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Compare GitLab and Jira 
Featured Products
At a Glance
Market Segments
Small-Business (37.3% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
GitLab
Star Rating
(871)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GitLabJira
Star Rating
(7,405)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in project management capabilities, allowing teams to manage multiple projects and deadlines seamlessly. Users appreciate features like the ability to assign tasks and track progress across various projects, making it a favorite for agile teams.
- Users say that GitLab stands out for its integrated CI/CD features, which automate testing and streamline collaboration. Reviewers highlight the effectiveness of the GitLab YAML file for managing CI/CD pipelines, making it easier for teams to maintain a common repository and enhance their development workflow.
- According to verified reviews, Jira's user interface is praised for its ease of use, particularly in bug tracking. Users find it simple to apply filters and categorize bugs, which helps in streamlining processes and improving overall efficiency.
- Reviewers mention that while GitLab offers strong automation features, some users find it less intuitive for project management compared to Jira. The focus on code-related functionalities can sometimes overshadow the project management aspects, which may not cater to all teams' needs.
- G2 reviewers highlight that Jira has a robust support system, with many users noting the quality of assistance they receive. This support is crucial for teams that require guidance during implementation and ongoing usage, ensuring a smoother experience overall.
- Users report that while GitLab has a solid feature set for small businesses, it may not scale as effectively for mid-market companies compared to Jira. The latter's extensive capabilities and higher G2 Score reflect its suitability for larger teams and more complex project management needs.
Pricing
Entry-Level Pricing
GitLab
No pricing availableJira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
GitLab
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
659
8.9
6,040
Ease of Use
8.7
662
8.1
6,116
Ease of Setup
8.6
223
8.0
2,329
Ease of Admin
8.6
172
7.6
1,492
Quality of Support
8.5
523
8.3
4,725
Has the product been a good partner in doing business?
8.8
147
8.5
1,354
Product Direction (% positive)
8.7
626
8.4
5,867
Features by Category
Tasks
Not enough data
9.2
659
Not enough data
9.0
630
Not enough data
9.1
644
Not enough data
8.7
616
Not enough data
8.5
590
Not enough data
8.1
588
Not enough data
8.5
601
Not enough data
8.4
534
Projects
Not enough data
8.9
616
Not enough data
8.7
571
Not enough data
8.2
553
Not enough data
8.4
557
Not enough data
8.6
575
Not enough data
7.7
496
Not enough data
9.2
588
Not enough data
8.3
556
Not enough data
8.1
487
Not enough data
8.1
502
Not enough data
8.6
559
Resource Management
Not enough data
8.3
528
Not enough data
8.3
546
Not enough data
8.5
533
Project Monitoring
Not enough data
8.4
523
Not enough data
8.4
532
Not enough data
8.7
579
Generative AI
Not enough data
7.4
460
Not enough data
7.5
456
Agentic AI - Project Management
Not enough data
7.4
325
Not enough data
7.7
326
Not enough data
7.9
348
Not enough data
7.6
321
Not enough data
7.6
326
Not enough data
7.5
324
Not enough data
7.9
331
Administration
8.7
124
Not enough data
8.9
131
Not enough data
8.6
123
Not enough data
Functionality
9.0
130
Not enough data
8.5
115
Not enough data
8.5
109
Not enough data
8.7
114
Not enough data
8.6
103
Not enough data
Processes
9.1
133
Not enough data
9.0
122
Not enough data
8.7
122
Not enough data
Administration
9.2
28
Not enough data
9.0
27
Not enough data
Analysis
8.7
26
Not enough data
9.0
27
Not enough data
9.1
27
Not enough data
8.9
25
Not enough data
Testing
8.8
27
Not enough data
8.7
26
Not enough data
9.1
26
Not enough data
8.8
26
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.8
24
Not enough data
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
9.2
25
Not enough data
8.9
24
Not enough data
Analysis
8.5
