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At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Free 500 Contacts
$4 user/month
GetResponse
Star Rating
(815)4.3 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansWordPress.com
Star Rating
(2,627)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GetResponse excels in its marketing tools, particularly highlighting the "Marketing Automation" feature, which allows for advanced segmentation and personalized campaigns, earning a score of 9.3 compared to WordPress.com's 8.0.
- Reviewers mention that GetResponse's email integrations are robust, with a score of 9.1, making it easy to connect with various email platforms, while WordPress.com falls short with a score of 8.2, limiting integration options.
- G2 users note that GetResponse offers superior templates, scoring 9.2, which are praised for their modern design and ease of customization, whereas WordPress.com’s templates score 8.5, with some users finding them less flexible.
- Users on G2 highlight GetResponse's customer support as exceptional, with a score of 9.7, often citing quick response times and helpful resources, while WordPress.com’s support is rated lower at 8.1, with some users expressing frustration over response delays.
- Reviewers say that GetResponse's ease of setup is a strong point, scoring 8.4, as many find the onboarding process straightforward, while WordPress.com’s score of 8.1 indicates a slightly more complex setup experience.
- Users report that GetResponse shines in site analytics, scoring 8.8, with features like real-time tracking and detailed reports, while WordPress.com’s analytics score of 8.2 is seen as less comprehensive, lacking some advanced tracking capabilities.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
GetResponse
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
8.5
712
8.8
2,355
Ease of Use
8.5
720
8.4
2,362
Ease of Setup
8.4
397
8.1
1,135
Ease of Admin
8.6
318
8.5
1,118
Quality of Support
8.8
678
7.9
1,886
Has the product been a good partner in doing business?
8.6
316
8.5
977
Product Direction (% positive)
8.5
699
7.9
2,316
Features by Category
Email Marketing
8.6
423
Not enough data
8.3
428
Not enough data
8.7
368
Not enough data
8.6
424
Not enough data
8.9
424
Not enough data
8.5
414
Not enough data
8.8
364
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
397
Not enough data
Generative AI
7.3
80
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.7
16
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Not enough data
Platform
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Not enough data
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
127
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
Logistics
8.6
129
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.1
15
Not enough data
9.4
15
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
8.9
14
Security
Not enough data
9.2
15
Not enough data
9.3
14
Not enough data
8.8
15
Not enough data
9.2
15
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Customizations
9.2
30
8.5
1688
9.3
30
8.2
1648
9.1
27
8.2
1580
8.7
29
8.6
1541
Growth
8.6
29
8.4
1528
8.8
29
8.2
1565
9.3
28
8.0
1402
8.7
29
8.0
1115
8.7
27
8.4
1295
Content
9.1
29
8.2
1256
8.9
30
8.7
1631
8.9
27
8.6
1473
8.7
29
8.8
291
Support
9.7
28
8.1
278
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and WordPress.com are categorized as Website Builder
Unique Categories
GetResponse is categorized as SMS Marketing, Email Marketing, Email Template Builder, E-Commerce Personalization, Webinar, Landing Page Builders, Transactional Email, Live Chat, and Course Authoring
WordPress.com is categorized as Web Design, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.9%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
56.0%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.7%
Writing and Editing
3.3%
Other
61.2%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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