# Glassbox, Mode vs Contentsquare Comparison

| | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 809 | 330 | 631 | 
| **Largest Market Segment** | Enterprise (77.8% of reviews) | Mid-Market (46.4% of reviews) | Enterprise (48.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free All the basics for individual analysts | Free | 

---
## Top Pros & Cons

### Glassbox

Pros:
- Ease of Use (210 reviews)
- Session Replay (190 reviews)

Cons:
- Session Issues (70 reviews)
- Not Intuitive (65 reviews)

### Mode

Pros:
- Capabilities (1 reviews)
- Customization (1 reviews)

Cons:
- Complex Setup (1 reviews)
- Complex Usage (1 reviews)

### Contentsquare

Pros:
- Insights (39 reviews)
- Analytics (32 reviews)

Cons:
- Missing Features (11 reviews)
- Complex Features (10 reviews)

---
## Ratings Comparison
| Rating | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
  | **Meets Requirements** | 9.8 (739 reviews) | 8.7 (285 reviews) | 8.9 (357 reviews) | 
  | **Ease of Use** | 9.7 (741 reviews) | 8.7 (289 reviews) | 8.4 (391 reviews) | 
  | **Ease of Setup** | 9.8 (476 reviews) | 8.8 (66 reviews) | 7.7 (166 reviews) | 
  | **Ease of Admin** | 9.8 (343 reviews) | 8.9 (66 reviews) | 8.4 (102 reviews) | 
  | **Quality of Support** | 9.8 (738 reviews) | 8.9 (215 reviews) | 9.4 (352 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (347 reviews) | 9.1 (65 reviews) | 9.2 (101 reviews) | 
  | **Product Direction (% positive)** | 9.8 (730 reviews) | 8.8 (283 reviews) | 9.3 (313 reviews) | 

---
## Pricing

### Glassbox

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Mode

#### Entry-Level Pricing

Plan: Studio

Price: Free All the basics for individual analysts

Description: Included:

Key Features:
-  SQL, Python, & R
- Private database connections

[Browse all 3 editions](https://www.g2.com/products/mode-mode/pricing)

#### Free Trial

Yes

### Contentsquare

#### Entry-Level Pricing

Plan: Free plan

Price: Free

Description: A simple way to get started

Key Features:
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access

[Browse all 4 editions](https://www.g2.com/products/contentsquare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | 8.4/10 | 239 |
| **Contentsquare** | N/A | N/A |

#### Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Reports Interface** | Not enough data | 8.7 (212 reviews) ✓ Verified | Not enough data | 
| **Steps to Answer** | Not enough data | 8.1 (167 reviews) ✓ Verified | Not enough data | 
| **Graphs and Charts** | Not enough data | 8.3 (215 reviews) ✓ Verified | Not enough data | 
| **Score Cards** | Not enough data | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.6 (206 reviews) ✓ Verified | Not enough data | 

#### Self Service 

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | 8.3 (162 reviews) ✓ Verified | Not enough data | 
| **Data Column Filtering** | Not enough data | 8.2 (182 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | Not enough data | 8.0 (179 reviews) ✓ Verified | Not enough data | 
| **Search** | Not enough data | 7.9 (181 reviews) ✓ Verified | Not enough data | 
| **Collaboration / Workflow** | Not enough data | 8.2 (169 reviews) ✓ Verified | Not enough data | 
| **Automodeling** | Not enough data | Feature Not Available | Not enough data | 

#### Advanced Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | 7.8 (116 reviews) ✓ Verified | Not enough data | 
| **Data Visualization** | Not enough data | 8.7 (192 reviews) ✓ Verified | Not enough data | 
| **Big Data Services** | Not enough data | 8.4 (130 reviews) ✓ Verified | Not enough data | 

#### Building Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Transformation** | Not enough data | 8.5 (84 reviews) ✓ Verified | Not enough data | 
| **Data Modeling** | Not enough data | 8.3 (88 reviews) ✓ Verified | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | 7.7 (64 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.2 (57 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Analytics Platforms

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | 8.3/10 | 242 |
| **Contentsquare** | N/A | N/A |

#### Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Reports Interface** | Not enough data | 8.7 (212 reviews) ✓ Verified | Not enough data | 
| **Steps to Answer** | Not enough data | 8.1 (167 reviews) ✓ Verified | Not enough data | 
| **Graphs and Charts** | Not enough data | 8.3 (215 reviews) ✓ Verified | Not enough data | 
| **Score Cards** | Not enough data | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.6 (206 reviews) ✓ Verified | Not enough data | 

