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Compare GleanView and SuiteCRM 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
GleanView
Star Rating
(21)4.7 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about GleanViewSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SuiteCRM excels in Contact & Account Management with a score of 9.0, while GleanView's strength lies in its Quality of Support, which received an impressive score of 9.7. This indicates that while SuiteCRM offers robust management features, GleanView provides superior customer service.
- Reviewers mention that GleanView's Ease of Use is significantly higher at 9.2 compared to SuiteCRM's 7.9. This suggests that GleanView may be more user-friendly, making it easier for teams to adopt and utilize effectively.
- G2 users highlight that SuiteCRM has a strong Sales Force Automation feature set, particularly in Opportunity & Pipeline Management with a score of 8.5, while GleanView shines in Marketing ROI Analytics with a score of 8.5, indicating that each product caters to different business needs.
- Users on G2 report that GleanView's Quality of Support is a standout feature, with many praising its responsiveness and helpfulness, reflected in its high score of 9.7. In contrast, SuiteCRM's support features, such as Case Management and Customer Support Portal, scored lower at 8.1 and 8.0 respectively, suggesting room for improvement.
- Reviewers mention that SuiteCRM offers extensive Customization options with a score of 8.6, allowing businesses to tailor the software to their specific needs. However, GleanView's Workflow Capability also scored well at 8.5, indicating it provides effective automation features that can enhance productivity.
- Users say that GleanView's Mobile User Support is rated at 8.3, making it a solid choice for teams that require mobile access. In comparison, SuiteCRM's mobile features are less emphasized, which may be a consideration for businesses with remote or on-the-go teams.
Pricing
Entry-Level Pricing
GleanView
No pricing availableSuiteCRM
No pricing availableFree Trial
GleanView
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.9
21
8.6
78
Ease of Use
9.2
21
7.9
78
Ease of Setup
8.7
13
8.2
37
Ease of Admin
8.8
14
8.2
35
Quality of Support
9.7
21
8.0
73
Has the product been a good partner in doing business?
9.5
14
8.8
34
Product Direction (% positive)
10.0
21
8.4
75
Features by Category
Sales Force Automation
Not enough data
9.0
67
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.5
62
|
Verified
Not enough data
8.4
66
|
Verified
Not enough data
8.2
56
|
Verified
Not enough data
8.2
59
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
8.2
59
|
Verified
Marketing Automation
Not enough data
8.3
54
|
Verified
Feature Not Available
8.0
56
|
Verified
Not enough data
8.8
60
|
Verified
Feature Not Available
Feature Not Available
Customer Support
Not enough data
8.1
56
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
7.8
57
|
Verified
Not enough data
7.6
53
|
Verified
Not enough data
8.0
55
|
Verified
Reporting & Analytics
Not enough data
8.4
64
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
7.9
59
|
Verified
Mobile & Social
Feature Not Available
Feature Not Available
Feature Not Available
8.1
48
Not enough data
8.2
51
|
Verified
Platform
Not enough data
8.6
38
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
7.8
35
|
Verified
Integration
Not enough data
8.4
35
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
7.7
30
|
Verified
Generative AI
Not enough data
7.0
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
GleanView
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Recreational Facilities and Services
38.1%
Staffing and Recruiting
14.3%
Machinery
9.5%
Furniture
9.5%
Wholesale
4.8%
Other
23.8%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
GleanView has no discussions with answers
SuiteCRM has no discussions with answers
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