Introducing G2.ai, the future of software buying.Try now
Compare GLPI and Snipe-IT 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine ServiceDesk Plus
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow IT Service Management
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
AssetSonar
Visit Website
At a Glance
Market Segments
Mid-Market (37.1% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
€19.00 Per Month
No pricing available
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plansSnipe-IT
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Snipe-ITSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Snipe-IT excels in ease of use with a score of 9.5, making it a favorite among teams looking for a straightforward asset management solution. In contrast, GLPI, while still user-friendly, has a lower score of 8.5, indicating a steeper learning curve for some users.
- Reviewers mention that Snipe-IT's asset inventory capabilities are robust, particularly in hardware and software asset management, scoring 9.8 and 9.6 respectively. GLPI, while competent, does not match these scores, which may affect organizations with extensive asset tracking needs.
- G2 users highlight Snipe-IT's superior ticket management features, particularly in automating ticket routing (9.6) and ticket notifications (9.5). GLPI's scores in these areas are slightly lower, which could lead to less efficient incident management for teams relying heavily on these functionalities.
- Users on G2 report that Snipe-IT's central dashboard (9.0) provides a more intuitive overview of asset management compared to GLPI's dashboard, which, while functional, does not offer the same level of clarity and ease of navigation.
- Reviewers mention that Snipe-IT's product direction is rated a perfect 10.0, indicating strong confidence in its future development and support. In contrast, GLPI's score of 8.3 suggests some users may have concerns about its long-term viability and updates.
- Users say that Snipe-IT's self-service feature scores 9.0, allowing end-users to manage their own requests effectively, which is a significant advantage for organizations looking to empower their staff. GLPI's self-service capabilities, while present, do not receive the same level of praise, potentially limiting user autonomy.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- Free backups
- Free updates
- Free data migration
Snipe-IT
No pricing availableFree Trial
GLPI
Free Trial is available
Snipe-IT
No trial information availableRatings
Meets Requirements
9.0
27
8.6
16
Ease of Use
8.6
28
9.5
17
Ease of Setup
8.2
16
8.6
14
Ease of Admin
9.1
15
9.1
13
Quality of Support
8.4
20
8.3
11
Has the product been a good partner in doing business?
8.5
11
9.5
10
Product Direction (% positive)
8.5
24
10.0
16
Features by Category
Asset Inventory
Not enough data
9.8
10
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
8
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
Not enough data
Incident Management
9.4
19
Not enough data
8.8
20
Not enough data
9.5
22
Not enough data
8.4
19
Not enough data
7.9
17
Not enough data
Reporting
8.6
21
Not enough data
8.9
19
Not enough data
7.5
17
Not enough data
Access & Usability
7.6
20
Not enough data
8.8
23
Not enough data
9.0
20
Not enough data
9.1
16
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
GLPI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snipe-IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Information Technology and Services
17.4%
Computer Software
13.0%
Primary/Secondary Education
8.7%
Financial Services
8.7%
Staffing and Recruiting
4.3%
Other
47.8%
Alternatives
Discussions
What is GLPI ticket?
1 Comment
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Is GLPI free to use?
1 Comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
GLPI has no more discussions with answers
Snipe-IT has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
