# Glean, Upland BA Insight vs Guru Comparison | | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 161 | 24 | 2,317 | | **Largest Market Segment** | Enterprise (52.6% of reviews) | Enterprise (43.5% of reviews) | Mid-Market (56.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | Contact Us | --- ## Top Pros & Cons ### Glean Pros: - Ease of Use (8 reviews) - Speed (5 reviews) Cons: - Improvement Needed (3 reviews) - Search Functionality (2 reviews) ### Upland BA Insight Pros: - Easy Integrations (6 reviews) - Ease of Use (5 reviews) Cons: - Complex Setup (4 reviews) - Limited Customization (3 reviews) ### Guru Pros: - Ease of Use (726 reviews) - Helpful (418 reviews) Cons: - Search Functionality (148 reviews) - Inefficient Search (146 reviews) --- ## Ratings Comparison | Rating | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Meets Requirements** | 9.2 (115 reviews) | 8.6 (18 reviews) | 9.3 (1884 reviews) | | **Ease of Use** | 9.5 (121 reviews) | 8.9 (19 reviews) | 9.3 (1906 reviews) | | **Ease of Setup** | 8.8 (26 reviews) | 8.8 (16 reviews) | 9.3 (919 reviews) | | **Ease of Admin** | 8.7 (10 reviews) | 8.9 (14 reviews) | 9.0 (475 reviews) | | **Quality of Support** | 9.2 (71 reviews) | 9.4 (18 reviews) | 9.4 (1482 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (10 reviews) | 9.4 (14 reviews) | 9.4 (428 reviews) | | **Product Direction (% positive)** | 9.2 (111 reviews) | 10.0 (17 reviews) | 9.2 (1781 reviews) | --- ## Pricing ### Glean #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Upland BA Insight #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Guru #### Entry-Level Pricing Plan: AI Source of Truth Platform Price: Contact Us Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy. Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one. Key Features: - AI Knowledge Platform - Knowledge Quality & Automation - Enterprise Governance & Security [Learn more about Guru](https://www.g2.com/products/guru/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Insight Engines | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | 9.4/10 | 137 | #### Content Management | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Data Centralization - Insight Engines** | Not enough data | Not enough data | 9.6 (86 reviews) | | **Archiving - Insight Engines** | Not enough data | Feature Not Available | 9.6 (87 reviews) | | **Search Analysis - Insight Engines** | Not enough data | Not enough data | 9.5 (83 reviews) | #### Content Discovery | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Search Interface - Insight Engines** | Not enough data | Not enough data | 9.4 (87 reviews) | | **AI Functionality - Insight Engines** | Not enough data | Not enough data | 9.5 (85 reviews) | | **NLP Functionality - Insight Engines** | Not enough data | Not enough data | 9.5 (82 reviews) | | **Data Mining - Insight Engines** | Not enough data | Not enough data | 9.2 (83 reviews) | | **Structured Navigation - Insight Engines** | Not enough data | Not enough data | 9.6 (81 reviews) | | **Machine Learning - Insight Engines** | Not enough data | Not enough data | 9.5 (82 reviews) | #### Generative AI | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | 9.3 (43 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 9.4 (45 reviews) | ### Contact Center Knowledge Base | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | 9.3/10 | 916 | #### Administration | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Database Management ** | Not enough data | Not enough data | 9.3 (640 reviews) | | **Data Workflows** | Not enough data | Not enough data | 9.2 (635 reviews) | | **Issue Management** | Not enough data | Not enough data | 9.2 (630 reviews) | #### Knowledge Management | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Knowledge Base** | Not enough data | Not enough data | 9.7 (757 reviews) | | **Publishing Workflows** | Not enough data | Not enough data | 9.3 (704 reviews) | | **Analytics** | Not enough data | Not enough data | 9.2 (668 reviews) | #### Compliance | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Policies and Controls** | Not enough data | Not enough data | 9.3 (650 reviews) | | **Data Governance** | Not enough data | Not enough data | 9.3 (621 reviews) | | **Compliance** | Not enough data | Not enough data | 9.3 (618 reviews) | | **Auditing** | Not enough data | Not enough data | 9.2 (596 reviews) | #### Customer Support | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Intelligent Search** | Not enough data | Not enough data | 9.2 (725 reviews) | | **Suggestions** | Not enough data | Not enough data | 9.2 (685 reviews) | | **Decision Trees** | Not enough data | Not enough data | 9.1 (613 reviews) | #### Data Security | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Risk Data Attributes** | Not enough data | Not enough data | 9.2 (598 