Introducing G2.ai, the future of software buying.Try now
Compare GitHub and Userback 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Codemagic
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CAST Highlight
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Postman
Visit Website
At a Glance
Market Segments
Small-Business (45.9% of reviews)
Small-Business (88.3% of reviews)
Entry-Level Pricing
$0.00 1 users
Free
GitHub
Star Rating
(2,265)4.7 out of 5
Market Segments
Small-Business (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 users
Browse all 3 pricing plansUserback
Star Rating
(235)4.7 out of 5
Market Segments
Small-Business (88.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that GitHub excels in adaptive learning capabilities, scoring 9.5, which allows users to benefit from personalized suggestions and improvements based on their usage patterns. In contrast, Userback's adaptive learning score of 5.9 indicates a significant gap in this area, leading users to feel less supported in their learning journey.
- Users report that GitHub's natural language interaction feature is highly effective, with a score of 9.4, making it easier for developers to communicate with the platform. Conversely, Userback's score of 5.8 suggests that users find its natural language processing capabilities lacking, which can hinder user experience.
- Reviewers mention that GitHub provides robust analytics tools, scoring 8.5, which help teams track their projects effectively. However, Userback's analytics score of 8.1 indicates that while it offers some analytics features, they may not be as comprehensive or user-friendly as those found in GitHub.
- Users on G2 highlight that GitHub's quality of support is rated at 8.8, with many praising the extensive documentation and community support. In contrast, Userback shines in this area with a score of 9.5, where users appreciate the responsive customer service and helpful resources available.
- G2 users report that GitHub has a strong bug history score of 8.9, indicating a reliable platform with minimal issues. Userback, with a score of 8.7, also maintains a good track record, but some users have noted occasional bugs that can disrupt workflow.
- Users say that GitHub's ease of use is rated at 8.7, with many finding the interface intuitive for developers. Userback, however, scores higher at 9.3, with reviewers mentioning that its user-friendly design makes it accessible even for those less technically inclined.
Pricing
Entry-Level Pricing
GitHub
Free for Individuals and Organizations
$0.00
1 users
Basics for teams and developers
- Unlimited public/private repositories
- Unlimited collaborators
- 2,000 Actions minutes/month (Free for public repositories)
Userback
Free Forever
Free
For early-stage teams needing just the essentials.
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
Free Trial
GitHub
Free Trial is available
Userback
Free Trial is available
Ratings
Meets Requirements
9.3
1,962
9.1
153
Ease of Use
8.7
1,978
9.3
154
Ease of Setup
9.0
589
9.3
134
Ease of Admin
8.7
450
9.3
127
Quality of Support
8.8
1,569
9.4
121
Has the product been a good partner in doing business?
8.9
386
9.6
115
Product Direction (% positive)
8.9
1,914
9.3
142
Features by Category
User Response Methods
Not enough data
8.4
40
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
50
|
Verified
Not enough data
9.4
48
|
Verified
Participant Selection
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.6
37
|
Verified
Not enough data
8.4
44
|
Verified
Not enough data
8.2
41
|
Verified
Generative AI
Not enough data
6.3
20
User Behavior
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
7.9
7
A/B Testing
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
5
Visitor Information
Not enough data
8.9
9
Not enough data
8.1
6
Agentic AI - Session Replay
Not enough data
Not enough data
Administration
8.9
142
Not enough data
9.1
147
Not enough data
8.7
144
Not enough data
Functionality
8.9
145
Not enough data
8.6
134
Not enough data
8.9
136
Not enough data
9.0
147
Not enough data
8.3
133
Not enough data
Processes
9.1
146
Not enough data
8.8
144
Not enough data
8.7
