# GigaOM, IDC, SmartSites vs KlientBoost Comparison | | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Star Rating** | 3.9 out of 5 | 4.5 out of 5 | 4.8 out of 5 | 4.8 out of 5 | | **Total Reviews** | 11 | 24 | 253 | 397 | | **Largest Market Segment** | Small-Business (72.7% of reviews) | Mid-Market (37.5% of reviews) | Small-Business (84.1% of reviews) | Small-Business (56.8% of reviews) | | **Entry Level Price** | Free Trial 1 Seat Per Month | No pricing available | Contact Us Per Month | No pricing available | --- ## Top Pros & Cons ### GigaOM **Not enough data** ### IDC Pros: - Insights (1 reviews) ### SmartSites Pros: - Communication (24 reviews) - Customer Support (20 reviews) Cons: - Communication Issues (13 reviews) - Slow Response Time (9 reviews) ### KlientBoost Pros: - Collaboration (11 reviews) - Communication (11 reviews) Cons: - Expensive (5 reviews) - Communication Issues (2 reviews) --- ## Ratings Comparison | Rating | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Meets Requirements** | Not enough data | 9.1 (13 reviews) | Not enough data | Not enough data | | **Ease of Use** | Not enough data | 9.2 (12 reviews) | Not enough data | Not enough data | | **Ease of Setup** | Not enough data | Not enough data | Not enough data | Not enough data | | **Ease of Admin** | Not enough data | Not enough data | Not enough data | Not enough data | | **Quality of Support** | Not enough data | 8.2 (13 reviews) | Not enough data | Not enough data | | **Quality of Work** | Not enough data | Not enough data | 9.6 (213 reviews) | 9.6 (275 reviews) | | **Responsiveness** | Not enough data | Not enough data | 9.8 (209 reviews) | 9.6 (278 reviews) | | **Expertise of Team** | Not enough data | Not enough data | 9.7 (212 reviews) | 9.6 (279 reviews) | | **Execution Ability** | Not enough data | Not enough data | 9.6 (211 reviews) | 9.6 (273 reviews) | | **Communication Skills** | Not enough data | Not enough data | 9.7 (211 reviews) | 9.7 (278 reviews) | | **Professionalism** | Not enough data | Not enough data | 9.8 (212 reviews) | 9.7 (277 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.3 (5 reviews) | 9.7 (225 reviews) | 9.7 (328 reviews) | | **Product Direction (% positive)** | 6.1 (6 reviews) | 7.9 (11 reviews) | Not enough data | Not enough data | --- ## Pricing ### GigaOM #### Entry-Level Pricing Plan: INDIVIDUAL | MONTHLY Price: Free Trial 1 Seat Per Month Description: Monthly individual access to the latest research for making decisions and purchasing technologies Key Features: - 30 day free trial - Access to Benchmark Reports - Access to Case Studies [Learn more about GigaOM](https://www.g2.com/products/gigaom/reviews) #### Free Trial Yes ### IDC #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SmartSites #### Entry-Level Pricing Plan: Organic SEO Price: Contact Us Per Month Key Features: - Dedicated Project Manager - Real-Time Marketing Reports - Leads Analysis & Management [Browse all 5 editions](https://www.g2.com/products/smartsites/pricing) #### Free Trial Yes ### KlientBoost #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Professional Services | Product | Score | Reviews | |---|---|---| | **GigaOM** | N/A | N/A | | **IDC** | N/A | N/A | | **SmartSites** | N/A | N/A | | **KlientBoost** | N/A | N/A | #### Planning | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | Not enough data | #### Support | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Go Live Support** | Not enough data | Not enough data | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | Not enough data | Not enough data | ### Marketing Services | Product | Score | Reviews | |---|---|---| | **GigaOM** | N/A | N/A | | **IDC** | N/A | N/A | | **SmartSites** | N/A | N/A | | **KlientBoost** | N/A | N/A | #### Planning | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | Not enough data | ### Ecosystem Service Providers | Product | Score | Reviews | |---|---|---| | **GigaOM** | N/A | N/A | | **IDC** | N/A | N/A | | **SmartSites** | N/A | N/A | | **KlientBoost** | N/A | N/A | #### Planning | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | Not enough data | #### Support | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Go Live Support** | Not enough data | Not enough data | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | Not enough data | Not enough data | ### Marketing Strategy | Product | Score | Reviews | |---|---|---| | **GigaOM** | N/A | N/A | | **IDC** | N/A | N/A | | **SmartSites** | 9.9/10 | 20 | | **KlientBoost** | N/A | N/A | #### Other Platform Features | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Notifications & Reminders** | Not enough data | Not enough data | 9.9 (14 reviews) | Not enough data | | **Contract Database** | Not enough data | Not enough data | 10.0 (9 reviews) | Not enough data | | **Contract Compliance** | Not enough data | Not enough data | 9.8 (10 reviews) | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | 9.7 (10 reviews) | Not enough data | | **E-Signature** | Not enough data | Not enough data | 9.9 (12 reviews) | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **GigaOM** | N/A | N/A | | **IDC** | N/A | N/A | | **SmartSites** | N/A | N/A | | **KlientBoost** | N/A | N/A | #### Team Quality | Feature | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Change Management Skills** | Not enough data | Not enough data | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to GigaOM (1):** [Technology Research Services](https://www.g2.com/categories/technology-research-services) **Unique to IDC (1):** [Technology Research Services](https://www.g2.com/categories/technology-research-services) **Unique to SmartSites (28):** [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services), [Klaviyo Consulting Providers](https://www.g2.com/categories/klaviyo-consulting), [Shopify Marketing Experts ](https://www.g2.com/categories/shopify-marketing-experts), [Shopify Web Developers ](https://www.g2.com/categories/shopify-web-developers), [Shopify Designers ](https://www.g2.com/categories/shopify-designers), [Node.js Developers ](https://www.g2.com/categories/node-js-developers), [Blog Writing Services Providers](https://www.g2.com/categories/blog-writing-services), [Content Editing Services Providers](https://www.g2.com/categories/content-editing-services), [Market Research Companies](https://www.g2.com/categories/market-research-services), [JavaScript Developers ](https://www.g2.com/categories/javascript-developers), [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services), [WordPress Developers ](https://www.g2.com/categories/wordpress-developers), [PHP Developers ](https://www.g2.com/categories/php-developers), [E-Commerce Development Companies](https://www.g2.com/categories/e-commerce-development), [Drupal Development Companies](https://www.g2.com/categories/drupal-development), [Website Design Services](https://www.g2.com/categories/website-design), [User Experience (UX) Design Services Providers](https://www.g2.com/categories/user-experience-ux-design-services), [Graphic Design Companies](https://www.g2.com/categories/graphic-design-services), [Content Writing Services](https://www.g2.com/categories/content-writing-services), [Marketing Strategy Agencies](https://www.g2.com/categories/marketing-strategy), [Branding Agencies ](https://www.g2.com/categories/branding-agencies), [Social Media Marketing (SMM) Companies ](https://www.g2.com/categories/social-media-marketing-smm-companies), [PPC Agencies](https://www.g2.com/categories/ppc-services), [SEO Services Providers](https://www.g2.com/categories/seo-services), [Content Marketing Agencies ](https://www.g2.com/categories/content-marketing-agencies), [Email Marketing Services Providers](https://www.g2.com/categories/email-marketing-services), [Digital Marketing Services](https://www.g2.com/categories/digital-marketing), [Amazon Marketing Services Providers](https://www.g2.com/categories/amazon-marketing-services) **Unique to KlientBoost (6):** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services), [PPC Agencies](https://www.g2.com/categories/ppc-services), [Digital Marketing Services](https://www.g2.com/categories/digital-marketing), [SEO Services Providers](https://www.g2.com/categories/seo-services), [Content Marketing Agencies ](https://www.g2.com/categories/content-marketing-agencies), [Email Marketing Services Providers](https://www.g2.com/categories/email-marketing-services) --- ## Reviewer Demographics ### By Company Size | Segment | GigaOM | IDC | SmartSites | KlientBoost | |---|---|---|---|---| | **Small-Business** | 72.7% | 33.3% | 84.1% | 56.8% | | **Mid-Market** | 18.2% | 37.5% | 13.4% | 38.1% | | **Enterprise** | 9.1% | 29.2% | 2.4% | 5.1% | ### By Industry #### GigaOM - **Computer Software:** 45.5% - **Pharmaceuticals:** 9.1% - **Marketing and Advertising:** 9.1% - **Logistics and Supply Chain:** 9.1% - **Information Technology and Services:** 9.1% - **Computer & Network Security:** 9.1% - **Airlines/Aviation:** 9.1% #### IDC - **Computer Software:** 16.7% - **Telecommunications:** 12.5% - **Information Technology and Services:** 12.5% - **Electrical/Electronic Manufacturing:** 12.5% - **Consumer Electronics:** 8.3% - **Manufacturing:** 4.2% - **Utilities:** 4.2% - **Marketing and Advertising:** 4.2% - **Management Consulting:** 4.2% - **Logistics and Supply Chain:** 4.2% - **Other:** 16.7% #### SmartSites - **Retail:** 9.3% - **Construction:** 7.3% - **Health, Wellness and Fitness:** 6.5% - **Apparel & Fashion:** 6.1% - **Financial Services:** 5.3% - **Consumer Goods:** 4.9% - **Automotive:** 4.5% - **Marketing and Advertising:** 4.1% - **Computer Software:** 2.8% - **Legal Services:** 2.4% - **Other:** 46.7% #### KlientBoost - **Computer Software:** 16.4% - **Marketing and Advertising:** 10.4% - **Financial Services:** 7.1% - **Retail:** 5.6% - **Information Technology and Services:** 4.5% - **Consumer Goods:** 4.3% - **Real Estate:** 3.3% - **Internet:** 