# GetResponse vs Positive User Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GetResponse excels in providing a user-friendly experience, with many users highlighting its extensive library of templates and seamless integration with other services. This makes it particularly appealing for small businesses looking to streamline their marketing efforts.
- **Users say** that User.com stands out for its all-in-one approach, effectively combining CRM, marketing automation, and data management. Reviewers appreciate its ability to create user segments based on specific behaviors, which is especially beneficial for businesses in niche markets like gaming.
- **According to verified reviews** , GetResponse has a strong reputation for customer support, with users noting that the support team is responsive and helpful when issues arise. This level of support can be crucial for businesses that rely on timely assistance to maintain their marketing campaigns.
- **Reviewers mention** that User.com offers advanced features like in-app messaging and customization options, which are highly rated by users. This flexibility allows businesses to tailor their marketing strategies more effectively, catering to their unique audience needs.
- **G2 reviewers highlight** that GetResponse is particularly effective for email marketing and automation, with users praising its ability to manage campaigns, recover abandoned carts, and host webinars all in one platform. This comprehensive functionality is a significant advantage for small businesses looking to maximize their marketing efforts.
- **Users report** that while User.com provides a robust set of features, some find the learning curve to be steeper compared to GetResponse. However, once users become familiar with the platform, they appreciate its depth and the cohesive system it offers for managing customer interactions.



| | GetResponse | Positive User | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,126 | 50 | 
| **Largest Market Segment** | Small-Business (77.5% of reviews) | Small-Business (78.0% of reviews) | 
| **Entry Level Price** | Free 500 Contacts | €69.00 1 Seat Per Month | 

---
## Top Pros & Cons

### GetResponse

Pros:
- Ease of Use (167 reviews)
- Customer Support (132 reviews)

Cons:
- Missing Features (52 reviews)
- Expensive (44 reviews)

### Positive User

Pros:
- Automation (3 reviews)
- Automation Features (3 reviews)

Cons:
- Automation Complexity (3 reviews)
- Automation Issues (2 reviews)

---
## Ratings Comparison
| Rating | GetResponse | Positive User | 
|---|---|---|
  | **Meets Requirements** | 8.5 (964 reviews) | 8.2 (40 reviews) | 
  | **Ease of Use** | 8.5 (973 reviews) | 8.5 (40 reviews) | 
  | **Ease of Setup** | 8.4 (539 reviews) | 8.5 (19 reviews) | 
  | **Ease of Admin** | 8.5 (437 reviews) | 9.2 (17 reviews) | 
  | **Quality of Support** | 8.8 (923 reviews) | 8.7 (38 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (435 reviews) | 8.3 (17 reviews) | 
  | **Product Direction (% positive)** | 8.5 (940 reviews) | 8.7 (36 reviews) | 

---
## Pricing

### GetResponse

#### Entry-Level Pricing

Plan: FREE

Price: Free 500 Contacts

Description: A suite of free tools to grow a contact list and send emails.

Key Features:
- Unlimited newsletters
- Signup forms and popups

[Browse all 6 editions](https://www.g2.com/products/getresponse/pricing)

#### Free Trial

Yes

### Positive User

#### Entry-Level Pricing

Plan: Campaigns                                      

Price: €69.00 1 Seat Per Month

Description: A focused solution for teams that send email campaigns. 
Includes email marketing, A/B testing, drag-and-drop Studio, and basic contact management — everything you need to start engaging your audience. 

Key Features:
- Email Marketing
- SMS Marketing
- Whatsapp Marketing

[Browse all 4 editions](https://www.g2.com/products/positive-user/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | 7.8/10 | 12 |

#### Sales Force Automation

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 6.9 (8 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.1 (8 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.5 (8 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | Not enough data | 
| **Desktop Integration** | Not enough data | 8.6 (6 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 6.4 (6 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 6.7 (5 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 7.2 (6 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.6 (7 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.3 (8 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 9.0 (8 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 9.7 (5 reviews) ✓ Verified | 

