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Compare Gliffy and SmartDraw 
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At a Glance
Market Segments
Small-Business (42.7% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
Starting at $6.00 Per Month
$7.95 Per Month
Gliffy
Star Rating
(223)4.4 out of 5
Market Segments
Small-Business (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.00 Per Month
Browse all 3 pricing plansSmartDraw
Star Rating
(333)4.5 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gliffy excels in ease of use, with many users highlighting its intuitive interface for creating diagrams. One user mentioned how easy it is to add interactive buttons and convert MermaidCode into diagrams, making it a favorite for documentation tasks.
- Users say SmartDraw shines in collaboration capabilities, allowing multiple users to edit diagrams in real-time during presentations. This feature is particularly appreciated for its simplicity and effectiveness in brainstorming sessions, as noted by a user who found it saves a lot of time.
- According to verified reviews, Gliffy offers a quick setup process, with users praising its straightforward implementation and integration with other tools. This ease of setup is a significant advantage for small businesses looking to get started quickly.
- Reviewers mention that SmartDraw provides robust data organization features, making it easy to keep track of information and turn it into visual formats like graphs. Users appreciate how this functionality simplifies the visualization of complex processes.
- G2 reviewers highlight that while both products have strong support, SmartDraw tends to receive higher marks for quality of support. Users have noted that SmartDraw's support team is responsive and helpful, which can be crucial for businesses needing timely assistance.
- Users report that Gliffy is particularly effective for small business needs, with a significant portion of its user base coming from this segment. Its affordability and user-friendly features make it a compelling choice for smaller teams looking to enhance their documentation processes.
Pricing
Entry-Level Pricing
Gliffy
Professional — Billed Annually
Starting at $6.00
Per Month
Save on the cost of Gliffy when you select annual billing. Perfect for everyone from single users to mid-sized teams.
- Unlimited Diagrams
- Access to Templates
- Import from other Applications
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Gliffy
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.8
255
Ease of Use
8.9
177
8.7
260
Ease of Setup
9.2
51
9.4
130
Ease of Admin
8.7
40
9.4
93
Quality of Support
8.8
100
9.1
217
Has the product been a good partner in doing business?
8.7
31
9.5
88
Product Direction (% positive)
8.0
166
8.7
243
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Design Tools
9.4
11
Not enough data
8.8
11
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
9.1
11
Not enough data
Communication Tools
Feature Not Available
Not enough data
8.9
11
Not enough data
Integrations
Feature Not Available
Not enough data
9.1
9
Not enough data
Software Offering
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
43
Not enough data
Visual Tools
8.6
48
Not enough data
8.4
48
Not enough data
8.4
47
Not enough data
Mind Map Availability
8.9
47
Not enough data
8.7
43
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Gliffy and SmartDraw are categorized as Diagramming
Reviews
Reviewers' Company Size
Gliffy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
12.7%
Financial Services
4.5%
Computer & Network Security
4.1%
Marketing and Advertising
3.2%
Other
62.3%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
73.0%
Alternatives
Discussions
What is gliffy diagram in Confluence?
1 Comment
MA
Confluence describes itself as a team workspace, it's a sort of 'corporate super-wiki'. I have used it a lot in previous jobs, but don't currently use it....Read more
How much does gliffy cost?
1 Comment
PT
I pay about $20 per month for 2 users. It's more cost effective to pay for the year at $8 per user.Read more
What is Gliffy used for?
1 Comment
KT
Gliffy is a diagramming and visual communication tool used for creating various types of diagrams, flowcharts, wireframes, and other visual representations....Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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