#### Data Preparation

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Connectors** | Not enough data | 8.4 (61 reviews) ✓ Verified | Not enough data | 
| **Data Governance** | Not enough data | 8.1 (62 reviews) ✓ Verified | Not enough data | 

#### Data Modeling and Blending

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Querying** | Not enough data | 9.3 (96 reviews) ✓ Verified | Not enough data | 
| **Data Filtering** | Not enough data | 8.7 (93 reviews) ✓ Verified | Not enough data | 
| **Data Blending** | Not enough data | 8.8 (70 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Self Service 

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | 8.3 (162 reviews) ✓ Verified | Not enough data | 
| **Data Column Filtering** | Not enough data | 8.2 (182 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | Not enough data | 8.0 (179 reviews) ✓ Verified | Not enough data | 
| **Search** | Not enough data | 7.9 (181 reviews) ✓ Verified | Not enough data | 
| **Collaboration / Workflow** | Not enough data | 8.2 (169 reviews) ✓ Verified | Not enough data | 
| **Automodeling** | Not enough data | Feature Not Available | Not enough data | 

#### Deployment & Integration - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **No-code Dashboard Builder** | Not enough data | Not enough data | Not enough data | 
| **Report Scheduling and Automation** | Not enough data | Not enough data | Not enough data | 
| **Embedded Analytics and White-labeling** | Not enough data | Not enough data | Not enough data | 
| **Data Source Connectivity** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | 7.8 (116 reviews) ✓ Verified | Not enough data | 
| **Data Visualization** | Not enough data | 8.7 (192 reviews) ✓ Verified | Not enough data | 
| **Big Data Services** | Not enough data | 8.4 (130 reviews) ✓ Verified | Not enough data | 

#### Performance & Scalability - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Large data handling and Query Speed** | Not enough data | Not enough data | Not enough data | 
| **Concurrent User Support** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics & Modeling - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Modeling and Governance** | Not enough data | Not enough data | Not enough data | 
| **Notebook and Script Integration** | Not enough data | Not enough data | Not enough data | 
| **Built-in Predictive and Statistical Models** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI Capabilities - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Auto-generated Insights and Narratives** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Queries** | Not enough data | Not enough data | Not enough data | 
| **Proactive KPI Monitoring and Alerts** | Not enough data | Not enough data | Not enough data | 
| **AI Agents for Analytical Follow-ups** | Not enough data | Not enough data | Not enough data | 

#### Personalized Intelligence - Analytics Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Behavioral Learning for Contextual Query Refinement** | Not enough data | Not enough data | Not enough data | 
| **Role-based Insight Personalization** | Not enough data | Not enough data | Not enough data | 
| **Conversational and Prompt-based Analytics** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Transformation** | Not enough data | 8.5 (84 reviews) ✓ Verified | Not enough data | 
| **Data Modeling** | Not enough data | 8.3 (88 reviews) ✓ Verified | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | 7.7 (64 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.2 (57 reviews) ✓ Verified | Not enough data | 

### Embedded Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | 8.4/10 | 238 |
| **Contentsquare** | N/A | N/A |

#### Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Reports Interface** | Not enough data | 8.7 (212 reviews) ✓ Verified | Not enough data | 
| **Steps to Answer** | Not enough data | 8.1 (167 reviews) ✓ Verified | Not enough data | 
| **Graphs and Charts** | Not enough data | 8.3 (215 reviews) ✓ Verified | Not enough data | 
| **Score Cards** | Not enough data | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.6 (206 reviews) ✓ Verified | Not enough data | 

#### Self Service 

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | 8.3 (162 reviews) ✓ Verified | Not enough data | 
| **Data Column Filtering** | Not enough data | 8.2 (182 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | Not enough data | 8.0 (179 reviews) ✓ Verified | Not enough data | 
| **Search** | Not enough data | 7.9 (181 reviews) ✓ Verified | Not enough data | 
| **Collaboration / Workflow** | Not enough data | 8.2 (169 reviews) ✓ Verified | Not enough data | 
| **Automodeling** | Not enough data | Feature Not Available | Not enough data | 