142
Not enough data
Administration
9.2
48
Not enough data
9.0
47
Not enough data
Analysis
8.7
47
Not enough data
8.9
50
Not enough data
8.9
48
Not enough data
9.0
50
Not enough data
Testing
9.3
49
Not enough data
8.6
44
Not enough data
8.7
45
Not enough data
8.9
43
Not enough data
8.7
42
Not enough data
9.0
43
Not enough data
8.5
42
Not enough data
Agentic AI - Static Application Security Testing (SAST)
10.0
14
Not enough data
Administration
9.1
98
Not enough data
9.0
97
Not enough data
8.8
99
Not enough data
9.2
99
Not enough data
Automation
8.9
97
Not enough data
8.7
91
Not enough data
8.8
96
Not enough data
8.9
91
Not enough data
IT Management
9.0
99
Not enough data
9.0
91
Not enough data
8.9
89
Not enough data
Functionality
9.1
238
Not enough data
9.2
241
Not enough data
8.9
238
Not enough data
Management
9.0
236
Not enough data
8.5
231
Not enough data
9.0
239
Not enough data
Agentic AI - Continuous Delivery
9.4
29
Not enough data
9.2
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.2
29
Not enough data
Bug Reporting
8.9
191
9.4
87
8.9
188
9.3
86
9.0
192
8.9
78
Bug Monitoring
8.5
186
8.0
68
8.9
196
8.6
77
9.0
184
8.4
63
Agentic AI - Bug Tracking
9.5
26
6.1
24
9.4
26
6.0
24
9.3
26
6.5
24
Functionality - Software Composition Analysis
8.9
74
Not enough data
9.1
78
Not enough data
9.2
77
Not enough data
Effectiveness - Software Composition Analysis
8.9
76
Not enough data
9.1
78
Not enough data
8.9
75
Not enough data
Feedback Source
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.9
137
Not enough data
9.2
136
Not enough data
8.6
133
Not enough data
Functionality
8.8
134
Not enough data
8.9
136
Not enough data
8.7
134
Not enough data
Processes
8.9
136
Not enough data
8.8
134
Not enough data
9.1
138
Not enough data
Functionality
9.3
223
Not enough data
9.0
212
Not enough data
8.7
204
Not enough data
Management
8.9
217
Not enough data
8.9
213
Not enough data
8.3
208
Not enough data
Agentic AI - Continuous Integration
8.9
33
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.5
33
Not enough data
8.8
33
Not enough data
Documentation
8.8
184
Not enough data
8.8
179
Not enough data
8.6
170
Not enough data
Security
8.3
167
Not enough data
8.6
168
Not enough data
9.0
177
Not enough data
Agentic AI - Software Testing
Not enough data
4.5
7
Not enough data
4.3
7
Not enough data
4.8
7
Communication
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
9.4
29
Planning
Not enough data
Feature Not Available
Not enough data
9.0
26
Not enough data
8.3
23
Not enough data
8.7
21
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
GitHub and Userback are categorized as Bug Tracking
Unique Categories
GitHub is categorized as DevOps Platforms, Software Composition Analysis, Cloud Infrastructure Automation, Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Gaming Tools, Configuration Management, Continuous Integration, Build Automation, and Secure Code Review
Userback is categorized as Session Replay, Product Management, User Research, Software Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
GitHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.7%
Information Technology and Services
22.7%
Internet
6.7%
Higher Education
3.4%
Financial Services
3.2%
Other
32.3%
Marketing and Advertising
27.1%
Computer Software
17.7%
Information Technology and Services
12.3%
Design
8.9%
Internet
6.4%
Other
27.6%
Alternatives
Discussions
What is GitHub used for?
8 Comments
MK
- store software source code
- use actions to execute CI / CD and publish artefacts / create releases
- lightweight software project managementRead more
What can GitHub be used for?
5 Comments
MS
It's a platform for version controlling. Where group of people collaborate each other and work on a single project. Read more
What does GitHub mean?
2 Comments
JV
It is a platform for doing projects based on serveral services like website development projects etcRead more
What is Userback used for?
1 Comment
MJ
Userback is used for collecting, managing, and acting on user feedback and bug reports to improve products and enhance user experiences. It serves as a...Read more
Userback has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
