# Global Relay, Smarsh vs Google Vault Comparison

| | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 16 | 28 | 48 | 
| **Largest Market Segment** | Small-Business (33.3% of reviews) | Small-Business (59.3% of reviews) | Enterprise (42.2% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Global Relay

**Not enough data**

### Smarsh

Pros:
- Ease of Use (10 reviews)
- Customer Support (6 reviews)

Cons:
- Learning Curve (5 reviews)
- Poor Customer Support (4 reviews)

### Google Vault

**Not enough data**

---
## Ratings Comparison
| Rating | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
  | **Meets Requirements** | 7.7 (13 reviews) | 8.9 (25 reviews) | 8.9 (36 reviews) | 
  | **Ease of Use** | 7.3 (13 reviews) | 7.7 (25 reviews) | 8.8 (36 reviews) | 
  | **Ease of Setup** | 7.4 (7 reviews) | 7.5 (23 reviews) | 8.5 (10 reviews) | 
  | **Ease of Admin** | Not enough data | 7.4 (17 reviews) | 8.3 (10 reviews) | 
  | **Quality of Support** | 6.4 (12 reviews) | 8.0 (25 reviews) | 8.8 (34 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.0 (17 reviews) | 8.1 (9 reviews) | 
  | **Product Direction (% positive)** | 7.5 (14 reviews) | 8.1 (25 reviews) | 9.0 (35 reviews) | 

---
## Pricing

### Global Relay

#### Entry-Level Pricing

Plan: Global Relay App                 

Price: Contact Us

Description: Global Relay App enables your organization to communicate compliantly on corporate devices and personal phones, both internally and across your industry. With Global Relay App, your employees can communicate via SMS, WhatsApp, instant messages, voice calls, and more – with all communication data securely preserved in a compliant archive. 

Key Features:
- Ensure compliance with BYOD and corporate device policies
- Separate business and personal activity
- Centralize control and administration processes

[Browse all 4 editions](https://www.g2.com/products/global-relay/pricing)

#### Free Trial

No

### Smarsh

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Google Vault

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | 8.1/10 | 16 |
| **Google Vault** | N/A | N/A |

#### Functionality

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Email Storage** | Not enough data | 9.0 (16 reviews) | Not enough data | 
| **Encryption** | Not enough data | 9.3 (16 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Email Analysis** | Not enough data | 7.7 (16 reviews) | Not enough data | 
| **Migration** | Not enough data | 7.5 (16 reviews) | Not enough data | 
| **Archive Backup** | Not enough data | 8.5 (16 reviews) | Not enough data | 

#### Agentic AI - Email Archiving

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (11 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.3 (11 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.6 (11 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.7 (11 reviews) | Not enough data | 

### eDiscovery

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | N/A | N/A |
| **Google Vault** | N/A | N/A |

#### Document Collection

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Legal Hold** | Not enough data | 7.1 (7 reviews) | Not enough data | 
| **Document Collection** | Not enough data | 7.4 (7 reviews) | Not enough data | 
| **Document Processing** | Not enough data | 6.0 (7 reviews) | Not enough data | 

#### Document Review

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Document Review** | Not enough data | 6.9 (7 reviews) | Not enough data | 
| **Project Analytics** | Not enough data | 6.7 (7 reviews) | Not enough data | 
| **Project Templates** | Not enough data | 6.7 (7 reviews) | Not enough data | 
| **Automated Review** | Not enough data | 6.4 (7 reviews) | Not enough data | 
| **User Reporting** | Not enough data | 7.5 (6 reviews) | Not enough data | 
| **Permissioned Access** | Not enough data | 7.6 (7 reviews) | Not enough data | 
| **Production** | Not enough data | 6.4 (7 reviews) | Not enough data | 

#### Agentic AI - eDiscovery

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (6 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.9 (6 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.8 (6 reviews) | Not enough data | 

### Digital Communications Governance

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | 6.1/10 | 9 |
| **Google Vault** | N/A | N/A |

#### Policy Management - Digital Communications Governance

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Communications Policies Enforcement And Tracking** | Not enough data | 7.4 (9 reviews) | Not enough data | 
| **Customizable Policy Templates** | Not enough data | 4.8 (9 reviews) | Not enough data | 

#### Surveillance - Digital Communications Governance

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Real-Time Monitoring Of Digital Communications Channels** | Not enough data | 8.1 (9 reviews) | Not enough data | 
| **Alert System To Identify And Address Violation Of Policies** | Not enough data | 5.9 (9 reviews) | Not enough data | 

#### Analytics and Reporting - Digital Communications Governance

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Tools To Analyze Communication Trends And Patterns** | Not enough data | 6.1 (9 reviews) | Not enough data | 
| **Compliance Metrics** | Not enough data | 6.7 (9 reviews) | Not enough data | 