#### Building Reports

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Transformation** | Not enough data | 8.5 (84 reviews) ✓ Verified | Not enough data | 
| **Data Modeling** | Not enough data | 8.3 (88 reviews) ✓ Verified | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | 7.7 (64 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.2 (57 reviews) ✓ Verified | Not enough data | 

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.9/10 | 667 |
| **Mode** | 8.7/10 | 61 |
| **Contentsquare** | 8.7/10 | 201 |

#### Metrics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Sessions - Digital Analytics** | 9.9 (573 reviews) | 9.1 (32 reviews) | 9.0 (155 reviews) | 
| **Engagement** | 9.9 (567 reviews) | 9.1 (34 reviews) | 9.3 (158 reviews) | 
| **Entry and Exit Pages** | 9.9 (560 reviews) | 8.3 (29 reviews) | 9.1 (158 reviews) | 
| **Standard Event Tracking** | 9.9 (564 reviews) | 8.8 (31 reviews) | 8.7 (142 reviews) | 
| **Custom Event Tracking** | 9.9 (559 reviews) | 8.9 (31 reviews) | 8.8 (134 reviews) | 
| **Retention** | 9.9 (546 reviews) | 8.7 (33 reviews) | 8.9 (115 reviews) | 
| **Return** | 9.9 (541 reviews) | 8.6 (25 reviews) | 8.7 (110 reviews) | 
| **Conversions** | 9.9 (546 reviews) | 8.6 (33 reviews) | 9.0 (157 reviews) | 
| **Funnels** | 9.9 (542 reviews) | 8.6 (36 reviews) | 9.1 (147 reviews) | 

#### Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Real-Time Reporting** | 9.9 (554 reviews) | 8.9 (44 reviews) | 8.6 (136 reviews) | 
| **Trending** | 9.9 (541 reviews) | 8.7 (39 reviews) | 8.8 (119 reviews) | 
| **Retroactive Reporting** | 9.8 (532 reviews) | 9.2 (42 reviews) | 8.3 (130 reviews) | 
| **Segmentation** | 9.9 (533 reviews) | 8.7 (38 reviews) | 8.9 (163 reviews) | 
| **Mobile Reporting** | 9.9 (528 reviews) | 8.7 (21 reviews) | 9.0 (132 reviews) | 
| **Unification Across Devices** | 9.9 (520 reviews) | 9.1 (29 reviews) | 8.6 (106 reviews) | 
| **Custom Reports and Dashboards** | 9.9 (532 reviews) | 9.0 (49 reviews) | 8.6 (150 reviews) | 

#### Other

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **User Data** | 9.9 (522 reviews) | 8.8 (39 reviews) | 8.7 (114 reviews) | 
| **Site Search Reporting** | 9.9 (505 reviews) | 8.1 (29 reviews) | 8.0 (98 reviews) | 
| **Load Time Monitoring** | 9.9 (503 reviews) | 8.3 (31 reviews) | 8.8 (108 reviews) | 
| **Campaign Tracking** | 9.9 (497 reviews) | 8.6 (32 reviews) | 8.3 (107 reviews) | 
| **E-Commerce** | 9.9 (491 reviews) | 8.6 (27 reviews) | 9.0 (127 reviews) | 
| **Promotional Messages** | 9.8 (486 reviews) | 8.3 (23 reviews) | 8.2 (62 reviews) | 
| **Administration Alerts** | 9.9 (488 reviews) | 8.5 (27 reviews) | 8.7 (88 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Decision Making** | 10.0 (5 reviews) | Not enough data | 8.3 (5 reviews) | 

#### Administration

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **API / Integrations** | 9.9 (516 reviews) | 9.0 (38 reviews) | 8.3 (108 reviews) | 
| **QA Testing** | 9.9 (492 reviews) | 8.6 (32 reviews) | 8.4 (94 reviews) | 
| **Performance and Reliability** | 9.9 (530 reviews) | 9.0 (53 reviews) | 8.8 (139 reviews) | 
| **User, Role, and Access Management** | 9.8 (518 reviews) | 9.0 (49 reviews) | 9.0 (126 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 549 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.8/10 | 29 |

#### User Identification

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Demographics** | 9.9 (478 reviews) | Not enough data | 8.5 (11 reviews) | 
| **User Segmentation** | 10.0 (481 reviews) | Not enough data | 9.0 (22 reviews) | 
| **Geolocation** | 10.0 (485 reviews) | Not enough data | 8.3 (9 reviews) | 

