Compare Glean and Upland BA Insight 
Featured Products
At a Glance
Market Segments
Enterprise (54.0% of reviews)
Enterprise (43.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Glean
Star Rating
(145)4.7 out of 5
Market Segments
Enterprise (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GleanUpland BA Insight
Star Rating
(24)4.5 out of 5
Market Segments
Enterprise (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Upland BA InsightGlean vs Upland BA Insight
When assessing the two solutions, reviewers found Glean easier to use. However, Upland BA Insight is easier to set up and administer. Reviewers also preferred doing business with Upland BA Insight overall.
- Reviewers felt that Glean meets the needs of their business better than Upland BA Insight.
- When comparing quality of ongoing product support, reviewers felt that Upland BA Insight is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Upland BA Insight over Glean.
Pricing
Entry-Level Pricing
Glean
No pricing availableUpland BA Insight
No pricing availableFree Trial
Glean
No trial information availableUpland BA Insight
No trial information availableRatings
Meets Requirements
9.2
106
8.6
18
Ease of Use
9.5
112
8.9
19
Ease of Setup
8.6
19
8.8
16
Ease of Admin
8.7
10
8.9
14
Quality of Support
9.2
64
9.4
18
Has the product been a good partner in doing business?
9.3
10
9.4
14
Product Direction (% positive)
9.3
103
10.0
17
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Compatibility
9.5
78
9.2
13
9.0
72
8.8
12
8.2
37
8.7
10
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.2
73
8.5
12
8.9
59
9.2
13
8.0
64
9.0
12
8.7
65
9.1
11
8.6
62
8.5
10
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
68
8.2
11
8.6
56
8.6
12
9.0
74
8.6
12
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Upland BA Insight are categorized as Enterprise Search Software
Unique Categories
Glean is categorized as AI Agent Builders and AI Agents For Business Operations
Upland BA Insight is categorized as Insight Engines
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland BA Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
49.3%
Information Technology and Services
25.4%
Financial Services
5.8%
Computer & Network Security
4.3%
Automotive
2.9%
Other
12.3%
Pharmaceuticals
13.0%
Manufacturing
8.7%
Legal Services
8.7%
Information Technology and Services
8.7%
Computer Software
8.7%
Other
52.2%
Discussions
Glean has no discussions with answers
Upland BA Insight has no discussions with answers
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