# Glean, Moveworks vs Kore.AI Comparison | | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 158 | 126 | 474 | | **Largest Market Segment** | Enterprise (52.6% of reviews) | Enterprise (76.3% of reviews) | Enterprise (43.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Glean Pros: - Ease of Use (5 reviews) - Speed (5 reviews) Cons: - Improvement Needed (3 reviews) - Search Functionality (2 reviews) ### Moveworks Pros: - Efficiency (11 reviews) - Ease of Use (10 reviews) Cons: - Complexity (5 reviews) - Learning Curve (4 reviews) ### Kore.AI Pros: - Ease of Use (209 reviews) - Features (118 reviews) Cons: - Learning Curve (47 reviews) - Usage Limitations (43 reviews) --- ## Ratings Comparison | Rating | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Meets Requirements** | 9.2 (113 reviews) | 8.3 (50 reviews) | 9.0 (329 reviews) | | **Ease of Use** | 9.5 (119 reviews) | 9.0 (69 reviews) | 9.1 (331 reviews) | | **Ease of Setup** | 8.8 (25 reviews) | 8.0 (41 reviews) | 9.0 (222 reviews) | | **Ease of Admin** | 8.7 (10 reviews) | 7.7 (35 reviews) | 8.9 (193 reviews) | | **Quality of Support** | 9.2 (70 reviews) | 8.7 (64 reviews) | 8.8 (320 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (10 reviews) | 9.0 (36 reviews) | 9.0 (181 reviews) | | **Product Direction (% positive)** | 9.3 (109 reviews) | 8.7 (45 reviews) | 9.6 (322 reviews) | --- ## Pricing ### Glean #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Moveworks #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Kore.AI #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Enterprise Search Software | Product | Score | Reviews | |---|---|---| | **Glean** | 8.7/10 | 95 | | **Moveworks** | N/A | N/A | | **Kore.AI** | 9.2/10 | 12 | #### Compatibility | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Federated Search** | 9.5 (83 reviews) | Not enough data | 9.2 (8 reviews) | | **File Types** | 9.0 (72 reviews) | Not enough data | 9.0 (8 reviews) | | **Global Language Support** | 8.2 (37 reviews) | Not enough data | 9.4 (8 reviews) | #### Agentic AI - Enterprise Search Software | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 9.4 (6 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.9 (6 reviews) | | **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 9.4 (6 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 9.2 (6 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.6 (6 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.6 (6 reviews) | #### Search Queries | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Typo Tolerance** | 8.2 (73 reviews) | Not enough data | 9.0 (8 reviews) | | **Faceted Search** | 8.9 (61 reviews) | Not enough data | 9.0 (8 reviews) | | **Synonyms** | 8.0 (64 reviews) | Not enough data | 9.4 (8 reviews) | | **Highlighting** | 8.7 (65 reviews) | Not enough data | 8.8 (8 reviews) | | **Natural Language** | 8.6 (64 reviews) | Not enough data | 9.0 (8 reviews) | #### AI powered search - Enterprise Search Software | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Relevance Tuning** | Not enough data | Not enough data | 9.3 (5 reviews) | | **NLP & Semantic search** | Not enough data | Not enough data | 9.7 (6 reviews) | #### Functionality | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Personalization** | 8.3 (68 reviews) | Not enough data | 9.4 (8 reviews) | | **Search Analytics** | 8.6 (56 reviews) | Not enough data | 9.6 (8 reviews) | | **Integrations** | 9.0 (76 reviews) | Not enough data | 9.6 (8 reviews) | #### Compatibility - Enterprise Search Software | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **File Types** | Not enough data | Not enough data | 9.0 (5 reviews) | | **Federated Search** | 9.4 (6 reviews) | Not enough data | 9.3 (5 reviews) | | **Global Language Support** | Not enough data | Not enough data | 9.3 (5 reviews) | #### Functionality - Enterprise Search Software | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Search Analytics** | Not enough data | Not enough data | 9.7 (6 reviews) | | **Integrations** | Not enough data | Not enough data | 9.4 (6 reviews) | #### Search Queries - Enterprise Search Software | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Highlighting** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Faceted Search** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Typo Tolerance** | Not enough data | Not enough data | 9.4 (6 reviews) | | **Synonyms** | Not enough data | Not enough data | 9.4 (6 reviews) | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | 8.8/10 | 254 | #### Responses | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Personalization** | Not enough data | 8.6 (23 reviews) | 9.0 (196 reviews) | | **Route To Human** | Not enough data | 8.5 (21 reviews) | 9.0 (184 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | 8.6 (23 reviews) | 9.2 (200 reviews) | #### Automation - AI Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | 8.7 (47 reviews) | | **Customer Interaction Automation** | Not enough data | Not enough data | 8.8 (49 reviews) | | **Lead Generation** | Not enough data | Not enough data | 8.6 (48 reviews) | | **Document Processing** | Not enough data | Not enough data | 8.8 (47 reviews) | | **Feedback Collection** | Not enough data | Not enough data | 9.0 (47 reviews) | #### Platform | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Conversation Editor** | Not enough data | 7.7 (10 reviews) | 9.1 (201 reviews) | | **Integration** | Not enough data | 8.1 (24 reviews) | 9.0 (197 reviews) | | **Human-In-The-Loop** | Not enough data | 8.1 (18 reviews) | 8.9 (183 reviews) | #### Autonomy - AI Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | 8.2 (47 reviews) | | **Adaptive Responses** | Not enough data | Not enough data | 8.5 (47 reviews) | | **Task Execution** | Not enough data | Not enough data | 8.8 (47 reviews) | | **Problem Solving** | Not enough data | Not enough data | 8.6 (49 reviews) | #### Generative AI | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.3 (8 reviews) | 9.0 (134 reviews) | | **AI Text Summarization** | Not enough data | 8.5 (8 reviews) | 8.9 (133 reviews) | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | 8.8/10 | 307 | #### Responses | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Customization** | Not enough data | Not enough data | 8.8 (249 reviews) | | **Control** | Not enough data | Not enough data | 8.8 (244 reviews) | | **Route To Human** | Not enough data | Not enough data | 8.8 (228 reviews) | | **Menu bars** | Not enough data | Not enough data | 8.8 (238 reviews) | | **Drip sequences** | Not enough data | Not enough data | 8.7 (219 reviews) | #### Platform | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Live chat** | Not enough data | Not enough data | 8.9 (235 reviews) | | **Integrations** | Not enough data | Not enough data | 8.9 (244 reviews) | | **Branding** | Not enough data | Not enough data | 8.7 (235 reviews) | | **Analytics** | Not enough data | Not enough data | 8.8 (246 reviews) | | **A/B testing** | Not enough data | Not enough data | 8.6 (228 reviews) | | **Role-based access** | Not enough data | Not enough data | 8.7 (233 reviews) | | **Collection of information** | Not enough data | Not enough data | 8.9 (232 reviews) | #### Generative AI | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 9.1 (159 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 9.0 (157 reviews) | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | 8.9/10 | 193 | #### Conversational Platform | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 8.9 (158 reviews) | | **Omnichannel** | Not enough data | Not enough data | 8.9 (158 reviews) | | **Contextual Engagement** | Not enough data | Not enough data | 8.9 (157 reviews) | | **Proactive Engagement** | Not enough data | Not enough data | 8.9 (157 reviews) | #### Support Automation | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Intelligent Routing** | Not enough data | Not enough data | 8.9 (155 reviews) | | **Seamless Escalation** | Not enough data | Not enough data | 8.8 (153 reviews) | | **Transcripts** | Not enough data | Not enough data | 8.9 (158 reviews) | | **Self-Serve Support** | Not enough data | Not enough data | 8.9 (155 reviews) | #### Generative AI | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 9.0 (115 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 8.9 (113 reviews) | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | N/A | N/A | #### Generative AI | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Bot Platforms | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### AI Agent Builders | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | N/A | N/A | #### Customization - AI Agent Builders | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Natural Language Configuration** | Not enough data | Not enough data | Not enough data | | **Tone Customization** | Not enough data | Not enough data | Not enough data | | **Security Guardrails** | Not enough data | Not enough data | Not enough data | #### Functionality - AI Agent Builders | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Omni-channel Support** | Not enough data | Not enough data | Not enough data | | **Agent Branding** | Not enough data | Not enough data | Not enough data | | **Proactive Response Capabilities** | Not enough data | Not enough data | Not enough data | | **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | #### Data and Analytics - AI Agent Builders | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | | **Contextual Awareness** | Not enough data | Not enough data | Not enough data | | **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | #### Integration - AI Agent Builders | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Workflow Automation** | Not enough data | Not enough data | Not enough data | | **API Usage** | Not enough data | Not enough data | Not enough data | | **Platform Interoperability** | Not enough data | Not enough data | Not enough data | | **CRM Data Integration** | Not enough data | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | 9.2/10 | 33 | | **Kore.AI** | N/A | N/A | #### Automation - AI IT Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Document Processing** | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | #### Autonomy - AI IT Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | 8.9 (9 reviews) | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | 8.3 (5 reviews) | Not enough data | #### IT Ticket Management - AI IT Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Ticket Status Updates** | Not enough data | 9.3 (5 reviews) | Not enough data | | **SLA