#### Tracking & Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Custom Event Tracking** | 10.0 (472 reviews) | Not enough data | 9.0 (15 reviews) | 
| **Real-Time Insights** | 10.0 (471 reviews) | Not enough data | 8.4 (18 reviews) | 
| **Attribution** | 10.0 (468 reviews) | Not enough data | 8.3 (7 reviews) | 
| **Dashboard** | 9.9 (465 reviews) | Not enough data | 8.3 (22 reviews) | 
| **User Path Tracking** | 10.0 (474 reviews) | Not enough data | 9.3 (22 reviews) | 
| **User Activity History** | 10.0 (468 reviews) | Not enough data | 8.8 (17 reviews) | 

#### Metrics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Engagement** | 10.0 (457 reviews) | Not enough data | 9.2 (26 reviews) | 
| **Exit Tracking** | 9.9 (469 reviews) | Not enough data | 9.3 (23 reviews) | 
| **Retention** | 10.0 (470 reviews) | Not enough data | 8.8 (20 reviews) | 
| **Return** | 10.0 (467 reviews) | Not enough data | 8.9 (16 reviews) | 
| **Conversions** | 9.9 (470 reviews) | Not enough data | 9.0 (25 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.7/10 | 599 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.5/10 | 168 |

#### User Behavior

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Click Tracking** | 9.8 (518 reviews) ✓ Verified | Not enough data | 9.4 (126 reviews) ✓ Verified | 
| **Mouse Movement ** | 9.8 (514 reviews) ✓ Verified | Not enough data | 8.8 (112 reviews) ✓ Verified | 
| **Frustration Tracking** | 9.8 (515 reviews) ✓ Verified | Not enough data | 8.9 (121 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Error and Bug Tracking** | 9.8 (501 reviews) ✓ Verified | Not enough data | 8.5 (92 reviews) ✓ Verified | 
| **Split URL Testing** | 9.8 (506 reviews) | Not enough data | 8.4 (58 reviews) | 
| **Data Analysis** | 9.8 (528 reviews) ✓ Verified | Not enough data | 9.1 (134 reviews) | 
| **Notes** | 9.9 (494 reviews) ✓ Verified | Not enough data | 7.8 (66 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **User Identification** | 9.8 (540 reviews) ✓ Verified | Not enough data | 8.0 (81 reviews) ✓ Verified | 
| **Search Box** | 9.8 (561 reviews) ✓ Verified | Not enough data | 8.0 (81 reviews) | 

#### Agentic AI - Session Replay

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Cross-system Integration** | 8.5 (11 reviews) | Not enough data | 7.6 (12 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.8/10 | 483 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.9/10 | 46 |

#### Product Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Account-Level Analytics** | 10.0 (449 reviews) | Not enough data | 8.6 (27 reviews) | 
| **User-Level Analytics** | 9.9 (449 reviews) | Not enough data | 8.9 (33 reviews) | 
| **Segmentation** | 9.9 (450 reviews) | Not enough data | 9.2 (41 reviews) | 
| **Funnels** | 10.0 (452 reviews) | Not enough data | 9.4 (40 reviews) | 
| **Alerts** | 9.9 (457 reviews) | Not enough data | 8.8 (31 reviews) | 
| **Multi-Product Analytics** | 10.0 (451 reviews) | Not enough data | 8.8 (26 reviews) | 
| **User Scoring** | 9.9 (468 reviews) | Not enough data | 8.5 (24 reviews) | 
| **Integrations** | 10.0 (445 reviews) | Not enough data | 8.8 (27 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.8 (7 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 9.2 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 10.0 (6 reviews) | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 322 |
| **Mode** | N/A | N/A |
| **Contentsquare** | N/A | N/A |

#### Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Reports** | 10.0 (294 reviews) | Not enough data | Not enough data | 
| **Dashboard** | 10.0 (297 reviews) | Not enough data | Not enough data | 
| **Web Analytics** | 10.0 (293 reviews) | Not enough data | Not enough data | 
| **Campaign Tracking** | 10.0 (297 reviews) | Not enough data | Not enough data | 
| **Customer Demographics** | 10.0 (295 reviews) | Not enough data | Not enough data | 
| **Predictive Analytics** | 10.0 (311 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Data Storage** | 10.0 (307 reviews) | Not enough data | Not enough data | 
| **A/B Testing** | 10.0 (290 reviews) | Not enough data | Not enough data | 
| **Integrations** | 10.0 (290 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | 10.0 (58 reviews) | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 449 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.8/10 | 63 |

