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At a Glance
Market Segments
Mid-Market (37.1% of reviews)
Small-Business (84.1% of reviews)
Entry-Level Pricing
€19.00 Per Month
$27.00 1 User Per Month
GLPI
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
€19.00 Per Month
Browse all 4 pricing plansHudu
Star Rating
(340)4.7 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 User Per Month
Free Trial is available
Learn more about HuduSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GLPI excels in its open-source nature, making it a favorite for those who prefer customizable solutions. Users appreciate its intuitive interface and ease of implementation, with one reviewer noting that it was easy to set up on their own server without needing extensive support.
- Users say Hudu stands out for its ease of use and customization options, particularly in documentation management. Reviewers highlight how quickly they could set up the platform and how seamlessly it integrates with their existing systems, making it a practical choice for managing passwords and customer information.
- According to verified reviews, Hudu has a significant edge in customer support, with users consistently praising the quality of assistance they receive. Many mention that the support team is responsive and helpful, which enhances their overall experience with the platform.
- Reviewers mention that while GLPI is highly regarded for its user-friendly interface, it may not always meet the specific workflow needs of all organizations. Some users have reported challenges in configuration, which could be a consideration for teams with unique requirements.
- G2 reviewers highlight that Hudu's pricing is very competitive, making it an attractive option for small businesses. Users appreciate the affordability, especially given the robust features it offers, such as asset management and knowledge base creation.
- Users note that GLPI has a strong presence in the mid-market segment, but it may not be as widely adopted in smaller businesses compared to Hudu, which has a larger share of small-business users. This could influence the community support and resources available for each platform.
Pricing
Entry-Level Pricing
GLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- Free backups
- Free updates
- Free data migration
Hudu
One Easy Price
$27.00
1 User Per Month
- No User Minimum
- All Features
- No Contracts Required
Free Trial
GLPI
Free Trial is available
Hudu
Free Trial is available
Ratings
Meets Requirements
9.0
27
9.1
275
Ease of Use
8.6
28
9.2
281
Ease of Setup
8.2
16
8.8
271
Ease of Admin
9.1
15
9.2
237
Quality of Support
8.4
20
9.2
236
Has the product been a good partner in doing business?
8.5
11
9.5
229
Product Direction (% positive)
8.5
24
9.8
277
Features by Category
Task Tracking
Not enough data
8.0
164
Not enough data
7.1
157
Not enough data
7.7
159
Checklist Options
Not enough data
8.1
167
Not enough data
7.2
153
Not enough data
7.7
155
Software Availability
Not enough data
8.4
175
Not enough data
8.5
166
Not enough data
7.4
161
Not enough data
8.2
157
Knowledge Pages
Not enough data
7.8
188
Not enough data
8.1
53
Not enough data
8.7
193
Not enough data
Feature Not Available
Not enough data
6.3
174
Not enough data
8.3
183
Knowledge Dissemination
Not enough data
7.6
170
Not enough data
8.3
184
Not enough data
8.9
190
Not enough data
7.5
177
Not enough data
7.1
175
Not enough data
7.1
178
Not enough data
8.7
189
Not enough data
8.1
180
Not enough data
8.1
174
Agentic AI - Knowledge Base
Not enough data
5.6
42
Not enough data
5.6
42
Not enough data
5.1
41
Asset Inventory
Not enough data
10.0
12
Not enough data
9.6
9
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
5.8
6
Not enough data
9.8
9
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
9.2
6
Not enough data
7.7
5
Not enough data
Not enough data
Edit & Revise
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.6
85
Not enough data
8.7
63
Not enough data
8.8
71
Operations - IT Documentation
Not enough data
8.4
88
Not enough data
7.5
69
Not enough data
8.0
62
Agentic AI - Website Change Monitoring
Not enough data
5.5
22
Not enough data
5.1
22
Not enough data
5.1
22
Not enough data
5.2
22
Usability & Access
Not enough data
9.3
184
Not enough data
7.8
178
Not enough data
7.3
169
Not enough data
9.2
173
Not enough data
9.2
180
Security Measures
Not enough data
9.5
183
Not enough data
9.6
185
Not enough data
8.6
171
Storage
Not enough data
6.6
152
Not enough data
7.9
168
Incident Management
9.4
19
Not enough data
8.8
20
Not enough data
9.5
22
Not enough data
8.4
19
Not enough data
7.9
17
Not enough data
Reporting
8.6
21
Not enough data
8.9
19
Not enough data
7.5
17
Not enough data
Access & Usability
7.6
20
Not enough data
8.8
23
Not enough data
9.0
20
Not enough data
9.1
16
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GLPI and Hudu are categorized as IT Asset Management
Unique Categories
GLPI is categorized as Service Desk
Hudu is categorized as Document Creation, Document Management, IT Documentation, Knowledge Base, Standard Operating Procedures, Website Change Monitoring, Password Managers, and Client Portal
Reviews
Reviewers' Company Size
GLPI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hudu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Telecommunications
13.9%
Government Administration
8.3%
Computer & Network Security
8.3%
Oil & Energy
5.6%
Other
44.4%
Information Technology and Services
52.3%
Computer & Network Security
26.9%
Consulting
2.8%
Computer Networking
2.1%
Manufacturing
1.8%
Other
14.1%
Alternatives
Discussions
Is GLPI free to use?
1 Comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
What is GLPI ticket?
1 Comment
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
GLPI has no more discussions with answers
What is Hudu used for?
1 Comment
LJ
Hudu is a dedicated IT Documentation System, tailored for IT departments and MSP businesses. Read more
Hudu has no more discussions with answers
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