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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0 1 user
$0.00
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSlack
Star Rating
(37,262)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Slack excels in team communication with its robust integration capabilities, allowing users to connect with over 2,000 apps, while GitBook is praised for its seamless documentation features, making it easier for teams to create and share knowledge bases.
- Users report that GitBook's ease of setup is superior, with a score of 9.3 compared to Slack's 9.0, highlighting that GitBook allows for quick onboarding and immediate access to documentation tools without extensive configuration.
- Reviewers mention that GitBook's quality of support is notably higher, scoring 9.4 against Slack's 8.8, with users appreciating the responsive customer service and detailed documentation provided by GitBook.
- Users on G2 indicate that both products meet requirements equally well, scoring 9.2, but GitBook shines in ease of administration with a score of 9.5, making it easier for teams to manage permissions and content.
- G2 users highlight that while Slack has a strong presence in small businesses (41.9% of reviews), GitBook is even more favored in this segment (80.5% of reviews), suggesting that GitBook may be more tailored to the needs of smaller teams looking for documentation solutions.
- Users say that both platforms have positive product direction, but GitBook edges out with a score of 8.8 compared to Slack's 8.7, indicating that GitBook is perceived as more innovative and responsive to user feedback in its feature development.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
GitBook
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.2
140
9.2
30,596
Ease of Use
9.3
142
9.1
31,407
Ease of Setup
9.3
108
9.1
7,827
Ease of Admin
9.4
97
8.9
4,936
Quality of Support
9.4
117
8.8
21,194
Has the product been a good partner in doing business?
9.5
92
9.0
4,415
Product Direction (% positive)
8.8
127
8.7
29,909
Features by Category
Business Instant Messaging
Not enough data
9.1
13708
Not enough data
9.0
14202
Not enough data
8.6
13575
Business Instant Messaging
Not enough data
8.5
10062
Not enough data
8.1
9413
Business Instant Messaging
Not enough data
9.1
13490
Not enough data
9.2
13147
Not enough data
9.0
11588
Generative AI - Business Instant Messaging
Not enough data
7.5
1419
AI - Business Instant Messaging
Not enough data
7.4
1411
Not enough data
7.9
1409
Not enough data
7.4
1398
Not enough data
7.4
1398
Agentic AI - Business Instant Messaging
Not enough data
7.6
822
Not enough data
7.6
819
Setup
Not enough data
9.1
624
Not enough data
8.9
621
Not enough data
8.6
611
Not enough data
9.0
619
Management
Not enough data
9.0
615
Not enough data
8.7
604
Not enough data
8.9
608
Generative AI
Not enough data
7.7
534
Agentic AI - Workflow Management
Not enough data
7.6
253
Not enough data
7.9
249
Not enough data
8.0
255
Not enough data
7.8
253
Not enough data
7.8
252
Not enough data
7.8
252
Not enough data
7.9
252
Account Options
Not enough data
9.2
255
Not enough data
8.3
253
Not enough data
8.5
249
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
8.8
253
Q&A Tools
Not enough data
9.0
255
Not enough data
9.0
253
Not enough data
9.1
257
Not enough data
8.6
249
Not enough data
9.0
252
Not enough data
8.8
248
Not enough data
8.5
246
Not enough data
8.8
247
Not enough data
8.4
244
Knowledge Pages
8.2
86
8.4
308
8.4
83
8.3
312
8.9
96
8.1
302
8.2
76
8.0
299
7.9
65
7.9
296
9.0
84
8.3
296
Knowledge Dissemination
8.5
81
8.2
291
8.8
85
8.7
295
9.3
96
8.9
294
8.5
80
8.9
296
8.5
75
8.3
292
7.6
63
8.2
288
8.8
78
8.6
293
8.2
70
8.5
287
8.5
70
8.6
285
Agentic AI - Knowledge Base
6.7
7
7.8
172
7.1
7
7.8
173
6.0
7
7.7
171
Login Options
Not enough data
