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Compare GLPI and Snipe-IT

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At a Glance
GLPI
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plans
Snipe-IT
Snipe-IT
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Snipe-IT

GLPI vs Snipe-IT

When assessing the two solutions, reviewers found Snipe-IT easier to use and set up. Reviewers also felt that Snipe-IT was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.

  • Reviewers felt that GLPI meets the needs of their business better than Snipe-IT.
  • When comparing quality of ongoing product support, reviewers felt that GLPI is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Snipe-IT over GLPI.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
Browse all 4 pricing plans
Snipe-IT
No pricing available
Free Trial
GLPI
Free Trial is available
Snipe-IT
No trial information available
Ratings
Meets Requirements
9.0
27
8.6
16
Ease of Use
8.6
28
9.5
17
Ease of Setup
8.2
16
8.6
14
Ease of Admin
9.1
15
9.1
13
Quality of Support
8.4
20
8.3
11
Has the product been a good partner in doing business?
8.5
11
9.5
10
Product Direction (% positive)
8.5
24
10.0
16
Features by Category
Not enough data
9.0
10
Asset Inventory
Not enough data
9.8
10
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
8
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
Not enough data
8.6
25
Not enough data
Incident Management
9.4
19
Not enough data
8.8
20
Not enough data
9.5
22
Not enough data
8.4
19
Not enough data
7.9
17
Not enough data
Reporting
8.6
21
Not enough data
8.9
19
Not enough data
7.5
17
Not enough data
Access & Usability
7.6
20
Not enough data
8.8
23
Not enough data
9.0
20
Not enough data
9.1
16
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GLPI
GLPI
Snipe-IT
Snipe-IT
GLPI and Snipe-IT are categorized as IT Asset Management
Unique Categories
GLPI
GLPI is categorized as Service Desk
Snipe-IT
Snipe-IT has no unique categories
Reviews
Reviewers' Company Size
GLPI
GLPI
Small-Business(50 or fewer emp.)
31.4%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
31.4%
Snipe-IT
Snipe-IT
Small-Business(50 or fewer emp.)
21.7%
Mid-Market(51-1000 emp.)
60.9%
Enterprise(> 1000 emp.)
17.4%
Reviewers' Industry
GLPI
GLPI
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Snipe-IT
Snipe-IT
Information Technology and Services
17.4%
Computer Software
13.0%
Primary/Secondary Education
8.7%
Financial Services
8.7%
Staffing and Recruiting
4.3%
Other
47.8%
Alternatives
GLPI
GLPI Alternatives
ServiceNow IT Service Management
ServiceNow IT Service Management
Add ServiceNow IT Service Management
Jira Service Management
Jira Service Management
Add Jira Service Management
Spiceworks Cloud Help Desk
Spiceworks Cloud Help Desk
Add Spiceworks Cloud Help Desk
Freshservice
Freshservice
Add Freshservice
Snipe-IT
Snipe-IT Alternatives
IT Glue
IT Glue
Add IT Glue
Lansweeper
Lansweeper
Add Lansweeper
NinjaOne
NinjaOne
Add NinjaOne
SolarWinds Service Desk
SolarWinds Service Desk
Add SolarWinds Service Desk
Discussions
GLPI
GLPI Discussions
What is GLPI ticket?
1 Comment
Michael A.
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Is GLPI free to use?
1 Comment
François L.
FL
Yes ! As 100% open source free software (GNU GPL License), GLPI is free to use! To be accompanied by certified experts, to benefit from unlimited...Read more
Monty the Mongoose crying
GLPI has no more discussions with answers
Snipe-IT
Snipe-IT Discussions
can snipe-it integrated with ticketing tool ?
1 Comment
PP
No, it can't.Read more
Monty the Mongoose crying
Snipe-IT has no more discussions with answers