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Compare GLPI and Lansweeper

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At a Glance
GLPI
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plans
Lansweeper
Lansweeper
Star Rating
(59)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 0 per asset
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Lansweeper excels in Asset Discovery with a score of 9.2, allowing for comprehensive visibility into hardware and software assets, while GLPI, although strong, has a slightly lower score in this area.
  • Reviewers mention that Lansweeper's Automate Ticket Routing feature is highly effective, scoring 9.6, which streamlines incident management significantly compared to GLPI's 8.8 score in the same category.
  • G2 users highlight Lansweeper's superior Ease of Setup with a score of 8.8, making it more user-friendly for new users, whereas GLPI's score of 7.8 indicates a steeper learning curve.
  • Users on G2 appreciate Lansweeper's Quality of Support, scoring 8.8, which is notably higher than GLPI's 8.4, suggesting that Lansweeper provides more responsive and helpful customer service.
  • Reviewers say that Lansweeper's Self Service feature is rated at 9.0, allowing users to resolve issues independently, while GLPI's similar feature is also strong but does not quite match Lansweeper's effectiveness.
  • Users report that Lansweeper's Dashboards are intuitive and visually appealing, scoring 8.7, which enhances user experience, while GLPI's dashboard functionality, although useful, does not receive the same level of praise.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
Browse all 4 pricing plans
Lansweeper
Free
Free
0 per asset
Browse all 4 pricing plans
Free Trial
GLPI
Free Trial is available
Lansweeper
Free Trial is available
Ratings
Meets Requirements
9.0
27
9.3
46
Ease of Use
8.6
28
8.7
47
Ease of Setup
8.2
16
8.8
43
Ease of Admin
9.1
15
9.0
41
Quality of Support
8.4
20
8.8
35
Has the product been a good partner in doing business?
8.5
11
9.2
33
Product Direction (% positive)
8.5
24
8.7
44
Features by Category
Not enough data
9.1
15
Asset Inventory
Not enough data
9.7
15
Not enough data
9.8
14
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
9.3
14
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
15
Not enough data
Feature Not Available
Not enough data
8.8
8
Not enough data
9.0
8
8.6
25
Not enough data
Incident Management
9.4
19
Not enough data
8.8
20
Not enough data
9.5
22
Not enough data
8.4
19
Not enough data
7.9
17
Not enough data
Reporting
8.6
21
Not enough data
8.9
19
Not enough data
7.5
17
Not enough data
Access & Usability
7.6
20
Not enough data
8.8
23
Not enough data
9.0
20
Not enough data
9.1
16
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GLPI
GLPI
Lansweeper
Lansweeper
GLPI and Lansweeper are categorized as IT Asset Management
Unique Categories
GLPI
GLPI is categorized as Service Desk
Lansweeper
Lansweeper has no unique categories
Reviews
Reviewers' Company Size
GLPI
GLPI
Small-Business(50 or fewer emp.)
31.4%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
31.4%
Lansweeper
Lansweeper
Small-Business(50 or fewer emp.)
7.0%
Mid-Market(51-1000 emp.)
66.7%
Enterprise(> 1000 emp.)
26.3%
Reviewers' Industry
GLPI
GLPI
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Lansweeper
Lansweeper
Information Technology and Services
13.8%
Hospital & Health Care
6.9%
Logistics and Supply Chain
5.2%
Mechanical or Industrial Engineering
3.4%
Hospitality
3.4%
Other
67.2%
Alternatives
GLPI
GLPI Alternatives
ServiceNow IT Service Management
ServiceNow IT Service Management
Add ServiceNow IT Service Management
Jira Service Management
Jira Service Management
Add Jira Service Management
Spiceworks Cloud Help Desk
Spiceworks Cloud Help Desk
Add Spiceworks Cloud Help Desk
Freshservice
Freshservice
Add Freshservice
Lansweeper
Lansweeper Alternatives
NinjaOne
NinjaOne
Add NinjaOne
SolarWinds Service Desk
SolarWinds Service Desk
Add SolarWinds Service Desk
Device42, A Freshworks Company
Device42, A Freshworks Company
Add Device42, A Freshworks Company
Snipe-IT
Snipe-IT
Add Snipe-IT
Discussions
GLPI
GLPI Discussions
Is GLPI free to use?
1 Comment
François L.
FL
Yes ! As 100% open source free software (GNU GPL License), GLPI is free to use! To be accompanied by certified experts, to benefit from unlimited...Read more
What is GLPI ticket?
1 Comment
Michael A.
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Monty the Mongoose crying
GLPI has no more discussions with answers
Lansweeper
Lansweeper Discussions
Is Lansweeper safe?
2 Comments
Northwest S.
NS
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
What can Lansweeper do?
1 Comment
VINIT L.
VL
software deployment managerRead more
Monty the Mongoose crying
Lansweeper has no more discussions with answers