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Glassbox
Glassbox
(804)
4.9 out of 5
Glassbox
By Glassbox
Optimized for quick response
OWOX
OWOX
(296)
4.9 out of 5
OWOX
By OWOX
At a Glance
Glassbox
Glassbox
Star Rating
(804)4.9 out of 5
Market Segments
Enterprise (78.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Glassbox
OWOX
OWOX
Star Rating
(296)4.9 out of 5
Market Segments
Small-Business (47.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Glassbox excels in user experience, particularly with its visual session replay feature, which allows users to quickly identify areas for improvement in user behavior. This capability is highlighted as a significant advantage, making it easier to create analytical reports based on real-time data.
  • Users say that OWOX provides excellent support, with many praising the team's responsiveness and willingness to assist with requests. Reviewers appreciate the product's ability to adapt to market challenges, such as the transition to a cookie-less environment, showcasing OWOX's commitment to evolving alongside user needs.
  • According to verified reviews, Glassbox's automatic data capture without the need for tagging is a standout feature, allowing for a more streamlined data collection process. This ease of use is frequently mentioned, making it a preferred choice for users who prioritize efficiency in their analytics.
  • Reviewers mention that OWOX offers a clean and intuitive user interface, which contributes to a smooth integration process. Users have noted that the ability to import cost data into Google Analytics significantly aids in analyzing ROI across various channels, enhancing decision-making capabilities.
  • G2 reviewers highlight that while both products have high ratings for support quality, Glassbox's extensive market presence and larger user base provide a wealth of resources and community support that can be beneficial for enterprise-level users.
  • Users express that OWOX's strong focus on small businesses allows for tailored features that meet specific needs, but they also note that Glassbox's comprehensive analytics capabilities may be more suitable for larger organizations looking for in-depth insights and advanced reporting options.
Pricing
Entry-Level Pricing
Glassbox
No pricing available
OWOX
Community
Free
Per Month
Browse all 3 pricing plans
Free Trial
Glassbox
Free Trial is available
OWOX
Free Trial is available
Ratings
Meets Requirements
9.8
736
9.7
267
Ease of Use
9.7
738
8.8
266
Ease of Setup
9.8
473
9.0
66
Ease of Admin
9.8
343
9.1
69
Quality of Support
9.8
735
9.8
260
Has the product been a good partner in doing business?
9.9
347
9.4
67
Product Direction (% positive)
9.9
727
9.5
259
Features by Category
Analytics PlatformsHide 48 FeaturesShow 48 Features
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Data Modeling and Blending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital AnalyticsHide 31 FeaturesShow 31 Features
9.9
665
Not enough data
Metrics
9.9
572
Not enough data
9.9
566
Not enough data
9.9
560
Not enough data
9.9
564
Not enough data
9.9
559
Not enough data
9.9
545
Not enough data
9.9
541
Not enough data
9.9
546
Not enough data
9.9
541
Not enough data
Reporting
9.9
554
Not enough data
9.9
540
Not enough data
9.8
532
Not enough data
9.9
532
Not enough data
9.9
528
Not enough data
9.9
520
Not enough data
9.9
532
Not enough data
Other
9.9
522
Not enough data
9.9
505
Not enough data
9.9
503
Not enough data
9.9
497
Not enough data
9.9
490
Not enough data
9.8
486
Not enough data
9.9
488
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Administration
9.9
516
Not enough data
9.9
492
Not enough data
9.9
530
Not enough data
9.8
518
Not enough data
Mobile App AnalyticsHide 14 FeaturesShow 14 Features
10.0
549
Not enough data
User Identification
9.9
478
Not enough data
10.0
481
Not enough data