#### Experience

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Real-Time Monitoring** | 10.0 (435 reviews) | Not enough data | 9.0 (29 reviews) | 
| **Session Replay** | 9.9 (437 reviews) | Not enough data | 9.4 (44 reviews) | 
| **Behavioral Analysis** | 9.9 (438 reviews) | Not enough data | 9.7 (55 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Content Management** | 9.9 (407 reviews) | Not enough data | 9.3 (26 reviews) | 
| **Alerts** | 9.9 (431 reviews) | Not enough data | 8.8 (31 reviews) | 
| **Budget Analysis** | 9.9 (430 reviews) | Not enough data | 7.6 (21 reviews) | 

#### Performance

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Uptime Monitoring** | 10.0 (430 reviews) | Not enough data | 8.9 (20 reviews) | 
| **Performance Monitoring** | 10.0 (432 reviews) | Not enough data | 9.4 (31 reviews) | 
| **Issue Tracking** | 10.0 (429 reviews) | Not enough data | 8.5 (31 reviews) | 
| **Resource Monitoring** | 10.0 (430 reviews) | Not enough data | 8.3 (19 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.8/10 | 345 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.2/10 | 95 |

#### Platform Basics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Templates** | 9.9 (340 reviews) | Not enough data | 8.3 (52 reviews) | 
| **Exporting** | 9.9 (340 reviews) | Not enough data | 8.1 (60 reviews) | 
| **Multi-user Access and Collaboration** | 9.9 (333 reviews) | Not enough data | 8.4 (63 reviews) | 
| **Multiple Personas** | 9.9 (335 reviews) | Not enough data | 7.9 (42 reviews) | 
| **Data Analytics ** | 10.0 (163 reviews) | Not enough data | 8.8 (34 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | 9.0 (7 reviews) | Not enough data | 7.9 (7 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.8/10 | 514 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.3/10 | 146 |

#### Platform Basics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Dynamic Segmentation** | 9.9 (471 reviews) ✓ Verified | Not enough data | 8.7 (78 reviews) | 
| **Journey Optimization** | 9.8 (475 reviews) ✓ Verified | Not enough data | 9.0 (111 reviews) | 

#### Platform Data

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Journey Reporting** | 9.9 (472 reviews) ✓ Verified | Not enough data | 8.9 (124 reviews) | 
| **Trends Reporting** | 9.9 (470 reviews) ✓ Verified | Not enough data | 8.6 (81 reviews) | 
| **Dashboards** | 9.9 (477 reviews) ✓ Verified | Not enough data | 8.8 (121 reviews) | 
| **Advanced Data Filtering** | 9.9 (473 reviews) ✓ Verified | Not enough data | 8.5 (81 reviews) | 

#### Platform Additional Functionality

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Journey Mapping** | 9.8 (473 reviews) ✓ Verified | Not enough data | 9.0 (127 reviews) | 
| **Integrations** | 9.9 (466 reviews) ✓ Verified | Not enough data | 8.4 (81 reviews) | 
| **Automated Alerts** | 9.9 (477 reviews) ✓ Verified | Not enough data | 8.1 (70 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | 10.0 (6 reviews) | Not enough data | 6.8 (10 reviews) | 
| **Cross-system Integration** | 9.3 (7 reviews) | Not enough data | 6.9 (12 reviews) | 
| **Adaptive Learning** | 9.5 (7 reviews) | Not enough data | 8.0 (9 reviews) | 
| **Proactive Assistance** | 10.0 (6 reviews) | Not enough data | 7.8 (9 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.8/10 | 218 |
| **Mode** | N/A | N/A |
| **Contentsquare** | N/A | N/A |

#### Feedback Management

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Tagging** | 9.9 (211 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 9.9 (211 reviews) | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | 9.9 (211 reviews) | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Thematic Analysis** | 9.9 (212 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 9.7 (209 reviews) | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | 9.9 (211 reviews) | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Online Reviews** | 9.9 (210 reviews) | Not enough data | Not enough data | 
| **Surveys** | 9.9 (212 reviews) | Not enough data | Not enough data | 
| **Social Media** | 9.4 (210 reviews) | Not enough data | Not enough data | 
| **Customer Service Channels** | 9.9 (209 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | 9.8 (67 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