#### Customer Support

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Case Management** | Not enough data | 7.5 (8 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 9.0 (8 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.3 (9 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.2 (6 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.6 (7 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Reporting** | Not enough data | 7.1 (8 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.6 (9 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.4 (7 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.8 (6 reviews) | 
| **Social Network Integration** | Not enough data | 7.5 (6 reviews) | 
| **Mobile User Support** | Not enough data | Not enough data | 

#### Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | 9.3 (5 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.4 (6 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | 7.2 (6 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.6 (6 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (6 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.2 (6 reviews) ✓ Verified | 

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.0/10 | 492 |
| **Positive User** | N/A | N/A |

#### Email Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Email and Mobile Preview** | 8.6 (454 reviews) | Not enough data | 
| **Manage Email Lists** | 8.3 (464 reviews) | Not enough data | 
| **High-Volume Sending** | 8.7 (394 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.6 (464 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.9 (459 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.5 (445 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (399 reviews) | Not enough data | 
| **Multi-user Account** | 8.1 (131 reviews) | Not enough data | 
| **Surveys** | 7.9 (132 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **A/B Testing** | 8.2 (311 reviews) ✓ Verified | Not enough data | 
| **Basic Reporting** | 8.3 (431 reviews) | Not enough data | 

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | 7.3 (85 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (82 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (17 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.8 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (16 reviews) | Not enough data | 

#### Integration

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (251 reviews) | Not enough data | 
| **Integration APIs** | 8.4 (231 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 8.1 (208 reviews) | Not enough data | 
| **CRM Integration** | 8.2 (130 reviews) | Not enough data | 
| **Social Media Integration** | 8.1 (127 reviews) | Not enough data | 
| **E-Commerce Integration** | 8.3 (127 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.4/10 | 376 |
| **Positive User** | 8.6/10 | 13 |

#### Email Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Building and Personalizing Emails** | 8.8 (337 reviews) ✓ Verified | 9.0 (10 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 8.9 (325 reviews) ✓ Verified | 8.8 (8 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 8.5 (325 reviews) ✓ Verified | 8.5 (9 reviews) ✓ Verified | 
| **Automated Email Responses** | 8.8 (314 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 

#### Online Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Landing Pages and Forms** | 8.4 (278 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Dynamic Content** | 8.2 (261 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **A/B Testing** | 8.3 (247 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Mobile Optimized** | 8.2 (302 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | 8.2 (203 reviews) | 8.9 (6 reviews) | 

#### Lead Management

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Marketing Lead Database** | 8.3 (240 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Data Quality Management** | 8.3 (244 reviews) ✓ Verified | 9.3 (5 reviews) ✓ Verified | 
| **Segmentation** | 8.2 (268 reviews) ✓ Verified | 8.1 (7 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 8.2 (239 reviews) ✓ Verified | 8.1 (6 reviews) ✓ Verified | 
| **Lead Nurturing** | 8.3 (237 reviews) ✓ Verified | 8.5 (8 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 8.0 (236 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 8.1 (207 reviews) ✓ Verified | 9.7 (5 reviews) ✓ Verified | 
| **CRM Lead Integration** | 8.2 (215 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | 

#### Campaign Management

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Program Management** | 8.6 (229 reviews) ✓ Verified | 8.1 (8 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 8.3 (213 reviews) ✓ Verified | 7.1 (7 reviews) | 
| **Calendaring** | Feature Not Available | 7.9 (8 reviews) ✓ Verified | 
| **Budgeting** | Feature Not Available | 6.7 (6 reviews) | 

#### Social

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Social Listening** | Feature Not Available | 8.6 (7 reviews) | 
| **Social Sharing** | 8.3 (224 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 
| **Social Campaigns** | 8.4 (196 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | 
| **Social Media Engagement** | 8.3 (199 reviews) ✓ Verified | 8.8 (8 reviews) ✓ Verified | 
| **Social Media Advertising** | 8.3 (184 reviews) ✓ Verified | 8.8 (7 reviews) | 

