G2 reviewers report that GLPI excels in its open-source nature, making it a favorite for those who prefer customizable solutions. Users appreciate its intuitive interface and ease of implementation, with one reviewer noting that it was easy to set up on their own server without needing extensive support.
Users say Hudu stands out for its ease of use and customization options, particularly in documentation management. Reviewers highlight how quickly they could set up the platform and how seamlessly it integrates with their existing systems, making it a practical choice for managing passwords and customer information.
According to verified reviews, Hudu has a significant edge in customer support, with users consistently praising the quality of assistance they receive. Many mention that the support team is responsive and helpful, which enhances their overall experience with the platform.
Reviewers mention that while GLPI is highly regarded for its user-friendly interface, it may not always meet the specific workflow needs of all organizations. Some users have reported challenges in configuration, which could be a consideration for teams with unique requirements.
G2 reviewers highlight that Hudu's pricing is very competitive, making it an attractive option for small businesses. Users appreciate the affordability, especially given the robust features it offers, such as asset management and knowledge base creation.
Users note that GLPI has a strong presence in the mid-market segment, but it may not be as widely adopted in smaller businesses compared to Hudu, which has a larger share of small-business users. This could influence the community support and resources available for each platform.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
Is GLPI free to use?
1 Comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.