Introducing G2.ai, the future of software buying.Try now
Compare Glassbox and Mixpanel 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Accessible Web RAMP
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Enterpret
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Equally.ai
Visit Website
At a Glance
Market Segments
Enterprise (78.1% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
Glassbox
Star Rating
(806)4.9 out of 5
Market Segments
Enterprise (78.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GlassboxMixpanel
Star Rating
(1,257)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mixpanel's Standard Event Tracking feature is robust, scoring 9.0, but reviewers mention that Glassbox's equivalent feature excels with a perfect score of 9.9, highlighting its superior ability to capture user interactions seamlessly.
- Reviewers mention that Glassbox's Quality of Support is exceptional, with a score of 9.9, while Mixpanel's support, scoring 8.4, is seen as less responsive, indicating that users may face challenges when seeking assistance.
- Users on G2 say that Glassbox's Ease of Use is a standout feature, scoring 9.7, compared to Mixpanel's 8.5, suggesting that Glassbox provides a more intuitive interface that simplifies user navigation and analytics tasks.
- Reviewers mention that Mixpanel's Custom Event Tracking is highly rated at 9.1, but Glassbox's feature shines brighter with a perfect score of 10.0, indicating its advanced capabilities in tailoring event tracking to specific business needs.
- Users say that Glassbox's Real-Time Insights feature, scoring 10.0, is a game-changer for immediate decision-making, while Mixpanel's score of 8.7 suggests it may not provide the same level of immediacy in data reporting.
- G2 users report that Glassbox's Integrations score of 10.0 reflects its ability to connect seamlessly with various platforms, whereas Mixpanel's score of 8.0 indicates potential limitations in integration capabilities, which could affect workflow efficiency.
Pricing
Entry-Level Pricing
Glassbox
No pricing availableMixpanel
Free
Free
Per Year
Essentials to find product-market fit
- 1M events / month
- All core report types for user journey analysis
- Templates to get started quickly
Free Trial
Glassbox
Free Trial is available
Mixpanel
Free Trial is available
Ratings
Meets Requirements
9.8
738
8.8
958
Ease of Use
9.7
740
8.5
967
Ease of Setup
9.8
475
8.1
429
Ease of Admin
9.8
343
8.6
366
Quality of Support
9.8
737
8.4
740
Has the product been a good partner in doing business?
9.9
347
8.8
334
Product Direction (% positive)
9.9
729
8.6
877
Features by Category
Metrics
9.9
572
8.8
266
9.9
566
8.8
336
9.9
560
8.2
293
9.9
564
8.9
350
9.9
559
8.9
346
9.9
545
8.5
313
9.9
541
8.4
287
9.9
546
8.8
316
9.9
541
8.9
338
Reporting
9.9
554
8.7
308
9.9
540
8.6
292
9.8
532
8.4
213
9.9
532
8.7
329
9.9
528
8.3
239
9.9
520
8.2
244
9.9
532
8.6
332
Other
9.9
522
8.7
327
9.9
505
8.2
181
9.9
503
8.0
173
9.9
497
8.3
233
9.9
490
8.1
180
9.8
486
7.9
175
9.9
488
8.0
186
Agentic AI - Digital Analytics
Not enough data
7.3
19
Not enough data
7.4
19
Not enough data
7.5
18
10.0
5
7.7
19
Administration
9.9
516
8.5
277
9.9
492
8.3
245
9.9
530
8.7
340
9.8
518
8.8
285
User Identification
9.9
478
8.3
256
10.0
481
8.8
276
10.0
485
8.4
264
Tracking & Reporting
10.0
472
9.2
300
10.0
471
8.8
289
10.0
468
8.3
244
9.9
465
8.9
303
10.0
474
8.5
249
10.0
468
8.9
291
Metrics
10.0
457
9.0
254
9.9
469
8.3
211
10.0
470
8.7
244
10.0
467
8.7
215
9.9
470
9.0
236
User Behavior
9.8
520
|
Verified
Not enough data
9.8
516
|
Verified
Not enough data
9.8
517
|
Verified
Not enough data
A/B Testing
9.8
503
|
Verified
Not enough data
9.8
508
Not enough data
9.8
528
|
Verified
Not enough data
9.9
496
|
Verified
Not enough data
Visitor Information
9.8
542
|
Verified
Not enough data
9.8
562
|
Verified
Not enough data
Agentic AI - Session Replay
8.7
13
Not enough data
Product Analytics
10.0
450
8.6
413
9.9
450
8.9
501
9.9
451
8.6
452
9.9
453
8.8
485
9.9
458
7.5
334
10.0
452
8.3
370
9.9
469
7.6
306
10.0
446
7.8
