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# GLPI vs Snipe-IT Comparison - What are their main differences?

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GLPISnipe-IT[+ Add Product](#)

Reviews

**GLPI** [

4.5/5(42)

](https://www.g2.com/products/glpi/reviews#reviews)

**Snipe-IT** [

4.6/5(27)

](https://www.g2.com/products/snipe-it/reviews#reviews)

Pricing

**GLPI**
Free Trial

**€19.00** Per Month · GLPI Network Cloud

**Snipe-IT**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**GLPI**
2 months

Based on 6 responses

**Snipe-IT**
1 monthFaster

Based on 10 responses

Return on Investment

**GLPI**
8 months2 months sooner

Based on 6 responses

**Snipe-IT**
10 months

Based on 10 responses

Perceived Cost

**GLPI**
$$$$$

**Snipe-IT**
$$$$$

Average Discount

**GLPI**
Not enough reviews yet

**Snipe-IT**
Not enough reviews yet

 ![GLPI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d68fb3441984f65bb47553080870d100/glpi.png "GLPI")

 ![Snipe-IT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83a6623d5780edab2663ebcc12f2c4ff/snipe-it.jpg "Snipe-IT")

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Pros & Cons

**GLPI**
[
Ease of Use (2)
](https://www.g2.com/products/glpi/reviews?filters%5Bsentiment_snippet%5D=1302287&qs=pros-and-cons#reviews)[
Asset Management (1)
](https://www.g2.com/products/glpi/reviews?filters%5Bsentiment_snippet%5D=1302315&qs=pros-and-cons#reviews)[
Complex Configuration (1)
](https://www.g2.com/products/glpi/reviews?filters%5Bsentiment_snippet%5D=2411018&qs=pros-and-cons#reviews)[
Inadequate Reporting (1)
](https://www.g2.com/products/glpi/reviews?filters%5Bsentiment_snippet%5D=1995359&qs=pros-and-cons#reviews)

**Snipe-IT**
[
Asset Management (2)
](https://www.g2.com/products/snipe-it/reviews?filters%5Bsentiment_snippet%5D=2291979&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/snipe-it/reviews?filters%5Bsentiment_snippet%5D=2291992&qs=pros-and-cons#reviews)[
Inadequate Reporting (2)
](https://www.g2.com/products/snipe-it/reviews?filters%5Bsentiment_snippet%5D=2457705&qs=pros-and-cons#reviews)[
Learning Curve (1)
](https://www.g2.com/products/snipe-it/reviews?filters%5Bsentiment_snippet%5D=2457672&qs=pros-and-cons#reviews)

Integrations

**GLPI**
Not enough data

**Snipe-IT**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/snipe-it/integrations)

Screenshots

**GLPI**
 ![GLPI screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/126487/Asset-management.png)

**Snipe-IT**
No screenshot available

Ratings

Meets Requirements

**GLPI**

9.0

9.030

**Snipe-IT**

8.8

8.818

Ease of Use

**GLPI**

8.6

8.631

**Snipe-IT**

9.6

9.619

Ease of Setup

**GLPI**

8.3

8.318

**Snipe-IT**

8.8

8.816

Ease of Admin

**GLPI**

9.2

9.216

**Snipe-IT**

9.2

9.214

Quality of Support

**GLPI**

8.3

8.322

**Snipe-IT**

8.6

8.613

Has the product been a good partner in doing business?

**GLPI**

8.6

8.612

**Snipe-IT**

9.5

9.511

Product Direction (% positive)

**GLPI**

8.7

8.726

**Snipe-IT**

10.0

10.017

Features

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

9.4

5

9.1

12

Asset Inventory

Hardware Asset Inventory

9.7

5

9.9(won by 0.2)

12

Software Asset Inventory

9.3

5

9.7(won by 0.4)

10

Asset Discovery

9.7(won by 1.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

6

Mobile Asset Inventory

Not enough data

9.6(won by default)

8

Cloud Asset Inventory

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Management

Central Dashboard

10.0(won by 1.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.0

8

Asset Policy Management

9.3(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

6

Risk Management

9.0(won by 1.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

5

Integrations

8.7

5

9.3(won by 0.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.7

28

Not enough data

Incident Management

Automate Ticket Routing

9.4(won by default)

20

Not enough data

Ticket Prioritization

8.8(won by default)

21

Not enough data

Ticket Notifications

9.6(won by default)

23

Not enough data

Knowledge Base

8.5(won by default)

20

Not enough data

Knowledge Base/Ticket Integration

8.1(won by default)

18

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Reporting

Dashboards

8.7(won by default)

23

Not enough data

Time Tracking

9.0(won by default)

20

Not enough data

Surveys

7.7(won by default)

18

Not enough data

Activity Tracking

Not enough data

Not enough data

Access & Usability

Mobile

7.7(won by default)

21

Not enough data

Self Service

8.9(won by default)

24

Not enough data

Active Directory

9.0(won by default)

21

Not enough data

Multi-Channel Access

9.1(won by default)

17

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - Service Desk

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Project Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

CMDB

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Release & Deployment

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

API

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![GLPI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d68fb3441984f65bb47553080870d100/glpi.png "GLPI")](https://www.g2.com/products/glpi/reviews)

GLPI

Small-Business(50 or fewer emp.)