reviews) | | **Data Transport** | Not enough data | Not enough data | 9.3 (592 reviews) | | **Access Management** | Not enough data | Not enough data | 9.3 (615 reviews) | | **Multi-Factor Authentication** | Not enough data | Not enough data | 9.2 (598 reviews) | #### Administration | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Integrations** | Not enough data | Not enough data | 9.2 (645 reviews) | | **User, Role, and Access Management** | Not enough data | Not enough data | 9.3 (666 reviews) | | **Performance and Reliability** | Not enough data | Not enough data | 9.5 (733 reviews) | #### Generative AI | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 9.1 (456 reviews) | ### Knowledge Base | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | 9.1/10 | 876 | #### Knowledge Pages | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Templates** | Not enough data | Not enough data | 9.0 (654 reviews) | | **In-Content Feedback** | Not enough data | Not enough data | 9.1 (611 reviews) | | **Versioning and Version History** | Not enough data | Not enough data | 9.1 (653 reviews) | | **Decision Trees** | Not enough data | Not enough data | 8.9 (551 reviews) | | **Duplicate Detection** | Not enough data | Not enough data | 8.9 (510 reviews) | | **Content Editor** | Not enough data | Not enough data | 9.1 (522 reviews) | #### Knowledge Dissemination | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Page Analytics** | Not enough data | Not enough data | 9.0 (639 reviews) | | **Permissions** | Not enough data | Not enough data | 9.1 (634 reviews) | | **Knowledge Sharing** | Not enough data | Not enough data | 9.5 (711 reviews) | | **Notifications** | Not enough data | Not enough data | 9.2 (682 reviews) | | **Advanced Search** | Not enough data | Not enough data | 9.2 (546 reviews) | | **Browser Extension** | Not enough data | Not enough data | 9.2 (550 reviews) | | **Organization** | Not enough data | Not enough data | 9.4 (556 reviews) | | **Other Integrations** | Not enough data | Not enough data | 9.0 (527 reviews) | | **Knowledge Integrations** | Not enough data | Not enough data | 9.2 (531 reviews) | #### Agentic AI - Knowledge Base | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | 8.7 (77 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.9 (77 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.9 (78 reviews) | ### Enterprise Search Software | Product | Score | Reviews | |---|---|---| | **Glean** | 8.7/10 | 97 | | **Upland BA Insight** | 8.8/10 | 14 | | **Guru** | 9.2/10 | 127 | #### Compatibility | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Federated Search** | 9.5 (84 reviews) | 9.2 (13 reviews) | 9.3 (74 reviews) | | **File Types** | 9.0 (72 reviews) | 8.8 (12 reviews) | 9.1 (72 reviews) | | **Global Language Support** | 8.2 (37 reviews) | 8.7 (10 reviews) | 9.1 (75 reviews) | #### Agentic AI - Enterprise Search Software | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.9 (24 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.9 (25 reviews) | | **Cross-system Integration** | 9.4 (6 reviews) | Not enough data | 9.2 (25 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 9.0 (24 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.9 (25 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.8 (24 reviews) | #### Search Queries | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Typo Tolerance** | 8.2 (74 reviews) | 8.5 (12 reviews) | 9.4 (73 reviews) | | **Faceted Search** | 8.9 (61 reviews) | 9.2 (13 reviews) | 9.4 (76 reviews) | | **Synonyms** | 8.1 (65 reviews) | 9.0 (12 reviews) | 9.3 (72 reviews) | | **Highlighting** | 8.7 (65 reviews) | 9.1 (11 reviews) | 9.4 (69 reviews) | | **Natural Language** | 8.7 (66 reviews) | 8.5 (10 reviews) | 9.2 (74 reviews) | #### AI powered search - Enterprise Search Software | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Generative RAG (Retrieval augmented generation)** | 8.0 (5 reviews) | Not enough data | 9.0 (19 reviews) | | **Relevance Tuning** | Not enough data | Not enough data | 9.1 (18 reviews) | | **NLP & Semantic search** | 8.3 (5 reviews) | Not enough data | 9.1 (18 reviews) | #### Functionality | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Personalization** | 8.3 (68 reviews) | 8.2 (11 reviews) | 9.2 (74 reviews) | | **Search Analytics** | 8.6 (56 reviews) | 8.6 (12 reviews) | 9.4 (75 reviews) | | **Integrations** | 9.0 (77 reviews) | 8.6 (12 reviews) | 9.3 (80 reviews) | #### Compatibility - Enterprise Search Software | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **File Types** | Not enough data | Not enough data | 9.2 (18 reviews) | | **Federated Search** | 9.5 (7 reviews) | Not enough data | 9.6 (19 reviews) | | **Global Language Support** | Not enough data | Not enough data | 8.7 (18 reviews) | #### Functionality - Enterprise Search Software | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 9.2 (19 reviews) | | **Search Analytics** | Not enough data | Not enough data | 9.6 (19 reviews) | | **Integrations** | 10.0 (5 reviews) | Not enough data | 9.4 (20 reviews) | #### Search Queries - Enterprise Search Software | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Highlighting** | Not enough data | Not enough data | 9.6 (19 reviews) | | **Faceted Search** | Not enough data | Not enough data | 8.9 (19 reviews) | | **Typo Tolerance** | Not enough data | Not enough data | 9.5 (19 reviews) | | **Synonyms** | Not enough data | Not enough data | 9.8 (18 reviews) | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | 9.0/10 | 106 | #### Responses | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 9.1 (40 reviews) | | **Route To Human** | Not enough data | Not enough data | 9.3 (38 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 8.8 (40 reviews) | #### Automation - AI Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | 8.7 (35 reviews) | | **Customer Interaction Automation** | Not enough data | Not enough data | 8.6 (37 reviews) | | **Lead Generation** | Not enough data | Not enough data | 8.7 (37 reviews) | | **Document Processing** | Not enough data | Not enough data | 8.9 (41 reviews) | | **Feedback Collection** | Not enough data | Not enough data | 9.1 (38 reviews) | #### Platform | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Conversation Editor** | Not enough data | Not enough data | 9.0 (38 reviews) | | **Integration** | Not enough data | Not enough data | 9.3 (41 reviews) | | **Human-In-The-Loop** | Not enough data | Not enough data | 9.2 (40 reviews) | #### Autonomy - AI Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | 9.1 (40 reviews) | | **Adaptive Responses** | Not enough data | Not enough data | 9.1 (39 reviews) | | **Task Execution** | Not enough data | Not enough data | 9.1 (39 reviews) | | **Problem Solving** | Not enough data | Not enough data | 9.2 (41 reviews) | #### Generative AI | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 8.8 (41 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 9.0 (39 reviews) | ### AI Agent Builders | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | 10.0/10 | 13 | #### Customization - AI Agent Builders | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Natural Language Configuration** | Not enough data | Not enough data | 10.0 (5 reviews) | | **Tone Customization** | Not enough data | Not enough data | Not enough data | | **Security Guardrails** | Not enough data | Not enough data | Not enough data | #### Functionality - AI Agent Builders | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Omni-channel Support** | Not enough data | Not enough data | Not enough data | | **Agent Branding** | Not enough data | Not enough data | Not enough data | | **Proactive Response Capabilities** | Not enough data | Not enough data | 10.0 (5 reviews) | | **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | #### Data and Analytics - AI Agent Builders | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | | **Contextual Awareness** | Not enough data | Not enough data | Not enough data | | **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | #### Integration - AI Agent Builders | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Workflow Automation** | Not enough data | Not enough data | Not enough data | | **API Usage** | Not enough data | Not enough data | Not enough data | | **Platform Interoperability** | Not enough data | Not enough data | 10.0 (5 reviews) | | **CRM Data Integration** | Not enough data | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | N/A | N/A | #### Automation - AI IT Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Document Processing** | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | #### Autonomy - AI IT Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | Not enough data | #### IT Ticket Management - AI IT Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | | **SLA Monitoring** | Not enough data | Not enough data | Not enough data | | **Ticket Categorization** | Not enough data | Not enough data | Not enough data | | **Ticket Assignment** | Not enough data | Not enough data | Not enough data | | **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | #### IT Support Automation - AI IT Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | Not enough data | | **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | | **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | | **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | ### Knowledge Management | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | N/A | N/A | #### Knowledge Base | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Q & A** | Not enough data | Not enough data | Not enough data | | **Link Sharing** | Not enough data | Not enough data | Not enough data | | **Searchable** | Not enough data | Not enough data | Not enough data | #### Security | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Verification** | Not enough data | Not enough data | Not enough data | | **Role-Based Permission** | Not enough data | Not enough data | Not enough data | | **Public vs Private** | Not enough data | Not enough data | Not enough data | #### Content | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Trackable Analytics** | Not enough data | Not enough data | Not enough data | | **Import** | Not enough data | Not enough data | Not enough data | | **File Viewing** | Not enough data | Not enough data | Not enough data | | **Update Notifications** | Not enough data | Not enough data | Not enough data | #### Communication | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Social Features** | Not enough data | Not enough data | Not enough data | | **Tagging ** | Not enough data | Not enough data | Not enough data | | **Upload ** | Not enough data | Not enough data | Not enough data | | **Comments** | Not enough data | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Upland BA Insight** | N/A | N/A | | **Guru** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Unique to Glean (3):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Unique to Upland BA Insight (1):** [Insight Engines Software](https://www.g2.com/categories/insight-engines) **Unique to Guru (6):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents) --- ## Reviewer Demographics ### By Company Size | Segment | Glean | Upland BA Insight | Guru | |---|---|---|---| | **Small-Business** | 3.9% | 17.4% | 14.2% | | **Mid-Market** | 43.5% | 39.1% | 56.4% | | **Enterprise** | 52.6% | 43.5% | 29.4% | ### By Industry #### Glean - **Computer Software:** 47.6% - **Information Technology and Services:** 25.2% - **Financial Services:** 6.8% - **Computer & Network Security:** 4.1% - **Automotive:** 2.7% - **Retail:** 1.4% - **Marketing and Advertising:** 1.4% - **Computer Games:** 1.4% - **Consumer Services:** 1.4% - **Civic & Social Organization:** 0.7% - **Other:** 7.5% #### Upland BA Insight - **Pharmaceuticals:** 13.0% - **Manufacturing:** 8.7% - **Legal Services:** 8.7% - **Information Technology and Services:** 8.7% - **Computer Software:** 8.7% - **Automotive:** 4.3% - **Banking:** 4.3% - **Civil Engineering:** 4.3% - **Commercial Real Estate:** 4.3% - **Construction:** 4.3% - **Other:** 30.4% #### Guru - **Computer Software:** 14.4% - **Information Technology and Services:** 10.6% - **Consumer Services:** 8.9% - **Internet:** 6.5% - **Financial Services:** 6.2% - **Health, Wellness and Fitness:** 5.7% - **Marketing and Advertising:** 4.6% - **Outsourcing/Offshoring:** 3.3% - **Leisure, Travel & Tourism:** 2.7% - **Telecommunications:** 2.7% - **Other:** 34.5% --- ## Alternatives ### Alternatives to Glean - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11894 reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) — 4.3/5 stars (142 reviews) - [Hebbia AI](https://www.g2.com/products/hebbia-ai-2026-02-24/reviews) — 4.3/5 stars (11 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews) - [GoLinks](https://www.g2.com/products/golinks/reviews) — 4.7/5 stars (806 reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) — 4.5/5 stars (292 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews) ### Alternatives to Upland BA Insight - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12422 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11894 reviews) - [GoLinks](https://www.g2.com/products/golinks/reviews) — 4.7/5 stars (806 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews) - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews) - [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (494 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.7/5 stars (374 reviews) ### Alternatives to Guru - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11894 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12422 reviews) - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews) - [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4352 reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews) - [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews) --- ## Top Discussions ### Glean No discussions available for this product. ### Upland BA Insight No discussions available for this product. ### Guru - Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow." - Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes > **Top comment:** "No there is not, however the Web app does scale to phones" - Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..." - Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..." - Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/glean-technologies-glean-vs-upland-ba-insight-vs-guru)