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At a Glance
Market Segments
Small-Business (80.8% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
$0 1 user
Free Trial 1 User Per Month
GitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansGuru
Star Rating
(2,306)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in knowledge management with a rating of 9.7, highlighting its robust knowledge base feature that allows for easy access and sharing of information. In contrast, GitBook's knowledge management features, while solid, received a lower rating of 9.4, indicating it may not be as comprehensive.
- Reviewers mention that Guru's content management capabilities, particularly in version control (rated 8.9), are superior, allowing teams to track changes effectively. GitBook, however, has a slightly lower rating of 8.9 in this area, which may affect teams that rely heavily on document collaboration.
- G2 users highlight Guru's communication features, especially its notifications system (rated 9.0), which keeps team members informed in real-time. GitBook's notifications received a lower score of 8.7, suggesting that users may miss important updates.
- Users on G2 report that Guru's search functionality is exceptional, with a rating of 9.6 for search analytics, making it easier to find relevant information quickly. GitBook's search features, while functional, scored lower at 9.1, indicating potential challenges in retrieving information efficiently.
- Reviewers mention that Guru's integration capabilities are robust, with a rating of 9.6, allowing seamless connections with other tools. GitBook, while still effective, has a lower integration score of 8.5, which may limit its usability in diverse tech stacks.
- Users say that Guru's customer support is highly rated at 9.4, with many praising the responsiveness and helpfulness of the support team. In comparison, GitBook's support received a score of 9.3, which, while still good, may not meet the same level of user satisfaction.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
GitBook
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.2
140
9.2
1,906
Ease of Use
9.3
142
9.3
1,927
Ease of Setup
9.3
108
9.3
945
Ease of Admin
9.4
97
9.0
477
Quality of Support
9.4
117
9.3
1,504
Has the product been a good partner in doing business?
9.5
92
9.4
430
Product Direction (% positive)
8.8
127
9.2
1,805
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
105
Not enough data
9.3
105
Not enough data
9.4
104
Content Discovery
Not enough data
9.4
104
Not enough data
9.2
102
Not enough data
9.1
101
Not enough data
8.9
103
Not enough data
9.3
101
Not enough data
9.1
102
Generative AI
Not enough data
9.1
62
Not enough data
9.2
63
Administration
Not enough data
9.2
675
Not enough data
9.2
670
Not enough data
9.1
664
Knowledge Management
Not enough data
9.6
787
Not enough data
9.3
738
Not enough data
9.2
701
Compliance
Not enough data
9.2
684
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
630
Customer Support
Not enough data
9.2
758
Not enough data
9.2
719
Not enough data
9.0
647
Data Security
Not enough data
9.2
633
Not enough data
9.2
628
Not enough data
9.3
650
Not enough data
9.1
633
Administration
Not enough data
9.2
676
Not enough data
9.3
699
Not enough data
9.4
766
Generative AI
Not enough data
9.0
482
Knowledge Pages
8.2
86
9.0
683
8.4
83
9.1
640
8.9
96
9.0
680
8.2
76
8.8
580
7.9
65
8.9
539
9.0
84
9.1
551
Knowledge Dissemination
8.5
81
8.9
667
8.8
85
9.0
664
9.3
96
9.5
733
8.5
80
9.1
710
8.5
75
9.1
571
7.6
63
9.2
574
8.8
78
9.3
580
8.2
70
9.0
545
8.5
70
9.2
556
Agentic AI - Knowledge Base
6.7
7
8.6
99
7.1
7
8.9
98
6.0
7
8.8
97
Compatibility
Not enough data
9.3
92
Not enough data
8.9
90
Not enough data
9.0
93
Agentic AI - Enterprise Search Software
Not enough data
8.9
41
Not enough data
8.7
42
Not enough data
9.0
42
Not enough data
8.8
41
Not enough data
9.1
41
Not enough data
8.7
41
Search Queries
Not enough data
9.2
90
Not enough data
9.4
94
Not enough data
9.1
90
Not enough data
9.1
87
Not enough data
9.3
91
AI powered search - Enterprise Search Software
Not enough data
8.8
31
Not enough data
8.4
30
Not enough data
9.3
30
Functionality
Not enough data
9.0
91
Not enough data
9.4
92
Not enough data
9.1
94
Compatibility - Enterprise Search Software
Not enough data
8.9
30
Not enough data
9.5
31
Not enough data
8.7
30
Functionality - Enterprise Search Software
Not enough data
8.9
30
Not enough data
9.5
30
Not enough data
9.1
30
Search Queries - Enterprise Search Software
Not enough data
9.0
31
Not enough data
9.6
31
Not enough data
8.7
31
Not enough data
9.3
30
Responses
Not enough data
8.6
54
Not enough data
8.8
52
Not enough data
9.2
54
Automation - AI Agents
Not enough data
8.7
51
Not enough data
8.5
52
Not enough data
8.3
53
Not enough data
8.9
53
Not enough data
9.0
53
Platform
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
8.7
54
Autonomy - AI Agents
Not enough data
8.9
54
Not enough data
8.9
53
Not enough data
8.9
53
Not enough data
8.9
54
Generative AI
Not enough data
9.0
54
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.7
55
Not enough data
8.7
54
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitBook and Guru are categorized as Knowledge Base
Unique Categories
GitBook is categorized as AI Documentation Generators
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Employee Intranet, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Computer Software
14.8%
Information Technology and Services
11.2%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
52.9%
Discussions
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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