### Digital Accessibility Platforms

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | N/A | N/A |
| **Contentsquare** | N/A | N/A |

#### Monitoring

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Compliance Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Crawling** | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Prioritization** | Not enough data | Not enough data | Not enough data | 
| **Site Comparison** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Automated Testing** | Not enough data | Not enough data | Not enough data | 
| **Automated Scan** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Automated Regression Testing** | Not enough data | Not enough data | Not enough data | 
| **Customizable Testing Tools** | Not enough data | Not enough data | Not enough data | 
| **Multi-User Testing** | Not enough data | Not enough data | Not enough data | 
| **Filtering ** | Not enough data | Not enough data | Not enough data | 
| **Overlay Engine** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Accessibility Platforms

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Digital Accessibility Tools

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | N/A | N/A |
| **Contentsquare** | N/A | N/A |

#### Support

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Recommendations** | Not enough data | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Page Reports** | Not enough data | Not enough data | Not enough data | 
| **Broken Link Checker** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Individual Page Auditing** | Not enough data | Not enough data | Not enough data | 
| **Quality Assurance Dashboard** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Accessibility Tools

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 304 |
| **Mode** | N/A | N/A |
| **Contentsquare** | N/A | N/A |

#### Generative AI

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **AI Text Generation** | 10.0 (62 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

#### Survey Management

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Brand Design Consistency** | 10.0 (290 reviews) | Not enough data | Not enough data | 
| **Survey Deployment** | 10.0 (270 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 10.0 (269 reviews) | Not enough data | Not enough data | 
| **Device Responsiveness** | 9.6 (264 reviews) | Not enough data | Not enough data | 

#### Process Management

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Feedback Aggregation** | 10.0 (264 reviews) | Not enough data | Not enough data | 
| **Trigger Alerts** | 10.0 (266 reviews) | Not enough data | Not enough data | 
| **Real-Time Analysis** | 10.0 (268 reviews) | Not enough data | Not enough data | 
| **Real-Time Action** | 10.0 (280 reviews) | Not enough data | Not enough data | 

#### System Management

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Security** | 10.0 (243 reviews) | Not enough data | Not enough data | 
| **System Monitoring** | 10.0 (238 reviews) | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 9.9/10 | 499 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 8.4/10 | 161 |

#### Agentic AI - Heatmap Tools

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.8 (7 reviews) | 

#### Analysis

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Conversion Opportunities** | 9.9 (480 reviews) | Not enough data | 9.0 (124 reviews) | 
| **Side-By-Side Analysis** | 9.9 (481 reviews) | Not enough data | 9.0 (124 reviews) | 
| **Mobile Device Analysis** | 9.9 (466 reviews) | Not enough data | 9.1 (114 reviews) | 
| **Data Quantification** | 9.9 (464 reviews) | Not enough data | 9.0 (127 reviews) | 
| **Webpage Element Analysis** | 9.9 (467 reviews) | Not enough data | 9.2 (129 reviews) | 

#### Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Heat Maps** | 10.0 (467 reviews) | Not enough data | 9.4 (142 reviews) | 
| **Session Replays** | 9.9 (466 reviews) | Not enough data | 8.7 (134 reviews) | 
| **Monitoring** | 9.9 (467 reviews) | Not enough data | 8.9 (122 reviews) | 
| **Data Segmentation** | 10.0 (460 reviews) | Not enough data | 9.0 (118 reviews) | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | N/A | N/A |
| **Mode** | 8.6/10 | 46 |
| **Contentsquare** | N/A | N/A |

#### Marketing Operations

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **ROI Tracking** | Not enough data | 8.9 (31 reviews) ✓ Verified | Not enough data | 
| **Data Collection** | Not enough data | 8.3 (35 reviews) ✓ Verified | Not enough data | 
| **Customer Insights** | Not enough data | 8.5 (36 reviews) ✓ Verified | Not enough data | 
| **Multi-User Access** | Not enough data | 8.8 (37 reviews) ✓ Verified | Not enough data | 
| **Spend Management** | Not enough data | Feature Not Available | Not enough data | 
| **White Label** | Not enough data | Feature Not Available | Not enough data | 