Monitoring** | Not enough data | Not enough data | Not enough data | | **Ticket Categorization** | Not enough data | Not enough data | Not enough data | | **Ticket Assignment** | Not enough data | Not enough data | Not enough data | | **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | #### IT Support Automation - AI IT Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Knowledge Base Utilization** | Not enough data | 9.3 (10 reviews) | Not enough data | | **Workflow Automation** | Not enough data | 9.5 (10 reviews) | Not enough data | | **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | | **User Self-Service Assistance** | Not enough data | 9.6 (12 reviews) | Not enough data | | **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | ### AI Voice Assistants | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | 8.1/10 | 24 | #### Voice Recognition - AI Voice Assistants | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Voice Recognition** | Not enough data | Not enough data | 7.8 (19 reviews) | #### Speech Synthesis - AI Voice Assistants | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Speech Synthesis** | Not enough data | Not enough data | 7.9 (19 reviews) | | **Customizable speech** | Not enough data | Not enough data | 8.0 (19 reviews) | | **Multiple voice actions** | Not enough data | Not enough data | 7.7 (19 reviews) | #### Security and privacy - AI Voice Assistants | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Encrypted communication** | Not enough data | Not enough data | 8.5 (17 reviews) | #### Compatibility - AI Voice Assistants | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Cross platform compatibility** | Not enough data | Not enough data | 8.8 (18 reviews) | ### AI Orchestration | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | 8.9/10 | 15 | #### Workflow Design & Integration - AI Orchestration | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Dependency Management** | Not enough data | Not enough data | 8.9 (9 reviews) | | **Workflow Coordination** | Not enough data | Not enough data | 9.3 (9 reviews) | | **Multi-Provider API Connectivity** | Not enough data | Not enough data | 9.1 (9 reviews) | | **Multi-Step Workflow Creation** | Not enough data | Not enough data | 8.9 (9 reviews) | | **Enterprise System Integration** | Not enough data | Not enough data | 8.7 (9 reviews) | | **Real-Time Data Pipelines** | Not enough data | Not enough data | 8.9 (9 reviews) | #### Performance Optimization & Analytics - AI Orchestration | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Workflow Performance Dashboards** | Not enough data | Not enough data | 9.3 (9 reviews) | | **Workflow Reporting** | Not enough data | Not enough data | 9.1 (9 reviews) | | **Resource Utilization Monitoring** | Not enough data | Not enough data | 8.7 (9 reviews) | | **Computational Resource Management** | Not enough data | Not enough data | 8.3 (9 reviews) | | **Dynamic Scaling** | Not enough data | Not enough data | 8.9 (9 reviews) | | **Component Monitoring** | Not enough data | Not enough data | 8.5 (9 reviews) | #### Governance & Compliance Controls - AI Orchestration | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Regulatory Compliance** | Not enough data | Not enough data | 9.1 (9 reviews) | | **Governance Policy Enforcement** | Not enough data | Not enough data | 8.9 (9 reviews) | | **Role-Based Access Control** | Not enough data | Not enough data | 9.0 (10 reviews) | | **Audit Trail Management** | Not enough data | Not enough data | 8.9 (9 reviews) | | **Security Protocols** | Not enough data | Not enough data | 8.9 (9 reviews) | ### AI Agents for HR | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | N/A | N/A | #### Conversational Automation - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Conversational Assistants** | Not enough data | Not enough data | Not enough data | | **Multi‑Language Support & Localization** | Not enough data | Not enough data | Not enough data | #### Task Automation - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | #### Predictive Analytics - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Attrition and Engagement Prediction** | Not enough data | Not enough data | Not enough data | #### Compliance & Policy - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Policy Enforcement & Compliance** | Not enough data | Not enough data | Not enough data | #### Multi‑System Integration - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **System Integration & Data Access** | Not enough data | Not enough data | Not enough data | #### Proactive Intervention - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | Not enough data | #### Agent Governance - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | Not enough data | #### Talent Acquisition & Recruitment - AI Agents for HR | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **AI‑Powered Candidate Screening** | Not enough data | Not enough data | Not enough data | | **Interview & Scheduling Agent** | Not enough data | Not enough data | Not enough data | ### Conversational Interface Agents | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | N/A | N/A | #### Natural Language Interaction - Conversational Interface Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Natural Language Query