#### Reporting & Analytics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Basic Reporting** | 8.4 (314 reviews) ✓ Verified | 7.7 (8 reviews) ✓ Verified | 
| **Web Analytics** | 8.1 (253 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | 
| **ROI Analytics** | 8.0 (195 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | 
| **Revenue Analytics** | 8.1 (199 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | 8.1 (179 reviews) ✓ Verified | 8.7 (5 reviews) | 

#### Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customization ** | 8.1 (160 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.4 (143 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (157 reviews) ✓ Verified | 9.3 (5 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (114 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.6 (155 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (114 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (147 reviews) ✓ Verified | 7.8 (6 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (136 reviews) ✓ Verified | 7.5 (6 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.0 (124 reviews) ✓ Verified | 8.0 (5 reviews) ✓ Verified | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 111 |
| **Positive User** | N/A | N/A |

#### Administration

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Template Creation** | Feature Not Available | Not enough data | 
| **Preset Template Availability** | Feature Not Available | Not enough data | 
| **Custom Unsubscribe** | Feature Not Available | Not enough data | 
| **Email Segmentation** | 8.7 (79 reviews) | Not enough data | 
| **Detailed Server Logs** | 7.8 (66 reviews) | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 

#### Integrations

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Webhooks** | Feature Not Available | Not enough data | 
| **Event Tracking API** | 8.3 (62 reviews) | Not enough data | 
| **Mail Send API** | 8.4 (72 reviews) | Not enough data | 
| **Spam Filter Testing** | Feature Not Available | Not enough data | 

#### Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Custom Tracking Domain** | 8.7 (82 reviews) | Not enough data | 
| **Multiple Domains** | 8.7 (70 reviews) | Not enough data | 
| **Dedicated IP** | 8.6 (71 reviews) | Not enough data | 
| **Documentation** | 8.4 (71 reviews) | Not enough data | 
| **Sender Reputation Management** | 8.4 (77 reviews) | Not enough data | 
| **Tracking & Reporting** | Feature Not Available | Not enough data | 
| **Enterprise Scalability** | 8.3 (70 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (95 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Lead Generation

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 47 |
| **Positive User** | N/A | N/A |

#### Visitor Behavior

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Monitoring** | 8.5 (45 reviews) | Not enough data | 
| **Targeting** | 8.5 (47 reviews) | Not enough data | 
| **Guided Selling** | 8.4 (44 reviews) | Not enough data | 

#### Templates

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Library** | 8.4 (43 reviews) | Not enough data | 
| **Customization** | 8.7 (43 reviews) | Not enough data | 
| **Optimization** | 8.3 (42 reviews) | Not enough data | 

#### Personalization

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Recommendation** | 8.4 (44 reviews) | Not enough data | 
| **Content** | 8.3 (45 reviews) | Not enough data | 
| **Cart Abandonment** | 7.9 (43 reviews) | Not enough data | 
| **Search** | 8.3 (36 reviews) | Not enough data | 
| **Personalization Engine** | 8.2 (44 reviews) | Not enough data | 
| **Product Recommendations** | 8.5 (42 reviews) | Not enough data | 
| **A/B Testing** | 8.3 (43 reviews) | Not enough data | 
| **Personalized Messaging** | 8.4 (45 reviews) | Not enough data | 

#### Multichannel

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Web** | 8.1 (44 reviews) | Not enough data | 
| **Email** | 8.9 (46 reviews) | Not enough data | 
| **Mobile** | 8.6 (45 reviews) | Not enough data | 

#### Administration 

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Marketing Campaigns** | 8.8 (45 reviews) | Not enough data | 
| **Reports & Analytics** | 8.8 (46 reviews) | Not enough data | 
| **User Data** | 8.7 (44 reviews) | Not enough data | 
| **Integrations** | 8.6 (45 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.8/10 | 28 |
| **Positive User** | N/A | N/A |

#### Host Tools

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Branding** | 9.0 (21 reviews) | Not enough data | 
| **Role-based Access** | 8.9 (21 reviews) | Not enough data | 
| **Recording** | 9.1 (20 reviews) | Not enough data | 