359
Agentic AI - Product Analytics
9.6
8
5.4
76
9.6
8
6.4
76
9.3
7
5.9
74
9.8
7
5.9
74
Analytics
10.0
295
9.2
108
10.0
298
8.9
110
9.9
294
9.0
99
10.0
298
8.8
90
10.0
296
8.7
95
10.0
311
Feature Not Available
Administration
9.9
308
8.7
83
10.0
291
8.3
84
10.0
291
8.6
87
Generative AI
10.0
59
6.9
13
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
10.0
437
Not enough data
9.9
439
Not enough data
9.9
439
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.9
409
Not enough data
9.9
433
Not enough data
9.9
432
Not enough data
Performance
10.0
432
Not enough data
10.0
434
Not enough data
10.0
431
Not enough data
10.0
432
Not enough data
Platform Basics
9.9
340
Not enough data
9.9
341
Not enough data
10.0
334
Not enough data
9.9
336
Not enough data
10.0
164
Not enough data
Agentic AI - Customer Journey Mapping
9.2
8
Not enough data
Platform Basics
9.9
471
|
Verified
Not enough data
9.8
475
|
Verified
Not enough data
Platform Data
9.9
472
|
Verified
Not enough data
9.9
470
|
Verified
Not enough data
9.9
476
|
Verified
Not enough data
9.9
473
|
Verified
Not enough data
Platform Additional Functionality
9.8
473
|
Verified
Not enough data
9.9
466
|
Verified
Not enough data
9.9
477
|
Verified
Not enough data
Agentic AI - Customer Journey Analytics
10.0
6
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
Feedback Management
9.9
211
Not enough data
9.9
211
Not enough data
9.9
211
Not enough data
Feedback Analysis
9.9
212
Not enough data
9.7
209
Not enough data
9.9
211
Not enough data
Feedback Sources
9.9
210
Not enough data
9.9
212
Not enough data
9.4
210
Not enough data
9.9
209
Not enough data
Generative AI
9.8
67
Not enough data
Feature Not Available
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
10.0
62
Not enough data
Feature Not Available
Not enough data
Survey Management
10.0
290
Not enough data
10.0
270
Not enough data
10.0
269
Not enough data
9.6
264
Not enough data
Process Management
10.0
264
Not enough data
10.0
266
Not enough data
10.0
268
Not enough data
10.0
280
Not enough data
System Management
10.0
243
Not enough data
10.0
238
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.9
480
Not enough data
9.9
481
Not enough data
9.9
466
Not enough data
9.9
464
Not enough data
9.9
467
Not enough data
Reporting
10.0
467
Not enough data
9.9
466
Not enough data
9.9
467
Not enough data
10.0
460
Not enough data
Metrics
10.0
457
9.0
254
9.9
469
8.3
211
10.0
470
8.7
244
10.0
467
8.7
215
9.9
470
9.0
236
Variation Testing
10.0
430
Not enough data
10.0
429
Not enough data
10.0
432
Not enough data
10.0
437
Not enough data
10.0
428
Not enough data
10.0
431
Not enough data
Reporting
10.0
460
Not enough data
10.0
457
Not enough data
Personalization
10.0
446
Not enough data
10.0
429
Not enough data
10.0
426
Not enough data
Administration
10.0
427
Not enough data
10.0
429
Not enough data
10.0
430
Not enough data
10.0
430
Not enough data
Categories
Categories
Shared Categories
Glassbox and Mixpanel are categorized as E-Commerce Analytics, Product Analytics, Mobile App Analytics, and Digital Analytics
Unique Categories
Mixpanel has no unique categories
Reviews
Reviewers' Company Size
Glassbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixpanel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
37.1%
Insurance
11.5%
Retail
11.1%
Telecommunications
6.3%
Banking
3.6%
Other
30.5%
Computer Software
25.0%
Information Technology and Services
11.6%
Financial Services
9.5%
Internet
6.6%
Health, Wellness and Fitness
5.2%
Other
42.1%
Discussions
When do we get to utilize Customer Journey Maps?
2 Comments
Official Response from Glassbox
Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features.
With your impending...Read more
Can you configure struggle scores based on a journey type
2 Comments
DG
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will...Read more
What is the best way to insights which are only relevant to me
1 Comment
DG
Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the...Read more
C
1 Comment
SN
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