31.6%

Mid-Market(51-1000 emp.)

36.8%

Enterprise(\> 1000 emp.)

31.6%

[![Snipe-IT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83a6623d5780edab2663ebcc12f2c4ff/snipe-it.jpg "Snipe-IT")](https://www.g2.com/products/snipe-it/reviews)

Snipe-IT

Small-Business(50 or fewer emp.)

19.2%

Mid-Market(51-1000 emp.)

65.4%

Enterprise(\> 1000 emp.)

15.4%

Small-Business

(50 or fewer emp.)

31.6%

19.2%

Mid-Market

(51-1000 emp.)

36.8%

65.4%

Enterprise

(\> 1000 emp.)

31.6%

15.4%

Reviewers' Industry

[![GLPI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d68fb3441984f65bb47553080870d100/glpi.png "GLPI")](https://www.g2.com/products/glpi/reviews)
GLPI

Information Technology and Services

20.5%

Telecommunications

12.8%

Government Administration

7.7%

Computer & Network Security

7.7%

Oil & Energy

5.1%

Other

46.2%

[![Snipe-IT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83a6623d5780edab2663ebcc12f2c4ff/snipe-it.jpg "Snipe-IT")](https://www.g2.com/products/snipe-it/reviews)
Snipe-IT

Information Technology and Services

20.0%

Computer Software

12.0%

Primary/Secondary Education

8.0%

Financial Services

8.0%

Broadcast Media

4.0%

Other

48.0%

FAQs

## GLPI vs Snipe-IT FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Snipe-IT vs GLPI?

Snipe-IT stands out for its higher Ease of Use and slightly higher overall rating, while GLPI is noted for its broader IT management capabilities and strong asset lifecycle tracking.

| [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) | [GLPI](https://www.g2.com/products/glpi/reviews) |
| --- | --- |
| 4.6/5 (27 reviews) | 4.5/5 (42 reviews) |
| Mid-Market | Mid-Market |
| 8.8 | 8.3 |
| 8.6 | 8.3 |
| Ease of Use (2 all-time mentions) | Asset Management (1 all-time mention) |

### How do the pricing models of Snipe-IT and GLPI compare?

Snipe-IT is favored by reviewers for its value, with higher satisfaction on price and cost-related dimensions compared to GLPI.

- **Snipe-IT:** Reviewers consistently highlight Snipe-IT as a cost-effective, budget-friendly solution, with many noting its free and open-source model and low-cost hosted option.
- **GLPI:** Reviewers appreciate GLPI's free and open-source nature, but do not emphasize cost savings as strongly as with Snipe-IT.
- **Switching reasons:** Snipe-IT is frequently chosen by budget-conscious buyers seeking a no-cost or low-cost IT asset management tool.

### What are the best alternatives to Snipe-IT and GLPI?

The top 3 alternatives to Snipe-IT and GLPI are Freshservice, IT Glue, and Lansweeper.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) | 4.6/5 (27) | Mid-Market | Reviewers highlight cost-effectiveness and open-source flexibility | Ease of Use (2 all-time mentions) |
| [GLPI](https://www.g2.com/products/glpi/reviews) | 4.5/5 (42) | Mid-Market | Reviewers note open-source value and broad IT management features | Asset Management (1 all-time mention) |
| [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5 (1351) | Mid-Market | — | — |
| [IT Glue](https://www.g2.com/products/it-glue/reviews) | 4.6/5 (716) | Small-Business | — | — |
| [Lansweeper](https://www.g2.com/products/lansweeper/reviews) | 4.4/5 (68) | Mid-Market | — | — |

### Which IT Asset Management features should I prioritize when comparing Snipe-IT and GLPI?

Buyers should prioritize Asset Management, Ease of Use, Reporting, Customization, and Integration capabilities when comparing Snipe-IT and GLPI.

- **Asset Management:** Snipe-IT (2 all-time mentions), GLPI (1 all-time mention)
- **Ease of Use:** Snipe-IT (2 all-time mentions, 9.6 score), GLPI (2 all-time mentions, 8.6 score)
- **Reporting:** Inadequate reporting is cited as a trade-off for both Snipe-IT (2 all-time mentions) and GLPI (1 all-time mention)
- **Customization:** Snipe-IT (1 all-time mention for limited customization), GLPI (multiple recent reviews highlight extensive customization and plugin support)
- **Integration:** GLPI is frequently mentioned for integrations and plugin marketplace, while Snipe-IT is noted for API and Active Directory integration in recent reviews

### What are the pros and cons of Snipe-IT vs GLPI?

Snipe-IT's headline strength is ease of use and cost-effectiveness, while GLPI excels in comprehensive IT management and customization.

