Compare GitLab and Jira 
Featured Products
At a Glance
Market Segments
Small-Business (37.1% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
GitLab
Star Rating
(875)4.5 out of 5
Market Segments
Small-Business (37.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GitLabJira
Star Rating
(7,570)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks, bugs, and sprint status, with features like custom workflows and agile boards that help teams manage their development work in a structured and transparent way. This makes it particularly beneficial for mid-market companies looking for robust project management tools.
- Users say that GitLab shines in its automation capabilities, with features that allow tests to run independently every day. This functionality enhances collaboration among team members, making it easier to maintain a common repository and streamline workflows, especially for small businesses.
- According to verified reviews, Jira's implementation process is often praised for its intuitive onboarding, which helps teams quickly adapt to the platform. Users appreciate how effectively it organizes and structures their development workflow, making it easier to track work and manage releases.
- Reviewers mention that GitLab's integration of security tools into its pipelines is a standout feature, particularly for those in cybersecurity roles. This level of non-repudiation and security scanning tools is a significant advantage for teams focused on maintaining high security standards.
- Users highlight that while Jira has a slightly lower ease of use rating compared to GitLab, it still offers powerful features for backlog management and sprint planning. This can be crucial for teams that require detailed tracking and management of their development processes.
- G2 reviewers note that both products provide quality support, but GitLab edges out slightly with a higher satisfaction score in this area. Users appreciate the responsive support from GitLab, which can be vital for teams needing quick resolutions to issues during their development cycles.
Pricing
Entry-Level Pricing
GitLab
No pricing availableJira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
GitLab
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
663
8.9
6,165
Ease of Use
8.7
666
8.1
6,249
Ease of Setup
8.6
226
8.0
2,452
Ease of Admin
8.6
172
7.6
1,540
Quality of Support
8.5
527
8.3
4,842
Has the product been a good partner in doing business?
8.8
147
8.5
1,402
Product Direction (% positive)
8.7
630
8.4
5,989
Features by Category
Tasks
Not enough data
9.3
691
Not enough data
9.0
646
Not enough data
9.1
672
Not enough data
8.7
636
Not enough data
8.5
603
Not enough data
8.2
600
Not enough data
8.5
615
Not enough data
8.4
546
Projects
Not enough data
8.9
633
Not enough data
8.7
582
Not enough data
8.2
563
Not enough data
8.4
569
Not enough data
8.6
586
Not enough data
7.8
506
Not enough data
9.2
623
Not enough data
8.3
565
Not enough data
8.1
496
Not enough data
8.1
515
Not enough data
8.6
577
Resource Management
Not enough data
8.3
536
Not enough data
8.4
559
Not enough data
8.5
542
Project Monitoring
Not enough data
8.4
533
Not enough data
8.4
543
Not enough data
8.8
600
Generative AI
Not enough data
7.4
469
Not enough data
7.6
468
Agentic AI - Project Management
Not enough data
7.5
333
Not enough data
7.8
333
Not enough data
7.9
360
Not enough data
7.7
330
Not enough data
7.7
334
Not enough data
7.5
332
Not enough data
7.9
342
Administration
8.7
124
Not enough data
8.9
131
Not enough data
8.6
123
Not enough data
Functionality
9.0
130
Not enough data
8.5
115
Not enough data
8.5
109
Not enough data
8.7
114
Not enough data
8.6
103
Not enough data
Processes
9.1
133
Not enough data
9.0
122
Not enough data
8.7
122
Not enough data
Administration
9.2
30
Not enough data
9.0
28
Not enough data
Analysis
8.7
26
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
8.8
26
Not enough data
Testing
8.8
28
Not enough data
8.7
26
Not enough data
9.1
27
Not enough data
8.8
26
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.8
24
Not enough data