10.0
485
Not enough data
Tracking & Reporting
10.0
472
Not enough data
10.0
471
Not enough data
10.0
468
Not enough data
9.9
465
Not enough data
10.0
474
Not enough data
10.0
468
Not enough data
Metrics
10.0
457
Not enough data
9.9
469
Not enough data
10.0
470
Not enough data
10.0
467
Not enough data
9.9
470
Not enough data
Session ReplayHide 10 FeaturesShow 10 Features
9.7
597
Not enough data
User Behavior
9.8
518
|
Verified
Not enough data
9.8
514
|
Verified
Not enough data
9.8
515
|
Verified
Not enough data
A/B Testing
9.8
501
|
Verified
Not enough data
9.8
506
Not enough data
9.8
526
|
Verified
Not enough data
9.9
494
|
Verified
Not enough data
Visitor Information
9.8
540
|
Verified
Not enough data
9.8
561
|
Verified
Not enough data
Agentic AI - Session Replay
8.5
11
Not enough data
Data PreparationHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data Source Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Exporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Product AnalyticsHide 12 FeaturesShow 12 Features
9.8
483
Not enough data
Product Analytics
10.0
449
Not enough data
9.9
449
Not enough data
9.9
450
Not enough data
10.0
452
Not enough data
9.9
457
Not enough data
10.0
451
Not enough data
9.9
468
Not enough data
10.0
445
Not enough data
Agentic AI - Product Analytics
9.5
7
Not enough data
9.8
7
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
Data GovernanceHide 29 FeaturesShow 29 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintainence
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce AnalyticsHide 15 FeaturesShow 15 Features
10.0
322
9.3
128
Analytics
10.0
294
9.7
122
10.0
297
9.7
121
10.0
293
9.8
121
10.0
297
9.7
118
10.0
295
9.2
105
10.0
311
9.7
105
Administration
10.0
307
9.8
115
10.0
290
8.8
98
10.0
290
9.7
118
Generative AI
10.0
58
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
10.0
448
Not enough data
Experience
10.0
435
Not enough data
9.9
437
Not enough data
9.9
437
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.9
407
Not enough data
9.9
431
Not enough data
9.9
430
Not enough data
Performance
10.0
430
Not enough data
10.0
432
Not enough data
10.0
429
Not enough data
10.0
430
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
9.8
344
Not enough data
Platform Basics
9.9
339
Not enough data
9.9
340
Not enough data
9.9
333
Not enough data
9.9
335
Not enough data
10.0
163
Not enough data
Agentic AI - Customer Journey Mapping
9.0
7
Not enough data
Data MappingHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
9.8
513
Not enough data
Platform Basics
9.9
471
|
Verified
Not enough data
9.8
475
|
Verified
Not enough data
Platform Data
9.9
472
|
Verified
Not enough data
9.9
470
|
Verified
Not enough data
9.9
476
|
Verified
Not enough data
9.9
473
|
Verified
Not enough data
Platform Additional Functionality
9.8
473
|
Verified
Not enough data
9.9
466
|
Verified
Not enough data
9.9
477
|
Verified
Not enough data
Agentic AI - Customer Journey Analytics
10.0
6
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
Feedback AnalyticsHide 12 FeaturesShow 12 Features
9.8
218
Not enough data
Feedback Management
9.9
211
Not enough data
9.9
211
Not enough data
9.9
211
Not enough data
Feedback Analysis
9.9
212
Not enough data
9.7
209
Not enough data
9.9
211
Not enough data
Feedback Sources
9.9
210
Not enough data
9.9
212
Not enough data
9.4
210
Not enough data
9.9
209
Not enough data
Generative AI
9.8
67
Not enough data
Feature Not Available
Not enough data
Digital Accessibility PlatformsHide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Accessibility ToolsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
10.0
304
Not enough data
Generative AI
10.0
62
Not enough data
Feature Not Available
Not enough data
Survey Management
10.0
290
Not enough data
10.0
270
Not enough data
10.0
269
Not enough data
9.6
264
Not enough data
Process Management
