Introducing G2.ai, the future of software buying.Try now
Compare Glean and Kore.AI 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Lyzr.ai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Typewise
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
At a Glance
Market Segments
Enterprise (53.7% of reviews)
Enterprise (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Glean
Star Rating
(140)4.7 out of 5
Market Segments
Enterprise (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GleanKore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, making it a preferred choice for businesses that require sophisticated conversational capabilities. In contrast, Glean, while still strong, has a slightly lower score of 9.0 in this area.
- Reviewers mention that Glean shines in Ease of Use, achieving a score of 9.5, which indicates a more user-friendly interface compared to Kore.AI's score of 9.1. This makes Glean a better option for teams looking for quick adoption without extensive training.
- G2 users highlight that Kore.AI offers superior Data Security with a score of 9.3, which is crucial for enterprises handling sensitive information. Glean, while still reliable, has a slightly lower score of 8.9, which may be a consideration for security-conscious buyers.
- Users on G2 report that Kore.AI's Feedback Collection feature is particularly effective, scoring 9.4, which allows businesses to gather insights efficiently. Glean's score of 8.5 in this area suggests it may not be as robust in facilitating user feedback.
- Reviewers mention that Glean's Integration capabilities are highly rated at 9.0, making it easier to connect with existing tools and workflows. Kore.AI also performs well with a score of 9.0, but Glean's user feedback indicates a more seamless experience in this regard.
- Users say that Kore.AI's Proactive Engagement feature, scoring 9.0, allows for more dynamic interactions with users, enhancing customer experience. Glean, while effective, has a lower score of 8.9, indicating it may not be as proactive in engaging users.
Pricing
Entry-Level Pricing
Glean
No pricing availableKore.AI
No pricing availableFree Trial
Glean
No trial information availableKore.AI
Free Trial is available
Ratings
Meets Requirements
9.2
103
9.0
325
Ease of Use
9.5
108
9.1
327
Ease of Setup
8.7
15
9.0
217
Ease of Admin
8.7
10
8.8
188
Quality of Support
9.2
61
8.8
316
Has the product been a good partner in doing business?
9.3
10
9.0
177
Product Direction (% positive)
9.3
100
9.7
318
Features by Category
Compatibility
9.5
74
9.0
7
9.0
72
8.8
7
8.2
37
9.3
7
Agentic AI - Enterprise Search Software
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Search Queries
8.2
73
8.8
7
8.9
59
8.8
7
8.0
64
9.3
7
8.7
65
8.6
7
8.6
59
8.8
7
AI powered search - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Functionality
8.3
67
9.3
7
8.6
56
9.5
7
9.0
73
9.5
7
Compatibility - Enterprise Search Software
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Functionality - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Search Queries - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Responses
Not enough data
8.9
196
Not enough data
9.0
184
Not enough data
9.2
199
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Platform
Not enough data
9.0
198
Not enough data
9.0
197
Not enough data
8.9
184
Autonomy - AI Agents
Not enough data
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Generative AI
Not enough data
8.9
135
Not enough data
8.9
134
Responses
Not enough data
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Platform
Not enough data
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Generative AI
Not enough data
9.0
160
Not enough data
9.0
158
Conversational Platform
Not enough data
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Support Automation
Not enough data
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Generative AI
Not enough data
8.9
116
Not enough data
8.9
115
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
7.7
20
Speech Synthesis - AI Voice Assistants
Not enough data
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Security and privacy - AI Voice Assistants
Not enough data
8.3
18
Compatibility - AI Voice Assistants
Not enough data
8.7
19
Workflow Design & Integration - AI Orchestration
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Performance Optimization & Analytics - AI Orchestration
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Kore.AI are categorized as Enterprise Search Software
Unique Categories
Glean is categorized as AI Agent Builders
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Conversational Support, Chatbots, and AI Orchestration
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
49.3%
Information Technology and Services
25.4%
Financial Services
6.0%
Computer & Network Security
4.5%
Automotive
3.0%
Other
11.9%
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Discussions
Glean has no discussions with answers
Kore.AI has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