#### Compliance Management - Digital Communications Governance

| Feature | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Legal Requirements** | Not enough data | 8.5 (9 reviews) | Not enough data | 
| **Regulations Change Updates** | Not enough data | 6.3 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving)

**Unique to Global Relay (1):** [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance)

**Unique to Smarsh (3):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance), [eDiscovery Software](https://www.g2.com/categories/ediscovery)



---
## Reviewer Demographics

### By Company Size

| Segment | Global Relay | Smarsh | Google Vault | 
|---|---|---|---|
| **Small-Business** | 33.3% | 59.3% | 28.9% | 
| **Mid-Market** | 33.3% | 25.9% | 28.9% | 
| **Enterprise** | 33.3% | 14.8% | 42.2% | 

### By Industry

#### Global Relay

- **Financial Services:** 31.3%
- **Information Technology and Services:** 12.5%
- **Hospital & Health Care:** 12.5%
- **Legal Services:** 6.3%
- **Investment Management:** 6.3%
- **Investment Banking:** 6.3%
- **Higher Education:** 6.3%
- **Government Administration:** 6.3%
- **Education Management:** 6.3%
- **Computer Software:** 6.3%

#### Smarsh

- **Financial Services:** 59.3%
- **Consulting:** 11.1%
- **Investment Management:** 7.4%
- **Transportation/Trucking/Railroad:** 3.7%
- **Non-Profit Organization Management:** 3.7%
- **Medical Devices:** 3.7%
- **Investment Banking:** 3.7%
- **Computer Software:** 3.7%
- **Banking:** 3.7%

#### Google Vault

- **Computer Software:** 17.8%
- **Education Management:** 11.1%
- **Primary/Secondary Education:** 6.7%
- **Marketing and Advertising:** 6.7%
- **Internet:** 6.7%
- **Information Technology and Services:** 6.7%
- **Health, Wellness and Fitness:** 4.4%
- **Banking:** 2.2%
- **Civil Engineering:** 2.2%
- **Construction:** 2.2%
- **Other:** 33.3%

---
## Alternatives

### Alternatives to Global Relay

- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews) — 4.0/5 stars (12 reviews)
- [Microsoft Teams Archiving Tool](https://www.g2.com/products/microsoft-teams-archiving-tool/reviews) — 4.3/5 stars (11 reviews)
- [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) — 4.5/5 stars (120 reviews)
- [Orchestry](https://www.g2.com/products/orchestry/reviews) — 4.8/5 stars (106 reviews)
- [Microsoft Purview Data Governance](https://www.g2.com/products/microsoft-purview-data-governance/reviews) — 4.7/5 stars (18 reviews)
- [Mimecast Cloud Archive](https://www.g2.com/products/mimecast-mimecast-cloud-archive/reviews) — 4.3/5 stars (31 reviews)
- [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) — 4.5/5 stars (34 reviews)

### Alternatives to Smarsh

- [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (730 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Relativity](https://www.g2.com/products/relativity/reviews) — 4.6/5 stars (635 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (565 reviews)
- [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (516 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Exterro Data Risk Management Platform](https://www.g2.com/products/exterro-data-risk-management-platform/reviews) — 4.4/5 stars (171 reviews)

### Alternatives to Google Vault

- [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) — 4.5/5 stars (34 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Arctera Enterprise Vault](https://www.g2.com/products/arctera-enterprise-vault/reviews) — 4.2/5 stars (16 reviews)
- [Mimecast Cloud Archive](https://www.g2.com/products/mimecast-mimecast-cloud-archive/reviews) — 4.3/5 stars (31 reviews)
- [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) — 4.5/5 stars (120 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews) — 4.0/5 stars (12 reviews)
- [Cryoserver](https://www.g2.com/products/cryoserver/reviews) — 4.6/5 stars (54 reviews)
- [Microsoft Teams Analytics Tool](https://www.g2.com/products/microsoft-teams-analytics-tool/reviews) — 4.4/5 stars (38 reviews)
- [Microsoft Teams Archiving Tool](https://www.g2.com/products/microsoft-teams-archiving-tool/reviews) — 4.3/5 stars (11 reviews)

---
## Top Discussions

### Global Relay

No discussions available for this product.

### Smarsh

No discussions available for this product.

### Google Vault

- Title: [Is Google Vault free for education?](https://www.g2.com/discussions/is-google-vault-free-for-education) — 1 comment
  > **Top comment:** "Google Workspace for Education Fundamentals is free to qualified educational institutions. "
- Title: [How do I access Google Vault?](https://www.g2.com/discussions/how-do-i-access-google-vault) — 1 comment
  > **Top comment:** "https://vault.google.com/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/global-relay-vs-smarsh-smarsh-vs-google-vault)