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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
$0 1 user
No pricing available
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansWiki.js
Star Rating
(15)4.3 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Wiki.jsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GitBook excels in its ease of use, with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward documentation tool. In contrast, Wiki.js, while still user-friendly, has a slightly lower score of 8.7, which some users feel reflects a steeper learning curve.
- Reviewers mention that GitBook's quality of support is highly rated at 9.3, with many users appreciating the responsive customer service. Wiki.js, however, lacks a similar level of support recognition, which some users find disappointing when they encounter issues.
- G2 users highlight GitBook's robust content editor, scoring 8.9, which allows for seamless collaboration and formatting. In comparison, Wiki.js's content editor, while functional, does not receive the same level of praise, with users noting it could benefit from more advanced features.
- Users on G2 report that GitBook's versioning and version history feature, rated at 8.9, is particularly useful for teams needing to track changes over time. Wiki.js, with a score of 8.2 in this area, is seen as less effective, leading to some frustration among users who require detailed version control.
- Reviewers mention that GitBook's knowledge sharing capabilities are impressive, scoring 9.4, which facilitates easy dissemination of information across teams. Wiki.js, while still effective, scores lower at 8.9, indicating that users may find it less intuitive for sharing knowledge.
- Users say that GitBook's public vs private content management feature, rated at 8.9, is a significant advantage for organizations needing to control access to their documentation. Wiki.js, with a score of 8.4, does offer similar functionality, but users report it lacks some of the granularity found in GitBook's permissions settings.
Pricing
Entry-Level Pricing
Wiki.js
No pricing availableFree Trial
GitBook
Free Trial is available
Wiki.js
No trial information availableRatings
Meets Requirements
9.2
140
8.6
7
Ease of Use
9.3
142
8.3
7
Ease of Setup
9.3
108
8.1
7
Ease of Admin
9.4
97
8.9
6
Quality of Support
9.4
117
7.8
6
Has the product been a good partner in doing business?
9.5
92
9.0
5
Product Direction (% positive)
8.8
127
8.3
7
Features by Category
Knowledge Pages
8.2
86
8.7
5
8.4
83
8.3
5
8.9
96
9.0
5
8.2
76
8.3
5
7.9
65
8.3
5
9.0
84
8.3
5
Knowledge Dissemination
8.5
81
8.0
5
8.8
85
8.7
5
9.3
96
8.7
5
8.5
80
6.7
5
8.5
75
8.7
5
7.6
63
8.7
5
8.8
78
8.7
5
8.2
70
8.0
5
8.5
70
7.7
5
Agentic AI - Knowledge Base
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Wiki.js are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Wiki.js is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wiki.js
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Information Technology and Services
46.7%
Computer & Network Security
13.3%
Retail
6.7%
Package/Freight Delivery
6.7%
Health, Wellness and Fitness
6.7%
Other
20.0%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
Wiki.js has no more discussions with answers
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