#### Attendee Tools

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Registration** | 8.9 (21 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.8 (20 reviews) | Not enough data | 
| **Polls and Surveys** | 8.0 (19 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Event Analytics** | 8.6 (19 reviews) | Not enough data | 
| **Attendee Reports** | 9.0 (19 reviews) | Not enough data | 

#### Integrations

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Social Media Integration** | 8.7 (19 reviews) | Not enough data | 
| **Software Integrations** | 8.5 (19 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.6/10 | 5 |
| **Positive User** | N/A | N/A |

#### Campaigns

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customize** | 9.0 (5 reviews) | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Retarget** | 8.3 (5 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Triggered Notifications** | Not enough data | Not enough data | 

#### Analytics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Campaign Performance** | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | 

#### Optimization

| Feature | GetResponse | Positive User | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalization** | 8.7 (5 reviews) | Not enough data | 
| **Rich Notifications** | 8.3 (5 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.4/10 | 197 |
| **Positive User** | N/A | N/A |

#### Templates

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Text and Themes** | 8.7 (182 reviews) ✓ Verified | Not enough data | 
| **Stock Images** | 8.2 (153 reviews) ✓ Verified | Not enough data | 
| **Proofing** | 8.3 (151 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.7 (134 reviews) | Not enough data | 

#### Edit

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Pre-Made** | 8.6 (159 reviews) ✓ Verified | Not enough data | 
| **Build** | 8.8 (173 reviews) ✓ Verified | Not enough data | 
| **HTML** | 8.6 (144 reviews) ✓ Verified | Not enough data | 

#### Logistics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Analytics** | 8.6 (172 reviews) ✓ Verified | Not enough data | 
| **Issues** | 8.0 (153 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 8.5 (154 reviews) ✓ Verified | Not enough data | 
| **Shareable Link** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | 7.8 (42 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (41 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 7.8/10 | 17 |
| **Positive User** | N/A | N/A |

#### Text Messaging

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Bulk SMS** | 7.5 (16 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 7.6 (12 reviews) | Not enough data | 
| **Text Scheduler** | 7.6 (17 reviews) | Not enough data | 
| **Automatic Replies** | 8.6 (17 reviews) | Not enough data | 
| **Automatic URL Shortening** | 7.7 (17 reviews) | Not enough data | 
| **MMS Marketing** | 7.6 (12 reviews) | Not enough data | 
| **Personalization** | 8.2 (16 reviews) | Not enough data | 
| **Transactional SMS** | 7.5 (12 reviews) | Not enough data | 

#### SMS Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Reporting** | 8.5 (17 reviews) | Not enough data | 
| **Automation** | 7.8 (17 reviews) | Not enough data | 
| **White Label** | 8.3 (17 reviews) | Not enough data | 
| **Text-to-Landline** | 7.4 (12 reviews) | Not enough data | 
| **Short Codes** | 7.8 (16 reviews) | Not enough data | 
| **API Integration** | 7.7 (17 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Not enough data | 

### Course Authoring

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Training & eLearning

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Content Creation** | Not enough data | Not enough data | 
| **Content Libraries** | Not enough data | Not enough data | 

#### Agentic AI - Course Authoring

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.5/10 | 148 |
| **Positive User** | N/A | N/A |

#### Page Customization

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Drag and Drop** | 8.9 (134 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.9 (136 reviews) ✓ Verified | Not enough data | 
| **Advanced Customization** | 8.5 (118 reviews) ✓ Verified | Not enough data | 
| **Content Library** | 8.6 (121 reviews) ✓ Verified | Not enough data | 

#### Page Optimization

| Feature | GetResponse | Positive User | 
|---|---|---|
| **A/B Testing** | 8.5 (99 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.8 (126 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.4 (112 reviews) ✓ Verified | Not enough data | 
| **SEO** | 8.1 (103 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | GetResponse | Positive User | 
|---|---|---|
| **E-Commerce Integration** | 8.5 (96 reviews) ✓ Verified | Not enough data | 
| **Email Marketing Integration** | 8.8 (121 reviews) ✓ Verified | Not enough data | 
| **Domain Integration** | 8.7 (116 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | 7.4 (43 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Cross-system Integration** | 8.6 (7 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.0/10 | 50 |
| **Positive User** | 8.6/10 | 8 |

