# Glance vs Remote Desktop Services Comparison

| | Glance | Remote Desktop Services | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 23 | 140 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Small-Business (33.8% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Glance

Pros:
- Ease of Use (1 reviews)


### Remote Desktop Services

Pros:
- Easy Setup (1 reviews)
- User-Friendly (1 reviews)


---
## Ratings Comparison
| Rating | Glance | Remote Desktop Services | 
|---|---|---|
  | **Meets Requirements** | 9.6 (16 reviews) | 9.1 (134 reviews) | 
  | **Ease of Use** | 9.5 (16 reviews) | 9.1 (134 reviews) | 
  | **Ease of Setup** | 9.7 (5 reviews) | 8.9 (40 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (39 reviews) | 
  | **Quality of Support** | 9.4 (13 reviews) | 8.5 (97 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (34 reviews) | 
  | **Product Direction (% positive)** | 9.2 (14 reviews) | 8.2 (132 reviews) | 

---
## Pricing

### Glance

#### Entry-Level Pricing

Plan: Glance Guided CX Solutions

Price: Contact Us

Description: Contact Glance to get started with our enterprise solutions:

Key Features:
- Cobrowse
- Screen Share
- Mobile App Share

[Learn more about Glance](https://www.g2.com/products/glance-glance/reviews)

#### Free Trial

Yes

### Remote Desktop Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Communication

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Presenter Tools

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### ServiceNow Apps

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Administration

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 
| **Web Page Navigation** | Not enough data | Not enough data | 
| **Real Time Assistance** | Not enough data | Not enough data | 

#### Security

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data Masking** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Glance** | N/A | N/A |
| **Remote Desktop Services** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Glance** | 9.0/10 | 10 |
| **Remote Desktop Services** | 8.5/10 | 62 |

#### Administration

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Usage Information** | 9.6 (9 reviews) | 8.8 (53 reviews) | 
| **Integrations** | 9.4 (9 reviews) | 8.5 (49 reviews) | 
| **Diagnostics** | 9.0 (8 reviews) | 8.5 (50 reviews) | 
| **Session Recording** | 9.4 (9 reviews) | 8.4 (42 reviews) | 
| **Session Transfer** | 9.3 (9 reviews) | 8.4 (44 reviews) | 
| **Unattended Access** | Feature Not Available | 8.0 (47 reviews) | 
| **File Sharing** | 9.4 (8 reviews) | 8.9 (54 reviews) | 

#### Platform

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Cross-Platform Access** | 8.5 (9 reviews) | 9.1 (50 reviews) | 
| **Mobile Device Access** | 8.1 (9 reviews) | 8.0 (35 reviews) | 
| **Applications Management** | Feature Not Available | 8.7 (51 reviews) | 
| **Remote Device Control** | 8.3 (8 reviews) | 9.0 (56 reviews) | 

#### Security

| Feature | Glance | Remote Desktop Services | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.1 (42 reviews) | 
| **Device Management** | Feature Not Available | 8.5 (48 reviews) | 
| **Device Enrollment** | Feature Not Available | 8.0 (42 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Glance (6):** [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)



---
## Reviewer Demographics

### By Company Size

| Segment | Glance | Remote Desktop Services | 
|---|---|---|
| **Small-Business** | 17.4% | 33.8% | 
| **Mid-Market** | 56.5% | 33.1% | 
| **Enterprise** | 26.1% | 33.1% | 

### By Industry

#### Glance

- **Information Technology and Services:** 17.4%
- **Computer Software:** 13.0%
- **Insurance:** 8.7%
- **Financial Services:** 8.7%
- **Utilities:** 4.3%
- **Retail:** 4.3%
- **Online Media:** 4.3%
- **Luxury Goods & Jewelry:** 4.3%
- **Industrial Automation:** 4.3%
- **Health, Wellness and Fitness:** 4.3%
- **Other:** 26.1%

#### Remote Desktop Services

- **Information Technology and Services:** 15.8%
- **Computer Software:** 10.8%
- **Computer Networking:** 7.9%
- **Computer & Network Security:** 6.5%
- **Non-Profit Organization Management:** 5.0%
- **Real Estate:** 4.3%
- **Financial Services:** 2.9%
- **Construction:** 2.9%
- **Higher Education:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to Glance

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56380 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17096 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18889 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)

### Alternatives to Remote Desktop Services

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)

---
## Top Discussions

### Glance

No discussions available for this product.

### Remote Desktop Services

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/glance-glance-vs-remote-desktop-services)