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Compare GitBook and KnowledgeOwl 
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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
$0 1 user
$100.00
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowledgeOwl excels in its Content Editor with a score of 9.5, allowing for a seamless writing experience, while GitBook's editor, scoring 8.9, is noted to be less intuitive by some reviewers.
- Reviewers mention that KnowledgeOwl's Quality of Support is outstanding, achieving a score of 9.7, which users appreciate for quick and helpful responses, whereas GitBook, with a score of 9.3, has received mixed feedback on response times.
- G2 users highlight KnowledgeOwl's Knowledge Base functionality, scoring 9.5, as particularly robust, providing excellent self-service options, while GitBook's score of 8.4 indicates room for improvement in this area.
- Users on G2 report that KnowledgeOwl's Versioning and Version History feature, scoring 8.7, is reliable for tracking changes, whereas GitBook's higher score of 8.9 suggests it may offer a more user-friendly experience for managing document revisions.
- Reviewers say that KnowledgeOwl's Permissions feature, with a score of 9.5, is highly customizable, allowing for detailed access control, while GitBook's score of 8.9 indicates it may not provide the same level of granularity.
- Users report that KnowledgeOwl's Searchable Articles feature, scoring 9.4, is highly effective, making it easy to find information, while GitBook's score of 9.1 suggests it is good but not as efficient in delivering search results.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
GitBook
Free Trial is available
KnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
9.2
140
9.1
117
Ease of Use
9.3
142
9.2
118
Ease of Setup
9.3
108
8.9
88
Ease of Admin
9.4
97
9.1
90
Quality of Support
9.4
117
9.7
111
Has the product been a good partner in doing business?
9.5
92
9.7
86
Product Direction (% positive)
8.8
127
9.6
117
Features by Category
Knowledge Pages
8.2
86
8.6
43
8.4
83
8.4
43
8.9
96
8.8
44
8.2
76
7.0
39
7.9
65
6.8
38
9.0
84
9.6
42
Knowledge Dissemination
8.5
81
8.3
46
8.8
85
9.5
45
9.3
96
9.3
45
8.5
80
8.5
41
8.5
75
8.3
43
7.6
63
Feature Not Available
8.8
78
9.7
42
8.2
70
8.4
36
8.5
70
8.3
38
Agentic AI - Knowledge Base
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Feature Not Available
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and KnowledgeOwl are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
KnowledgeOwl is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
KnowledgeOwl has no discussions with answers
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