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Compare GitBook and Outline 
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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
$0 1 user
No pricing available
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansOutline
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OutlineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that GitBook excels in its Ease of Setup with a score of 9.3, making it a preferred choice for users who value a quick onboarding process, while Outline's score of 8.0 indicates a more complex setup experience.
- Users on G2 report that GitBook's Quality of Support is notably higher at 9.3 compared to Outline's 8.3, highlighting GitBook's responsiveness and helpfulness in resolving user issues.
- G2 users say that GitBook's Versioning and Version History feature, scoring 8.9, is superior to Outline's 8.1, allowing for better tracking of document changes and collaboration over time.
- Users report that GitBook's Link Sharing functionality, rated at 9.2, is more effective than Outline's 8.6, facilitating easier distribution of content among team members and external stakeholders.
- Reviewers mention that GitBook provides better Trackable Analytics with a score of 8.4, which helps users understand content engagement, while Outline's score of 8.3 indicates a less robust analytics offering.
- Users say that GitBook's Content Editor is highly rated at 8.9, praised for its user-friendly interface and features, whereas Outline's score of 8.8 suggests it is slightly less intuitive, impacting user experience.
Pricing
Entry-Level Pricing
Outline
No pricing availableFree Trial
GitBook
Free Trial is available
Outline
No trial information availableRatings
Meets Requirements
9.2
140
8.8
28
Ease of Use
9.3
142
9.3
28
Ease of Setup
9.3
108
8.1
6
Ease of Admin
9.4
97
9.2
6
Quality of Support
9.4
117
8.3
23
Has the product been a good partner in doing business?
9.5
92
9.0
5
Product Direction (% positive)
8.8
127
9.2
28
Features by Category
Knowledge Pages
8.2
86
7.8
16
8.4
83
8.5
17
8.9
96
8.2
17
8.2
76
8.7
14
7.9
65
8.0
15
9.0
84
8.8
19
Knowledge Dissemination
8.5
81
8.6
14
8.8
85
9.0
18
9.3
96
9.1
19
8.5
80
8.4
18
8.5
75
8.4
18
7.6
63
7.4
14
8.8
78
8.7
17
8.2
70
8.1
17
8.5
70
8.5
16
Agentic AI - Knowledge Base
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Outline are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Outline has no unique categories
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Information Technology and Services
26.7%
Computer Software
13.3%
Marketing and Advertising
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
40.0%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
Outline has no discussions with answers
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