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Compare Gliffy and SmartDraw 
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At a Glance
Market Segments
Small-Business (42.7% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
Starting at $6.00 Per Month
$7.95 Per Month
Gliffy
Star Rating
(223)4.4 out of 5
Market Segments
Small-Business (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.00 Per Month
Browse all 3 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gliffy excels in its drag-and-drop functionality, making it easy to create diagrams quickly, while SmartDraw users mention that its customization options are superior, allowing for more tailored designs.
- Reviewers mention that SmartDraw offers better integration capabilities with other software, scoring higher in this area, which is crucial for teams looking to streamline their workflows, whereas Gliffy users find its integrations somewhat limited.
- G2 users highlight that SmartDraw's quality of support is notably higher, with many reviewers praising the responsiveness and helpfulness of the support team, while Gliffy users report mixed experiences with customer service.
- Users on G2 indicate that SmartDraw's document collaboration features are more robust, allowing for seamless teamwork, whereas Gliffy users appreciate its collaborative editing but find it less comprehensive in comparison.
- Reviewers say that Gliffy has a more user-friendly setup process, making it easier for new users to get started, while SmartDraw users mention that its setup can be more complex but ultimately offers more powerful features once mastered.
- Users report that SmartDraw's mobile application is more functional and user-friendly, allowing for better on-the-go access, while Gliffy users express a desire for improvements in its mobile capabilities.
Pricing
Entry-Level Pricing
Gliffy
Professional — Billed Annually
Starting at $6.00
Per Month
Save on the cost of Gliffy when you select annual billing. Perfect for everyone from single users to mid-sized teams.
- Unlimited Diagrams
- Access to Templates
- Import from other Applications
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Gliffy
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.8
254
Ease of Use
8.9
177
8.7
259
Ease of Setup
9.2
51
9.4
129
Ease of Admin
8.7
40
9.4
92
Quality of Support
8.8
100
9.1
216
Has the product been a good partner in doing business?
8.7
31
9.5
87
Product Direction (% positive)
8.0
166
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Design Tools
9.4
11
Not enough data
8.8
11
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
9.1
11
Not enough data
Communication Tools
Feature Not Available
Not enough data
8.9
11
Not enough data
Integrations
Feature Not Available
Not enough data
9.1
9
Not enough data
Software Offering
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
43
Not enough data
Visual Tools
8.6
48
Not enough data
8.4
48
Not enough data
8.4
47
Not enough data
Mind Map Availability
8.9
47
Not enough data
8.7
43
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Gliffy and SmartDraw are categorized as Diagramming
Reviews
Reviewers' Company Size
Gliffy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
12.7%
Financial Services
4.5%
Computer & Network Security
4.1%
Marketing and Advertising
3.2%
Other
62.3%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
How much does gliffy cost?
1 Comment
PT
I pay about $20 per month for 2 users. It's more cost effective to pay for the year at $8 per user.Read more
What is gliffy diagram in Confluence?
1 Comment
MA
Confluence describes itself as a team workspace, it's a sort of 'corporate super-wiki'. I have used it a lot in previous jobs, but don't currently use it....Read more
What is Gliffy used for?
1 Comment
KT
Gliffy is a diagramming and visual communication tool used for creating various types of diagrams, flowcharts, wireframes, and other visual representations....Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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