Compare GitLab and Jira 
At a Glance
Market Segments
Small-Business (37.0% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
GitLab
Star Rating
(888)4.5 out of 5
Market Segments
Small-Business (37.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GitLabJira
Star Rating
(7,704)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in task organization, with users praising its ability to customize workflows for tasks, bugs, and sprints. This flexibility allows teams to effectively manage their projects and track progress through various stages, making it a strong choice for those focused on detailed project management.
- Users say that GitLab shines in its all-in-one platform approach, integrating code hosting, CI/CD pipelines, and project planning tools like Kanban boards. This consolidation helps teams streamline their processes, reducing the need to switch between multiple tools, which is particularly beneficial for smaller businesses looking for efficiency.
- Reviewers mention that while Jira has a robust feature set for bug tracking and project management, some users find it challenging to configure to their specific needs. This can lead to a steeper learning curve for teams that require tailored solutions, contrasting with GitLab's more straightforward setup.
- According to verified reviews, GitLab's automation capabilities are highly regarded, with users noting that it significantly reduces manual effort in development processes. This effectiveness in automation is a key advantage for teams looking to enhance productivity and streamline their workflows.
- G2 reviewers highlight that Jira's implementation process is generally quick, with many users appreciating the intuitive onboarding wizard that helps teams get started efficiently. This contrasts with GitLab, which, while user-friendly, may not offer the same level of guided setup for new users.
- Users report that both platforms provide quality support, but GitLab edges out slightly with higher satisfaction ratings in this area. Reviewers appreciate the responsiveness and helpfulness of GitLab's support team, which can be crucial for teams needing timely assistance during critical project phases.
Pricing
Entry-Level Pricing
GitLab
No pricing availableJira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
GitLab
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
675
8.9
6,261
Ease of Use
8.7
678
8.1
6,340
Ease of Setup
8.6
237
8.0
2,533
Ease of Admin
8.6
173
7.7
1,656
Quality of Support
8.5
537
8.3
4,915
Has the product been a good partner in doing business?
8.8
148
8.6
1,518
Product Direction (% positive)
8.8
640
8.4
6,058
Features by Category
Tasks
Not enough data
9.3
685
Not enough data
9.0
631
Not enough data
9.1
657
Not enough data
8.8
610
Not enough data
8.5
574
Not enough data
8.2
560
Not enough data
8.5
586
Not enough data
8.4
510
Projects
Not enough data
8.9
604
Not enough data
8.7
552
Not enough data
8.2
529
Not enough data
8.4
539
Not enough data
8.6
552
Not enough data
7.7
473
Not enough data
9.2
603
Not enough data
8.3
525
Not enough data
8.0
460
Not enough data
8.1
484
Not enough data
8.6
546
Resource Management
Not enough data
8.3
502
Not enough data
8.3
527
Not enough data
8.4
511
Project Monitoring
Not enough data
8.4
501
Not enough data
8.4
511
Not enough data
8.8
571
Generative AI
Not enough data
7.4
441
Not enough data
7.5
439
Agentic AI - Project Management
Not enough data
7.4
307
Not enough data
7.7
307
Not enough data
7.9
337
Not enough data
7.6
306
Not enough data
7.6
310
Not enough data
7.4
306
Not enough data
7.9
320
Administration
8.7
125
Not enough data
8.9
131
Not enough data
8.6
125
Not enough data
Functionality
9.0
132
Not enough data
8.5
115
Not enough data
8.5
109
Not enough data
8.7
114
Not enough data
8.6
103
Not enough data
Processes
9.1
135
Not enough data
9.0
122
Not enough data
8.7
122
Not enough data
Administration
9.3
32
Not enough data
9.0
29
Not enough data
Analysis
8.7
27
Not enough data
9.0
29
Not enough data
9.2
28
Not enough data
8.9
27
Not enough data
Testing
8.8
30
Not enough data
8.7
26
Not enough data
9.2
28
Not enough data
8.8
26
Not enough data
8.8
24
Not enough data
8.5
25
Not enough data
8.8
24
Not enough data
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
9.2
25
Not enough data
8.9
24
Not enough data
Analysis
8.5
24
Not enough data
