Link copied to clipboard # Glassbox vs Microsoft Clarity Comparison - What are their main differences? Share [ Export ](/compare/glassbox/microsoft-microsoft-clarity/export.csv) GlassboxClarity[+ Add Product](#) Pricing **Glassbox** Free Trial **Contact Vendor for Pricing** ยท Basic **Microsoft Clarity** No pricing available **Pricing Insights** from reviews Perceived Cost **Glassbox** $$$$$ **Microsoft Clarity** Not enough reviews yet Average Discount **Glassbox** Not enough reviews yet **Microsoft Clarity** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Glassbox** 6 months Based on 100 responses **Microsoft Clarity** 6 months Based on 100 responses Return on Investment **Glassbox** 6 months Based on 100 responses **Microsoft Clarity** 6 months Based on 100 responses ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") ![Microsoft Clarity](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5f3495afb6dce71c88bf8e0e17e8f216/microsoft-microsoft-clarity.png "Microsoft Clarity") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Glassbox** Ease of Use (210) Session Replay (190) Session Issues (70) Not Intuitive (65) **Microsoft Clarity** Recording (6) Ease of Use (5) Filtering Issues (3) Limited Analysis (2) Integrations **Glassbox** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-adobe-target.png "Product Avatar Image") Adobe Target ](https://www.g2.com/products/adobe-adobe-target/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c73a6cc10ab731dbf2a60faddcd17402/optimizely-agentic-experimentation.png "Product Avatar Image") Optimizely Web Experimentation ](https://www.g2.com/products/optimizely-agentic-experimentation/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png "Product Avatar Image") Qualtrics Customer Experience ](https://www.g2.com/products/qualtrics-customer-experience/reviews)[ View all ](https://www.g2.com/products/glassbox/integrations) **Microsoft Clarity** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b4119209e6144203235149bd7024c8b/google-tag-manager.jpg "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf3585642187318ab772bcc30b80ad5a/wordpress-org.png "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ View all ](https://www.g2.com/products/microsoft-microsoft-clarity/integrations) Screenshots **Glassbox** ![Glassbox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/163736/Journey2---full.png) **Microsoft Clarity** ![Microsoft Clarity screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1316822/FeatureHeatmap.png) **Ratings** from reviews Meets Requirements **Glassbox** **9.8** /10 Based on 739 responses **Microsoft Clarity** **8.8** /10 Based on 42 responses Ease of Use **Glassbox** **9.7** /10 Based on 741 responses **Microsoft Clarity** **9.1** /10 Based on 44 responses Ease of Setup **Glassbox** **9.8** /10 Based on 476 responses **Microsoft Clarity** **9.5** /10 Based on 28 responses Ease of Admin **Glassbox** **9.8** /10 Based on 343 responses **Microsoft Clarity** **9.4** /10 Based on 17 responses Quality of Support **Glassbox** **9.8** /10 Based on 738 responses **Microsoft Clarity** **7.9** /10 Based on 30 responses Has the product been a good partner in doing business? **Glassbox** **9.9** /10 Based on 347 responses **Microsoft Clarity** **9.4** /10 Based on 16 responses Product Direction (% positive) **Glassbox** **9.8** /10 Based on 730 responses **Microsoft Clarity** **10.0** /10 Based on 38 responses **Features** ratings from reviews Session Replay **9.7** /10 Based on 599 responses **7.8** /10 Based on 24 responses Heatmap Tools **9.9** /10 Based on 499 responses **8.3** /10 Based on 22 responses Digital Analytics **9.9** /10 Based on 667 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Mobile App Analytics **10.0** /10 Based on 549 responses Not enough data Product Analytics **9.8** /10 Based on 483 responses Not enough data E-Commerce Analytics **10.0** /10 Based on 322 responses Not enough data Digital Experience Monitoring (DEM) **10.0** /10 Based on 449 responses Not enough data Customer Journey Mapping **9.8** /10 Based on 345 responses Not enough data Customer Journey