#### Campaign Activity

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Campaign Insights** | Not enough data | 8.7 (38 reviews) ✓ Verified | Not enough data | 
| **Reports and Dashboards** | Not enough data | 9.1 (42 reviews) ✓ Verified | Not enough data | 
| **Campaign Stickiness** | Not enough data | 8.3 (29 reviews) ✓ Verified | Not enough data | 
| **Multichannel Tracking** | Not enough data | 8.3 (34 reviews) ✓ Verified | Not enough data | 
| **Brand Optimization** | Not enough data | 8.5 (28 reviews) ✓ Verified | Not enough data | 
| **Predictive Analytics** | Not enough data | 8.9 (19 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 496 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 9.1/10 | 28 |

#### Metrics

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Engagement** | 10.0 (457 reviews) | Not enough data | 9.2 (26 reviews) | 
| **Exit Tracking** | 9.9 (469 reviews) | Not enough data | 9.3 (23 reviews) | 
| **Retention** | 10.0 (470 reviews) | Not enough data | 8.8 (20 reviews) | 
| **Return** | 10.0 (467 reviews) | Not enough data | 8.9 (16 reviews) | 
| **Conversions** | 9.9 (470 reviews) | Not enough data | 9.0 (25 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Glassbox** | 10.0/10 | 495 |
| **Mode** | N/A | N/A |
| **Contentsquare** | 9.0/10 | 21 |

#### Variation Testing

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **A/B Testing** | 10.0 (429 reviews) | Not enough data | 8.8 (7 reviews) | 
| **WYSIWYG Editor** | 10.0 (428 reviews) | Not enough data | Not enough data | 
| **Conversion Goal** | 10.0 (431 reviews) | Not enough data | 9.3 (14 reviews) | 
| **Percentage of Traffic** | 10.0 (436 reviews) | Not enough data | 9.4 (11 reviews) | 
| **Confidence Level** | 10.0 (427 reviews) | Not enough data | 8.6 (6 reviews) | 
| **Multivariant Testing** | 10.0 (430 reviews) | Not enough data | 9.0 (5 reviews) | 

#### Reporting

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Segmentation** | 10.0 (459 reviews) | Not enough data | 9.0 (15 reviews) | 
| **Reports and Dashboards** | 10.0 (456 reviews) | Not enough data | 9.0 (16 reviews) | 

#### Personalization

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Standard Targeting** | 10.0 (445 reviews) | Not enough data | 8.3 (10 reviews) | 
| **Custom Targeting** | 10.0 (428 reviews) | Not enough data | 9.3 (9 reviews) | 
| **Data Segmentation** | 10.0 (425 reviews) | Not enough data | 9.1 (11 reviews) | 

#### Administration

| Feature | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **API / Integrations** | 10.0 (426 reviews) | Not enough data | 8.3 (9 reviews) | 
| **QA Testing** | 10.0 (428 reviews) | Not enough data | 8.7 (9 reviews) | 
| **Performance and Reliability** | 10.0 (429 reviews) | Not enough data | 9.5 (16 reviews) | 
| **User, Role, and Access Management** | 10.0 (429 reviews) | Not enough data | 9.3 (14 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Glassbox (13):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Digital Accessibility Platforms ](https://www.g2.com/categories/Digital-accessibility-platforms), [Digital Accessibility Tools ](https://www.g2.com/categories/digital-accessibility-tools)

**Unique to Mode (3):** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Embedded Business Intelligence Software](https://www.g2.com/categories/embedded-business-intelligence), [Analytics Platforms](https://www.g2.com/categories/analytics-platforms)

**Unique to Contentsquare (8):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Glassbox | Mode | Contentsquare | 
|---|---|---|---|
| **Small-Business** | 4.8% | 24.8% | 17.9% | 
| **Mid-Market** | 17.4% | 46.4% | 33.8% | 
| **Enterprise** | 77.8% | 28.8% | 48.3% | 

### By Industry

#### Glassbox

- **Financial Services:** 37.2%
- **Insurance:** 11.5%
- **Retail:** 11.1%
- **Telecommunications:** 6.2%
- **Banking:** 3.6%
- **Leisure, Travel & Tourism:** 2.8%
- **Airlines/Aviation:** 2.4%
- **Health, Wellness and Fitness:** 2.2%
- **Information Technology and Services:** 1.9%
- **Hospitality:** 1.8%
- **Other:** 19.4%

