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Compare Gitter and Mattermost 
At a Glance
Market Segments
Small-Business (64.6% of reviews)
Mid-Market (37.7% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Gitter
Star Rating
(49)4.0 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GitterMattermost
Star Rating
(358)4.3 out of 5
Market Segments
Mid-Market (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansGitter vs Mattermost
When assessing the two solutions, reviewers found Mattermost easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Gitter.
- Reviewers felt that Mattermost meets the needs of their business better than Gitter.
- When comparing quality of ongoing product support, reviewers felt that Gitter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mattermost over Gitter.
Pricing
Entry-Level Pricing
Gitter
No pricing availableMattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Gitter
No trial information availableMattermost
Free Trial is available
Ratings
Meets Requirements
8.1
38
8.7
296
Ease of Use
8.6
37
8.8
301
Ease of Setup
9.2
11
8.1
91
Ease of Admin
7.9
7
8.3
69
Quality of Support
8.3
28
8.2
227
Has the product been a good partner in doing business?
7.5
6
9.0
58
Product Direction (% positive)
7.7
36
8.4
290
Features by Category
Business Instant Messaging
Not enough data
8.7
193
Not enough data
8.7
200
Not enough data
8.0
188
Business Instant Messaging
Not enough data
7.8
118
Not enough data
7.9
111
Business Instant Messaging
Not enough data
8.1
175
Not enough data
9.0
188
Not enough data
8.3
162
Generative AI - Business Instant Messaging
Not enough data
4.9
15
AI - Business Instant Messaging
Not enough data
5.3
15
Not enough data
6.1
14
Not enough data
4.6
14
Not enough data
5.7
14
Agentic AI - Business Instant Messaging
Not enough data
5.9
11
Not enough data
5.3
11
Setup
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Management
Not enough data
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Generative AI
Not enough data
6.9
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Planning
Not enough data
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Workflow Management
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Categories
Categories
Shared Categories
Gitter and Mattermost share no categories
Unique Categories
Gitter is categorized as Other Office
Mattermost is categorized as Product Management, Workflow Management, and Business Instant Messaging
Reviews
Reviewers' Company Size
Gitter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.2%
Information Technology and Services
20.8%
Management Consulting
4.2%
E-Learning
4.2%
Banking
4.2%
Other
37.5%
Information Technology and Services
20.2%
Computer Software
14.3%
Financial Services
4.7%
Computer & Network Security
4.1%
Internet
3.8%
Other
52.9%
Alternatives
Discussions
Gitter has no discussions with answers
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
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