Analytics **9.8** /10 Based on 514 responses Not enough data Feedback Analytics **9.8** /10 Based on 218 responses Not enough data Enterprise Feedback Management **10.0** /10 Based on 304 responses Not enough data Mobile Analytics **10.0** /10 Based on 496 responses Not enough data Mobile App Optimization **10.0** /10 Based on 495 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 4.8% Mid-Market(51-1000 emp.) 17.4% Enterprise(\> 1000 emp.) 77.8% Small-Business(50 or fewer emp.) 4.8% Mid-Market(51-1000 emp.) 17.4% Enterprise(\> 1000 emp.) 77.8% Small-Business(50 or fewer emp.) 64.8% Mid-Market(51-1000 emp.) 25.9% Enterprise(\> 1000 emp.) 9.3% Small-Business(50 or fewer emp.) 64.8% Mid-Market(51-1000 emp.) 25.9% Enterprise(\> 1000 emp.) 9.3% **Reviewers' Industry** [![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")](https://www.g2.com/products/glassbox/reviews) Glassbox Financial Services 37.2% Insurance 11.5% Retail 11.1% Telecommunications 6.2% Banking 3.6% Other 30.4% [![Microsoft Clarity](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5f3495afb6dce71c88bf8e0e17e8f216/microsoft-microsoft-clarity.png "Microsoft Clarity")](https://www.g2.com/products/microsoft-microsoft-clarity/reviews) Microsoft Clarity Information Technology and Services 25.0% Marketing and Advertising 13.5% Computer Software 13.5% Non-Profit Organization Management 3.8% Financial Services 3.8% Other 40.4% Alternatives **Glassbox Alternatives** ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare") [ Contentsquare ](/products/contentsquare/reviews) ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") [ Heap by Contentsquare ](/products/heap-by-contentsquare/reviews) ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") [ Mouseflow ](/products/mouseflow/reviews) **Microsoft Clarity Alternatives** ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") [ Hotjar by Contentsquare ](/products/hotjar-by-contentsquare/reviews) ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare") [ Contentsquare ](/products/contentsquare/reviews) ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") [ Mouseflow ](/products/mouseflow/reviews) ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ## Glassbox vs Clarity FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Glassbox vs Clarity? Glassbox stands out for its higher reviewer satisfaction, enterprise focus, and advanced features, while Clarity is favored for its ease of setup and free offering. | [Glassbox](https://www.g2.com/products/glassbox/reviews) | [Clarity](https://www.g2.com/products/microsoft-microsoft-clarity/reviews) | | --- | --- | | 4.9/5 (809 reviews) | 4.5/5 (55 reviews) | | Enterprise | Small-Business | | 9.8 | 9.5 | | 9.8 | 7.9 | | Ease of Use (210 all-time mentions) | Recording (6 all-time mentions) | ### How do the pricing models of Glassbox and Clarity compare? Clarity is considered the stronger value due to its free pricing and high satisfaction with cost, while Glassbox is noted for its advanced capabilities but at a higher price point. - **Glassbox:** Reviewers highlight advanced features and actionable insights but note that the price point can be a barrier for small businesses. - **Clarity:** Reviewers consistently praise Clarity for being completely free and providing valuable insights without added costs. - **Switching-reason:** Several reviewers mention choosing Clarity over paid tools like Hotjar due to its zero-cost model and sufficient feature set for their needs. ### What are the best alternatives to Glassbox and Clarity? The top 3 alternatives to Glassbox and Clarity are Hotjar by Contentsquare, Contentsquare, and Heap by Contentsquare. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | Advanced features, higher price point | Ease of Use (210 all-time mentions) | | [Clarity](https://www.g2.com/products/microsoft-microsoft-clarity/reviews) | 4.5/5 (55 reviews) | Small-Business | Completely free | Recording (6 all-time mentions) | | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5 (345 reviews) | Small-Business | Reviewers note affordable entry-level pricing | Heatmaps and user feedback | | [Contentsquare](https://www.g2.com/products/contentsquare/reviews) | 4.6/5 (640 reviews) | Enterprise | Premium pricing for advanced analytics | Comprehensive analytics suite | | [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) | 4.4/5 (1097 reviews) | Mid-Market | Flexible pricing, praised for value at scale | Automatic event tracking | ### Which Session Replay features should I prioritize when comparing Glassbox and Clarity? Buyers should prioritize Session Replay, Ease of Use, Insights, and Integration capabilities when comparing Glassbox and Clarity. - **Session Replay:** Glassbox (190 all-time mentions), Clarity (5 all-time mentions) - **Ease of Use:** Glassbox (210 all-time mentions, 9.7 score), Clarity (5 all-time mentions, 9.1 score) - **Insights:** Glassbox (174 all-time mentions), Clarity (5 all-time mentions) - **Integrations:** Clarity integrates with Google Analytics (12 all-time mentions); Glassbox reviewers highlight integration with Optimizely and mobile SDKs in recent reviews. ### What are the pros and cons of Glassbox vs Clarity? Glassbox's headline strength is advanced analytics and actionable insights, while Clarity's is its free, easy-to-use session recording and heatmaps. - **Glassbox strengths:** Ease of Use (210 all-time mentions), Session Replay (190), Insights (174), Customer Understanding (122), Features (117), Analytics (95), User Journey (84) - **Glassbox trade-offs:** Session Issues (70 all-time mentions), onboarding complexity for non-technical teams, performance lag on large datasets, short data retention - **Clarity strengths:** Recording (6 all-time mentions), Ease of Use (5), Insights (5), Heatmaps (3), Free pricing, Easy setup - **Clarity trade-offs:** Filtering Issues (3 all-time mentions), Limited Analysis (2), Limited Reporting (2), fewer integrations, basic feature set compared to paid tools ### Is Glassbox or Clarity better for small businesses? Clarity is the better fit for small businesses, supported by its largest segment and reviewer sentiment. - **Glassbox:** Largest segment is Enterprise; reviewers note advanced features but mention price and onboarding as barriers for small teams. - **Clarity:** Largest segment is Small-Business; reviewers consistently praise its free pricing, easy setup, and suitability for small websites and startups. ### Which Session Replay platform has better integrations? Clarity is favored for integrations due to its strong support for Google Analytics and Google Tag Manager. - **Glassbox:** Reviewers mention integration with Optimizely and mobile SDKs in recent reviews, but no high-volume third-party integration counts are reported. - **Clarity:** Google Analytics (12 all-time mentions), Google Tag Manager (recent reviews); reviewers highlight ease of connecting with these tools. ### How do Glassbox and Clarity compare on customer support? Glassbox outperforms Clarity on Quality of Support by a material margin, with a 9.8 vs 7.9 score. - **Glassbox:** Reviewers consistently praise responsive and helpful support, with many citing strong onboarding and issue resolution experiences. - **Clarity:** Reviewers note generally positive support but mention occasional delays and limited depth in troubleshooting complex issues. ### Which is easier to implement, Glassbox or Clarity? Glassbox and Clarity are at near-parity on Ease of Setup, with scores of 9.8 and 9.5 respectively. - **Glassbox:** Reviewers describe setup as straightforward but note that onboarding can be complex for non-technical teams and may require more training for advanced features. - **Clarity:** Reviewers consistently highlight very easy and quick setup, often requiring only a simple code addition or integration with Google Tag Manager. ### Which product has better Sessions? Glassbox has stronger Sessions capabilities, with higher reviewer-cited mention counts and satisfaction scores. - **Glassbox:** Session Replay (190 all-time mentions), Session Tracking (115), Replay Features (75), 9.7 Ease of Use score - **Clarity:** Session Recordings (5 all-time mentions), Recording (6), 9.1 Ease of Use score