#### Mode

- **Information Technology and Services:** 14.1%
- **Computer Software:** 13.8%
- **Financial Services:** 7.5%
- **Internet:** 6.6%
- **Transportation/Trucking/Railroad:** 4.4%
- **Real Estate:** 4.1%
- **Marketing and Advertising:** 3.4%
- **Consumer Services:** 3.4%
- **Retail:** 3.1%
- **Market Research:** 3.1%
- **Other:** 36.4%

#### Contentsquare

- **Retail:** 19.1%
- **Apparel & Fashion:** 11.6%
- **Telecommunications:** 5.8%
- **Computer Software:** 4.4%
- **Insurance:** 4.3%
- **Financial Services:** 4.3%
- **Information Technology and Services:** 3.5%
- **Leisure, Travel & Tourism:** 2.9%
- **Consumer Electronics:** 2.9%
- **Consumer Goods:** 2.9%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Glassbox

- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (271 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2356 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1780 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1356 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2886 reviews)

### Alternatives to Mode

- [Looker](https://www.g2.com/products/looker/reviews) — 4.4/5 stars (1643 reviews)
- [Tableau](https://www.g2.com/products/tableau/reviews) — 4.4/5 stars (3651 reviews)
- [Sisense](https://www.g2.com/products/sisense/reviews) — 4.2/5 stars (1060 reviews)
- [Domo](https://www.g2.com/products/domo/reviews) — 4.3/5 stars (1005 reviews)
- [Sigma](https://www.g2.com/products/sigma-computing-sigma/reviews) — 4.4/5 stars (557 reviews)
- [Hex](https://www.g2.com/products/hex-tech-hex/reviews) — 4.5/5 stars (391 reviews)
- [ThoughtSpot](https://www.g2.com/products/thoughtspot/reviews) — 4.4/5 stars (330 reviews)
- [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) — 4.4/5 stars (928 reviews)
- [Amazon QuickSight](https://www.g2.com/products/amazon-quicksight/reviews) — 4.3/5 stars (692 reviews)
- [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) — 4.5/5 stars (1626 reviews)

### Alternatives to Contentsquare

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (271 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2886 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1356 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1780 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2356 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6831 reviews)
- [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) — 4.2/5 stars (1216 reviews)

---
## Top Discussions

### Glassbox

- Title: [Can you configure struggle scores based on a journey type](https://www.g2.com/discussions/43453-can-you-configure-struggle-scores-based-on-a-journey-type) — 2 comments, 1 upvote
  > **Top comment:** "Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager  - or reach out to me directly if you like and I will..."
- Title: [When do we get to utilize Customer Journey Maps?](https://www.g2.com/discussions/32920-when-do-we-get-to-utilize-customer-journey-maps) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features. 
With your impending..."
- Title: [What is the best way to insights which are only relevant to me](https://www.g2.com/discussions/41291-what-is-the-best-way-to-insights-which-are-only-relevant-to-me) — 1 comment, 1 upvote
  > **Top comment:** "Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the..."
- Title: [User Sessions](https://www.g2.com/discussions/40386-user-sessions) — 1 comment, 1 upvote
  > **Top comment:** "That's a great question Peter the can be done with a customized report - please reach out to this email and I will be glad to help you..."

### Mode

- Title: [Can we make a dashboard out of mode analytics?](https://www.g2.com/discussions/27856-can-we-make-a-dashboard-out-of-mode-analytics) — 2 comments
  > **Top comment:** "Yes"
- Title: [How do i average on charts without averaging averages](https://www.g2.com/discussions/how-do-i-average-on-charts-without-averaging-averages) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can average on charts without averaging averages by returning the unaggregated result set, and then applying our average function on the desired..."
- Title: [Why do companies choose Mode over Periscope Data?](https://www.g2.com/discussions/why-do-companies-choose-mode-over-periscope-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Mode better supports analysts and data scientists with full R and Python notebooks and an editing environment that supports multiple queries and..."
- Title: [Why do companies choose Mode over Tableau?](https://www.g2.com/discussions/why-do-companies-choose-mode-over-tableau) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Extracts without any of the hassle. 
Advanced analysis with Python and R notebooks. 
Flexibility to build internal applications on top of your data. 
Easy..."
- Title: [Why do companies choose Mode over Looker?](https://www.g2.com/discussions/why-do-companies-choose-mode-over-looker) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Put simply, data teams move faster in Mode. In Looker, teams have to decide upfront how to model their data, instead of working with data first and then..."

### Contentsquare

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/glassbox-vs-mode-mode-vs-contentsquare)