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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$0 1 user
$0.00 50 Users
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansLark
Star Rating
(165)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GitBook excels in ease of setup with a score of 9.4, making it a favorite for small businesses looking to get started quickly, while Lark's score of 7.8 indicates a more complex setup process that may require additional time and resources.
- Reviewers mention that GitBook's content editor is highly praised with a score of 9.0, providing a user-friendly interface for creating and managing documentation, whereas Lark's content editor, scoring 9.3, offers robust features but may feel slightly less intuitive for new users.
- G2 users highlight GitBook's strong support quality, scoring 9.4, which is often noted for its responsiveness and helpfulness, while Lark's support, with a score of 8.9, is considered good but may not always meet the same level of user expectations.
- Users on G2 report that Lark shines in its templates and in-content feedback features, both scoring 9.4, which are particularly useful for collaborative projects, while GitBook's scores of 8.3 and 8.4 in these areas suggest it may not offer the same level of flexibility and functionality.
- Reviewers mention that GitBook has a strong focus on knowledge sharing with a score of 9.3, making it ideal for teams that prioritize documentation, while Lark matches this score but is noted for its broader collaboration tools that may appeal to teams looking for an all-in-one solution.
- Users say that GitBook's versioning and version history features, scoring 8.9, are reliable for tracking changes, but Lark's higher score of 9.4 indicates a more advanced approach to version control, which is crucial for teams needing to manage multiple iterations of documents effectively.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Free Trial
GitBook
Free Trial is available
Lark
Free Trial is available
Ratings
Meets Requirements
9.2
140
9.3
129
Ease of Use
9.3
142
9.0
131
Ease of Setup
9.3
108
7.8
35
Ease of Admin
9.4
97
8.8
26
Quality of Support
9.4
117
8.9
123
Has the product been a good partner in doing business?
9.5
92
9.3
26
Product Direction (% positive)
8.8
127
9.6
123
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.2
85
Not enough data
9.0
84
Not enough data
9.1
80
Business Instant Messaging
Not enough data
9.0
81
Not enough data
9.1
82
Business Instant Messaging
Not enough data
9.4
81
Not enough data
8.9
77
Not enough data
8.4
71
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.2
86
9.4
38
8.4
83
9.4
37
8.9
96
9.4
37
8.2
76
9.3
37
7.9
65
8.9
34
9.0
84
9.3
36
Knowledge Dissemination
8.5
81
8.7
38
8.8
85
9.2
37
9.3
96
9.3
38
8.5
80
9.3
38
8.5
75
9.5
36
7.6
63
8.6
35
8.8
78
9.6
36
8.2
70
9.0
35
8.5
70
9.1
35
Agentic AI - Knowledge Base
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Not enough data
Communication
Not enough data
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Goal Creation
Not enough data
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Meeting Coordination
Not enough data
9.5
65
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Software Type
Not enough data
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Collaboration
Not enough data
9.7
53
Not enough data
9.7
55
File Types
Not enough data
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Edit & Revise
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Integrate & Embed
Not enough data
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Operating System
Not enough data
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Generative AI
Not enough data
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Platform Additional Functionality
Not enough data
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Platform Data
Not enough data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Platform
Not enough data
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Recruiting and Onboarding
Not enough data
9.0
20
Not enough data
9.2
21
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Lark are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
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