24
Not enough data
9.2
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Testing
8.6
23
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
Administration
8.7
77
Not enough data
8.7
78
Not enough data
8.7
75
Not enough data
8.8
80
Not enough data
Automation
8.9
79
Not enough data
8.4
72
Not enough data
9.0
79
Not enough data
8.7
73
Not enough data
IT Management
8.7
74
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
Functionality
8.8
215
Not enough data
9.0
217
Not enough data
8.7
205
Not enough data
Management
8.8
201
Not enough data
8.4
192
Not enough data
8.9
208
Not enough data
Agentic AI - Continuous Delivery
8.0
9
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
Bug Reporting
8.6
140
8.8
1819
8.5
134
8.8
1775
8.6
141
8.9
1855
Bug Monitoring
8.4
136
8.6
1766
8.8
146
8.9
1874
8.8
135
8.8
1742
Agentic AI - Bug Tracking
8.3
9
7.6
275
7.9
8
7.7
279
8.3
8
7.7
276
Functionality - Software Composition Analysis
8.7
65
Not enough data
8.8
71
Not enough data
8.7
67
Not enough data
Effectiveness - Software Composition Analysis
8.8
64
Not enough data
9.0
64
Not enough data
9.0
61
Not enough data
Responses
Not enough data
9.4
36
Not enough data
9.4
36
Not enough data
9.4
36
Automation - AI Agents
Not enough data
8.9
35
Not enough data
9.0
34
Not enough data
9.0
35
Not enough data
9.4
35
Not enough data
9.3
35
Platform
Not enough data
9.3
36
Not enough data
9.4
37
Not enough data
9.3
36
Autonomy - AI Agents
Not enough data
9.0
35
Not enough data
9.1
35
Not enough data
9.2
35
Not enough data
9.0
35
Generative AI
Not enough data
9.2
38
Not enough data
9.1
35
Management
8.8
144
Not enough data
8.7
148
Not enough data
8.5
136
Not enough data
Functionality
8.8
151
Not enough data
8.8
149
Not enough data
8.6
141
Not enough data
Processes
8.9
155
Not enough data
8.5
141
Not enough data
8.9
156
Not enough data
Functionality
8.9
226
|
Verified
Not enough data
8.6
210
|
Verified
Not enough data
8.4
204
|
Verified
Not enough data
Management
8.9
214
|
Verified
Not enough data
8.7
215
|
Verified
Not enough data
8.4
198
|
Verified
Not enough data
Agentic AI - Continuous Integration
7.3
11
Not enough data
7.6
13
Not enough data
7.4
12
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
Documentation
8.8
117
Not enough data
8.6
112
Not enough data
8.4
112
Not enough data
Security
8.0
101
Not enough data
8.4
101
Not enough data
9.0
110
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2716
Not enough data
8.2
2570
Not enough data
8.2
2482
Planning
Not enough data
8.7
3194
Not enough data
8.8
3280
Not enough data
8.8
3028
Not enough data
8.7
3163
Not enough data
8.3
2701
Workflow Management
Not enough data
8.6
3065
Not enough data
8.8
3371
Not enough data
7.9
2313
Not enough data
8.4
2547
Value Analysis
8.9
39
Not enough data
8.7
40
Not enough data
8.6
36
Not enough data
8.9
37
Not enough data
Value Management
9.0
39
Not enough data
8.7
41
Not enough data
8.9
40
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitLab and Jira are categorized as Bug Tracking
Unique Categories
GitLab is categorized as Secure Code Review, DevOps Platforms, Value Stream Management, Software Composition Analysis, Cloud Infrastructure Automation, Dynamic Application Security Testing (DAST), Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Continuous Integration, and AI Code Generation
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
GitLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.5%
Information Technology and Services
24.2%
Internet
4.0%
Financial Services
3.4%
Telecommunications
2.2%
Other
32.7%
Information Technology and Services
24.1%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.4%
Alternatives
Discussions
Is GitLab paid?
5 Comments
PG
Yes, Gitlab is paid as it provides the flexibility to use all the features of the GitHub and Git as well as the freedom to use your own DataBase so that you...Read more
Is GitLab free software?
4 Comments
RB
Yes, in that for non-commercial users, payment is unnecessary. Additionally, its source is publicly available.Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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