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Compare GitBook and IT Glue 
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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
$0 1 user
$29.00 1 User Per Month
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansIT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both IT Glue and GitBook have a strong ease of use, with GitBook slightly edging out IT Glue (9.2 vs. 9.1). Reviewers mention that GitBook's intuitive interface makes it easier for new users to get started quickly.
- Reviewers mention that GitBook offers a more robust content editor (9.0 vs. 8.4), highlighting features like real-time collaboration and markdown support, which enhance the writing experience compared to IT Glue.
- Users on G2 say that while both products excel in knowledge sharing (9.2 for IT Glue vs. 9.4 for GitBook), GitBook's collaborative features, such as comments and suggestions, make it a preferred choice for teams looking to enhance their documentation process.
- Reviewers mention that GitBook has a slight advantage in ease of setup (9.3 vs. 8.7), with many users appreciating the straightforward onboarding process and minimal configuration required to get started.
- Users say that IT Glue shines in versioning and version history (9.0 vs. 8.9), with reviewers highlighting its ability to track changes effectively, which is crucial for maintaining accurate documentation over time.
- G2 users report that both products have strong support quality, but GitBook (9.4) is noted for its responsive customer service, while IT Glue (8.8) has received mixed reviews regarding support response times.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Free Trial
GitBook
Free Trial is available
IT Glue
No trial information availableRatings
Meets Requirements
9.2
140
9.2
549
Ease of Use
9.3
142
9.1
599
Ease of Setup
9.3
108
8.7
431
Ease of Admin
9.4
97
9.0
365
Quality of Support
9.4
117
8.7
440
Has the product been a good partner in doing business?
9.5
92
9.0
351
Product Direction (% positive)
8.8
127
8.9
554
Features by Category
Task Tracking
Not enough data
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Checklist Options
Not enough data
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Software Availability
Not enough data
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Knowledge Pages
8.2
86
7.9
358
8.4
83
Feature Not Available
8.9
96
8.9
370
8.2
76
Feature Not Available
7.9
65
Feature Not Available
9.0
84
8.4
366
Knowledge Dissemination
8.5
81
7.9
327
8.8
85
8.7
375
9.3
96
9.2
386
8.5
80
8.1
354
8.5
75
8.4
375
7.6
63
7.8
345
8.8
78
9.0
381
8.2
70
8.4
367
8.5
70
8.4
352
Agentic AI - Knowledge Base
6.7
7
6.4
15
7.1
7
6.0
15
6.0
7
6.2
15
Asset Inventory
Not enough data
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Generative AI
Not enough data
4.8
18
Not enough data
5.0
18
Agentic AI - IT Asset Management
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Management
Not enough data
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Management and Discovery - IT Documentation
Not enough data
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Operations - IT Documentation
Not enough data
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability & Access
Not enough data
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Security Measures
Not enough data
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Storage
Not enough data
6.8
333
Not enough data
8.1
399
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and IT Glue are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Password Managers
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Information Technology and Services
56.6%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.7%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
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