- **Snipe-IT strengths:** Ease of Use (2 all-time mentions), Product Quality (2 all-time mentions), Asset Management (2 all-time mentions), Tracking (2 all-time mentions), User Interface (1 all-time mention), Cost-effectiveness and open-source flexibility cited in recent reviews
- **Snipe-IT trade-offs:** Inadequate Reporting (2 all-time mentions), Learning Curve (1 all-time mention), Limited Customization (1 all-time mention)
- **GLPI strengths:** Asset Management (1 all-time mention), Ease of Use (2 all-time mentions), Continuous Improvement (1 all-time mention), Dashboard Customization (1 all-time mention), Incident Management (1 all-time mention), Integrations (1 all-time mention), Implementation Ease (1 all-time mention), Ticketing System (1 all-time mention), Extensive customization and plugin support in recent reviews
- **GLPI trade-offs:** Complex Configuration (1 all-time mention), Inadequate Reporting (1 all-time mention), Some plugins and integrations can be difficult to manage or maintain according to recent reviews

### Is Snipe-IT or GLPI better for small businesses?

Snipe-IT is the better fit for small businesses, with reviewers frequently citing its cost-effectiveness and ease of use for budget-conscious organizations.

- **Snipe-IT:** Largest segment is Mid-Market, but recent reviews highlight strong adoption and satisfaction among small businesses due to its free and open-source model.
- **GLPI:** Largest segment is Mid-Market, with reviewers noting suitability for small companies with IT departments, but less emphasis on small-business-specific benefits.

### Which IT Asset Management platform has better integrations?

GLPI is favored by reviewers for integrations, with frequent mentions of plugin marketplace and integration capabilities.

- **Snipe-IT:** Reviewers mention API and Active Directory integration, but do not cite a broad range of third-party integrations.
- **GLPI:** Reviewers highlight integrations with ERP, monitoring systems, OCS Inventory, and a plugin marketplace, with integrations cited in recent reviews.

### How do Snipe-IT and GLPI compare on customer support?

Snipe-IT and GLPI score within 0.3 points on Quality of Support, indicating near-parity with Snipe-IT slightly ahead at 8.6 versus GLPI's 8.3.

- **Snipe-IT:** Reviewers describe responsive support, helpful documentation, and positive experiences with both free and paid support options.
- **GLPI:** Reviewers note helpful support and a large community, but mention that plugin and integration support can be complex or require more effort.

### Which is easier to implement, Snipe-IT or GLPI?

Snipe-IT and GLPI are closely matched on Ease of Setup, with Snipe-IT at 8.8 and GLPI at 8.3, indicating near-parity.

- **Snipe-IT:** Reviewers consistently describe Snipe-IT as easy to set up, with many noting quick deployment and straightforward onboarding, especially for those with basic technical skills.
- **GLPI:** Reviewers highlight GLPI's ease of implementation and intuitive interface, but also mention that initial configuration and plugin management can be more complex.

### Which product has better Mobile?

Mobile is the most frequently mentioned feature across both products, with reviewers noting both strengths and areas for improvement.

- **Snipe-IT:** Reviewers mention mobile usability as an area for improvement, with requests for better mobile views and dedicated mobile features.
- **GLPI:** Reviewers highlight the ability to manage tickets and assets via mobile devices, with positive feedback on remote access and mobile-driven environments.

Alternatives

**GLPI Alternatives**

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

 ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management")

[
ServiceNow IT Service...
](/products/servicenow-it-service-management/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)

 ![Spiceworks Cloud Help Desk](https://images.g2crowd.com/uploads/product/hd_favicon/5be6d62fe58d75bbfd3f9aa050f281b8/spiceworks-cloud-help-desk.svg "Spiceworks Cloud Help Desk")

[
Spiceworks Cloud Help Desk
](/products/spiceworks-cloud-help-desk/reviews)

**Snipe-IT Alternatives**

 ![IT Glue](https://images.g2crowd.com/uploads/product/hd_favicon/0d6b6675a4ab5fa51f5466fe38f76ff9/it-glue.svg "IT Glue")

[
IT Glue
](/products/it-glue/reviews)

 ![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper")

[
Lansweeper
](/products/lansweeper/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk")

[
SolarWinds Service Desk
](/products/solarwinds-service-desk/reviews)

## GLPI vs Snipe-IT

When assessing the two solutions, reviewers found Snipe-IT easier to use and set up. Reviewers also felt that Snipe-IT was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.

- Reviewers felt that GLPI meets the needs of their business better than Snipe-IT.
- When comparing quality of ongoing product support, reviewers felt that Snipe-IT is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Snipe-IT over GLPI.