Compare GLPI and N-able MSP Manager 
At a Glance
Market Segments
Mid-Market (37.1% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
€19.00 Per Month
No pricing available
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plansN-able MSP Manager
Star Rating
(32)3.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about N-able MSP ManagerGLPI vs N-able MSP Manager
When assessing the two solutions, reviewers found GLPI easier to use, set up, and administer. Reviewers also preferred doing business with GLPI overall.
- Reviewers felt that GLPI meets the needs of their business better than N-able MSP Manager.
- When comparing quality of ongoing product support, reviewers felt that GLPI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GLPI over N-able MSP Manager.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- Free backups
- Free updates
- Free data migration
N-able MSP Manager
No pricing availableFree Trial
GLPI
Free Trial is available
N-able MSP Manager
Free Trial is available
Ratings
Meets Requirements
9.0
27
7.4
28
Ease of Use
8.6
28
7.9
28
Ease of Setup
8.2
16
7.3
23
Ease of Admin
9.1
15
7.7
21
Quality of Support
8.4
20
7.4
28
Has the product been a good partner in doing business?
8.5
11
8.2
21
Product Direction (% positive)
8.5
24
6.1
27
Features by Category
Ticket and Case Management
Not enough data
7.0
11
|
Verified
Not enough data
7.6
11
|
Verified
Not enough data
7.0
11
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
6.3
10
Not enough data
6.7
11
Not enough data
7.4
11
|
Verified
Not enough data
6.5
10
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.3
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
5.4
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
5.8
8
|
Verified
Not enough data
6.2
10
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
7.4
9
|
Verified
Not enough data
6.5
11
|
Verified
Not enough data
7.1
11
|
Verified
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
9.4
19
8.0
14
8.8
20
7.9
14
9.5
22
8.5
14
8.4
19
6.5
13
7.9
17
7.1
11
Reporting
8.6
21
7.3
15
8.9
19
7.7
15
7.5
17
7.4
11
Access & Usability
7.6
20
7.2
12
8.8
23
7.1
15
9.0
20
8.1
9
9.1
16
7.7
11
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GLPI and N-able MSP Manager are categorized as Service Desk
Unique Categories
GLPI is categorized as IT Asset Management
N-able MSP Manager is categorized as Help Desk
Reviews
Reviewers' Company Size
GLPI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able MSP Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Information Technology and Services
43.8%
Computer & Network Security
25.0%
Financial Services
9.4%
Professional Training & Coaching
3.1%
Primary/Secondary Education
3.1%
Other
15.6%
Alternatives
Discussions
What is GLPI ticket?
1 Comment
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Is GLPI free to use?
1 Comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
GLPI has no more discussions with answers
N-able MSP Manager has no discussions with answers
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