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Compare Glean and SearchUnify Cognitive Search 
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At a Glance
Market Segments
Enterprise (53.4% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Glean
Star Rating
(139)4.7 out of 5
Market Segments
Enterprise (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GleanSearchUnify Cognitive Search
Star Rating
(96)4.5 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SearchUnify Cognitive Search excels in its Quality of Support, with a score of 9.5, indicating that users feel well-supported and valued, while Glean follows closely with a score of 9.2.
- Reviewers mention that Glean offers superior Ease of Use with a score of 9.5, making it more intuitive for new users compared to SearchUnify's score of 8.3, which some users find less user-friendly.
- G2 users highlight that SearchUnify's Federated Search feature is robust, scoring 9.0, but Glean outperforms it with a score of 9.5, suggesting that Glean provides a more comprehensive search experience across multiple data sources.
- Users on G2 report that Glean's Integrations are particularly strong, scoring 9.0, which allows for seamless connectivity with other tools, while SearchUnify's score of 8.6 indicates room for improvement in this area.
- Reviewers mention that SearchUnify's Search Analytics feature, with a score of 8.2, provides valuable insights, but Glean's score of 8.6 suggests it offers more advanced analytics capabilities that help users better understand search behavior.
- Users say that both products perform well in Natural Language processing, but Glean's score of 8.6 indicates a slight edge over SearchUnify's 8.1, suggesting that Glean may better understand user queries in everyday language.
Pricing
Entry-Level Pricing
Glean
No pricing availableSearchUnify Cognitive Search
Cloud Edition
Contact Us
- Workspace Cloud
- Upto 3 Content Sources
- Upto 1 Search Client
Free Trial
Glean
No trial information availableSearchUnify Cognitive Search
Free Trial is available
Ratings
Meets Requirements
9.2
102
8.8
75
Ease of Use
9.5
107
8.4
78
Ease of Setup
8.6
14
8.1
65
Ease of Admin
8.7
10
8.3
66
Quality of Support
9.2
60
9.5
75
Has the product been a good partner in doing business?
9.3
10
9.5
70
Product Direction (% positive)
9.3
99
8.9
76
Features by Category
Compatibility
9.5
73
9.2
66
9.0
72
8.7
57
8.2
37
7.7
51
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.2
73
8.1
57
8.9
59
8.8
62
8.0
64
8.4
56
8.7
65
8.3
58
8.6
58
8.1
59
AI powered search - Enterprise Search Software
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Functionality
8.3
67
8.4
61
8.6
56
8.4
64
9.0
73
8.8
58
Compatibility - Enterprise Search Software
Not enough data
8.3
5
Not enough data
9.2
6
Not enough data
7.0
5
Functionality - Enterprise Search Software
Not enough data
8.3
5
Not enough data
9.2
6
Not enough data
8.9
6
Search Queries - Enterprise Search Software
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and SearchUnify Cognitive Search are categorized as Enterprise Search Software
Unique Categories
Glean is categorized as AI Agent Builders
SearchUnify Cognitive Search is categorized as AI Customer Support Agents
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SearchUnify Cognitive Search
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
49.6%
Information Technology and Services
25.6%
Financial Services
6.0%
Computer & Network Security
4.5%
Automotive
3.0%
Other
11.3%
Computer Software
39.8%
Information Technology and Services
22.6%
Computer & Network Security
9.7%
Telecommunications
3.2%
Semiconductors
2.2%
Other
22.6%
Discussions
Glean has no discussions with answers
What is SearchUnify used for?
1 Comment
Official Response from SearchUnify Cognitive Search
SearchUnify is an enterprise agentic platform designed to revolutionize information discovery and elevate both self-service and customer support experiences....Read more
SearchUnify Cognitive Search has no more discussions with answers
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