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# Gitter vs Mattermost Comparison - What are their main differences?

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Pricing

**Gitter**
No pricing available

**Mattermost**
Free Trial

**$0.00** · Starter

**$10.00** 1 Users Per Month · Professional

**Contact Us** 1 Users Per Month · Enterprise 

**Pricing Insights**
from reviews

Perceived Cost

**Gitter**
$$$$$

**Mattermost**
$$$$$

Average Discount

**Gitter**
Not enough reviews yet

**Mattermost**
14%

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Time to Implement

**Gitter** 6 months
Based on 100 responses

**Mattermost** 6 months
Based on 100 responses

Return on Investment

**Gitter** 6 months
Based on 100 responses

**Mattermost** 6 months
Based on 100 responses

 ![Gitter](https://images.g2crowd.com/uploads/product/hd_favicon/1492101344/gitter.png "Gitter")

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

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**Pros & Cons**
from reviews

**Gitter**

Ease of Use (9)

Convenience (3)

Learning Curve (3)

Not Intuitive (3)

**Mattermost**

Ease of Use (15)

Features (14)

Not Intuitive (8)

Performance Issues (8)

Integrations

**Gitter**
Not enough data

**Mattermost**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7650f11b01ccd7a9b1e8aebcfc869d7/zabbix.png "Product Avatar Image")

Zabbix

](https://www.g2.com/products/zabbix/reviews)[
View all
](https://www.g2.com/products/mattermost/integrations)

Screenshots

**Gitter**
No screenshot available

**Mattermost**
 ![Mattermost screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105316/01-Channels-Hero.png)

**Ratings**
from reviews

Meets Requirements

**Gitter**

**8.1** /10

Based on 38 responses

**Mattermost**

**8.7** /10

Based on 302 responses

Ease of Use

**Gitter**

**8.6** /10

Based on 37 responses

**Mattermost**

**8.8** /10

Based on 308 responses

Ease of Setup

**Gitter**

**9.2** /10

Based on 11 responses

**Mattermost**

**8.1** /10

Based on 98 responses

Ease of Admin

**Gitter**

**7.9** /10

Based on 7 responses

**Mattermost**

**8.3** /10

Based on 69 responses

Quality of Support

**Gitter**

**8.3** /10

Based on 28 responses

**Mattermost**

**8.2** /10

Based on 233 responses

Has the product been a good partner in doing business?

**Gitter**

**7.5** /10

Based on 6 responses

**Mattermost**

**9.0** /10

Based on 58 responses

Product Direction (% positive)

**Gitter**

**7.7** /10

Based on 36 responses

**Mattermost**

**8.4** /10

Based on 297 responses

**Features**
ratings from reviews

Business Instant Messaging

Not enough data

**6.9** /10

Based on 224 responses

Workflow Management

Not enough data

**8.2** /10

Based on 21 responses

Product Management

Not enough data

**8.9** /10

Based on 20 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
64.6%

Mid-Market(51-1000 emp.)
18.8%

Enterprise(\> 1000 emp.)
16.7%

Small-Business(50 or fewer emp.)
64.6%

Mid-Market(51-1000 emp.)
18.8%

Enterprise(\> 1000 emp.)
16.7%

Small-Business(50 or fewer emp.)
30.3%

Mid-Market(51-1000 emp.)
37.4%

Enterprise(\> 1000 emp.)
32.3%

Small-Business(50 or fewer emp.)
30.3%

Mid-Market(51-1000 emp.)
37.4%

Enterprise(\> 1000 emp.)
32.3%

**Reviewers' Industry**

[![Gitter](https://images.g2crowd.com/uploads/product/hd_favicon/1492101344/gitter.png "Gitter")](https://www.g2.com/products/gitter/reviews)
Gitter

Computer Software
29.2%

Information Technology and Services
20.8%

Accounting
4.2%

Banking
4.2%

Management Consulting
4.2%

Other
37.5%

[![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")](https://www.g2.com/products/mattermost/reviews)
Mattermost

Information Technology and Services
21.2%

Computer Software
14.3%

Financial Services
4.6%

Internet
3.7%

Automotive
3.7%

Other
52.4%

Alternatives

**Gitter Alternatives**

 ![Slack Connector for Jira](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_654ba63687e9dbd9fcc17a95c9437f75/slack-connector-for-jira.png "Slack Connector for Jira")

[
Slack Connector for Jira
](/products/slack-connector-for-jira/reviews)

 ![Socket.Io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c13320392397522bb5c39454d240ebf0/socket-io.png "Socket.Io")

[
Socket.Io
](/products/socket-io/reviews)

 ![Sovos eFileMyForms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_50420410d2a9dac31c5d02596741e3c5/sovos-efilemyforms.png "Sovos eFileMyForms")

[
Sovos eFileMyForms
](/products/sovos-efilemyforms/reviews)

 ![Google Drive & Docs for Confluence](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08f1544f94728d5c92905915cac584a6/google-drive-docs-for-confluence.png "Google Drive & Docs for Confluence")

[
Google Drive & Docs for...
](/products/google-drive-docs-for-confluence/reviews)

**Mattermost Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

## Gitter vs Mattermost

When assessing the two solutions, reviewers found Mattermost easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Gitter.

- Reviewers felt that Mattermost meets the needs of their business better than Gitter.
- When comparing quality of ongoing product support, reviewers felt that Gitter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mattermost over Gitter.