# GMass, PoliteMail vs Staffbase Comparison | | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.1 out of 5 | 4.6 out of 5 | | **Total Reviews** | 1,297 | 119 | 247 | | **Largest Market Segment** | Small-Business (86.1% of reviews) | Enterprise (83.9% of reviews) | Enterprise (59.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### GMass Pros: - Ease of Use (221 reviews) - Email Tracking (106 reviews) Cons: - Email Management (56 reviews) - Expensive (48 reviews) ### PoliteMail Pros: - Customer Support (2 reviews) - Ease of Use (2 reviews) Cons: - Missing Features (1 reviews) - Slow Loading (1 reviews) ### Staffbase Pros: - Ease of Use (11 reviews) - Customer Support (9 reviews) Cons: - Limited Customization (2 reviews) - Limited Design Options (2 reviews) --- ## Ratings Comparison | Rating | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Meets Requirements** | 9.5 (910 reviews) | 8.1 (98 reviews) | 8.8 (193 reviews) | | **Ease of Use** | 9.3 (940 reviews) | 7.7 (97 reviews) | 9.3 (203 reviews) | | **Ease of Setup** | 9.3 (451 reviews) | 6.7 (45 reviews) | 8.6 (169 reviews) | | **Ease of Admin** | 9.2 (272 reviews) | 7.4 (40 reviews) | 9.2 (163 reviews) | | **Quality of Support** | 9.2 (780 reviews) | 8.0 (96 reviews) | 9.4 (192 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (256 reviews) | 7.3 (39 reviews) | 9.5 (162 reviews) | | **Product Direction (% positive)** | 9.2 (846 reviews) | 6.6 (93 reviews) | 9.5 (176 reviews) | --- ## Pricing ### GMass #### Entry-Level Pricing No pricing available #### Free Trial No information available ### PoliteMail #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Staffbase #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | N/A | N/A | #### Communication | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Status Updates** | Not enough data | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | #### Content Management | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | Not enough data | #### Productivity Tools | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Task Management** | Not enough data | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Moderation** | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | ### Email Template Builder | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | N/A | N/A | #### Templates | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Text and Themes** | Not enough data | Not enough data | Not enough data | | **Stock Images** | Not enough data | Feature Not Available | Not enough data | | **Proofing** | Not enough data | Feature Not Available | Not enough data | | **Mobile Responsive** | Not enough data | Not enough data | Not enough data | #### Edit | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Pre-Made** | Not enough data | Not enough data | Not enough data | | **Build** | Not enough data | Not enough data | Not enough data | | **HTML** | Not enough data | Not enough data | Not enough data | #### Logistics | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Analytics** | Not enough data | Not enough data | Not enough data | | **Issues** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Shareable Link** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Email Template Builder | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | ### Employee Communications | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | 7.9/10 | 138 | #### Information Distribution | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **News Feed** | Not enough data | Not enough data | 9.0 (119 reviews) | | **Newsletter** | Not enough data | Not enough data | 8.1 (81 reviews) | | **Notifications** | Not enough data | Not enough data | 8.9 (119 reviews) | | **Email** | Not enough data | Not enough data | 8.4 (106 reviews) | | **Multi-Channel Sharing** | Not enough data | Not enough data | 8.0 (88 reviews) | #### Employee Engagement | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Employee Generated Content** | Not enough data | Not enough data | 8.0 (107 reviews) | | **Confirmation** | Not enough data | Not enough data | 8.2 (93 reviews) | | **Comments** | Not enough data | Not enough data | 8.6 (107 reviews) | | **Inline Translation** | Not enough data | Not enough data | 7.2 (75 reviews) | | **Administrative Access** | Not enough data | Not enough data | 8.8 (122 reviews) | | **Content Interaction** | Not enough data | Not enough data | 8.1 (19 reviews) | | **Surveys (global & local)** | Not enough data | Not enough data | 6.9 (18 reviews) | | **Chat** | Not enough data | Not enough data | 6.8 (19 reviews) | #### User Experience & Accessibility - Employee Communications | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Native Mobile Application** | Not enough data | Not enough data | 8.3 (20 reviews) | | **Branded Experience** | Not enough data | Not enough data | 8.3 (20 reviews) | | **Personalized Ux Experience** | Not enough data | Not enough data | 7.2 (19 reviews) | | **Audience Management & Creation** | Not enough data | Not enough data | 8.3 (18 reviews) | #### Content Distribution - Employee Communications | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Newsfeed** | Not enough data | Not enough data | 8.5 (18 reviews) | | **Newsletter Engine** | Not enough data | Not enough data | 8.3 (17 reviews) | | **Multi-Channel Sharing** | Not enough data | Not enough data | 7.0 (17 reviews) | #### Additional Features - Employee Communications | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Emergency Notifications** | Not enough data | Not enough data | 6.4 (17 reviews) | | **Analytics** | Not enough data | Not enough data | 7.8 (18 reviews) | | **Integrations** | Not enough data | Not enough data | 6.8 (17 reviews) | #### Agentic AI - Employee Communications | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | ### Frontline Worker Communication Platforms | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | 6.8/10 | 15 | #### Administrative Tasks - Frontline Worker Communication Platforms | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Training & Learning Modules** | Not enough data | Not enough data | 6.7 (13 reviews) | | **Health & Safety Policies** | Not enough data | Not enough data | 6.7 (14 reviews) | | **Onboarding & Offboarding** | Not enough data | Not enough data | 7.8 (15 reviews) | | **Surveys & Feedback** | Not enough data | Not enough data | 7.8 (15 reviews) | | **Employee Services** | Not enough data | Not enough data | 7.3 (13 reviews) | | **Knowledge Management** | Not enough data | Not enough data | 7.0 (14 reviews) | #### Communication Features - Frontline Worker Communication Platforms | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Group Messaging** | Not enough data | Not enough data | 6.9 (15 reviews) | | **Private Messaging** | Not enough data | Not enough data | 7.2 (15 reviews) | | **Announcements** | Not enough data | Not enough data | 8.8 (15 reviews) | | **Emergency Notifications** | Not enough data | Not enough data | 7.2 (15 reviews) | #### Operations - Frontline Worker Communication Platforms | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Shift Scheduling** | Not enough data | Not enough data | 4.0 (13 reviews) | | **Insights & Analytics** | Not enough data | Not enough data | 7.8 (15 reviews) | | **Task Management** | Not enough data | Not enough data | 5.0 (13 reviews) | | **SOPs & Documentation** | Not enough data | Not enough data | 5.0 (13 reviews) | #### Agentic AI - Frontline Worker Communication Platforms | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Internal Newsletter Software | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | 7.7/10 | 12 | #### Newsletter Interface Features - Internal Newsletter Software | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Feedback** | Not enough data | Not enough data | 7.4 (12 reviews) | | **Design** | Not enough data | Not enough data | 7.5 (12 reviews) | | **Content Embedding** | Not enough data | Not enough data | 7.5 (12 reviews) | #### Newsletter Management Features - Internal Newsletter Software | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Collaboration** | Not enough data | Not enough data | 7.4 (12 reviews) | | **Personalization** | Not enough data | Not enough data | 7.5 (12 reviews) | | **Archive** | Not enough data | Not enough data | 7.4 (12 reviews) | #### Administrative Features - Internal Newsletter Software | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Security** | Not enough data | Not enough data | 8.9 (12 reviews) | | **User Permissions** | Not enough data | Not enough data | 7.9 (12 reviews) | | **Compliance** | Not enough data | Not enough data | 7.8 (12 reviews) | | **Integration** | Not enough data | Not enough data | 7.9 (12 reviews) | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **GMass** | 8.4/10 | 432 | | **PoliteMail** | 8.3/10 | 65 | | **Staffbase** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Autonomous Task Execution** | 7.6 (35 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | 8.2 (37 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.8 (33 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 7.8 (34 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 7.9 (34 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 8.0 (34 reviews) | Not enough data | Not enough data | | **Decision Making** | 8.4 (35 reviews) | Not enough data | Not enough data | #### Analytics | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Open Rates** | 8.8 (369 reviews) | 8.6 (62 reviews) | Not enough data | | **Link Activity** | 8.8 (343 reviews) | 8.6 (65 reviews) | Not enough data | | **Attachment Activity** | 8.7 (302 reviews) | 8.5 (51 reviews) | Not enough data | #### Customizations | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Email Platform Integration** | 9.1 (329 reviews) | 8.2 (51 reviews) | Not enough data | | **Email Scheduling** | 9.3 (352 reviews) | 8.3 (47 reviews) | Not enough data | | **Notifications** | 9.0 (330 reviews) | Feature Not Available | Not enough data | | **Email Categorization** | 8.9 (307 reviews) | 8.1 (42 reviews) | Not enough data | | **Templates** | 8.6 (292 reviews) | 7.6 (60 reviews) | Not enough data | #### Generative AI | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **AI Text Generation** | 6.8 (73 reviews) | Feature Not Available | Not enough data | ### Employee Intranet | Product | Score | Reviews | |---|---|---| | **GMass** | N/A | N/A | | **PoliteMail** | N/A | N/A | | **Staffbase** | N/A | N/A | #### Agentic AI - Employee Intranet | Feature | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to GMass (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Unique to PoliteMail (3):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Unique to Staffbase (4):** [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) --- ## Reviewer Demographics ### By Company Size | Segment | GMass | PoliteMail | Staffbase | |---|---|---|---| | **Small-Business** | 86.1% | 4.2% | 4.1% | | **Mid-Market** | 11.4% | 11.9% | 36.1% | | **Enterprise** | 2.5% | 83.9% | 59.8% | ### By Industry #### GMass - **Marketing and Advertising:** 18.2% - **Information Technology and Services:** 5.6% - **Real Estate:** 4.3% - **Computer Software:** 3.9% - **Education Management:** 3.6% - **Health, Wellness and Fitness:** 3.3% - **Financial Services:** 3.3% - **Music:** 2.7% - **Staffing and Recruiting:** 2.7% - **Entertainment:** 2.4% - **Other:** 50.2% #### PoliteMail - **Hospital & Health Care:** 9.3% - **Information Technology and Services:** 7.6% - **Financial Services:** 6.8% - **Insurance:** 5.9% - **Telecommunications:** 5.1% - **Chemicals:** 5.1% - **Construction:** 4.2% - **Marketing and Advertising:** 4.2% - **Accounting:** 3.4% - **Computer Software:** 3.4% - **Other:** 44.9% #### Staffbase - **Hospital & Health Care:** 8.6% - **Transportation/Trucking/Railroad:** 6.1% - **Construction:** 5.7% - **Electrical/Electronic Manufacturing:** 5.3% - **Automotive:** 4.5% - **Information Technology and Services:** 3.3% - **Mechanical or Industrial Engineering:** 2.9% - **Machinery:** 2.5% - **Retail:** 2.5% - **Government Administration:** 2.5% - **Other:** 56.1% --- ## Alternatives ### Alternatives to GMass - [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews) - [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (775 reviews) - [Woodpecker.co](https://www.g2.com/products/woodpecker-co-woodpecker-co/reviews) — 4.5/5 stars (105 reviews) - [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews) - [Mailsuite](https://www.g2.com/products/mailsuite/reviews) — 4.6/5 stars (134 reviews) - [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4094 reviews) ### Alternatives to PoliteMail - [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7392 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews) - [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) — 4.4/5 stars (197 reviews) - [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews) - [Emma](https://www.g2.com/products/emma/reviews) — 4.0/5 stars (555 reviews) - [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews) - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews) - [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (389 reviews) ### Alternatives to Staffbase - [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews) - [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews) - [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews) - [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews) - [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (389 reviews) - [Workshop](https://www.g2.com/products/workshop/reviews) — 4.6/5 stars (188 reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8940 reviews) - [Unily](https://www.g2.com/products/unily/reviews) — 4.5/5 stars (38 reviews) --- ## Top Discussions ### GMass - Title: [Is GMass a Google product?](https://www.g2.com/discussions/is-gmass-a-google-product) — 3 comments > **Top comment:** "yes" - Title: [Is there a way to learn how to use GMass?](https://www.g2.com/discussions/33387-is-there-a-way-to-learn-how-to-use-gmass) — 2 comments, 1 upvote > **Top comment:** "Yes, the GMASS Blog is very useful" - Title: [How do you use GMass?](https://www.g2.com/discussions/how-do-you-use-gmass) — 1 comment > **Top comment:** "Sell information products and membership through email " - Title: [which gmass subscription should i buy?](https://www.g2.com/discussions/31404-which-gmass-subscription-should-i-buy) — 1 comment, 1 upvote > **Top comment:** "I started with the lowest level and upgrade if I need the added features." - Title: [My reporting seems accurate but as soon as I send an email blast, I receive a slew of non-deliverables. Yet my reports show delivered, unsubscribed and my click throughs. Any feedback on that?](https://www.g2.com/discussions/29624-my-reporting-seems-accurate-but-as-soon-as-i-send-an-email-blast-i-receive-a-slew-of-non-deliverables-yet-my-reports-show-delivered-unsubscribed-and-my-click-throughs-any-feedback-on-that) — 1 comment > **Top comment:** "Email that goes to gmail accounts can be tricky because gmail server first open emails before sending to individuals so even its not delivered it will show..." ### PoliteMail - Title: [How do you make PoliteMail in Outlook display correctly on high resolution 4k monitors?](https://www.g2.com/discussions/14457-how-do-you-make-politemail-in-outlook-display-correctly-on-high-resolution-4k-monitors) — 1 comment, 1 upvote > **Top comment:** "Hi Jeffrey- Please contact support@politemail.com we would be happy to help diagnose the problem and get PoliteMail to display correctly on your screens" - Title: [How do I get Politemail to stop crashing my system every time I receive a meeting invitation?](https://www.g2.com/discussions/14302-how-do-i-get-politemail-to-stop-crashing-my-system-every-time-i-receive-a-meeting-invitation) — 1 comment, 1 upvote > **Top comment:** "Hi Diane- Please contact support@politemail.com we would be happy to help diagnose the problem but need some additional details from you. Within the..." ### Staffbase - Title: [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "Hi there, We're glad you brought this up! We know that pushing your message across channels is key to an effective comms strategy. But, we also hear from..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gmass-vs-politemail-vs-staffbase)