Understanding** | Not enough data | Not enough data | Not enough data | | **Multi-Turn Conversation Management** | Not enough data | Not enough data | Not enough data | | **Voice & Text Interface Support** | Not enough data | Not enough data | Not enough data | #### Intent & Action Handling - Conversational Interface Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Data Retrieval from Connected Systems** | Not enough data | Not enough data | Not enough data | | **Intent Recognition & Mapping** | Not enough data | Not enough data | Not enough data | | **Action & Workflow Triggering** | Not enough data | Not enough data | Not enough data | #### Context & Personalization - Conversational Interface Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Conversation Context Persistence** | Not enough data | Not enough data | Not enough data | | **User Identity & Permission Awareness** | Not enough data | Not enough data | Not enough data | #### Enterprise Integration & Deployment - Conversational Interface Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Enterprise Application Integrations** | Not enough data | Not enough data | Not enough data | | **Security & Access Controls** | Not enough data | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Glean** | N/A | N/A | | **Moveworks** | N/A | N/A | | **Kore.AI** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Unique to Glean (1):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) **Unique to Moveworks (7):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration), [Chatbots Software](https://www.g2.com/categories/chatbots), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents) **Unique to Kore.AI (5):** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Chatbots Software](https://www.g2.com/categories/chatbots), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents) --- ## Reviewer Demographics ### By Company Size | Segment | Glean | Moveworks | Kore.AI | |---|---|---|---| | **Small-Business** | 3.9% | 15.5% | 29.3% | | **Mid-Market** | 43.4% | 8.2% | 27.2% | | **Enterprise** | 52.6% | 76.3% | 43.5% | ### By Industry #### Glean - **Computer Software:** 48.3% - **Information Technology and Services:** 24.8% - **Financial Services:** 6.2% - **Computer & Network Security:** 4.1% - **Automotive:** 2.8% - **Retail:** 1.4% - **Marketing and Advertising:** 1.4% - **Computer Games:** 1.4% - **Consumer Services:** 1.4% - **Civic & Social Organization:** 0.7% - **Other:** 7.6% #### Moveworks - **Information Technology and Services:** 35.8% - **Computer Software:** 14.9% - **Hospital & Health Care:** 7.5% - **Financial Services:** 6.0% - **Biotechnology:** 4.5% - **Telecommunications:** 4.5% - **Consulting:** 3.0% - **Government Administration:** 3.0% - **Automotive:** 1.5% - **Commercial Real Estate:** 1.5% - **Other:** 17.9% #### Kore.AI - **Information Technology and Services:** 27.8% - **Computer Software:** 19.5% - **Banking:** 10.7% - **Consulting:** 4.3% - **Computer & Network Security:** 2.9% - **Financial Services:** 2.7% - **Hospital & Health Care:** 2.7% - **Consumer Services:** 2.4% - **Telecommunications:** 2.1% - **Pharmaceuticals:** 2.1% - **Other:** 22.7% --- ## Alternatives ### Alternatives to Glean - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2316 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11781 reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) — 4.3/5 stars (142 reviews) - [Hebbia AI](https://www.g2.com/products/hebbia-ai-2026-02-24/reviews) — 4.3/5 stars (11 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews) - [GoLinks](https://www.g2.com/products/golinks/reviews) — 4.7/5 stars (806 reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) — 4.5/5 stars (292 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (766 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39020 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews) ### Alternatives to Moveworks - [Aisera](https://www.g2.com/products/aisera/reviews) — 4.4/5 stars (146 reviews) - [Leena AI Autonomous Agent](https://www.g2.com/products/leena-ai-autonomous-agent/reviews) — 4.6/5 stars (151 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews) - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2316 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews) - [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) — 4.3/5 stars (425 reviews) - [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) — 4.4/5 stars (392 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12347 reviews) ### Alternatives to Kore.AI - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews) - [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) — 4.4/5 stars (106 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews) - [Aisera](https://www.g2.com/products/aisera/reviews) — 4.4/5 stars (146 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1904 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1476 reviews) - [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (492 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4055 reviews) --- ## Top Discussions ### Glean No discussions available for this product. ### Moveworks No discussions available for this product. ### Kore.AI No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/glean-technologies-glean-vs-moveworks-vs-kore-ai)