelius
Growth
Starting at $24.00
1 User Per Month
- Unlimited Shared Inboxes & AI Assistants
- Workflow automation rules
- Outreach automation suite
Free Trial
Gmelius
Free Trial is available
HCL Verse
No trial information availableRatings
Meets Requirements
8.5
568
7.3
22
Ease of Use
8.3
575
7.3
22
Ease of Setup
8.1
251
8.1
6
Ease of Admin
8.3
246
8.1
6
Quality of Support
8.7
496
7.3
19
Has the product been a good partner in doing business?
8.5
237
8.3
6
Product Direction (% positive)
8.6
537
6.9
19
Features by Category
Ticket and Case Management
8.7
75
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
Not enough data
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
62
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
6.9
66
|
Verified
Not enough data
7.6
84
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
6.7
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Not enough data
Integrations
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Not enough data
Time Management
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Not enough data
Generative AI
6.2
22
Not enough data
6.1
22
Not enough data
6.3
22
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gmelius and HCL Verse are categorized as Email Management
Unique Categories
Gmelius is categorized as Shared Inbox, Google Workspace Communication Tools, Help Desk, Project Management Tools, and Workflow Management
HCL Verse has no unique categories
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HCL Verse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Marketing and Advertising
15.4%
Information Technology and Services
15.4%
Computer Software
15.4%
Electrical/Electronic Manufacturing
7.7%
Wholesale
3.8%
Other
42.3%
Discussions
Will you be updating the iOS app?
1 Comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 Comment
FB
Hi Alexander,
Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action.
To learn more:...Read more
HCL Verse has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
