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Compare Getscreen.me and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (90.8% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
$0.00
Starting at $22.00 1 Concurrent technician seat
Getscreen.me
Star Rating
(264)4.8 out of 5
Market Segments
Small-Business (90.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSplashtop Remote Support
Star Rating
(239)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Support excels in user satisfaction, with many praising its easy deployment on PCs and the smoothness of remote connections. Users appreciate the ability to view multiple monitors and share files seamlessly, making it a strong choice for businesses needing reliable remote support.
- Users say that Getscreen.me offers a straightforward experience with minimal setup required. The browser-based access is highlighted as a major advantage, allowing users to connect instantly without software installation, which is particularly beneficial for quick troubleshooting.
- Reviewers mention that Splashtop Remote Support provides excellent value for money, with one user noting significant savings compared to other services like LogMeIn Rescue. The integration of remote access and support into a single application is also a notable feature that enhances its usability.
- According to verified reviews, Getscreen.me shines in its unattended access capabilities, making it easy for users to manage remote connections without needing to be present. This feature is particularly useful for IT teams that require constant access to client machines.
- Users highlight that while Splashtop Remote Support has a slightly lower G2 Score, it still maintains high ratings in areas like quality of support and ease of use. Reviewers appreciate the straightforward admin features that allow for easy user management, which is crucial for teams with fluctuating member counts.
- Reviewers note that Getscreen.me has a strong focus on user experience, with many praising its reliability and the support team’s responsiveness. Users feel confident in its performance, which has led to long-term loyalty among its user base.
Pricing
Entry-Level Pricing
Getscreen.me
Free
$0.00
Always For Free!
- 1 User
- 1 Device
- Minimum size of transferred file - 50Mb
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Getscreen.me
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.3
201
9.6
195
Ease of Use
9.4
205
9.5
195
Ease of Setup
9.4
149
9.5
166
Ease of Admin
9.5
126
9.4
152
Quality of Support
9.2
150
9.4
157
Has the product been a good partner in doing business?
9.2
112
9.6
146
Product Direction (% positive)
9.2
182
9.4
183
Features by Category
Administration
9.6
85
9.4
67
9.3
76
9.0
62
9.2
66
8.6
60
9.5
74
9.3
65
9.2
66
8.7
59
9.2
70
9.1
65
Maintenance
9.4
69
8.8
59
Feature Not Available
7.9
52
Communication
9.3
69
8.7
58
8.4
50
5.7
47
8.0
52
5.2
45
8.4
53
6.9
49
Security
9.1
57
8.6
57
8.9
60
8.5
56
Device Support
8.5
62
8.7
57
9.2
71
9.1
58
9.1
69
8.8
58
Performance
8.7
59
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
112
Not enough data
8.5
95
Not enough data
8.2
100
Not enough data
8.7
103
Not enough data
8.6
88
Not enough data
9.0
116
Not enough data
8.8
115
Not enough data
Platform
8.9
110
Not enough data
8.1
108
Not enough data
8.6
109
Not enough data
9.2
126
Not enough data
Security
8.3
83
Not enough data
8.8
113
Not enough data
8.7
104
Not enough data
Categories
Categories
Shared Categories
Getscreen.me and Splashtop Remote Support are categorized as Remote Support
Reviews
Reviewers' Company Size
Getscreen.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer Software
8.5%
Computer & Network Security
8.5%
Accounting
5.8%
Marketing and Advertising
5.4%
Other
54.6%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Alternatives
Discussions
Is Getscreen me free?
7 Comments
JM
Yes, it has a Free rate for 2 devices. Please, check more on https://getscreen.me/en/planRead more
What is Getscreen me?
3 Comments
JM
Getscreen.me is a cloud-based software for remote access. The connection is made from the browser. More details is on official website: https://getscreen.me/Read more
Coupon
3 Comments
JM
Hi, Ayden! Sorry for the long response. Getscreen.me has 14-days Free Trial for all plans, including Premium. You can test it and then decide if it's right...Read more
Splashtop Remote Support has no discussions with answers
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