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
9.2
25
Not enough data
8.9
24
Not enough data
Analysis
8.5
24
Not enough data
9.2
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Testing
8.6
23
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
Administration
8.7
77
Not enough data
8.7
78
Not enough data
8.7
75
Not enough data
8.8
81
Not enough data
Automation
8.9
79
Not enough data
8.4
72
Not enough data
9.0
79
Not enough data
8.7
73
Not enough data
IT Management
8.7
74
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
Functionality
8.8
215
Not enough data
9.0
218
Not enough data
8.7
204
Not enough data
Management
8.8
203
Not enough data
8.4
193
Not enough data
8.9
211
Not enough data
Agentic AI - Continuous Delivery
8.0
9
Not enough data
8.3
11
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
Bug Reporting
8.6
139
8.8
1823
8.5
133
8.8
1779
8.6
140
8.9
1860
Bug Monitoring
8.4
136
8.7
1770
8.8
145
8.9
1881
8.8
135
8.8
1746
Agentic AI - Bug Tracking
8.3
9
7.7
281
7.9
8
7.8
283
8.3
8
7.7
281
Functionality - Software Composition Analysis
8.7
65
Not enough data
8.8
71
Not enough data
8.7
67
Not enough data
Effectiveness - Software Composition Analysis
8.8
64
Not enough data
9.0
64
Not enough data
9.0
61
Not enough data
Responses
Not enough data
9.5
38
Not enough data
9.4
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
9.0
37
Not enough data
9.1
36
Not enough data
9.0
37
Not enough data
9.4
37
Not enough data
9.4
37
Platform
Not enough data
9.3
38
Not enough data
9.5
41
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
9.0
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.3
40
Not enough data
9.2
37
Management
8.8
145
Not enough data
8.7
148
Not enough data
8.5
136
Not enough data
Functionality
8.8
153
Not enough data
8.8
151
Not enough data
8.6
141
Not enough data
Processes
9.0
157
Not enough data
8.5
141
Not enough data
9.0
158
Not enough data
Functionality
8.9
226
|
Verified
Not enough data
8.6
210
|
Verified
Not enough data
8.4
204
|
Verified
Not enough data
Management
8.9
215
|
Verified
Not enough data
8.7
215
|
Verified
Not enough data
8.4
198
|
Verified
Not enough data
Agentic AI - Continuous Integration
7.3
11
Not enough data
7.8
13
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
Documentation
8.8
117
Not enough data
8.6
112
Not enough data
8.4
112
Not enough data
Security
8.0
101
Not enough data
8.4
101
Not enough data
9.0
110
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2729
Not enough data
8.2
2582
Not enough data
8.2
2486
Planning
Not enough data
8.7
3209
Not enough data
8.8
3312
Not enough data
8.8
3072
Not enough data
8.7
3229
Not enough data
8.3
2707
Workflow Management
Not enough data
8.6
3077
Not enough data
8.9
3462
Not enough data
7.9
2320
Not enough data
8.4
2555
Value Analysis
8.9
39
Not enough data
8.7
40
Not enough data
8.6
36
Not enough data
8.9
37
Not enough data
Value Management
9.0
39
Not enough data
8.7
41
Not enough data
8.9
40
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitLab and Jira are categorized as Bug Tracking
Unique Categories
GitLab is categorized as Secure Code Review, DevOps Platforms, Value Stream Management, Software Composition Analysis, Cloud Infrastructure Automation, Dynamic Application Security Testing (DAST), Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Continuous Integration, and AI Code Generation
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
GitLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
24.2%
Internet
4.0%
Financial Services
3.4%
Telecommunications
2.3%
Other
32.7%
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.5%
Alternatives
Discussions
Is GitLab paid?
5 Comments
PG
Yes, Gitlab is paid as it provides the flexibility to use all the features of the GitHub and Git as well as the freedom to use your own DataBase so that you...Read more
Is GitLab free software?
4 Comments
RB
Yes, in that for non-commercial users, payment is unnecessary. Additionally, its source is publicly available.Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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