Compare GitHub and Userback 
Featured Products
At a Glance
Market Segments
Small-Business (45.3% of reviews)
Small-Business (88.1% of reviews)
Entry-Level Pricing
$0.00 1 users
Free
GitHub
Star Rating
(2,310)4.7 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 users
Browse all 3 pricing plansUserback
Star Rating
(242)4.7 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GitHub excels in collaboration features, with users highlighting the straightforward pull request system that keeps projects organized when multiple contributors are involved. This makes it a top choice for teams working on software development.
- Users say that Userback stands out for its user-friendly interface, making it easy for clients to interact with feedback tools. Reviewers appreciate how the platform simplifies internal reviews, allowing teams to gather feedback efficiently without the hassle of traditional methods like PDFs.
- According to verified reviews, GitHub's overall satisfaction is reflected in its higher G2 Score, indicating that users feel more positively about their experience compared to Userback. Many users emphasize GitHub's importance in managing software projects and showcasing work, which is crucial for developers.
- Reviewers mention that Userback's ease of setup is a significant advantage, with many finding it customizable and intuitive. This is particularly beneficial for teams looking to streamline their feedback processes without extensive training or onboarding.
- G2 reviewers highlight that while GitHub has a robust feature set for version control and project management, some users feel it may not cater to specific workflow needs as effectively as Userback, which is designed with user feedback in mind.
- Users report that GitHub's extensive community and resources provide a wealth of support options, but they also note that Userback offers exceptional quality of support, with many praising its responsiveness and helpfulness in resolving issues quickly.
Pricing
Entry-Level Pricing
GitHub
Free for Individuals and Organizations
$0.00
1 users
Basics for teams and developers
- Unlimited public/private repositories
- Unlimited collaborators
- 2,000 Actions minutes/month (Free for public repositories)
Userback
Free Forever
Free
For early-stage teams needing just the essentials.
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
Free Trial
GitHub
Free Trial is available
Userback
Free Trial is available
Ratings
Meets Requirements
9.3
1,997
9.1
158
Ease of Use
8.7
2,014
9.3
159
Ease of Setup
9.0
625
9.3
139
Ease of Admin
8.7
453
9.3
131
Quality of Support
8.7
1,596
9.5
126
Has the product been a good partner in doing business?
8.9
389
9.6
118
Product Direction (% positive)
8.9
1,948
9.3
147
Features by Category
User Response Methods
Not enough data
8.4
40
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
51
|
Verified
Not enough data
9.4
48
|
Verified
Participant Selection
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.6
37
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
8.2
41
|
Verified
Generative AI
Not enough data
6.3
20
User Behavior
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
7.9
7
A/B Testing
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
5
Visitor Information
Not enough data
8.9
9
Not enough data
8.1
6
Agentic AI - Session Replay
Not enough data
Not enough data
Administration
8.9
138
Not enough data
9.0
145
Not enough data
8.6
138
Not enough data
Functionality
8.9
142
Not enough data
8.5
126
Not enough data
8.8
130
Not enough data
9.0
142
Not enough data
8.1
125
Not enough data
Processes
9.0
142
Not enough data
8.7
136
Not enough data
8.6
137
Not enough data
Administration
9.0
40
Not enough data
8.8
38
Not enough data
Analysis
8.4
39
Not enough data
8.7
42
Not enough data
8.6
39
Not enough data
8.8
44
Not enough data
Testing
9.1
40
Not enough data
8.2
34
Not enough data
8.4
36
Not enough data
8.5
33
Not enough data
8.3
32
Not enough data
8.6
33
Not enough data
8.0
32
Not enough data
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
9.0
90
Not enough data
9.0
89
Not enough data
8.6
90
Not enough data
9.1
94
Not enough data
Automation
8.8
90
Not enough data
8.6
83
Not enough data
8.7
90
Not enough data
8.8
83
Not enough data
IT Management
8.9
93
Not enough data
8.8
84
Not enough data
8.7
79
Not enough data
Functionality
9.1
240
Not enough data
9.2
248
Not enough data
8.8
232
Not enough data
Management
9.0
240
Not enough data
8.4
226
Not enough data
9.0
244
Not enough data
Agentic AI - Continuous Delivery
9.0
23
Not enough data
8.7
22
Not enough data
8.5
20
Not enough data
8.7
22
Not enough data
8.7
22
Not enough data
Bug Reporting
8.9
186
9.4
92
8.8
181
9.3
86
9.0
185
8.9
79
Bug Monitoring
8.4
181
8.1
70
8.9
196
8.7
78
9.0
179
8.4
63
Agentic AI - Bug Tracking
9.0
18
6.1
24
8.9
18
6.0
24
8.6
18
6.5
24
Functionality - Software Composition Analysis
8.8
64
Not enough data
9.0
69
Not enough data
9.1
68
Not enough data
Effectiveness - Software Composition Analysis
8.7
66
Not enough data
9.0
69
Not enough data
8.8
67
Not enough data
Feedback Source
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.8
132
Not enough data
9.1
140
Not enough data
8.6
130
Not enough data
Functionality
8.8
138
Not enough data
8.9
133
Not enough data
8.6
127
Not enough data
Processes
8.9
133
Not enough data
8.8
127
Not enough data
9.1
139
Not enough data
Functionality
9.3
223
Not enough data
8.9
208
Not enough data
8.6
197
Not enough data
Management
8.8
217
Not enough data
8.8
212
Not enough data
8.2
202
Not enough data
Agentic AI - Continuous Integration
8.4
24
Not enough data
8.5
25
Not enough data
8.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Documentation
8.7
176
Not enough data
8.7
170
Not enough data
8.5
162
Not enough data
Security
8.2
158
Not enough data
8.5
160
Not enough data
8.9
170
Not enough data
Agentic AI - Software Testing
Not enough data
4.5
7
Not enough data
4.3
7
Not enough data
4.8
7
Communication
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
9.4
29
Planning
Not enough data
Feature Not Available
Not enough data
9.0
26
Not enough data
8.3
23
Not enough data
8.7
21
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
GitHub and Userback are categorized as Bug Tracking
Unique Categories
GitHub is categorized as DevOps Platforms, Software Composition Analysis, Cloud Infrastructure Automation, Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Gaming Tools, Configuration Management, Continuous Integration, Build Automation, and Secure Code Review
Userback is categorized as Session Replay, Product Management, User Research, Software Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
GitHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.0%
Information Technology and Services
22.6%
Internet
6.6%
Higher Education
3.4%
Financial Services
3.2%
Other
32.3%
Marketing and Advertising
26.4%
Computer Software
18.8%
Information Technology and Services
12.0%
Design
9.1%
Internet
6.3%
Other
27.4%
Discussions
What is GitHub used for?
8 Comments
MK
- store software source code
- use actions to execute CI / CD and publish artefacts / create releases
- lightweight software project managementRead more
What can GitHub be used for?
5 Comments
MS
It's a platform for version controlling. Where group of people collaborate each other and work on a single project. Read more
How is GitHub shaping the landscape of collaborative software development and version control?
4 Comments
HJ
Good Read more
What is Userback used for?
1 Comment
MJ
Userback is used for collecting, managing, and acting on user feedback and bug reports to improve products and enhance user experiences. It serves as a...Read more
Userback has no more discussions with answers
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