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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$0 1 user
$0.00
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSlack
Star Rating
(37,332)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Slack excels in team communication with its robust integration capabilities, allowing users to connect with over 2,000 apps, while GitBook is praised for its seamless documentation features, making it easier for teams to create and share knowledge bases.
- Users report that GitBook's ease of setup is superior, with a score of 9.3 compared to Slack's 9.0, highlighting that GitBook allows for quick onboarding and immediate access to documentation tools without extensive configuration.
- Reviewers mention that GitBook's quality of support is notably higher, scoring 9.4 against Slack's 8.8, with users appreciating the responsive customer service and detailed documentation provided by GitBook.
- Users on G2 indicate that both products meet requirements equally well, scoring 9.2, but GitBook shines in ease of administration with a score of 9.5, making it easier for teams to manage permissions and content.
- G2 users highlight that while Slack has a strong presence in small businesses (41.9% of reviews), GitBook is even more favored in this segment (80.5% of reviews), suggesting that GitBook may be more tailored to the needs of smaller teams looking for documentation solutions.
- Users say that both platforms have positive product direction, but GitBook edges out with a score of 8.8 compared to Slack's 8.7, indicating that GitBook is perceived as more innovative and responsive to user feedback in its feature development.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
GitBook
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.2
140
9.2
30,633
Ease of Use
9.3
142
9.1
31,447
Ease of Setup
9.3
108
9.1
7,867
Ease of Admin
9.4
97
8.9
4,942
Quality of Support
9.4
117
8.8
21,229
Has the product been a good partner in doing business?
9.5
92
9.0
4,421
Product Direction (% positive)
8.8
127
8.7
29,946
Features by Category
Business Instant Messaging
Not enough data
9.1
13743
Not enough data
9.0
14237
Not enough data
8.6
13607
Business Instant Messaging
Not enough data
8.5
10090
Not enough data
8.1
9441
Business Instant Messaging
Not enough data
9.1
13520
Not enough data
9.2
13176
Not enough data
9.0
11621
Generative AI - Business Instant Messaging
Not enough data
7.5
1442
AI - Business Instant Messaging
Not enough data
7.5
1434
Not enough data
7.9
1433
Not enough data
7.4
1420
Not enough data
7.4
1421
Agentic AI - Business Instant Messaging
Not enough data
7.6
845
Not enough data
7.6
841
Setup
Not enough data
9.0
637
Not enough data
8.9
633
Not enough data
8.6
622
Not enough data
8.9
631
Management
Not enough data
8.9
626
Not enough data
8.6
616
Not enough data
8.8
620
Generative AI
Not enough data
7.7
544
Agentic AI - Workflow Management
Not enough data
7.6
262
Not enough data
7.9
258
Not enough data
8.0
264
Not enough data
7.8
262
Not enough data
7.8
261
Not enough data
7.8
261
Not enough data
8.0
261
Account Options
Not enough data
9.2
260
Not enough data
8.3
259
Not enough data
8.5
254
Not enough data
8.6
257
Not enough data
8.9
262
Not enough data
8.8
258
Q&A Tools
Not enough data
9.0
261
Not enough data
9.0
258
Not enough data
9.1
262
Not enough data
8.6
254
Not enough data
9.0
258
Not enough data
8.8
254
Not enough data
8.5
251
Not enough data
8.8
252
Not enough data
8.4
250
Knowledge Pages
8.2
86
8.4
314
8.4
83
8.2
318
8.9
96
8.1
308
8.2
76
8.0
304
7.9
65
7.9
302
9.0
84
8.3
303
Knowledge Dissemination
8.5
81
8.1
297
8.8
85
8.7
302
9.3
96
8.9
301
8.5
80
8.9
303
8.5
75
8.3
299
7.6
63
8.2
294
8.8
78
8.6
300
8.2
70
8.5
294
8.5
70
8.6
292
Agentic AI - Knowledge Base
6.7
7
7.8
178
7.1
7
7.8
179
6.0
7
7.6
177
Login Options