9.2
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Testing
8.6
23
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
Administration
8.7
77
Not enough data
8.7
78
Not enough data
8.7
75
Not enough data
8.8
81
Not enough data
Automation
8.9
79
Not enough data
8.4
72
Not enough data
9.0
79
Not enough data
8.7
73
Not enough data
IT Management
8.7
74
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
Functionality
8.8
217
Not enough data
9.0
221
Not enough data
8.7
204
Not enough data
Management
8.8
205
Not enough data
8.3
194
Not enough data
8.9
214
Not enough data
Agentic AI - Continuous Delivery
8.0
9
Not enough data
8.3
11
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
Bug Reporting
8.6
139
8.8
1779
8.5
133
8.8
1732
8.6
141
8.9
1822
Bug Monitoring
8.5
138
8.6
1724
8.8
146
8.9
1840
8.8
135
8.8
1703
Agentic AI - Bug Tracking
8.3
9
7.6
252
7.9
8
7.7
255
8.3
8
7.6
254
Functionality - Software Composition Analysis
8.7
66
Not enough data
8.8
72
Not enough data
8.7
67
Not enough data
Effectiveness - Software Composition Analysis
8.8
64
Not enough data
9.0
64
Not enough data
9.0
62
Not enough data
Responses
Not enough data
9.5
36
Not enough data
9.4
36
Not enough data
9.4
36
Automation - AI Agents
Not enough data
8.9
35
Not enough data
9.1
34
Not enough data
9.0
35
Not enough data
9.4
36
Not enough data
9.3
35
Platform
Not enough data
9.4
36
Not enough data
9.5
41
Not enough data
9.3
37
Autonomy - AI Agents
Not enough data
9.0
35
Not enough data
9.1
35
Not enough data
9.2
35
Not enough data
9.1
35
Generative AI
Not enough data
9.1
39
Not enough data
9.2
36
Management
8.8
149
Not enough data
8.8
151
Not enough data
8.5
138
Not enough data
Functionality
8.8
156
Not enough data
8.8
154
Not enough data
8.6
141
Not enough data
Processes
9.0
159
Not enough data
8.5
143
Not enough data
9.0
161
Not enough data
Functionality
8.9
228
|
Verified
Not enough data
8.6
210
|
Verified
Not enough data
8.4
204
|
Verified
Not enough data
Management
8.9
217
|
Verified
Not enough data
8.7
215
|
Verified
Not enough data
8.4
199
|
Verified
Not enough data
Agentic AI - Continuous Integration
7.3
11
Not enough data
7.8
13
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
Documentation
8.8
117
Not enough data
8.6
112
Not enough data
8.4
112
Not enough data
Security
8.0
101
Not enough data
8.4
101
Not enough data
9.0
110
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2681
Not enough data
8.2
2533
Not enough data
8.1
2437
Planning
Not enough data
8.7
3163
Not enough data
8.8
3276
Not enough data
8.8
3060
Not enough data
8.7
3239
Not enough data
8.3
2661
Workflow Management
Not enough data
8.6
3031
Not enough data
8.9
3489
Not enough data
7.9
2268
Not enough data
8.4
2506
Value Analysis
8.9
40
Not enough data
8.7
41
Not enough data
8.6
36
Not enough data
8.9
38
Not enough data
Value Management
9.0
39
Not enough data
8.7
42
Not enough data
8.9
40
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitLab and Jira are categorized as Bug Tracking
Unique Categories
GitLab is categorized as Secure Code Review, DevOps Platforms, Value Stream Management, Software Composition Analysis, Cloud Infrastructure Automation, Dynamic Application Security Testing (DAST), Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Continuous Integration, and AI Code Generation
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
GitLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
24.3%
Internet
3.9%
Financial Services
3.5%
Telecommunications
2.4%
Other
32.5%
Information Technology and Services
23.7%
Computer Software
23.7%
Financial Services
4.7%
Marketing and Advertising
4.1%
Internet
4.1%
Other
39.7%
Alternatives
Discussions
Is GitLab paid?
5 Comments
PG
Yes, Gitlab is paid as it provides the flexibility to use all the features of the GitHub and Git as well as the freedom to use your own DataBase so that you...Read more
What is GitLab used for?
2 Comments
BR
It is an alternative to GitHub or BitBucket, it handles code versioning and also deployments among other thingsRead more
Is Jira a good tool?
12 Comments
MN
Yes, it is. It's good for having an area to house all tasks required for a scope of work. Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
9 Comments
SN
With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum...Read more
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