2.8% - **Automotive:** 2.8% - **Health, Wellness and Fitness:** 2.8% - **Other:** 40.2% --- ## Alternatives ### Alternatives to GigaOM - [Gartner](https://www.g2.com/products/gartner/reviews) — 4.0/5 stars (87 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews) - [Forrester](https://www.g2.com/products/forrester/reviews) — 4.3/5 stars (38 reviews) - [Experts Exchange](https://www.g2.com/products/experts-exchange/reviews) — 4.1/5 stars (34 reviews) - [Olive](https://www.g2.com/products/olive-technologies-olive/reviews) — 4.4/5 stars (57 reviews) - [Ovum](https://www.g2.com/products/ovum/reviews) — 4.0/5 stars (1 reviews) - [Peer Insights](https://www.g2.com/products/peer-insights/reviews) — 4.6/5 stars (11 reviews) - [SparkToro](https://www.g2.com/products/sparktoro/reviews) — 4.5/5 stars (12 reviews) - [VC Stack](https://www.g2.com/products/vc-stack/reviews) — 4.5/5 stars (7 reviews) - [TradeWheel](https://www.g2.com/products/tradewheel/reviews) — 4.5/5 stars (7 reviews) ### Alternatives to IDC - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews) - [Gartner](https://www.g2.com/products/gartner/reviews) — 4.0/5 stars (87 reviews) - [Forrester](https://www.g2.com/products/forrester/reviews) — 4.3/5 stars (38 reviews) - [Experts Exchange](https://www.g2.com/products/experts-exchange/reviews) — 4.1/5 stars (34 reviews) - [Ovum](https://www.g2.com/products/ovum/reviews) — 4.0/5 stars (1 reviews) - [Olive](https://www.g2.com/products/olive-technologies-olive/reviews) — 4.4/5 stars (57 reviews) - [Nucleus Research](https://www.g2.com/products/nucleus-research/reviews) — 2.5/5 stars (2 reviews) - [Peer Insights](https://www.g2.com/products/peer-insights/reviews) — 4.6/5 stars (11 reviews) - [Aberdeen Research](https://www.g2.com/products/aberdeen-research/reviews) — 3.5/5 stars (1 reviews) - [SparkToro](https://www.g2.com/products/sparktoro/reviews) — 4.5/5 stars (12 reviews) ### Alternatives to SmartSites - [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (200 reviews) - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) — 4.9/5 stars (1350 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) — 3.7/5 stars (181 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (292 reviews) - [DashClicks](https://www.g2.com/products/dashclicks/reviews) — 4.7/5 stars (245 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (213 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (308 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews) - [Design Pickle](https://www.g2.com/products/design-pickle/reviews) — 4.4/5 stars (227 reviews) - [OpenMoves](https://www.g2.com/products/openmoves/reviews) — 4.9/5 stars (129 reviews) ### Alternatives to KlientBoost - [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (200 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (292 reviews) - [DashClicks](https://www.g2.com/products/dashclicks/reviews) — 4.7/5 stars (245 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) — 3.7/5 stars (181 reviews) - [OpenMoves](https://www.g2.com/products/openmoves/reviews) — 4.9/5 stars (129 reviews) - [Disruptive Advertising](https://www.g2.com/products/disruptive-advertising/reviews) — 4.7/5 stars (111 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews) - [Belkins](https://www.g2.com/products/belkins/reviews) — 4.8/5 stars (93 reviews) - [Martal Group](https://www.g2.com/products/martal-group/reviews) — 4.6/5 stars (134 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (308 reviews) --- ## Top Discussions ### GigaOM No discussions available for this product. ### IDC No discussions available for this product. ### SmartSites No discussions available for this product. ### KlientBoost - Title: [How do you charge?](https://www.g2.com/discussions/how-do-you-charge-dc367417-137d-42df-9c84-c196679cf6a9) — 2 comments, 2 upvotes *(includes official response)* > **Top comment:** "We'll give you custom pricing once we know your goals. If you'll need Facebook Ads and Google Ads management + ad creative + landing page design and testing,..." - Title: [How's your reporting?](https://www.g2.com/discussions/how-s-your-reporting) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We offer dashboards, weekly/monthly custom updates, frequent calls, email communications, and quarterly business reviews." - Title: [Do you require contracts?](https://www.g2.com/discussions/do-you-require-contracts) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We ask for a 3 month commitment to begin with as we build the plumbing and foundation to make sure your growth can compound." - Title: [What results do you typically see?](https://www.g2.com/discussions/what-results-do-you-typically-see) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "If you take a look at our case studies, then results can be pretty high: https://drive.google.com/drive/folders/11bSWtodggZwEktHCDKNJraViiRUT1CNs Some are..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gigaom-vs-idc-vs-smartsites-vs-klientboost)