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Compare GLPI and Kaseya VSA 
Featured Products
At a Glance
Market Segments
Mid-Market (37.1% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
€19.00 Per Month
standard
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plansKaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSAGLPI vs Kaseya VSA
When assessing the two solutions, reviewers found GLPI easier to use, set up, and administer. Reviewers also preferred doing business with GLPI overall.
- Reviewers felt that GLPI meets the needs of their business better than Kaseya VSA.
- When comparing quality of ongoing product support, reviewers felt that GLPI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GLPI over Kaseya VSA.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- Free backups
- Free updates
- Free data migration
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
GLPI
Free Trial is available
Kaseya VSA
Free Trial is available
Ratings
Meets Requirements
9.0
27
8.4
254
Ease of Use
8.6
28
7.7
262
Ease of Setup
8.2
16
7.3
217
Ease of Admin
9.1
15
7.9
216
Quality of Support
8.4
20
7.4
243
Has the product been a good partner in doing business?
8.5
11
7.8
208
Product Direction (% positive)
8.5
24
7.4
255
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Maintenance
Not enough data
8.7
102
Not enough data
7.1
84
Communication
Not enough data
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Security
Not enough data
7.4
81
Not enough data
7.7
88
Device Support
Not enough data
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Performance
Not enough data
7.8
96
Incident Management
9.4
19
7.9
58
8.8
20
8.0
57
9.5
22
8.0
60
8.4
19
7.3
59
7.9
17
7.6
54
Reporting
8.6
21
7.3
68
8.9
19
6.8
55
7.5
17
6.5
50
Access & Usability
7.6
20
6.5
53
8.8
23
7.6
55
9.0
20
7.9
57
9.1
16
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GLPI and Kaseya VSA are categorized as Service Desk
Unique Categories
GLPI is categorized as IT Asset Management
Kaseya VSA is categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Reviews
Reviewers' Company Size
GLPI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Alternatives
Discussions
What is GLPI ticket?
1 Comment
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Is GLPI free to use?
1 Comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
GLPI has no more discussions with answers
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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