Users report that Gingr excels in its "Quality of Support," with a score of 9.0, indicating that many find the customer service responsive and helpful, while PetLinx, with a score of 8.1, has received mixed reviews regarding support responsiveness.
Reviewers mention that Gingr's "Ease of Use" is rated at 8.6, making it user-friendly for small businesses, whereas PetLinx, with a score of 8.3, is slightly less intuitive, which may require additional training for new users.
G2 users highlight that Gingr offers robust "Appointment Scheduling" features, which are particularly beneficial for small businesses managing multiple clients, while PetLinx's scheduling capabilities are noted to be less comprehensive, leading to potential scheduling conflicts.
Users on G2 report that Gingr's "Pet Records" management is highly praised for its organization and accessibility, allowing for easy retrieval of pet information, whereas PetLinx's pet record features are seen as less streamlined, causing some frustration among users.
Reviewers mention that Gingr's "Inventory and Retail Sales" functionality is well-integrated, making it easier for businesses to manage stock levels and sales, while PetLinx's inventory management is described as basic and lacking in advanced features.
Users say that both platforms have similar "Product Direction" ratings of 8.1, indicating that both companies are perceived positively in terms of future development, but Gingr's roadmap appears to be more aligned with user feedback, leading to a more responsive product evolution.
Pricing
Entry-Level Pricing
Gingr
Gingr Spa
$105.00
Per Month
The Spa Plan is perfect for groomers or trainers offering appointment-based services like haircuts, baths, or private sessions of any type.
Customer portal, online registration and communication, appointment requests.
Appointment management by time-based and/or slots (for drop-off grooming)).
Grooming notes, grooming cards. Record notes, custom icon-alerts.
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