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# Gitter vs Rocket.Chat Comparison - What are their main differences?

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GitterRocket.Chat[+ Add Product](#)

Pricing

**Gitter**
No pricing available

**Rocket.Chat**

**Free** Per Year · Starter

**Contact Us** Per Year · Enterprise

**Contact Us** Per Year · Government

**Contact Us** Per Year · Defense

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**Pricing Insights**
from reviews

Perceived Cost

**Gitter**
$$$$$

**Rocket.Chat**
$$$$$

Average Discount

**Gitter**
Not enough reviews yet

**Rocket.Chat**
9%

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Time to Implement

**Gitter** 6 months
Based on 100 responses

**Rocket.Chat** 6 months
Based on 100 responses

Return on Investment

**Gitter** 6 months
Based on 100 responses

**Rocket.Chat** 6 months
Based on 100 responses

 ![Gitter](https://images.g2crowd.com/uploads/product/hd_favicon/1492101344/gitter.png "Gitter")

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

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**Pros & Cons**
from reviews

**Gitter**

Ease of Use (9)

Convenience (3)

Learning Curve (3)

Not Intuitive (3)

**Rocket.Chat**

Ease of Use (17)

Features (14)

Not User-Friendly (7)

User Interface (7)

Integrations

**Gitter**
Not enough data

**Rocket.Chat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3e93db37ce0af71d86cf0b4b0e8b89ab/asp-net.png "Product Avatar Image")

ASP.NET

](https://www.g2.com/products/asp-net/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cecc020d942c031e70c10e105559fcd/librenms.png "Product Avatar Image")

LibreNMS

](https://www.g2.com/products/librenms/reviews)[
View all
](https://www.g2.com/products/rocket-chat/integrations)

Screenshots

**Gitter**
No screenshot available

**Rocket.Chat**
 ![Rocket.Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104085/Rocket.Chat-UI-image-_1_.png)

**Ratings**
from reviews

Meets Requirements

**Gitter**

**8.1** /10

Based on 38 responses

**Rocket.Chat**

**8.6** /10

Based on 282 responses

Ease of Use

**Gitter**

**8.6** /10

Based on 37 responses

**Rocket.Chat**

**8.7** /10

Based on 289 responses

Ease of Setup

**Gitter**

**9.2** /10

Based on 11 responses

**Rocket.Chat**

**8.2** /10

Based on 130 responses

Ease of Admin

**Gitter**

**7.9** /10

Based on 7 responses

**Rocket.Chat**

**8.3** /10

Based on 123 responses

Quality of Support

**Gitter**

**8.3** /10

Based on 28 responses

**Rocket.Chat**

**8.0** /10

Based on 237 responses

Has the product been a good partner in doing business?

**Gitter**

**7.5** /10

Based on 6 responses

**Rocket.Chat**

**8.2** /10

Based on 110 responses

Product Direction (% positive)

**Gitter**

**7.7** /10

Based on 36 responses

**Rocket.Chat**

**8.4** /10

Based on 278 responses

**Features**
ratings from reviews

Communication Platform as a Service (CPaaS)

Not enough data

**8.8** /10

Based on 73 responses

Business Instant Messaging

Not enough data

**8.3** /10

Based on 219 responses

HIPAA Compliant Messaging

Not enough data

**9.0** /10

Based on 10 responses

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Video Conferencing

Not enough data

**8.8** /10

Based on 39 responses

Live Chat

Not enough data

**8.6** /10

Based on 146 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
64.6%

Mid-Market(51-1000 emp.)
18.8%

Enterprise(\> 1000 emp.)
16.7%

Small-Business(50 or fewer emp.)
64.6%

Mid-Market(51-1000 emp.)
18.8%

Enterprise(\> 1000 emp.)
16.7%

Small-Business(50 or fewer emp.)
35.4%

Mid-Market(51-1000 emp.)
50.6%

Enterprise(\> 1000 emp.)
14.0%

Small-Business(50 or fewer emp.)
35.4%

Mid-Market(51-1000 emp.)
50.6%

Enterprise(\> 1000 emp.)
14.0%

**Reviewers' Industry**

[![Gitter](https://images.g2crowd.com/uploads/product/hd_favicon/1492101344/gitter.png "Gitter")](https://www.g2.com/products/gitter/reviews)
Gitter

Computer Software
29.2%

Information Technology and Services
20.8%

Accounting
4.2%

Banking
4.2%

Management Consulting
4.2%

Other
37.5%

[![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](https://www.g2.com/products/rocket-chat/reviews)
Rocket.Chat

Information Technology and Services
22.8%

Computer Software
14.6%

Hospital & Health Care
4.3%

Marketing and Advertising
3.6%

Education Management
3.6%

Other
51.1%

Alternatives

**Gitter Alternatives**

 ![Slack Connector for Jira](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_654ba63687e9dbd9fcc17a95c9437f75/slack-connector-for-jira.png "Slack Connector for Jira")

[
Slack Connector for Jira
](/products/slack-connector-for-jira/reviews)

 ![Socket.Io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c13320392397522bb5c39454d240ebf0/socket-io.png "Socket.Io")

[
Socket.Io
](/products/socket-io/reviews)

 ![Sovos eFileMyForms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_50420410d2a9dac31c5d02596741e3c5/sovos-efilemyforms.png "Sovos eFileMyForms")

[
Sovos eFileMyForms
](/products/sovos-efilemyforms/reviews)

 ![Google Drive & Docs for Confluence](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08f1544f94728d5c92905915cac584a6/google-drive-docs-for-confluence.png "Google Drive & Docs for Confluence")

[
Google Drive & Docs for...
](/products/google-drive-docs-for-confluence/reviews)

**Rocket.Chat Alternatives**

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

## Gitter vs Rocket.Chat

When assessing the two solutions, reviewers found Rocket.Chat easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Gitter.

- Reviewers felt that Rocket.Chat meets the needs of their business better than Gitter.
- When comparing quality of ongoing product support, reviewers felt that Gitter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Rocket.Chat over Gitter.