9.0
711
Not enough data
8.4
696
Productivity
Not enough data
7.9
680
Not enough data
8.2
687
Not enough data
8.5
689
Not enough data
7.8
671
Not enough data
7.9
666
Customization
Not enough data
8.5
678
Not enough data
9.0
687
Not enough data
8.6
672
Agentic AI - Unified Workspaces
Not enough data
7.3
371
Not enough data
7.5
369
Compatibility
Not enough data
8.9
75
Not enough data
8.9
76
Not enough data
8.8
72
Agentic AI - Enterprise Search Software
Not enough data
8.1
44
Not enough data
8.1
42
Not enough data
8.7
42
Not enough data
8.3
42
Not enough data
8.3
42
Not enough data
8.4
41
Search Queries
Not enough data
8.6
74
Not enough data
9.1
73
Not enough data
8.6
73
Not enough data
8.9
73
Not enough data
8.8
71
AI powered search - Enterprise Search Software
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Functionality
Not enough data
8.8
72
Not enough data
8.8
71
Not enough data
9.0
74
Compatibility - Enterprise Search Software
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
9.0
12
Functionality - Enterprise Search Software
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
8.9
12
Search Queries - Enterprise Search Software
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.9
12
Automation
Not enough data
8.8
1105
Not enough data
8.8
1093
Not enough data
8.5
1069
Administration
Not enough data
8.8
1085
Not enough data
8.6
1063
Not enough data
9.4
1087
Project management
Not enough data
8.7
1072
Not enough data
8.5
1054
Not enough data
8.5
1063
Not enough data
8.5
1054
Not enough data
8.5
1050
Not enough data
8.3
1033
Not enough data
8.2
1047
Workload
Not enough data
8.3
1020
Not enough data
8.8
1036
Not enough data
8.6
1020
Not enough data
8.4
1013
Communication & Collaboration
Not enough data
9.2
1047
Not enough data
9.0
1045
Not enough data
9.3
1046
Cost Management
Not enough data
8.0
1005
Not enough data
8.1
1004
Not enough data
8.1
1001
Integration
Not enough data
8.6
1013
Not enough data
8.4
1005
Not enough data
8.4
991
Generative AI
Not enough data
7.5
958
Not enough data
7.6
954
Agentic AI - Work Management
Not enough data
7.5
465
Not enough data
7.6
461
Not enough data
7.9
458
Not enough data
7.6
460
Communication
Not enough data
9.4
1016
Not enough data
9.3
1011
Not enough data
8.8
978
Not enough data
8.8
973
Not enough data
9.1
976
Content & Documents
Not enough data
9.1
992
Not enough data
8.9
977
Not enough data
8.7
979
Not enough data
8.1
945
Controls
Not enough data
8.3
938
Not enough data
8.1
935
Not enough data
8.6
934
Not enough data
8.3
934
Not enough data
8.1
918
Project Management
Not enough data
8.4
927
Not enough data
8.3
918
Not enough data
8.5
922
Not enough data
8.6
920
Remote Collaboration
Not enough data
9.0
932
Not enough data
8.7
915
Not enough data
8.9
930
Not enough data
7.8
911
Generative AI
Not enough data
7.2
872
Not enough data
7.3
872
Agentic AI - Project Collaboration
Not enough data
7.4
397
Not enough data
7.5
399
Agentic AI - Audio Conferencing
Not enough data
7.3
252
Not enough data
7.5
253
Action Item Detection - AI Note-taking Software
Not enough data
8.1
7
Not enough data
8.6
7
Automatic Transcription - AI Note-taking Software
Not enough data
9.0
8
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.8
7
Language & Accent Support - AI Note-taking Software
Not enough data
8.6
7
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.3
7
Privacy & Security Controls - AI Note-taking Software
Not enough data
7.9
7
Searchable Note Archives - AI Note-taking Software
Not enough data
7.9
7
Speaker Identification - AI Note-taking Software
Not enough data
8.3
7
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Slack are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.8%
Education Management
3.4%
Other
55.1%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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