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | 7.5 (16 reviews) | Not enough data | 
| **AI Text Summarization** | 7.5 (16 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.3 (16 reviews) | Not enough data | 

#### Communication

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Pop-up Chat** | 8.8 (42 reviews) | 9.4 (6 reviews) ✓ Verified | 
| **Notifications** | 8.4 (45 reviews) | 9.4 (6 reviews) ✓ Verified | 
| **Targeted Emails** | 8.7 (42 reviews) | 8.6 (7 reviews) ✓ Verified | 
| **In-App Messaging** | 8.2 (38 reviews) | 9.7 (5 reviews) ✓ Verified | 
| **Co-Browsing** | 7.7 (30 reviews) | Not enough data | 

####  Internal Use

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customization ** | 8.5 (39 reviews) | 9.3 (5 reviews) ✓ Verified | 
| **Conversation Archiving** | 7.8 (32 reviews) | 8.9 (6 reviews) ✓ Verified | 
| **Lead Development** | 7.7 (33 reviews) | 8.1 (6 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (37 reviews) | 7.9 (7 reviews) ✓ Verified | 
| **Team Inbox ** | 7.5 (30 reviews) | 7.5 (8 reviews) ✓ Verified | 
| **Customer Profiles** | 8.0 (35 reviews) | 7.6 (7 reviews) ✓ Verified | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Generative AI

| Feature | GetResponse | Positive User | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Analysis

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Application Attribution** | Not enough data | Not enough data | 
| **Campaign Analysis** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Custom Dashboards** | Not enough data | Not enough data | 

#### Campaigns

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Proximity Marketing** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Email Campaigns** | Not enough data | Not enough data | 
| **Audience Segmentation** | Not enough data | Not enough data | 

#### Engagement

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | Not enough data | 

#### Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Optimization** | Not enough data | Not enough data | 
| **Integrations - Mobile Marketing** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 7.9/10 | 15 |
| **Positive User** | N/A | N/A |

#### Marketing Operations

| Feature | GetResponse | Positive User | 
|---|---|---|
| **ROI Tracking** | 7.2 (12 reviews) | Not enough data | 
| **Data Collection** | 8.5 (11 reviews) | Not enough data | 
| **Customer Insights** | 8.7 (13 reviews) | Not enough data | 
| **Multi-User Access** | 8.8 (12 reviews) | Not enough data | 
| **Spend Management** | Not enough data | Not enough data | 
| **White Label** | 7.1 (11 reviews) | Not enough data | 

#### Campaign Activity

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Campaign Insights** | 8.2 (12 reviews) | Not enough data | 
| **Reports and Dashboards** | 7.7 (14 reviews) | Not enough data | 
| **Campaign Stickiness** | 7.4 (14 reviews) | Not enough data | 
| **Multichannel Tracking** | 7.6 (13 reviews) | Not enough data | 
| **Brand Optimization** | 7.8 (13 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | 8.9/10 | 39 |
| **Positive User** | N/A | N/A |

#### Customizations

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Templates** | 9.2 (36 reviews) | Not enough data | 
| **Drag and Drop** | 9.2 (37 reviews) | Not enough data | 
| **HTML Input** | 9.0 (33 reviews) | Not enough data | 
| **Domain Name** | 8.7 (34 reviews) | Not enough data | 

#### Growth

| Feature | GetResponse | Positive User | 
|---|---|---|
| **SEO** | 8.6 (34 reviews) | Not enough data | 
| **Site Analytics** | 8.8 (35 reviews) | Not enough data | 
| **Marketing Tools** | 9.1 (36 reviews) | Not enough data | 
| **E-Commerce** | 8.8 (35 reviews) | Not enough data | 
| **Hosting** | 8.7 (32 reviews) | Not enough data | 

#### Content

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Email Integrations** | 9.3 (34 reviews) | Not enough data | 
| **Content Management** | 8.8 (36 reviews) | Not enough data | 
| **Permissions** | 9.0 (33 reviews) | Not enough data | 
| **WordPress Tool** | 8.6 (33 reviews) | Not enough data | 