Not enough data
9.0
723
Not enough data
8.4
707
Productivity
Not enough data
7.9
691
Not enough data
8.2
698
Not enough data
8.5
700
Not enough data
7.8
681
Not enough data
7.9
676
Customization
Not enough data
8.5
688
Not enough data
9.0
697
Not enough data
8.6
683
Agentic AI - Unified Workspaces
Not enough data
7.3
380
Not enough data
7.5
378
Compatibility
Not enough data
8.9
76
Not enough data
9.0
78
Not enough data
8.8
74
Agentic AI - Enterprise Search Software
Not enough data
8.2
46
Not enough data
8.0
43
Not enough data
8.7
44
Not enough data
8.3
44
Not enough data
8.3
44
Not enough data
8.4
42
Search Queries
Not enough data
8.6
75
Not enough data
9.0
74
Not enough data
8.6
74
Not enough data
8.9
75
Not enough data
8.8
72
AI powered search - Enterprise Search Software
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Functionality
Not enough data
8.7
74
Not enough data
8.8
73
Not enough data
8.9
75
Compatibility - Enterprise Search Software
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
9.0
12
Functionality - Enterprise Search Software
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
8.9
12
Search Queries - Enterprise Search Software
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.9
12
Automation
Not enough data
8.8
1116
Not enough data
8.8
1105
Not enough data
8.5
1081
Administration
Not enough data
8.8
1099
Not enough data
8.6
1074
Not enough data
9.4
1102
Project management
Not enough data
8.7
1083
Not enough data
8.5
1065
Not enough data
8.5
1075
Not enough data
8.5
1066
Not enough data
8.5
1062
Not enough data
8.3
1043
Not enough data
8.2
1057
Workload
Not enough data
8.3
1031
Not enough data
8.8
1048
Not enough data
8.6
1031
Not enough data
8.4
1024
Communication & Collaboration
Not enough data
9.2
1061
Not enough data
9.0
1058
Not enough data
9.3
1058
Cost Management
Not enough data
8.0
1015
Not enough data
8.1
1014
Not enough data
8.1
1011
Integration
Not enough data
8.6
1023
Not enough data
8.4
1015
Not enough data
8.4
1002
Generative AI
Not enough data
7.5
967
Not enough data
7.6
963
Agentic AI - Work Management
Not enough data
7.5
474
Not enough data
7.6
470
Not enough data
7.9
467
Not enough data
7.7
470
Communication
Not enough data
9.4
1026
Not enough data
9.3
1021
Not enough data
8.8
988
Not enough data
8.8
982
Not enough data
9.1
985
Content & Documents
Not enough data
9.1
1002
Not enough data
8.9
986
Not enough data
8.7
989
Not enough data
8.1
953
Controls
Not enough data
8.3
946
Not enough data
8.1
943
Not enough data
8.6
943
Not enough data
8.3
943
Not enough data
8.1
926
Project Management
Not enough data
8.4
935
Not enough data
8.3
926
Not enough data
8.5
930
Not enough data
8.6
928
Remote Collaboration
Not enough data
9.0
940
Not enough data
8.7
923
Not enough data
8.9
939
Not enough data
7.8
919
Generative AI
Not enough data
7.2
881
Not enough data
7.3
881
Agentic AI - Project Collaboration
Not enough data
7.4
404
Not enough data
7.5
406
Agentic AI - Audio Conferencing
Not enough data
7.3
259
Not enough data
7.5
260
Action Item Detection - AI Note-taking Software
Not enough data
8.1
7
Not enough data
8.6
7
Automatic Transcription - AI Note-taking Software
Not enough data
9.0
8
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.8
7
Language & Accent Support - AI Note-taking Software
Not enough data
8.6
7
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.5
8
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
8
Searchable Note Archives - AI Note-taking Software
Not enough data
7.9
7
Speaker Identification - AI Note-taking Software
Not enough data
8.3
7
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Slack are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.8%
Education Management
3.4%
Other
55.1%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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