10.0
264
Not enough data
10.0
266
Not enough data
10.0
268
Not enough data
10.0
280
Not enough data
System Management
10.0
243
Not enough data
10.0
238
Not enough data
Heatmap ToolsHide 15 FeaturesShow 15 Features
9.9
499
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.9
480
Not enough data
9.9
481
Not enough data
9.9
466
Not enough data
9.9
464
Not enough data
9.9
467
Not enough data
Reporting
10.0
467
Not enough data
9.9
466
Not enough data
9.9
467
Not enough data
10.0
460
Not enough data
Marketing AnalyticsHide 15 FeaturesShow 15 Features
Not enough data
9.6
233
Marketing Operations
Not enough data
9.8
205
|
Verified
Not enough data
9.9
215
|
Verified
Not enough data
9.5
201
|
Verified
Not enough data
9.5
204
|
Verified
Not enough data
9.6
69
|
Verified
Not enough data
9.1
56
Campaign Activity
Not enough data
9.7
203
|
Verified
Not enough data
9.8
215
|
Verified
Not enough data
9.2
200
|
Verified
Not enough data
9.8
206
|
Verified
Not enough data
9.3
189
|
Verified
Not enough data
9.6
58
|
Verified
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile AnalyticsHide 5 FeaturesShow 5 Features
10.0
496
Not enough data
Metrics
10.0
457
Not enough data
9.9
469
Not enough data
10.0
470
Not enough data
10.0
467
Not enough data
9.9
470
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
10.0
495
Not enough data
Variation Testing
10.0
429
Not enough data
10.0
428
Not enough data
10.0
431
Not enough data
10.0
436
Not enough data
10.0
427
Not enough data
10.0
430
Not enough data
Reporting
10.0
459
Not enough data
10.0
456
Not enough data
Personalization
10.0
445
Not enough data
10.0
428
Not enough data
10.0
425
Not enough data
Administration
10.0
426
Not enough data
10.0
428
Not enough data
10.0
429
Not enough data
10.0
429
Not enough data
Categories
Categories
Shared Categories
Glassbox
Glassbox
OWOX
OWOX
Glassbox and OWOX are categorized as E-Commerce Analytics
Unique Categories
Glassbox
OWOX
Reviews
Reviewers' Company Size
Glassbox
Glassbox
Small-Business(50 or fewer emp.)
4.5%
Mid-Market(51-1000 emp.)
17.3%
Enterprise(> 1000 emp.)
78.3%
OWOX
OWOX
Small-Business(50 or fewer emp.)
47.8%
Mid-Market(51-1000 emp.)
43.3%
Enterprise(> 1000 emp.)
9.0%
Reviewers' Industry
Glassbox
Glassbox
Financial Services
37.2%
Insurance
11.5%
Retail
11.1%
Telecommunications
6.3%
Banking
3.6%
Other
30.3%
OWOX
OWOX
Marketing and Advertising
19.7%
Information Technology and Services
12.5%
Computer Software
10.7%
Retail
9.3%
Internet
4.2%
Other
43.6%
Alternatives
Glassbox
Glassbox Alternatives
Contentsquare
Contentsquare
Add Contentsquare
Heap
Heap
Add Heap
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
OWOX
OWOX Alternatives
Looker
Looker
Add Looker
Mixpanel
Mixpanel
Add Mixpanel
HubSpot Marketing Hub
HubSpot Marketing Hub
Add HubSpot Marketing Hub
Domo
Domo
Add Domo
Discussions
Glassbox
Glassbox Discussions
When do we get to utilize Customer Journey Maps?
2 Comments
Official Response from Glassbox
Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features. With your impending...Read more
Can you configure struggle scores based on a journey type
2 Comments
David G.
DG
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will...Read more
What is the best way to insights which are only relevant to me
1 Comment
David G.
DG
Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the...Read more
See all discussions
OWOX
OWOX Discussions
What is OWOX BI used for?
1 Comment
Official Response from OWOX
OWOX BI is an all-in-one marketing analytics platform that covers everything from data collection and user behavior tracking to attribution modeling and...Read more
Monty the Mongoose crying
OWOX has no more discussions with answers
See all discussions
Ask Glassbox a QuestionContact Glassbox
Ask OWOX a QuestionContact OWOX

Spotlight Categories

Add Product
Glassbox
Glassbox
Optimized for quick response
OWOX
OWOX