Compare Glance and Upscope 
Featured Products
At a Glance
Market Segments
Mid-Market (54.2% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Glance
Star Rating
(24)4.5 out of 5
Market Segments
Mid-Market (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GlanceUpscope
Star Rating
(118)4.7 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UpscopeGlance vs Upscope
- Reviewers felt that Glance meets the needs of their business better than Upscope.
- When comparing quality of ongoing product support, reviewers felt that Glance is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Upscope over Glance.
Pricing
Entry-Level Pricing
Glance
Glance Guided CX Solutions
Contact Us
Contact Glance to get started with our enterprise solutions:
- Cobrowse
- Screen Share
- Mobile App Share
Upscope
No pricing availableFree Trial
Glance
Free Trial is available
Upscope
Free Trial is available
Ratings
Meets Requirements
9.4
17
9.1
96
Ease of Use
9.4
17
9.5
96
Ease of Setup
9.7
5
9.5
36
Ease of Admin
Not enough data
9.7
29
Quality of Support
9.3
14
9.1
76
Has the product been a good partner in doing business?
Not enough data
9.8
32
Product Direction (% positive)
9.2
15
9.4
91
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
9.3
30
Not enough data
8.9
24
Not enough data
9.6
30
Not enough data
9.5
23
Conferencing Options
Not enough data
8.4
23
Not enough data
8.5
26
Not enough data
8.2
23
Application Tools
Not enough data
8.8
23
Not enough data
9.3
26
Not enough data
9.7
29
Agentic AI - Screen Sharing
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
48
Not enough data
9.4
48
Not enough data
9.4
46
Security
Not enough data
9.4
45
Not enough data
9.3
45
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
10
Not enough data
9.3
10
Not enough data
8.7
9
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Platform
8.7
10
Not enough data
8.2
10
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Security
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Glance and Upscope are categorized as Co-Browsing and Screen Sharing
Unique Categories
Glance is categorized as Salesforce AppExchange Apps, AWS Marketplace, Remote Desktop, Genesys AppFoundry Marketplace, and ServiceNow Store Apps
Upscope has no unique categories
Reviews
Reviewers' Company Size
Glance
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upscope
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
12.5%
Insurance
8.3%
Financial Services
8.3%
Utilities
4.2%
Other
45.8%
Financial Services
20.0%
Computer Software
13.6%
Consulting
7.3%
Information Technology and Services
7.3%
Insurance
6.4%
Other
45.5%
Alternatives
Discussions
Glance has no discussions with answers
I am really curious to why you can not show all users when you login that are online at the moment?
2 Comments
PK
Hi Michael,
We just recently saw this, I had not realised there were comments added here so I apologise for the late reply.
The Upscope search page by...Read more
Security
2 Comments
Official Response from Upscope
Upscope is used by banking, health and SaaS companies worldwide because it gives them complete control over what data is transferred if any. Upscope is ISO...Read more
Interactive features
2 Comments
Official Response from Upscope
The support agent can click and scroll directly on the customer's screen. The customer will see a second mouse cursor appear and they can work together to...Read more
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