Compare Gitter and Mattermost 
Featured Products
At a Glance
Market Segments
Small-Business (64.6% of reviews)
Mid-Market (37.5% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Gitter
Star Rating
(49)4.0 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GitterMattermost
Star Rating
(364)4.3 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansGitter vs Mattermost
When assessing the two solutions, reviewers found Mattermost easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Gitter.
- Reviewers felt that Mattermost meets the needs of their business better than Gitter.
- When comparing quality of ongoing product support, reviewers felt that Gitter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mattermost over Gitter.
Pricing
Entry-Level Pricing
Gitter
No pricing availableMattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Gitter
No trial information availableMattermost
Free Trial is available
Ratings
Meets Requirements
8.1
38
8.7
298
Ease of Use
8.6
37
8.8
304
Ease of Setup
9.2
11
8.1
94
Ease of Admin
7.9
7
8.3
69
Quality of Support
8.3
28
8.2
229
Has the product been a good partner in doing business?
7.5
6
9.0
58
Product Direction (% positive)
7.7
36
8.4
293
Features by Category
Business Instant Messaging
Not enough data
8.7
194
Not enough data
8.6
201
Not enough data
8.0
190
Business Instant Messaging
Not enough data
7.8
117
Not enough data
7.9
109
Business Instant Messaging
Not enough data
8.0
176
Not enough data
8.9
187
Not enough data
8.3
164
Generative AI - Business Instant Messaging
Not enough data
4.9
13
AI - Business Instant Messaging
Not enough data
5.4
13
Not enough data
5.6
13
Not enough data
4.6
12
Not enough data
5.3
12
Agentic AI - Business Instant Messaging
Not enough data
5.5
10
Not enough data
5.0
10
Setup
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Management
Not enough data
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Generative AI
Not enough data
6.9
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Planning
Not enough data
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Workflow Management
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Categories
Categories
Shared Categories
Gitter and Mattermost share no categories
Unique Categories
Gitter is categorized as Other Office
Mattermost is categorized as Product Management, Workflow Management, and Business Instant Messaging
Reviews
Reviewers' Company Size
Gitter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.2%
Information Technology and Services
20.8%
Accounting
4.2%
Banking
4.2%
Management Consulting
4.2%
Other
37.5%
Information Technology and Services
21.2%
Computer Software
14.2%
Financial Services
4.6%
Internet
3.8%
Automotive
3.8%
Other
52.5%
Alternatives
Discussions
Gitter has no discussions with answers
What is Mattermost used for?
3 Comments
HF
Mattermost is used primarily as a chat platform.Read more
What is Mattermost used for?
2 Comments
BB
For business & professional communications mostly. You can say opensource slack.Read more
Is Slack a Mattermost?
2 Comments
BB
Slack is not “Mattermost”. But Mattermost in same category, and best open-source alternative to slack with more features.Read more
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