#### Support

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customer Support** | 9.7 (32 reviews) | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **GetResponse** | N/A | N/A |
| **Positive User** | N/A | N/A |

#### Platform

| Feature | GetResponse | Positive User | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Push Notification Software](https://www.g2.com/categories/push-notification), [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to GetResponse (11):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Website Builder Software](https://www.g2.com/categories/website-builder), [Webinar Platforms](https://www.g2.com/categories/webinar), [Course Authoring Software](https://www.g2.com/categories/course-authoring)

**Unique to Positive User (2):** [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification)


---
## Reviewer Demographics

### By Company Size

| Segment | GetResponse | Positive User | 
|---|---|---|
| **Small-Business** | 77.5% | 78.0% | 
| **Mid-Market** | 16.3% | 16.0% | 
| **Enterprise** | 6.2% | 6.0% | 

### By Industry

#### GetResponse

- **Marketing and Advertising:** 20.6%
- **Health, Wellness and Fitness:** 6.1%
- **Information Technology and Services:** 6.0%
- **Internet:** 5.6%
- **Professional Training & Coaching:** 3.6%
- **Real Estate:** 3.1%
- **Computer Software:** 3.0%
- **Retail:** 2.7%
- **Financial Services:** 2.4%
- **Education Management:** 2.4%
- **Other:** 44.5%

#### Positive User

- **Marketing and Advertising:** 20.8%
- **Computer Software:** 12.5%
- **Information Technology and Services:** 12.5%
- **Internet:** 8.3%
- **Accounting:** 6.3%
- **Hospitality:** 6.3%
- **Human Resources:** 4.2%
- **Staffing and Recruiting:** 4.2%
- **Market Research:** 2.1%
- **Management Consulting:** 2.1%
- **Other:** 20.8%

---
## Alternatives

### Alternatives to GetResponse

- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2573 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1214 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4627 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (722 reviews)
- [Emma](https://www.g2.com/products/emma/reviews) — 4.0/5 stars (555 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5425 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (714 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7399 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1355 reviews)

### Alternatives to Positive User

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3864 reviews)
- [SALESmanago](https://www.g2.com/products/salesmanago/reviews) — 4.4/5 stars (325 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14795 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13844 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (367 reviews)
- [Customer.io](https://www.g2.com/products/customer-io/reviews) — 4.4/5 stars (835 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (674 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3069 reviews)

---
## Top Discussions

### GetResponse

- Title: [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) — 5 comments
  > **Top comment:** "Lead search and Email marketing on level 3 with auto-reply or response... excellent product "
- Title: [Is get response good?](https://www.g2.com/discussions/is-get-response-good) — 3 comments, 1 upvote
  > **Top comment:** "A Group of Professionals with excellent marketing Modules"
- Title: [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) — 3 comments
  > **Top comment:** "The starter account with very basic email marketing to 500 contacts is free. The next Slab is $19 onwards when you want more features. So, it really depends..."
- Title: [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) — 2 comments, 1 upvote
  > **Top comment:** "uses for GetResponse:

Email Marketing
Marketing Automation
Landing Page Creation
Webinars
Sales Funnels
Analytics and Reporting
Integration with..."
- Title: [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) — 2 comments, 1 upvote
  > **Top comment:** "I love this software ,i use for creating landing pages for my business "

### Positive User

- Title: [What does User.Com do?](https://www.g2.com/discussions/what-does-user-com-do) — 1 comment
  > **Top comment:** "I need more knowledge "
- Title: [Is User com good?](https://www.g2.com/discussions/is-user-com-good) — 1 comment
  > **Top comment:** "User.com is a customer communication and marketing automation platform with a variety of features to help businesses engage with customers, manage leads, and..."
- Title: [Can you help me with the setup?](https://www.g2.com/discussions/can-you-help-me-with-the-setup) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Each new client receives 1 free Onboarding call from our support team. You can ask for help on our chat as well. If you need some extra support, check our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/getresponse-vs-positive-user)